AutoNation Ford Gulf Freeway

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At AutoNation Ford Gulf Freeway, we believe in providing premium customer
service for the life of your vehicle. Shop online and reserve a vehicle for up to
48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has
a 5-day return policy. Just another way we make car buying easy.

12227 Gulf Fwy
Houston, TX 77034

http://www.autonationfordgulffreeway.com

Sales: (866) 312-1811

Service: (713) 489-2089

Today 9:00am - 9:00pm

(Closed Now)

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Sales Reviews (20)

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David

Sep 11, 2017

I am rating this dealership low because I called the day before arriving to find out if the vehicle was available and talked to a gentlemen that said it was and we set up a time to meet the next day but he never showed up and I spent an hour with another guy just walking around the whole lot trying to find the vehicle. We finally found it but it wasn't what I was looking for. Needless to say it wasn't a great first impression for this dealership.

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Raleigh

Aug 14, 2017

Very helpful, prompt response.

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Barbara

Jul 18, 2017

They answered me very fast and friendly.

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Jennifer

Jun 14, 2017

6/13/17 - I called and verified that this vehicle was still available for sale before driving an hour to go see it. Left my name and phone number as well. I get to the dealership and I am told that the car was sold, but did I want to look at some other vehicles. NOT A HAPPY CAMPER!!! These guys are slimy...do not make my same mistake! Car still listed as of 6/14/17 as well!

10 of 10 people found this review helpful.

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Anthony

Apr 18, 2017

My used car salesman Leo was awful. He never fully explained himself on anything. I got passed the one price, no haggle thing automation is doing, but Leo gave me an okay with the payments and apr, but when he takes us to the finance guy they have a completely different rate. No where close to what we agreed upon. On top of that, he leaves us waiting for 3 hours for the finance guy and he is nowhere to be found! I had to track him down. Really bad experience with him, but Amir the finance guy made up for it. He was awesome and took the hit on the percentage and he was awesome.

7 of 7 people found this review helpful.

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Liberty_2257

Apr 12, 2017

Real good deal thank

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Larry

Apr 10, 2017

Tried to sell me this truck for $42k plus my $24k truck. Don't know what they we're thinking.

2 of 3 people found this review helpful.

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Armando

Mar 19, 2017

Very professional and good customer service. Unfortunately, none of the two cars asvertised for sale were at the dealership. Instead the cars were in transit in Dallas. Go figures !!

1 of 2 people found this review helpful.

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stephanie

Jan 19, 2017

Xaiver Johnson was our salesman, and he was very responsive to emails and texts, and not pushy at all. The finance man was also very helpful and not pushy- didn't try to push the warranties, etc on us- but offered them as he was required to do so. I have had past experiences where they have tried to push things on me, and that was very unpleasant.

3 of 3 people found this review helpful.

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Charles A.

Jan 4, 2017

Great Truck!

2 of 4 people found this review helpful.

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Andy

Dec 12, 2016

Very responsive!

3 of 4 people found this review helpful.

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Daniel

Nov 18, 2016

Many times we were contacted and the car was as described.

2 of 2 people found this review helpful.

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Abdul

Sep 22, 2016

Made an appointment and ended up purchasing the vehicle. Transaction was smooth and made a good deal.

2 of 2 people found this review helpful.

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Dennis

Jun 28, 2016

Great exp. given price on the phone and by e-mail went to dealer and drove out 3 hours later with vehicle

1 of 1 people found this review helpful.

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Nelson

May 21, 2016

Sales rep was very cordial and informative about the trucks and options we were interested in buying. Unfortunately, this dealer offered a very low, below trade-in value for our trade.

1 of 1 people found this review helpful.

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Marlone

Mar 11, 2016

I message one of the sales rep at 8.30pm on Saturday and he got back to me in 5 minutes. Those guys are on top of their game. I advice anyone to do business with them.

1 of 1 people found this review helpful.

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ilindafay

Mar 9, 2016

Great

0 of 1 people found this review helpful.

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Jake

Jan 11, 2016

Very good. Johnnie Navarro showed two autos I was interested in even went to Katy to pick up Escape. Just so happened my son gave my wife his Infinity when he bought a new Platinum F150. Needs were met.

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Ryan

Jan 2, 2016

Responded within a day, but the truck was already on hold for another customer.

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Chris

Nov 8, 2015

Overall experience was great, I ended up buying a new F350!

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Read 36 old reviews

Jimmie

Aug 26, 2015

They were helpful and nice.

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LISA

Aug 15, 2015

Everything started off fine. They contacted me several times to confirm my appointment. When I got there the wrong salesperson was sent to help me and the car was not there! They assured me that the car was there. I went the night before and it wasn't. I was told that it was sent off for repair and the part had to be ordered. Someone could have at least called to tell me this. Wasted my gas and my time!!!

5 of 5 people found this review helpful.

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Kevin

Jun 22, 2015

Love truck and my kids

0 of 1 people found this review helpful.

