Hennessy Ford Lincoln

5675 Peachtree Industrial Blvd
Atlanta, GA 30341

Sales: (678) 894-1142

Service: (770) 621-0200

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/07/12/07/03/2017_ford_f-150-pic-1627030543721256824-152x114.jpeg

2017 Ford F-150 Platinum SuperCrew Used Cars in Atlanta, GA 30341

Great Deal
$8,286 BELOW
CarGurus IMV of $53,269

Price: $44,983

Mileage: 8,612

Location: Atlanta, GA 30341

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Metallic Description: Used 2017 Ford F-150 Platinum SuperCrew for sale - $44,983, 8,612 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Trailer Package, Tow Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2018_ford_f-150-pic-2109649041061677183-152x114.jpeg

2018 Ford F-150 Lariat SuperCrew RWD Used Cars in Atlanta, GA 30341

Great Deal
$7,922 BELOW
CarGurus IMV of $49,910

Price: $41,988

Mileage: 7,546

Location: Atlanta, GA 30341

Certified Pre-Owned: No Color: Blackshadow Black Description: Used 2018 Ford F-150 Lariat SuperCrew RWD for sale - $41,988, 7,546 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Appearance Package, Bluetooth, Backup Camera, Aluminum Wheels, Trailer Package, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2015_ford_escape-pic-7986521640799373513-152x114.jpeg

2015 Ford Escape Titanium Used Cars in Atlanta, GA 30341

Great Deal
$2,925 BELOW
CarGurus IMV of $20,912

Price: $17,987

Mileage: 21,119

Location: Atlanta, GA 30341

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Bluedeep Impact Blue Description: Used 2015 Ford Escape Titanium for sale - $17,987, 21,119 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Technology Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2015_gmc_acadia-pic-1227597649728055983-152x114.jpeg

2015 GMC Acadia Denali AWD Used Cars in Atlanta, GA 30341

Great Deal
$2,799 BELOW
CarGurus IMV of $28,797

Price: $25,998

Mileage: 50,960

Location: Atlanta, GA 30341

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Whitewhite Diamond Tricoat Description: Used 2015 GMC Acadia Denali AWD for sale - $25,998, 50,960 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Trailer Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2017_ford_transit_passenger-pic-5939050110638394434-152x114.jpeg

2017 Ford Transit Passenger 350 XLT 3dr LWB Low Roof Passenger Van w/Sliding Passenger Side Door Used Cars in Atlanta, GA 30341

Great Deal
$2,315 BELOW
CarGurus IMV of $26,313

Price: $23,998

Mileage: 29,508

Location: Atlanta, GA 30341

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Whiteoxford White Description: Used 2017 Ford Transit Passenger 350 XLT 3dr LWB Low Roof Passenger Van w/Sliding Passenger Side Door for sale - $23,998, 29,508 miles with Steel Wheels, Backup Camera, Upgrade Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2016_ford_escape-pic-2010915553211303775-152x114.jpeg

2016 Ford Escape SE Used Cars in Atlanta, GA 30341

Great Deal
$1,888 BELOW
CarGurus IMV of $18,386

Price: $16,498

Mileage: 30,113

Location: Atlanta, GA 30341

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Sunset Description: Used 2016 Ford Escape SE for sale - $16,498, 30,113 miles with Leather Seats, SE Package, Alloy Wheels, Bluetooth, Backup Camera, Comfort Package, Convenience Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2016_chevrolet_equinox-pic-6621265396591343644-152x114.jpeg

2016 Chevrolet Equinox LT FWD Used Cars in Atlanta, GA 30341

Great Deal
$1,773 BELOW
CarGurus IMV of $18,759

Price: $16,986

Mileage: 19,895

Location: Atlanta, GA 30341

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blackmosaic Black Metallic Description: Used 2016 Chevrolet Equinox LT FWD for sale - $16,986, 19,895 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2015_ford_escape-pic-7244924119745106721-152x114.jpeg

2015 Ford Escape Titanium Used Cars in Atlanta, GA 30341

Great Deal
$1,940 BELOW
CarGurus IMV of $18,434

Price: $16,494

Mileage: 44,156

Location: Atlanta, GA 30341

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blacktuxedo Black Description: Used 2015 Ford Escape Titanium for sale - $16,494, 44,156 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Technology Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2014_ford_f-150-pic-1081434778969156787-152x114.jpeg

2014 Ford F-150 Limited SuperCrew 4WD Used Cars in Atlanta, GA 30341

Good Deal
$2,788 BELOW
CarGurus IMV of $33,776

Price: $30,988

Mileage: 42,328

Location: Atlanta, GA 30341

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blueblue Jeans Metallic Description: Used 2014 Ford F-150 Limited SuperCrew 4WD for sale - $30,988, 42,328 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2015_chevrolet_silverado_1500-pic-413551501316809386-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Atlanta, GA 30341

