Planet Ford

Internet Approved, Blue Oval Certified, Quality Checked

20403 I-45 North
Spring, TX 77388

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Sales: (832) 756-9268

Service: (888) 501-9013

Today 9:00 AM - 9:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/10/22/02/27/2013_dodge_durango-pic-2245954348292235292-152x114.jpeg

2013 Dodge Durango SXT RWD Used Cars in Spring, TX 77388

Great Deal

Price: $10,994

Mileage: 94,213

Location: Spring, TX 77388

Average time on market: 25 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Brilliant Black Crystal Pearl Description: Used 2013 Dodge Durango SXT RWD for sale - $10,994, 94,213 miles
https://static.cargurus.com/images/forsale/2019/10/31/00/52/2017_chevrolet_malibu-pic-2512218164643059171-152x114.jpeg

2017 Chevrolet Malibu LS FWD Used Cars in Spring, TX 77388

Great Deal

Price: $11,994

Mileage: 54,586

Location: Spring, TX 77388

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Malibu LS FWD for sale - $11,994, 54,586 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/22/13/12/2017_ford_f-150-pic-7624533763290919845-152x114.jpeg

2017 Ford F-150 XLT SuperCrew Used Cars in Spring, TX 77388

Great Deal

Price: $24,994

Mileage: 39,204

Location: Spring, TX 77388

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2017 Ford F-150 XLT SuperCrew for sale - $24,994, 39,204 miles with LE Package
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2017_volvo_xc90-pic-2400990869584736190-152x114.jpeg

2017 Volvo XC90 T6 Inscription AWD Used Cars in Spring, TX 77388

Great Deal

Price: $43,994

Mileage: 17,496

Location: Spring, TX 77388

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Onyx Black Metallic Description: Used 2017 Volvo XC90 T6 Inscription AWD for sale - $43,994, 17,496 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/22/02/42/2014_ram_1500-pic-7613136336062252577-152x114.jpeg

2014 Ram 1500 Express 4WD Used Cars in Spring, TX 77388

Great Deal

Price: $17,994

Mileage: 45,718

Location: Spring, TX 77388

Average time on market: 31 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2014 Ram 1500 Express 4WD for sale - $17,994, 45,718 miles
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2017_ford_f-150-pic-5136731613389981271-152x114.jpeg

2017 Ford F-150 King Ranch SuperCrew 4WD Used Cars in Spring, TX 77388

Great Deal

Price: $37,994

Mileage: 41,909

Location: Spring, TX 77388

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford F-150 King Ranch SuperCrew 4WD for sale - $37,994, 41,909 miles with Backup Camera, Remote Start, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2018_toyota_tacoma-pic-4230550085574824189-152x114.jpeg

2018 Toyota Tacoma TRD Sport Double Cab RWD Used Cars in Spring, TX 77388

Great Deal

Price: $25,994

Mileage: 35,333

Location: Spring, TX 77388

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Sky Metallic Description: Used 2018 Toyota Tacoma TRD Sport Double Cab RWD for sale - $25,994, 35,333 miles
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2018_jeep_wrangler_unlimited-pic-6860519133146554035-152x114.jpeg

2018 Jeep Wrangler Unlimited Rubicon 4WD Used Cars in Spring, TX 77388

Great Deal

Price: $41,994

Mileage: 11,510

Location: Spring, TX 77388

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2018 Jeep Wrangler Unlimited Rubicon 4WD for sale - $41,994, 11,510 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2018_dodge_charger-pic-1444858671916426037-152x114.jpeg

2018 Dodge Charger SXT RWD Used Cars in Spring, TX 77388

Great Deal

Price: $20,994

Mileage: 15,751

Location: Spring, TX 77388

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Destroyer Gray Clearcoat Description: Used 2018 Dodge Charger SXT RWD for sale - $20,994, 15,751 miles with Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/23/00/47/2017_ford_f-150-pic-842343652476094034-152x114.jpeg

2017 Ford F-150 Lariat SuperCrew Used Cars in Spring, TX 77388

Good Deal

Price: $27,994

Mileage: 45,292

Location: Spring, TX 77388

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2017 Ford F-150 Lariat SuperCrew for sale - $27,994, 45,292 miles with LE Package, Backup Camera, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2019_ford_f-150-pic-1359002316208037439-152x114.jpeg

