AutoNation Ford Gulf Freeway

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At AutoNation Ford Gulf Freeway, we believe in providing premium customer
service for the life of your vehicle. Shop online and reserve a vehicle for up to
48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has
a 5-day return policy. Just another way we make car buying easy.

12227 Gulf Fwy
Houston, TX 77034

Sales: (866) 312-1811

Service: (713) 489-2089

Today 9:00am - 9:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 18, 2017
They answered me very fast and friendly.
Is this review helpful? Yes | No
Jun 14, 2017
6/13/17 - I called and verified that this vehicle was still available for sale before driving an hour to go see it. Left my name and phone number as well. I get to the dealership and I am told that the car was sold, but did I want to look at some other vehicles. NOT A HAPPY CAMPER!!! These guys are slimy...do not make my same mistake! Car still listed as of 6/14/17 as well!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 18, 2017
My used car salesman Leo was awful. He never fully explained himself on anything. I got passed the one price, no haggle thing automation is doing, but Leo gave me an okay with the payments and apr, but when he takes us to the finance guy they have a completely different rate. No where close to what we agreed upon. On top of that, he leaves us waiting for 3 hours for the finance guy and he is nowhere to be found! I had to track him down. Really bad experience with him, but Amir the finance guy made up for it. He was awesome and took the hit on the percentage and he was awesome.
5 of 5 people found this review helpful.
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Apr 12, 2017
Liberty_2257
Real good deal thank
Is this review helpful? Yes | No
Apr 10, 2017
Tried to sell me this truck for $42k plus my $24k truck. Don't know what they we're thinking.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 19, 2017
Very professional and good customer service. Unfortunately, none of the two cars asvertised for sale were at the dealership. Instead the cars were in transit in Dallas. Go figures !!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 19, 2017
Xaiver Johnson was our salesman, and he was very responsive to emails and texts, and not pushy at all. The finance man was also very helpful and not pushy- didn't try to push the warranties, etc on us- but offered them as he was required to do so. I have had past experiences where they have tried to push things on me, and that was very unpleasant.
2 of 2 people found this review helpful.
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Jan 4, 2017
Great Truck!
2 of 4 people found this review helpful.
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Dec 12, 2016
Very responsive!
3 of 4 people found this review helpful.
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Nov 18, 2016
Many times we were contacted and the car was as described.
2 of 2 people found this review helpful.
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Sep 22, 2016
Made an appointment and ended up purchasing the vehicle. Transaction was smooth and made a good deal.
1 of 1 people found this review helpful.
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Jun 28, 2016
Great exp. given price on the phone and by e-mail went to dealer and drove out 3 hours later with vehicle
Is this review helpful? Yes | No
May 21, 2016
Sales rep was very cordial and informative about the trucks and options we were interested in buying. Unfortunately, this dealer offered a very low, below trade-in value for our trade.
Is this review helpful? Yes | No
Mar 11, 2016
I message one of the sales rep at 8.30pm on Saturday and he got back to me in 5 minutes. Those guys are on top of their game. I advice anyone to do business with them.
1 of 1 people found this review helpful.
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Mar 9, 2016
ilindafay
Great
0 of 1 people found this review helpful.
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Jan 11, 2016
Very good. Johnnie Navarro showed two autos I was interested in even went to Katy to pick up Escape. Just so happened my son gave my wife his Infinity when he bought a new Platinum F150. Needs were met.
Is this review helpful? Yes | No
Jan 2, 2016
Responded within a day, but the truck was already on hold for another customer.
Is this review helpful? Yes | No
Nov 8, 2015
Overall experience was great, I ended up buying a new F350!
Is this review helpful? Yes | No
Aug 26, 2015
They were helpful and nice.
Is this review helpful? Yes | No
Aug 15, 2015
Everything started off fine. They contacted me several times to confirm my appointment. When I got there the wrong salesperson was sent to help me and the car was not there! They assured me that the car was there. I went the night before and it wasn't. I was told that it was sent off for repair and the part had to be ordered. Someone could have at least called to tell me this. Wasted my gas and my time!!!
4 of 4 people found this review helpful.
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Read 34 old reviews
Jun 22, 2015
Love truck and my kids
0 of 1 people found this review helpful.
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Apr 20, 2015
I found the car on guru on Sunday , by Tuesday the car was mine, ready for pickup on wed .
Is this review helpful? Yes | No
Feb 14, 2015
Asked for photos of vehicle, Richard Smith the Internet Sales Director, said would send "shortly", never heard from him ever again.
1 of 1 people found this review helpful.
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Feb 4, 2015
