Tomball Ford

22702 Tomball Parkway
Tomball, TX 77375
Map & Directions

Sales: (832) 761-4406 Service: (877) 861-2828

Today 8:30 AM - 9:00 PM (Open Now)
Show business hours

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Dealer Details

Tomball Ford

50 reviews
Today 8:30 AM - 9:00 PM (Open Now)
22702 Tomball Parkway
Tomball, TX 77375

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 23, 2019
Great experience! very nice people,no haggling best car buying experience.
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Dec 20, 2019
Lory Ann Richey assisted me in a friendly and professional way.
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Dec 3, 2019
If you email them once, they keep on spamming you! After we discussed and were unable to agree on the price and I cleary indicated I wanted to be removed from their listing, they kept on spamming me for weeks!
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Nov 22, 2019
Very responsive, answers all of my questions, physically checked some items on the car. Good experience with them.
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Nov 2, 2019
Excellent service
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Oct 5, 2019
Tomball Ford did a good job of meeting the price advertised on CarGuru. Change in month had some change due to ford incentives to the offer but remained pretty close.
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Sep 21, 2019
Tomball has been very responsive to my inquiries.
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Sep 19, 2019
They responded quickly and were very helpful.
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Aug 28, 2019
Great communication with this dealership, just was not able to make that business connection
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Aug 25, 2019
Randy at Tomball Ford was Great to work with, Very Professional and courteous. He took care of all the details, as I was flying in from out of town to pick up my new truck, the final paperwork was completed in a very short time and I was on my way. Thanks Very Much to Randy R.
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Aug 18, 2019
Eager to help.
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Jul 10, 2019
Very responsive
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Jun 24, 2019
Very relaxed atmosphere no pressure to make a sale. Presented vehicle well. Good communication. Listened to the customer.
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May 5, 2019
Don't believe the price......when I offered them their asking price plus TT&L.......they refused the offer and raised the price by $1000. They said the listed price was ONLY if you financed thru Ford Credit......I was paying cash.......and the ad nor their website said ANYTHING about requiring to finance thru them. Tomball Ford is guilty of gross deceptive and misleading advertising.......but then......I have found out most dealers are the same way. I have yet to find an honest dealer.
10 of 10 people found this review helpful.
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Apr 26, 2019
Good response time and willingness to get information for you to make a decision.
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Apr 26, 2019
Very quick in response and very helpful.
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Mar 31, 2019
Very professional staff. Andrea was great. Sales people all friendly. The car is beautiful. I bought it.
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Jan 26, 2019
Very responsive and diligent
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Jan 25, 2019
They took a week to contact me back from the initial email and the truck they advertised had 40k less miles initially! They changed it when they eventually called
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Jan 20, 2019
Andrea was awesome. Really good customer service and sold me a great car.
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Jan 7, 2019
They had a good selection of trucks I was interested in and Tom was helpful.
1 of 1 people found this review helpful.
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Dec 25, 2018
Very good
1 of 1 people found this review helpful.
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Dec 10, 2018
Contacted dealer about a truck that had been listed on CarGurus for 50 days. Since I live almost 3 hours away I asked if I could put some money down to hold it until I got there. I didn’t want to have my wife drive me over there and today’s the day someone bought it. The lady I talked to had to ask her manager, who would call me back. Well when the manager called he said actually the truck is going to cost $10k more than three separate listing websites say. Yeah. No deal. Anyway, I’ve been keeping an eye on this truck. Did they change it immediately? Of course not. Why would they? People call about it. Bait and switch. Should have read some other reviews on this dealer first.
2 of 2 people found this review helpful.
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Dec 3, 2018
The response time to my post was quick. When getting to the dealership no one greeted us. We even when into the used dealership stood there a few minutes, still no one greeted us. We walked out to check out the car and STILL no one spoke to us. Then we decided to go to the other part of the dealership when someone finally asked if we’d been helped, we let him know we were waiting for someone to help us out. He then too us to who we needed to see. The buying process wasn’t so bad. Our saleswoman was very kind.
1 of 1 people found this review helpful.
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Nov 7, 2018
I looked at the Jeep after work. It had an issue, and the dealer is checking to see if they can fix it. Staff was friendly and helpful. We have not discussed pricing, yet. Will see how that goes :)
1 of 1 people found this review helpful.
