Jim Tidwell Ford

Internet Approved, Blue Oval Certified, Quality Checked

2205 Barrett Lakes Blvd, Kennesaw, GA 30144

Sales: (770) 285-1563

Service: (770) 427-5531

Today 9:00am - 8:00pm
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Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2015 Ford Explorer XLT for sale - $22,921, 49,495 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Tow Package
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Location: Kennesaw, GA 30144

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2016 Chevrolet Malibu LT Used Cars in Kennesaw, GA 30144

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Location: Kennesaw, GA 30144

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Location: Kennesaw, GA 30144

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Location: Kennesaw, GA 30144

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Location: Kennesaw, GA 30144

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All reviewers have been verified to have contacted this dealer – Learn More
Mar 26, 2017
So far, everything has been [a tentative] 5-star great. My salesperson, Kim Milton, spent a lot of time with me as I described my needs for a vehicle that must "work" for myself and my sister, who has MS. With Kim's help, we discovered that necessary passenger side windows could be installed into this otherwise perfect-for-our-needs [used, 2015] Ford Transit Connect cargo van. (i.e. My sister's failing peripheral vision demands she be able to see as much as possible on the right side, so she can properly assess backing-out and changing lanes.) The van is supposed to be ready for pick up, complete with windows installed, within 7 business days; so I'll wait for my final review of the dealership once I see how well it meets this deadline. Hopefully, all will be well and I'll be able to stay with my tentative 5-star rating for the dealership. Kim, however, will most likely get 5 stars from me, even if the dealership fails to achieve that stellar rating. Update: The van is now in my possession (within the time-frame given by Kim and the dealership), and I am very pleased with everything. The windows look great, and the ability to see what's on the driver's right side while driving and backing-up has made all the difference in making this the perfect vehicle for our needs. Therefore, my rating remains 5-star for both Kim and the dealership. (A big shout-out, also, to Candace in Accessories, who helped us determine the windows could indeed be installed.) Definitely give these folks a try if you're looking for a new or used vehicle!
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Hi Carole, thank you for your candid feedback about Kim and our store! We will work hard to ensure the van is complete and to your specifications!
Mar 22, 2017
Didn't buy but not because of dealer. Salesman was great, just wasn't the truck I was looking for
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you so much for your review, we appreciate it and hope to one day earn your business!
Dec 18, 2016
CarMAM
Quick, professional contact and assistance. Thank you
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you for your kind words, we appreciate it!
Dec 7, 2016
From the moment I walked into to dealership they were 100% professional and nice... We got down to business and they did everything they said they would do! My salesman name was Josh and he is an A-1 dealer... I totally recommend him if you are in the Kennesaw area!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you Ervin! We are very happy to hear that Josh provided you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Dec 1, 2016
cgdave
After I contacted Jim Tidwell Ford I received a quick response about my inquiry. I purchased a truck from Jim Tidwell Ford today. Everyone I talked with was very professional and make the buying experience great. There was no pressure from my sales associate Mike McKenzie and he was really great to work with while purchasing my truck. I highly recommend Jim Tidwell Ford and their staff.
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you for the kind words about Mike! We are very happy to hear that we were able to provide you with an enjoyable car buying experience. We thank you for your business and look forward to your next visit!
Nov 2, 2016
I had an horrible experience they not honest I live an hour away i called them before i went out there just to make sure the car was still there i was informed that it was just for me to go out there & they couldn't find the keys one guy said then the store manager comes to tell me they sold the car 5 days ago honesty is the best key zero stars in my book hopefully they will do better by other customers
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Leslie,

I am terribly sorry for what you experienced.  I would like to speak with you if possible, so that I can discuss how we may be able to make this up to you.  Please contact me directly at 678-784-1235 whenever it is convenient.

Thanks,
Jeremy Smith
General Manager
Oct 31, 2016
Chatted at length with salesperson via text messaging on Saturday. He was to call me today; never happened.
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you for your feedback about the salesman not responding to you because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (678) 784-1235 so I can learn more?

Jeremy Smith
General Manager

Oct 30, 2016
Excellent sales rep.
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Hi, Lan.