The GM, Tania, was very perfessional and courteous. We left more than satisfied with the attention and care that she provided for us. Thank You!
Is this review helpful? Yes | No
Feb 2, 2015
Salesman never sent pictures of the vehicle as promised. Waste of my time.
1 of 1 people found this review helpful.
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Jan 15, 2015
prompt response, but I ended up going with another dealer.
Is this review helpful? Yes | No
Jul 17, 2014
They didn't really try to sell the car. They were stuck on prelim numbers and not working with me. Ended up going with a better much less expensive car and lower mileage at 7% less interest than autonation.
1 of 1 people found this review helpful.
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Jul 17, 2014
Good response and good customer service.
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Jul 6, 2014
GREAT PEOPLE! I dealt with Matthew H. Cheapest NEW 2014 Mustang GT 6 speed of all Houston dealers. My mother wants to buy a new Ford Taurus from them now. The Mustang was $26,995 after rebates and incentives.
Is this review helpful? Yes | No
Jun 21, 2014
I had a great experience buying my new car here. They made it easy and fast, also everyone was super nice!
Is this review helpful? Yes | No
May 17, 2014
Fast response from Ryan! Great!
Is this review helpful? Yes | No
Apr 25, 2014
They lack customer service skills.
1 of 1 people found this review helpful.
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Apr 19, 2014
Have purchased many cars from Autonation before, but did not want to deal with me this time.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 31, 2014
Matthew Haslund was great to work with. And continues to stay in touch ensuring that we are satisfied.
Is this review helpful? Yes | No
Mar 28, 2014
Fair
Is this review helpful? Yes | No
Mar 21, 2014
philipjfry27
275
I had a great experience at this dealership and was helped by Calvin Neal. He wasn't pushy and took time to explain things to me when I had questions. Calvin was particularly helpful with getting my phone connected to the MyFord Touch Sync system before I left after my purchase. I believe I could have done this myself, but it was nice having him show me the ropes so I could leave quicker. Price seemed fair for a fully-loaded Fusion SE Hybrid; I would recommend this dealership to folks looking to buy a new Ford vehicle. I thought it took a while to get through the financing portion of the transaction, but I feel that experience would be similar at most dealerships (lots of paperwork!) so it doesn't reflect negatively on this dealership in particular.
1 of 1 people found this review helpful.
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Feb 27, 2014
quick respond, nice, not pushy
Is this review helpful? Yes | No
Feb 12, 2014
Raised price of vehicle after my showing interest.
1 of 1 people found this review helpful.
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Jan 1, 2014
Very responsive!!!
Is this review helpful? Yes | No
Dec 3, 2013
Great dealer
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Oct 7, 2013
Fair deal at a fair price.
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Sep 11, 2013
Underpriced my trade in way below trade in value. Went to a dealer in Nederland and received 3000 dollars more, so they got my business. Guess they didn't want to sell a truck.
1 of 1 people found this review helpful.
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Aug 2, 2013
Dealer responded quickly. Did not have a picture of vehicle posted, but had information on vehicle.
Is this review helpful? Yes | No
Jul 20, 2013
Just as expected!
Is this review helpful? Yes | No
Jul 2, 2013
Zeke Z. was very helpful. Got a great deal on a new F 150. Staff very helpful.
Is this review helpful? Yes | No
Jun 12, 2013
I got an excellent service and deal. John Wilson was very professional and on top of my request. No other car dealer matched his quotation.
Is this review helpful? Yes | No
Jan 31, 2013
very bad experience, wasted time & gas, was treated like a worm
1 of 1 people found this review helpful.
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Jan 22, 2013
Their follow-up and response was outstanding.
Is this review helpful? Yes | No
Jan 18, 2013
They have been communicating with me via email. What I like about my sales person is that he is readily available to answer my questions. I have made an appointement for Saturday. I will further upate my review at that time.
Is this review helpful? Yes | No
Dec 23, 2012
dearler advertising vehicle that had been sold.
Is this review helpful? Yes | No
Nov 2, 2011
Your service was courtious and very effective. Unfortunately your available range of offerings were not quite what I was looking for despite all your best efforts to satisfy us. maythanks John
Is this review helpful? Yes | No
Oct 10, 2011
I really liked the way that internet pricing was available for the vehicles I was interested in. I did not have to try and fugure out what a fair price was compared to sticker. Great service and really liked my sales person.
Is this review helpful? Yes | No
Sep 21, 2011
I will never do business with this dealer! The person that made contact with me the 1st time, didn't bother calling me back after I told him my price range and what I was looking for. My money wasn't good enough or enough period,was the impression given! Move on down the road.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 30, 2011
If they have the car fine - if not, you never hear again.
Is this review helpful? Yes | No

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