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5
Nov 1, 2018
Answered right away and answered all questions first time.
1 of 1 people found this review helpful.
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Oct 24, 2018
The salesman was helpful and allowed both of us to not waste our time.
1 of 1 people found this review helpful.
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Oct 4, 2018
Honestly I can’t even give this dealer a star but had to to post the review. The description of the vehicle did not match the actual vehicle. No sunroof no 3rd seat and no blind spot defectors. The Sorento has a chip in the windshield. The back door couldn’t be opened from the outside. You had to climb from the back seat to open it. The vehicle was dirty with food crumbs everywhere. The other SUV that I was shown were the same. Dirty. The salesman said they take the vehicles for lunch. (Not good) Will never go back.
4 of 4 people found this review helpful.
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Sep 29, 2018
Response was fast
1 of 1 people found this review helpful.
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Sep 27, 2018
Drive a little and Save alot!
1 of 1 people found this review helpful.
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Sep 26, 2018
Tomball Ford replied within minutes confirming the availability of the car I was interested in. Unfortunately (for me), the car sold a few hours later before I had a chance to see it. I was very impressed when they notified me about the sale of the car, saving me a trip to the dealership.
1 of 1 people found this review helpful.
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Sep 16, 2018
Vehicle was not ready to be seen. We were told that the suburban was mis-priced and that it was higher than advertised.
1 of 1 people found this review helpful.
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Sep 2, 2018
They were very helpful.
1 of 1 people found this review helpful.
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Aug 28, 2018
Didn't seem too interested in helping an out of town buyer. My time and miles to travel are valuable. Not in this case. Insisted on me driving over four hours rather than working a deal with a qualified buyer with preapproved loan.
1 of 1 people found this review helpful.
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Jul 14, 2018
Took a week to respond, then told me it failed inspection and tried to push SUV’s when I told them I only wanted minivans at 10000 dollar range. Never got back to me after that. Honestly starting to see a theme with dealers across the board
1 of 1 people found this review helpful.
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Jul 13, 2018
Bought the car!!!
1 of 1 people found this review helpful.
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Jul 2, 2018
Sales folks on the Pre-owned area were superb. After playing the usual “monthly payment” game, we bought the car at a fair price. The after purchase experience is what going to keep me as a repeat customer. Great folks.
2 of 2 people found this review helpful.
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Jun 30, 2018
I have purchased from them before, they are always excellent to deal with!
1 of 1 people found this review helpful.
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Jun 18, 2018
Quick and easy to work with.
1 of 1 people found this review helpful.
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Jun 6, 2018
Very Friendly, offered to make a great deal, but i had already found another vehicle. They contacted me very promptly and offered to match the price, but i had already agreed with the other dealer on the deal. I would recommend Tomball Ford, if you're looking for a great truck!
1 of 1 people found this review helpful.
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Jun 6, 2018
It was a bait and switch. They didn't have the vehicle although they had contacted me to confirm it was there for me to see then tried to pressure me to buy much more expensive vehicles.
2 of 2 people found this review helpful.
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5
May 27, 2018
Very friendly and they got back with me quick. I would recommend their service.
1 of 1 people found this review helpful.
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May 17, 2018
Vehicle had sold before we could get there but BJ was very helpful in trying to find another for my daughter that was within budget and that she liked.
2 of 2 people found this review helpful.
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May 14, 2018
Tomball ford was quick to reply and earned my business an hour later. Satisfied
2 of 2 people found this review helpful.
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Apr 2, 2018
They were very nice my wife and bought my wife’s car there and really liked the dealership we had a good experience Thank you
1 of 1 people found this review helpful.
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Mar 27, 2018
Met with salesman and was shown around the lot. Very friendly and helpful group.
1 of 1 people found this review helpful.
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Mar 3, 2018
It was a great experience. All employees are very helpful and attending customer quickly .
1 of 1 people found this review helpful.
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Feb 27, 2018
The dealer did contact us back and Andreas our salesperson was very nice until we decided not to purchase. Overall this car is a great buy but I was able to get a better interest rate and discounts on a newer model.
1 of 1 people found this review helpful.
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Feb 22, 2018
Responded promptly. Was a bit pushy on the deal,and,just a feeling, but I don't think completely forthcoming
1 of 1 people found this review helpful.
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Feb 5, 2018