Good Deal
$2,720 BELOW
CarGurus IMV of $33,070

Price: $30,350

Mileage: 24,677

Location: Atlanta, GA 30341

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blackblack Description: Used 2015 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $30,350, 24,677 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2018_ford_f-150-pic-7745630633106490597-152x114.jpeg

2018 Ford F-150 XLT SuperCrew RWD Used Cars in Atlanta, GA 30341

Good Deal
$4,339 BELOW
CarGurus IMV of $35,338

Price: $30,999

Mileage: 3,577

Location: Atlanta, GA 30341

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Graystone Gray Description: Used 2018 Ford F-150 XLT SuperCrew RWD for sale - $30,999, 3,577 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2017_ford_escape-pic-25945147892480224-152x114.jpeg

2017 Ford Escape SE Used Cars in Atlanta, GA 30341

Good Deal
$2,039 BELOW
CarGurus IMV of $19,027

Price: $16,988

Mileage: 17,017

Location: Atlanta, GA 30341

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blackshadow Black Description: Used 2017 Ford Escape SE for sale - $16,988, 17,017 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2018_ford_f-150-pic-1853279614961913604-152x114.jpeg

2018 Ford F-150 XLT SuperCrew RWD Used Cars in Atlanta, GA 30341

Good Deal
$4,266 BELOW
CarGurus IMV of $35,265

Price: $30,999

Mileage: 4,456

Location: Atlanta, GA 30341

Average time on market: 30 days Certified Pre-Owned: No Color: Whiteoxford White Description: Used 2018 Ford F-150 XLT SuperCrew RWD for sale - $30,999, 4,456 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/14/06/50/2017_ford_explorer-pic-1210681931033512806-152x114.jpeg

2017 Ford Explorer XLT AWD Used Cars in Atlanta, GA 30341

Good Deal
$2,809 BELOW
CarGurus IMV of $29,526

Price: $26,717

Mileage: 38,848

Location: Atlanta, GA 30341

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Goldwhite Gold Metallic Description: Used 2017 Ford Explorer XLT AWD for sale - $26,717, 38,848 miles with LE Package, Leather Seats, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Comfort Package
https://static.cargurus.com/images/forsale/2018/07/12/07/03/2017_infiniti_qx60-pic-7515508160058998198-152x114.jpeg