2019 Ford F-150 King Ranch SuperCrew 4WD Used Cars in Spring, TX 77388

Good Deal

Price: $43,994

Mileage: 18,972

Location: Spring, TX 77388

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2019 Ford F-150 King Ranch SuperCrew 4WD for sale - $43,994, 18,972 miles with Backup Camera, Remote Start, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2019/10/25/00/53/2013_ram_1500-pic-5349144007156398890-152x114.jpeg

2013 Ram 1500 Laramie Quad Cab 4WD Used Cars in Spring, TX 77388

Good Deal

Price: $16,994

Mileage: 127,033

Location: Spring, TX 77388

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: True Blue Pearl Description: Used 2013 Ram 1500 Laramie Quad Cab 4WD for sale - $16,994, 127,033 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2019_ford_f-250_super_duty-pic-7077553130728091867-152x114.jpeg

2019 Ford F-250 Super Duty XL Crew Cab LB 4WD Used Cars in Spring, TX 77388

Good Deal

Price: $35,994

Mileage: 23,470

Location: Spring, TX 77388

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Jeans Metallic Description: Used 2019 Ford F-250 Super Duty XL Crew Cab LB 4WD for sale - $35,994, 23,470 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/22/02/27/2019_nissan_pathfinder-pic-506985926940286949-152x114.jpeg

2019 Nissan Pathfinder S FWD Used Cars in Spring, TX 77388

Good Deal

Price: $22,994

Mileage: 7,255

Location: Spring, TX 77388

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Glacier White Description: Used 2019 Nissan Pathfinder S FWD for sale - $22,994, 7,255 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/22/13/12/2016_chevrolet_silverado_1500-pic-4285364793817142532-152x114.jpeg

