Randall Reed's Planet Ford

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Internet Approved, Blue Oval Certified, Quality Checked

19000 Eastex Freeway
Humble, TX 77338

Sales: (800) 589-1678

Service: (888) 386-6285

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 21, 2017
GuruBFPR
Immediate response to my inquiry; arranged to meet and view Saturday am, Alfredo Ramirez was there on the spot. No pressure sales tactics; initially was not going to purchase then received a text with an extremely attractive deal. Returned Saturday night and made the transaction! One of the best vehicle purchases I made. Definitely recommend Planet Ford 59.
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Aug 17, 2017
Randell Reed Planet Ford advertised this truck, never intended to sell to the public. Told it was going to Auction, funny it was listed for sale......Just a scam to get your contact details so sales team can constantly follow up with you on other higher priced vehicles, Better to learn now on how this dealer operates.
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Jul 19, 2017
Yes, they responded very appreciately
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Jun 8, 2017
They were very helpful... just didn't have the van I was looking for
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Feb 12, 2017
PSM1024
The Sales person Katrina was/is extremely help in answering all my questions and concerns. She has gone out of her way to send me additional information to help me get the vehicle I am looking for.
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Feb 6, 2017
Very quick response, but the vehicle was not was looking for at the time. The salesman was very helpful in trying to find me another vehicle, but I was very specific in what I was looking for. Thanks for helping!
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Oct 19, 2016
Not recommended. They charge for services you don't want or need. It is take it or leave it.
2 of 2 people found this review helpful.
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Jul 13, 2016
The salesman didn't seem to try very hard to sell or make a deal almost like they wanted to sell me a new car instead of the used car . But that's ok cause there's other dealers .
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Jun 14, 2016
the dealership says in add quick loan but I had to call every day for 3days still could not tell me if I got a loan always told been so busy only reason did it on line I lived over 90 miles away didn't want to stand around at dealer ship don that before not fun will not deal with them I future
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May 4, 2016
Good
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Apr 27, 2016
Very helpful and would have gone further if my current car that I wanted to trade in was recalled.
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Mar 27, 2016
Jarrod Goldberg was our salesman. He was straight forward with us. The sell went very well. We went in with our own financing and they beat our rate. Great experience with this dealer.
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Mar 15, 2016
No pics in ads. Prices read "negotiable". What good is that?
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Jan 14, 2016
Ray Reed contacted me shortly after my internet request was made. When I met with him I found Mr Reed to be an active listener who understood my criteria for a car. He gave me several options from which to choose.
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Dec 1, 2015
Fast response good comunicacion excellent attention
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Nov 16, 2015
Everthing was fine
1 of 1 people found this review helpful.
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Nov 12, 2015
Did not purchase car from them but good communication
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Nov 9, 2015
Great experience
1 of 1 people found this review helpful.
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Nov 8, 2015
LLPM
Dealer was the worst I have ever dealt with. We figured out the TTL for this car ahead of time and offered them the advertised price plus the TTL and they REFUSED to sell us the car. They kept adding fees "addendums" like $500 for etching the VIN on the doors!!! We drove all the way there for the sales guy (Ben) and the very rude sales manager (Shon) to tell us they "Were NOT going to sell that car" at the advertised price. We found the exact same car in Texas City for $1,000 less in the end. We will continue to tell friends about our bad experience at Randall Reed Planet Ford
11 of 11 people found this review helpful.
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Read 15 old reviews
Jun 24, 2015
Sorry just to far for me to drive but nice vehicles.
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Jun 19, 2015
Salesperson was great- dealership was a great experience.
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Jan 20, 2014
I think they contacted me about a week and a half after I left my information. I made a car purchase 4 days after I first out my info out there to another dealership that contacted me next day.
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Jan 14, 2014
Sales staff unknowlegeable about their own cars. Very slow to respond.
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Jan 11, 2014
kimber005
Ok its not that's they do not get back with you. Its there mentality of how they speak and listen to their customers is horrible!
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Oct 7, 2013
Dealer called back. Could not negotiate a deal.
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Aug 27, 2013
Very unprofessional, salesman leaves u waiting while he is on test drive with another customer trying to sell them the same vehicle u are looking at. They are liers n sneaks advertise a price of but when u try to finance they tell u it was a cash price n add another 3000 to the price . I left n whent to another dealership got a way better truck lower with lower interest with no lies
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Aug 24, 2013
Continues to contact after expressed no longer interested
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Aug 11, 2013
Internet transaction was smooth. My trade in was given very little value despite its condition.
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Aug 7, 2013
mdnight2001
Was very honest above problems noted after inspection with truck. Did not purchase but would recommend dealership based on honesty.
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Jun 22, 2013
Dealer contact me back late.
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Jun 19, 2013
I love the truck I bought from thede!!!
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Jun 14, 2013
They are the best. We purchased the vehicle from them.
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Jun 1, 2013
Dealer called got my info and they were supposed to call me with the total drive out price. Never heard from them! I called four times and the sales rep told me the finance guy was going to call me, he never did! I was paying cash for the car anyway so I don't know why the need for number crunching by finance guy! Simple math, price of car, dealer fees plus tax! Would not recommend these guys, terrible experience !
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May 10, 2013
I did purchase the car but they lack professionalism.
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