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RRR

Apr 20, 2015

I found the car on guru on Sunday , by Tuesday the car was mine, ready for pickup on wed .

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Kostas

Feb 14, 2015

Asked for photos of vehicle, Richard Smith the Internet Sales Director, said would send "shortly", never heard from him ever again.

1 of 1 people found this review helpful.

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Duane

Feb 4, 2015

The GM, Tania, was very perfessional and courteous. We left more than satisfied with the attention and care that she provided for us. Thank You!

1 of 1 people found this review helpful.

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Darrell

Feb 2, 2015

Salesman never sent pictures of the vehicle as promised. Waste of my time.

1 of 1 people found this review helpful.

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Vakycia

Jan 15, 2015

prompt response, but I ended up going with another dealer.

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Yaser

Jul 17, 2014

They didn't really try to sell the car. They were stuck on prelim numbers and not working with me. Ended up going with a better much less expensive car and lower mileage at 7% less interest than autonation.

1 of 1 people found this review helpful.

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king

Jul 17, 2014

Good response and good customer service.

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Allen

Jul 6, 2014

GREAT PEOPLE! I dealt with Matthew H. Cheapest NEW 2014 Mustang GT 6 speed of all Houston dealers. My mother wants to buy a new Ford Taurus from them now. The Mustang was $26,995 after rebates and incentives.

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Carina

Jun 21, 2014

I had a great experience buying my new car here. They made it easy and fast, also everyone was super nice!

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Erin

May 17, 2014

Fast response from Ryan! Great!

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Allison

Apr 25, 2014

They lack customer service skills.

1 of 1 people found this review helpful.

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Marco

Apr 19, 2014

Have purchased many cars from Autonation before, but did not want to deal with me this time.

1 of 1 people found this review helpful.

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John

Mar 31, 2014

Matthew Haslund was great to work with. And continues to stay in touch ensuring that we are satisfied.

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dwonia

Mar 28, 2014

Fair

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philipjfry27

Mar 21, 2014

295

I had a great experience at this dealership and was helped by Calvin Neal. He wasn't pushy and took time to explain things to me when I had questions. Calvin was particularly helpful with getting my phone connected to the MyFord Touch Sync system before I left after my purchase. I believe I could have done this myself, but it was nice having him show me the ropes so I could leave quicker. Price seemed fair for a fully-loaded Fusion SE Hybrid; I would recommend this dealership to folks looking to buy a new Ford vehicle. I thought it took a while to get through the financing portion of the transaction, but I feel that experience would be similar at most dealerships (lots of paperwork!) so it doesn't reflect negatively on this dealership in particular.

1 of 1 people found this review helpful.

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Guy

Feb 27, 2014

quick respond, nice, not pushy

1 of 1 people found this review helpful.

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Feb 12, 2014

Raised price of vehicle after my showing interest.

1 of 1 people found this review helpful.

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David

Jan 1, 2014

Very responsive!!!

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jorge

Dec 3, 2013

Great dealer

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Douglas

Oct 7, 2013

Fair deal at a fair price.

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David

Sep 11, 2013

Underpriced my trade in way below trade in value. Went to a dealer in Nederland and received 3000 dollars more, so they got my business. Guess they didn't want to sell a truck.

2 of 2 people found this review helpful.

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Cynthia

Aug 2, 2013

Dealer responded quickly. Did not have a picture of vehicle posted, but had information on vehicle.

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Casey

Jul 20, 2013

Just as expected!

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Jason

Jul 2, 2013

Zeke Z. was very helpful. Got a great deal on a new F 150. Staff very helpful.

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Ghaith

Jun 12, 2013

I got an excellent service and deal. John Wilson was very professional and on top of my request. No other car dealer matched his quotation.

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bob

Jan 31, 2013

very bad experience, wasted time & gas, was treated like a worm

1 of 1 people found this review helpful.

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Frank

Jan 22, 2013

Their follow-up and response was outstanding.

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Sue

Jan 18, 2013

They have been communicating with me via email. What I like about my sales person is that he is readily available to answer my questions. I have made an appointement for Saturday. I will further upate my review at that time.

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Manuel

Dec 23, 2012

dearler advertising vehicle that had been sold.

1 of 1 people found this review helpful.

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John

Nov 2, 2011

Your service was courtious and very effective. Unfortunately your available range of offerings were not quite what I was looking for despite all your best efforts to satisfy us. maythanks John

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Edward

Oct 10, 2011

I really liked the way that internet pricing was available for the vehicles I was interested in. I did not have to try and fugure out what a fair price was compared to sticker. Great service and really liked my sales person.

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Ronda

Sep 21, 2011

I will never do business with this dealer! The person that made contact with me the 1st time, didn't bother calling me back after I told him my price range and what I was looking for. My money wasn't good enough or enough period,was the impression given! Move on down the road.

1 of 1 people found this review helpful.

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Aug 30, 2011

If they have the car fine - if not, you never hear again.

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