2016 Chevrolet Silverado 1500 High Country Crew Cab RWD Used Cars in Spring, TX 77388

Good Deal

Price: $33,994

Mileage: 20,626

Location: Spring, TX 77388

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Iridescent Pearl Tricoat Description: Used 2016 Chevrolet Silverado 1500 High Country Crew Cab RWD for sale - $33,994, 20,626 miles with Suspension Package, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 12, 2019
Michael Dunsworth
Easiest and most stress free car buying experience for me to date! Never felt any pressure at all .
Nov 8, 2019
Prompt reply. Details about prospective car.
Response from current dealership:
Donna, thank you for shopping Planet Ford and letting us know you had a good experience. If we can be of any additional assistance, please let us know.
Oct 14, 2019
the worst experience I ever had with car dealership they are liars I drove over 50 miles for that car and they told me they had sold the car that night
Response from current dealership:
Victor, thank you for sharing your feedback. It is very important to us. Vehicles can sell quickly, but we do all we can to provide the latest information. If we can help you find the ideal car, our team is happy to further assist however we can. Please e-mail social@planetford45.com and let us know how we may further assist you.
Oct 9, 2019
Great dealership. No pressure, honest, simple deal. We love the car we bought!
Response from current dealership:
Wendy, thank you for choosing Planet Ford in Spring and letting us know you had a great experience at our dealership. Congrats on your vehicle. We are happy to ready you love it. Let us know if we can ever do anything to help you down the road.
Sep 26, 2019
Bought the car. Tire had a nail in it. We went round and round but we bought the car and love it. Francisco did a good job. He got a little short with me once but ultimately we bought the car and everything worked out. We had to drive 120 miles one way to get the car so it was irritating that these little problems had not already been addressed, especially being that it was a tire issue and we had a long drive back. There was a weird acid like burn in the trunk that wasn't mentioned either which was very frustrating given how far we had come to buy the car.
1 people found this review helpful.
Response from current dealership:
Kayla, we thank you for taking time to share your feedback. We have share your detailed review with our management team so they can look further into and understand your experience. We're happy to see that overall you had a good experience and do hope you will let us know if you need anything down the road.
Sep 19, 2019
The Internet Sales person contacted me within 15-20 minutes of my inquiry, setting an appointment for the next day to test drive the car. Planet Ford was the first stop of the day and it was important that the car be brought up and ready to drive when we arrived. Between that phone call and the actual test drive, I was handed off to 3 different people who did not have appropriate information on me or the car. Needless to say the car was not ready and it took about 20 minutes to bring the car around. Although the 4th person did her best, she was not well educated on the car's features and could not answer the question of what material the seats were made. Overall the experience was less than expected.
1 people found this review helpful.
Response from current dealership:
Sandra, we greatly value our customers feedback and appreciate you taking time to share your experience. We have shared this with our management team for further review. If you have any additional details, please send them to social@planetford45.com.
Sep 1, 2019
GuruB933T
Patrick and Shawn both responded quickly to our request for information. Their dealership didn't have the car we were looking for and purchase was made elsewhere.
Response from current dealership:
Thank you for letting us know that you had a good shopping experience at Planet Ford in Spring. We do hope if you're ever in the market for another vehicle, you will visit us again. We're always here to help.
Aug 27, 2019
Heather, the online representative is professional and follows up promptly.
Response from current dealership:
Thank you for sharing your five-star review. We are happy to read that Heather did a good job assisting you and you have a good experience. Please let us know if you need anything additional.
Aug 6, 2019
bnewman7210
Great timing and expedite communication
Aug 1, 2019
Sales asked whether I was interested in the car. I replied ‘yes’ and asked for a test drive. The sales person came back telling me the car was sold. Why ask for my interest if the car is already sold!? Of course I was offered an ‘alternative’ which was a useless attempt to get me to buy a more expensive car.
1 people found this review helpful.
Response from current dealership:
We thank you for sharing your feedback. We have also shared it with our management team for additional review. If you have any additional feedback, please e-mail social@planetford45.com. Thank you again for you review.
Jul 28, 2019
GuruHL7HM
I asked about the car and they said the car had a lot of problems so they wholesale the car off
Response from current dealership:
Thank you for sharing your review. We always strive to provide quality products and customer care. We are happy to read you experienced that during your experience. Should you need anything additional, please let your Planet Ford team know.
Jul 23, 2019
Took a bit of time to get into financing but the rest of the experience was good. Just a note though on the vehicle description, your ad says it was silver in color but it was gray. The dealer website also said silver.
Response from current dealership:
Steve, thank you for sharing your valuable feedback. We have shared it with our management team. We are happy to read that overall you had a good experience. Please do let us know if you ever need anything additional. Our team is always here to help.