Thank you for your review and kind words. We appreciate your business! Please come back to visit with us again.
Oct 26, 2016
The best car experience, ever! Very knowledgeable and professional. Chad did a great job with all of the details, making sure I was totally satisfied. There was absolutely no pressure to upswell. If you don't go to Jim Tidwell, you probably paid too much. Thanks
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you Gene for the kind words about Chad! We are thrilled that you had such a great experience here with us!
Sep 27, 2016
good
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Hello Rod,

Thank you! We look forward to your business with us again!
Sep 19, 2016
I received notice that the car I was interested in was no longer available
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Sorry to hear that, Elaine.  Hopefully one day we can earn your business.
Sep 16, 2016
I had a great experience. Car was perfect-- if I need another car this is my go-to dealership
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you Scot for the kind words! We look forward to your business with us again!
Sep 8, 2016
courteous sales person and very responsive , also they seemed interested in making a sale by showing me that they would stand behind the product,.
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you How for the kind words! We thank you for your business and look forward to your next visit!
Jul 9, 2016
Response time was very good....also let me know that the car we were interested in had sold the day before we were to come look at it,so we didn't make that long drive for nothing.....Greatly appreciated!!!!
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Shannon, thank you for your review and we hope we can one day earn your business!
Jun 24, 2016
Good...bought the car!
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you Wes for the review! We are glad you had a wonderful car buying experience!
Jun 11, 2016
Dealer responded with two people. One said one the internet price was the the best they could do and the other said they would work with me on the price. Later it seems the car blew a head gasket. Not sure they are trustworthy I'm myth book. But they did respond quickly and eventually said they would work with me on the price
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you for bringing this to my attention. I apologize that your vehicle blew a head gasket. I would like an opportunity to fix this and help, please contact me at (678) 784-1276. I look forward to speaking with you.

Mike Stimmel
General Sales Manager
May 9, 2016
Very professional!
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you for reviewing us!
Apr 21, 2016
I bought the immaculate car. I was in and out. The team was very helpful and knowledgeable about the vehicle.
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you Joshua for the kind words! We thank you for your business and look forward to your next visit!
Apr 10, 2016
Awesome
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you, Adam!
Apr 9, 2016
Very caring and listened to the needs and wants of the customer. Wasn't pushy at all.
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Sheryl, thank you for reviewing us, we are glad to read it!
Mar 21, 2016
Great experience! Stephen Blake went above and beyond to get us a good deal!!
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you Sherry for the kind words about Stephen! We thank you for your business and look forward to your next visit!
Read 13 old reviews
Oct 31, 2014
Check out the car VERY carefully... and definitely take a used car to a trusted mechanic or dealer before buying. The let me take an MX-5 out on the road without a spare (they don't come with one) and without a tire repair kit. They should be ashamed for doing something so irresponsible.
Is this review helpful? Yes | No
Oct 19, 2014
great
Is this review helpful? Yes | No

Response from Jim Tidwell Ford:

Thank you for your business!
Dec 1, 2013
Worst of them all. The dealer does not return calls, does not return e-mails and started negotiations with me and then sold the car. Never said a word about the sale - just ignored the customer. Terrible customer service - I was very disappointed
Is this review helpful? Yes | No
Nov 24, 2013
Great!
Is this review helpful? Yes | No
Oct 31, 2013
Great job
Is this review helpful? Yes | No
Jun 22, 2013
Good communcation....
Is this review helpful? Yes | No
Jun 1, 2013
called and followed up, bought a car!!!
Is this review helpful? Yes | No
Apr 13, 2013
I did not buy from Jim Tidwell, but they were prompt and very helpful. I purchased exactly what I was looking for from a dealership near my home. Thanks.
Is this review helpful? Yes | No
Mar 24, 2013
Values their customers
Is this review helpful? Yes | No
Sep 8, 2012
Customer service is great!!!!!!
Is this review helpful? Yes | No
Aug 17, 2012
good
Is this review helpful? Yes | No
Aug 1, 2012
I called and asked if the car was manual and they said yes. But when looking at the pictures again I could see it was not. Its an automatic that they then later explained has the paddle shift. That would be great for someone looking for an automatic to have that feature. But for someone that is specifically asking about a manual as a requirement, there is a big difference. I'm glad I noticed the picture before I made the drive there as it was not close.
Is this review helpful? Yes | No
Feb 16, 2012
Excellent Staff....Thanks....Picture ME ROLLIN!
Is this review helpful? Yes | No

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