Called a day earlier to review this car. On the day I went to look, dealership used automated system to text me. I informed them I was arriving at the time I’d given. Arrive to lot and we walk around looking for the car I called about. It had been sold to an auction.
1 of 1 people found this review helpful.
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Nov 9, 2017
The vehicle that was advertised, was sold. I had no interest in remaining inventory. When sold, vehicles should be removed from online ads immediately. I waisted time and travel cost.
10 of 11 people found this review helpful.
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Nov 4, 2017
The car I wanted was gone, however they tried to find an alternative for me. Unfortunately we couldn’t connect. I have received several follow up emails from them.
3 of 4 people found this review helpful.
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Oct 21, 2017
Replied promptly
3 of 3 people found this review helpful.
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Aug 21, 2017
good experience. salesman very helpful. i would recommend to my friends
2 of 3 people found this review helpful.
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Aug 4, 2017
Replies quickly and is helpful. Offers alternatives if the vehicle is no longer available.
2 of 2 people found this review helpful.
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Jul 6, 2017
It was OK except that 2 sales persons contacted me and when i went to look at vehicle there was confusion about who was going to work with me and after that decision was made, the one chosen was not very good. Eventually talked to manger over the pre-owned vehicle dept and got a deal done.
4 of 4 people found this review helpful.
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Feb 11, 2017
Great
2 of 4 people found this review helpful.
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Feb 14, 2017
Response from current dealership:
Thanks Steven for your 5* review!!
Dec 23, 2016
They answered all my questions via email and phone. Once I got to the dealership they were very friendly and helpful. They made sure to help me get my financing where I needed it. Would definitely recommend them.
0 of 1 people found this review helpful.
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Dec 3, 2016
Good response time
2 of 3 people found this review helpful.
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May 13, 2016
Good
0 of 2 people found this review helpful.
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May 13, 2016
Response from current dealership:
Thanks so much Mr. Navjot!
Apr 27, 2016
super
0 of 1 people found this review helpful.
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May 13, 2016
Response from current dealership:
Thanks so much Ray!
Feb 15, 2016
Fast response when I had questions about the truck. Really work with me to make the deal happen
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May 13, 2016
Response from current dealership:
Thanks Jimmy for the 5 stars, that means a lot1
Dec 26, 2015
Love this dealer!
0 of 1 people found this review helpful.
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May 13, 2016
Response from current dealership:
&& we love you too Jenn :)
Have a blessed day!
Nov 8, 2015
They did not have the car we were looking for but were very helpful trying to find an alternative.
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Jun 27, 2015
We had a fantastic experience at Tomball Ford! Thanks Steve and Chris!
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May 1, 2015
I did go see a vehicle and the salesman was ok
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Mar 20, 2015
I purchased the truck I was inquiring about.
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Mar 17, 2015
I like this dealer, very helpful!
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Feb 20, 2015
Bought a car i have had to go back up there 7 times already still haven't got an alignment. All they have done for me is replace my strut mounts after 2 days of going up there. They still have to do touch up and hopefully get my alignment done right so I can finally never drive up there again
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Jan 5, 2015
Fast Service
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Oct 18, 2014
I would recommend this dealer to anyone. Greatest car buying experience ever! Jeannie & Steve are amazing, caring, and helpful! Also Tim and Carlos were a blessing. God Blessed us to find this great team of professionals!
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Sep 8, 2014
Very helpful
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Jul 14, 2014
Very unprofessional! I felt like I was talking to a couple children not getting there way. The bank cleared me for 55K and three truck was 56000k msrp and they wouldn't budge. I bet the owner doesn't know it but he dose now.
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Mar 11, 2014
Responded, but high priced.
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Jun 21, 2013
Great friendly service.
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Mar 6, 2013
its not a laramie 4x4
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Sep 22, 2012
smooth transaction
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May 31, 2011
I was going to give them a+ rating but I started out with one salesperson then was handed off to another one the to another one, that does not sit well with me. Also, I was under the impression the truck I bought was fully loaded and it wasn't, it had everything except cruise control. That could've been my fault by not looking at all of the details. So, no i was not completly satisfied with the whole deal. The truck itself is great and i am able to have cruise added here at the local toyota dealership at a good $$$. I rate the dealership experience as a C-.
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