Jul 11, 2019
Keyvon Willis has been providing great service. Buying experience was not frustrating.
Response from current dealership:
Rob, thank you sharing your kind five-star review. We are happy to read that Keyvon and our Planet Ford team did a great job assisting with all of your auto needs and you had a good buying experience. Please do hesitate to let us know if we can be of further assistance.
Jun 21, 2019
It was a job well done by all, very laid back and professional no pressure. I enjoyed the experience with Omar and Ron, they were willing to negotiate to get the deal done and we are happy with the car so far. Thank you Planet Ford and Omar. Hopefully i will see you again when it comes time to purchase another vehicle. Gary
Response from current dealership:
Gary. thank you for sharing your feedback. We are happy to read that Omar, Ron and our Planet Ford team were helpful and that you are happy. That is always our top priority. If you need anything, please let us know. Enjoy your new car!
May 14, 2019
The car buying experience at Planet Ford was exceptional. I worked with 8 different dealerships from Houston, Austin, Temple, Waco, and Dallas trying to make a purchase. None of the other dealerships came close to how professional Warren Ashford was. He was prompt in his replies, professional to deal with, but most of all his ethical approach in dealing with me was refreshing. Everything was straightforward and above board, I cannot say the same thing for the other dealerships I dealt with. We are beyond happy with our experience and even though I’m three hours away, we will be back.
Response from current dealership:
Russell, with all of the choices out there, we are thankful that you chose to shop Planet Ford -- especially being three hours away. That is the highest praise Warren and our team can ask for. Please let us know if you need any additional assistance. We're always here to help! PlanetFord.com
Mar 28, 2019
GuruB2WD8
They responded quickly to all my questions
Response from current dealership:
Thank you for shopping PlanetFord.com and sharing your five-star review. We do hope you'll let us know if you need any additional assistance.
Mar 4, 2019
Great
Response from current dealership:
Theodore, we love seeing glowing five-star reviews. Thank you for taking time to share that you had a great experience with our team at Planet Ford in Spring, Texas. Please do let our team know if we can ever be of any additional assistance down the road!
Mar 3, 2019
Smellado
They replied promptly, and answered all my questions
Response from current dealership:
Thank you for taking time to share your kind feedback. We're glad to see that our Planet Ford in Spring team was both quick and helpful in answering your questions. Please let us know how else we may help you. PlanetFord.com
Mar 1, 2019
sent info I ask for
Response from current dealership:
William, we thank you for shopping Planet Ford in Spring, Texas. We're happy to read our team was helpful in getting you the information you needed. Should you need anything additional, our team is always here to help. PlanetFord.com
Feb 28, 2019
They responded right away. They seemed to really want to help me.
1 people found this review helpful.
Response from current dealership:
Linda, thank you for sharing your wonderful five-star review. We are happy to read that our team did a great job assisting you. Should you need anything additional, please let us know. Our team is always here to help with any automotive needs.
Feb 13, 2019
Robert Griggs
Awesome place
Response from current dealership:
Robert, thanks for your awesome review of your visit to Planet Ford in Spring, Texas. We appreciate you taking time to share your experience with our award-winning team. Should you need anything additional, please let us know. PlanetFord.com
Feb 6, 2019
gator302
5
Salesman was nice, one again the salesman stumbled on the trade value, but got active after the sales manager was contacted. The salesman did come through with information and was very friendly with trying to find the right car. I'm still interested with in doing business with them when the right car comes available.
Response from current dealership:
We appreciate you taking time to share your shopping experience at Planet Ford in Spring, Texas. We are happy to read that overall you had a good experience and our team was helpful. Please e-mail us at social@planetford45.com with the vehicle you are on watch for, the name associated with your visit and any details so that we can make sure a manager is keeping an eye out for you as well. Again, thank you for allowing Planet Ford to help with your automotive needs.
Feb 5, 2019
Jvaid1
Didn't buy but helpful and respectful salesman
Response from current dealership:
We thank you for shopping Planet Ford in Spring, TX and taking time to share your kind review. We enjoy reading that our team did a great job of assisting our visitors. Should you need any additional assistance or have any questions, please let us know. We always here to help at Planet Ford.
Feb 1, 2019
Fergie753
Disappointed, drove 4 hours to the dealership, salesman very professional. Vehicle needs a lot of repairs (oil leaks several areas, hail damage and the radiator was leaking coolant. Attempted to discuss either repair before or discounted price, salesmanager just walked away stated they were going to wholesale and did not seem to want to talk about it further. Not much of a recommendation
1 people found this review helpful.
Response from current dealership:
We thank you for taking time to share your feedback. Customer satisfaction is our #1 priority. Management is looking further into your concerns. If you could please e-mail social@planetford45.com so with the name associated with the visit and any additional details, we would greatly appreciate to ensure that we address your concerns that you've shared.
Jan 21, 2019
Very professional.
Response from current dealership:
Wayne, thank you for taking time to share your five-star feedback of your visit to Planet Ford in Spring, Texas (serving greater Houston). If you need anything in the future, please let us know, we are always here to help.
Jan 15, 2019
Chris Mounce was my salesman and was easy to work with. Agreed on price through email and text messages. Car was ready for delivery as promised. The dealership gave me a loaner where I could get paint protection and window tint.
Response from current dealership:
Mark, we thank you for taking time to share your 5-star feedback. We are happy to read that Chris and our award-winning Planet Ford team in Spring did a great job and they were easy to work with.  We hope that you enjoy your new vehicle. Should you need anything down the road, please do let us know. We are always here and happy to help.
Jan 11, 2019
It was great. I bought the car!!
Response from current dealership:
Luis, we thank you for choosing Planet Ford in Spring, Texas! We are happy to read that you had such a great experience with our award-winning team. Should you need anything down the road, we are always here to help!
Dec 29, 2018
Very friendly,very helpful didn't buy there wanted a low ball price for myself trade in.
Response from current dealership:
Jerome, we are happy to read that everyone was friendly and helpful. Should you still need assistance with your trade or need anything additional, please let us know by e-mailing social@planetford45.com. Our managers would be happy to assist.
Dec 25, 2018
Great experience with Planet Ford. I bought a truck from them, the truck I was looking for was sold but I found another that was a better fit for me. Highly recommend Planet Ford.
Response from current dealership:
Pat, thank you for choosing Planet Ford in Spring, Texas and sharing your feedback. We are happy to read that you had a great experience and found the right truck that was the right fit. Should you need anything down the road, we are always here to help! PlanetFord.com
Dec 19, 2018
GuruB5QSC
They got back to me quickly and that was great but the car was sold. I’ll try them again if I c anything I like. Thx
Response from current dealership:
Thank you for shopping Planet Ford! We appreciate you taking time to share your feedback and read that our team was responsive and helpful. Sorry the vehicle you wanted was sold, but do let our team know what you're looking for as they can help track down your dream ride. We also invite you to check back at PlanetFord.com as we get tons of new and used vehicles at our dealership daily.  Please let us know how we can ever further assist you.
Dec 19, 2018
Ken Nguyen
Dealer was reponsive and straight forward. Would recommend
Response from current dealership:
Ken, we would like to thank you for choosing Planet Ford in Spring, Texas and for your five-star glowing review. We are happy to read that you had a great experience and found the right truck that was the right fit. Should you need anything down the road, we are always here to help! PlanetFord.com
Dec 5, 2018
Likademfords
Good experience still working with them
Response from current dealership:
Thank you for choosing Planet Ford in Spring. We are happy to read your glowing five-star review and see that you had such a good experience. Please do let us know if we can ever be of any additional assistance. We are always here and happy to help.
Nov 2, 2018
ejp127
They always have great deals & willing to negotiate!
Response from current dealership:
Thank you for choosing Planet Ford and sharing your five-star feedback. We are happy to read that our team did a great job in helping you find the right vehicle at the right price. Should you need anything additional, please let us know. We are always happy to help.
Oct 24, 2018
Mike_Morrow
I didn’t buy from them, but they were responsive and helpful with my questions.
Response from current dealership:
Thank you for shopping Planet Ford and taking time to share your experience. We are happy to read that our team was responsible and helpful. Please do let us know if we can ever be of any additional assistance.
Oct 22, 2018
I bought the car everybody was very professional,friendly. Would buy from them again. The car clean and we did test drive it .
Response from current dealership:
Congratulations on your car from Planet Ford. We appreciate the opportunity to assist in finding a vehicle. We are happy to read that everyone was friendly and professional. Should you need anything additional, please let us know.
Oct 12, 2018
GuruV1FJL
This dealership was great. I highly recommend them. We had a wonderful experience and they made the process very smooth!
Response from current dealership:
What a wonderful review. Our Planet Ford in Spring team thanks you for allowing us to earn your business and for taking time share your kind feedback. we are happy to read our award-winning team did a great job and the entire process was smooth. Should you need anything down the road, please do let us know.
Oct 6, 2018
Can’t say too much about this dealer their math was a little bit off on the first offer I received. Was not straightforward had a Lotta extra stuff on the offer that did not make sense . Would not recommend this dealer . I showed the offer to another dealership and they where like what is that why did the add that to the offer? That makes no sense. What is there to say I do not recommend them. I will review on Google.
1 people found this review helpful.
Oct 1, 2018
GuruQ1K2
Dealer rep has been in touch with me but I just haven’t been able to respond at this time.
Response from current dealership:
Thank you for choosing Planet Ford and taking time to share you wonderful 5-star review. We are happy to see that you had a good experience at our award-winning Ford dealership in Spring, TX. Should you need anything down the road, we are always here to help!
Oct 1, 2018
Very pleasant, but long. Every one there was very nice and helpful.
Response from current dealership:
Glenn, we thank you for allowing Planet Ford to assist with your automotive needs. We never want our customers to have to wait long and we have shared that feedback so that managers can further review. We are happy to read that our team was nice, helpful and overall it was a five-star experience. Please do let us know if we can ever be of any additional assistance
Sep 29, 2018
sales rep was not very serious, he wanted to start the back and forth negotiations because he was not allowed to make a decision. I asked to talk to the deciding manager but the sales rep stated the “ the manager is a very busy person” implying that the manager never talks to customers. terrible customer service and prices are not very competitive
1 people found this review helpful.
Response from current dealership:
Thank you for taking time to share your review. Customer satisfaction is always our primary concern and your feedback is important to us. We would like to learn more so that we may look into your concerns, please do e-mail lforgie@planetford45.com with any additional details. If we can be of further assistance, we would be happy to help however we can. Again, we thank you for your contacting us with your review.
Sep 25, 2018
GuruVFYYQ
Great care and customer service
Response from current dealership:
Thank you for choosing Planet Ford for your automotive needs. We are happy to read that our team provided top-notch customer service and you had a great experience. We would like to also that you for taking time to share your review. Should you need anythin additional, please do let us know. We are always here and happy to help!
Sep 25, 2018
We ended up buying the vehicle through them.
Response from current dealership:
Steve, thank you for choosing Planet Ford and allowing our team the opportunity to earn your business. We greatly appreciate your five-star rating. Should you need anything additional, please do let us know.
Sep 16, 2018
Sig9mm
Look elsewhere. Car listed indicated has 960 miles on the odometer? Car was driven by one of the staff daily. Food crumbs in the shifter boot? Dry cleaning hanger and related trash in the trunk? Combative sales staff tried to argue at every opportunity and tried to keep the key to my car that I had them appraise for a possible trade? Fox news on every TV in the showroom on Saturday afternoon at medium to high volume?! Do I sound less than impressed with this dealership experience?
1 people found this review helpful.
Response from current dealership:
Hello, thank you for taking time to share your feedback. Customer satisfaction is always our top priority. If you have a concern, we want to learn more so that we may fully address and assist. Please do message social@planetford45.com with your contact information and any additional details you'd like to share so we may further look into this matter. Again, we thank you for reaching out to Planet Ford.
Sep 11, 2018
Wishard
When I got there, I was passed on to different salesperson.Was told to sit and wait at her desk,because vehicle I wanted to see was in different part of lot.Said they were going to go get it or see about getting it for me to look at.She left.After 25 minutes sitting there,by myself waiting, I just left.Unbeleivable!
1 people found this review helpful.
Response from current dealership:
At Planet Ford customer satisfaction and their overall experience is our top priority. First, we would like to thank you for reaching out so that we may look into your concerns. Second, we would like for you to please provide any additional details so we may address this matter. If you could send the name associated with the visit, the team member who was assisting and anything additional you feel is important, and send it to social@planetford45.com, we would appreciate it. Thank you for reaching out to Planet Ford.
Sep 6, 2018
Contacted me very quick!
Response from current dealership:
Ernesto, thank you for sharing your five-star feedback and letting us know you had a great experience with Planet Ford. Please let us know if we can ever help you further.
Sep 5, 2018
jrjoyce4
Quick response and superior service. Highly recommend.
Response from current dealership:
Thank you for choosing Planet Ford in Spring, Texas. We are happy to read you had a great experience and superior service. We appreciate the five-star review and hope you will let us know if you need anything down the road.
Aug 21, 2018
Was prompt with the follow up.
Response from current dealership:
Arden, thank you for taking time to share your review and letting us know our team did a great job of assisting you. Should you need anything additional, please do let us know.
Aug 17, 2018
The best in Houston
Response from current dealership:
Thank you for choosing Planet Ford and for sharing your valuable feedback. Please let us know if you need anything down the road.
Aug 14, 2018
Great
Response from current dealership:
Thank you for sharing your great review of your experience at Planet Ford in Spring. Should you ever need anything additional, please do let our team know. We are always here to help! PlanetFord45.com
Aug 5, 2018
Responsiveness was good. Found a much better deal elsewhere
Response from current dealership:
Doug, thank you for choosing Planet Ford in Spring, TX and allowing us to assist with your auto needs. We're happy to read you had a good experience and found good deals.  If we can ever be of additional assistance down the road, please let us know. www.PlanetFord.com
Jul 26, 2018
Aggie4life02
When I first arrived at the dealership, nobody greeted me or was willing to help. I had to pop my head into one of the cubicles to ask If I could get help. All the while, the Sales Managers behind the glass were too busy to even notice me. The salesman was nice enough, and got the keys for me to look at the vehicle. Once I was satisfied, I let him know that the day after next, I would bring my wife in around 10AM to see the vehicle, and if he could let me know if it was still available. I called him on the morning of at 9AM to verify that the car was still there. No answer. So I called the store to get someone else to verify for me. I was told over the phone that the car was still available. One my wife and I get there, guess what. I was told by an apologetic 3rd sales person that the car was sold the day before. A wasted trip.
Response from current dealership:
At Planet Ford, customer satisfaction is always our top priority. We thank you for taking time to share your feedback so we can address this matter further. If you would like to share any additional details or if our management team can further assist you with your new car needs, please e-mail lforgie@planetford.com. Again, we thank you for taking time to share your experience.
Jul 22, 2018
ryagle03
Great place !!
Response from current dealership:
Thank you you for taking time to share your five-star feedback about your visit to Planet Ford in Spring.  We are happy to read you had an overall great experience. Should you need anything additional, please do let us know.
Jul 17, 2018
Jaredrodems12
Very smooth and kind. Replied to my emails extremely quick as well and are always asking how they can get better.
Response from current dealership:
Thank you for shopping Planet Ford and sharing your feedback. We're please to read you had an overall good experience and our team did a good job assisting you. Should you need anything additional, please do let us know.
Jul 6, 2018
Quick to respond and provided the information I requested.
Response from current dealership:
Eric, we appreciate you for taking time to share your feedback and we're happy to read our Planet Ford team responded promptly with what you needed. Should you need anything additional, please do let us know.
Jul 3, 2018
Courteous and very easy to work with.
Response from current dealership:
Jana, thank you for shopping Planet Ford and your five-star review. We are please to see that our team was courteous and made your visit easy and enjoyable. Should you need anything down the road, we're always here to help.
Jun 27, 2018
After initial mix up Ashley was very helpful. Didn’t buy because vehicle sold but would deal with them in future of another vehicle was available.
0 people found this review helpful.
Response from current dealership:
Carl, while we don't want any mixups, we are happy to read that Ashley and our Planet Ford team was helpful.  Should you need anything down the road, our team always here and happy to help.
Read 13 old reviews
Jun 10, 2013
Over all good experience.
Response from current dealership:
Randy, we appreciate your wonderful review. We're happy to read that overall you had a good experience with our Planet Ford team. Should you need anything additional, we're always here to help.
Jan 27, 2013
These guys are really professional salesmen. they always bug me and send me emails almost every day. I wish I bought a car from them.
Response from current dealership:
Thank you for sharing our kind feedback about our Planet Ford team. When you have any auto needs, we are always here to help. Do let us know if we can ever be of any additional assistance.
Oct 27, 2012
they called several times and followed up with emails.
Response from current dealership:
Art, it's been awhile, but we do want to thank you for your kind feedback. If you have any auto needs, we are always here to help!  
Oct 21, 2012
They contacted, and the truck had been sold.
Response from current dealership:
Larry, we wanted to follow up and thank you for your feedback. Should you be in the market or need any additional automotive assistance, we're always here and happy to help at Planet Ford.
Sep 18, 2012
Not responsive . Apparently business is good , didn't care for the deal.
Sep 14, 2012
Responded to email promptly.
Sep 1, 2012
Awesome place.
Jul 23, 2012
Kincaid
5
great follow up
May 12, 2012
A dealership of liars and crooks. I will never buy a car from them
May 4, 2012
BIG WASTE OF TIME!!! Jason helped us and at first everything was going really well. My husband and i both took off of work early because the drive was a hour ina half. Once we arrived he rushed us because he said he had to go and it was pointless that we came up there because the finance people couldnt work on our paper work till the following day. The next we waited hours to get a respond finally he said he was able to get us approved however the intrest was too high. He never once offered us another car or willing to make a deal. Needless to say we went to Joy Myers Toyota and was able to get a car at the same price with low intrest and DROVE AWAY THAT SAME DAY!!!!!
Jan 30, 2012
They quoted us a price $250 higher tha their advertised price. After doing my home work and showing them their advertized pricei asked why. Thit response was one of "so what".. the car had atatleast 10;000 too many miles for the excellent condition they were basing the pricec of their car on; as well as, 2 bad tires. They would not come down at all. They did "beat up " my trade.
Jan 9, 2012
It took a very long time to be able to speak with a "financial manager" there to finalize the numbers then negotiations continued for even more time which was not fun. I was frustrated and about to walk out when they finally gave me a good deal on the used vehicle. Buying a car shouldn't take over 7 hours to complete plus give you an ulcer and a headache.
Sep 17, 2011
Texsam
5
quick to respond

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