2017 INFINITI QX60 FWD Used Cars in Atlanta, GA 30341

Good Deal
$3,889 BELOW
CarGurus IMV of $36,188

Price: $32,299

Mileage: 22,188

Location: Atlanta, GA 30341

Average time on market: 36 days Certified Pre-Owned: No Color: Bluehermosa Blue Description: Used 2017 INFINITI QX60 FWD for sale - $32,299, 22,188 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 12, 2018
GuruKDCP
Good contact - lots of information. Strong follow through. Price a little high.
Jul 10, 2018
Everyone I dealt with at Hennessey Ford was delightful to work with & made the car buying experience a joy
Jul 8, 2018
The dealer was great. Devon was was salesman. I work in the film industry and have basically zero time to spend at a dealership. Devon made everything happen over the phone. Basically I spent an hour total at dealership doing the paperwork and drove off in the truck. Best customer service I have ever received. If there was a higher rating, I would give it them!
Jul 7, 2018
Guru5V2PJ
Worst experience ever! Traveled from Tennessee to Atlanta after speaking/ texting with a salesman several times. Made an appointment with him for 1 o’clock he said car would be ready. Arrived waited 20 minutes to be told he was at a different location up the street. Waited another 20 minutes for him only to have him tell me he was involved with someone else and handed me over to another sales person. She left to get the car and was gone more than 20 minutes. I stopped him on his way through the sales room and told him how disappointed I was. He did not apologize just tried to make excuses. I left. I had money in hand to make a deal that day.
1 people found this review helpful.
Jul 7, 2018
Very professional and a pleasant experience dealing with Hennessy Ford. Ended up making a deal on the car.
1 people found this review helpful.
Jul 2, 2018
Contacted but couldn't agree on price!
1 people found this review helpful.
Jun 21, 2018
GuruT5XCC
I spoke with Corey about this car. He was very helpful but I just did not want a car with so many miles already on it.
1 people found this review helpful.
Jun 11, 2018
Excellent!! Bought the car. Matt the salesman was very helpful..
Jun 4, 2018
They are on the ball and they go above and beyond to call you back. They are patient and professional. Definitely would refer them
1 people found this review helpful.
May 30, 2018
Very good service, they went the extra mile for me.
1 people found this review helpful.
May 28, 2018
Corey was great friendly and helpful!
1 people found this review helpful.
May 10, 2018
GuruWBB1K
Contacted by dealer, but did not like the interior color.
May 7, 2018
Horrible, Horrible. I contacted the dealer on Friday afternoon, the salesman John called and texted me back immediately. We set up a time for me to come a see the car on Saturday. He contacted me again Saturday and ask if I was still coming to see the car I said yes. I am 45 minutes away from the dealer. I arrived at the dealership, John introduces himself and tells me he is going to go pull the car around. We wait, he comes back in and says he has bad news the car I wanted to see was sold 15 minutes ago, but he has pulled around one just like it, same color, a few more miles not many and he will give it to me for the same price. Because I had already done my research and had been looking for a particular car for over 2 months I knew there was not another car on his lot "just like" the one I came to see. So I ask again, is this car the same color, "yes", same interior, "no, it is black". So it is only a few more miles than the one I was wanting "yes". So to humor him I went to look at the car. Not the same color, 3000 more miles not a few and the car had been advertised cheaper that the car I came to look at. But he would sell it to me for the same price as the one I originally came to see. The one I came to see was $1500 more than this one. But he would sell it to me for the same price, REALLY ???? He said the car I wanted was sold 15 minutes before I got there. First - car sales take a little longer than 15 minutes. Second - I worked in the car business for over 30 years, with Ford no less. He had enough time to call or text me before I drove 45 minutes to see this car. He certainly blew up my phone trying to get me in the dealership. He should have had a manager talking to me instead of pulling around another car to sell me. Hennessy used to have the reputation of just getting people in the door and then deal with the consequences later. Apparently nothing has changed. That is not the way you treat a potential customer. Shame on you Hennessy Ford !!!!!
8 people found this review helpful.
Apr 29, 2018
John Jones. Very nice , polite gentleman.
0 people found this review helpful.
Apr 27, 2018
Davien was the best. Very helpful, knowledgeable and professional
Apr 22, 2018
Quick reply and excellent service. Drive the car home same day
Apr 21, 2018
Good folks. Very helpful!
Apr 3, 2018
They were quick to respond and follow up. The salesman (Corey) even brought the vehicle to my place of business for me to test drive. Very helpful.
Apr 3, 2018
GuruYKTHQ
Was contacted immediately
Mar 10, 2018
My wife and I received professional and prompt service from salesman Darrell Cowan. He was up front and dealt fairly with us on the price negotiations and made the process clear and easy to understand. Upon pickup of the vehicle he went out of his way showing us the various features of the Explorer that made it a great experience. Thanks for the great service. David
1 people found this review helpful.
Mar 2, 2018
perry kirkland
Responded quickly to email. Dealer-salesman was New and really did not come through with what was agreed. I paid more than I initially anticipated but vehicle had most of what I wanted. Salesman did not pressure but l knew what I wanted.
Mar 1, 2018
Guru537LQ
Good comunication and service
Feb 28, 2018
Guru5KCBW
Great price and great service by the sales team but the car we looked at ended up being smaller than we thought so we did not purchase from them.
1 people found this review helpful.
Feb 26, 2018
GuruYD8KB
I was in car sales for 37 years retired about 15 years ago and found we needed another car. John Jones IV what a good sales men to help you find a good used car right from the sales manager to the G.M. and the finance manager all did a great job . I would send my family and friends to this dealer ship to buy a car. Thanks you people for all your help. .
Feb 15, 2018
Never felt like they were trying to work with me. And then to see the price of the truck go up a few days later, feels like they are trying to rip someone off.
2 people found this review helpful.
Feb 14, 2018
Contacted me very quickly. Sales associate was very helpful.
Feb 5, 2018
Guru9ST4P
The Dealer did contact me shortly after my email. Which was very good. However, I am yet to visit the dealership so can't talk about my experience now. Thanks
Feb 2, 2018
Djexmax
They responded adequately
Jan 28, 2018
Conditious communication through network. I wish we were closer in distance. I’d sure make s visit. Quick response to my email
Jan 22, 2018
Guru5BV4Z
I don't live in the area but I spoke to them on the phone about the car and they were very helpful and wanted to make sure that all my questions were answered. They also followed up with me several times.
Jan 16, 2018
GuruZ3743
Great dealer, just didn't have car I was looking for
Jan 11, 2018
Great experience. Worked with me. Stayed friendly and courteous.
Jan 5, 2018
Brian Roland Trip Essentials
Jarvin did an excellent job keeping in contact with me thru my extensive search. I Baught a 2016 Ford F-150 from Hennesey and it was fast, friendly and professional. I had a few items to pick up after the sale and Jarvin stayed on top of it and made sure I received what I needed. Great experience.
Dec 31, 2017
Greene2018
Ask for Terrance!
Dec 7, 2017
They sent me cars to look at. They have called me also. I would much rather email. We are waiting until after Christmas. Will call them then.
1 people found this review helpful.
Dec 3, 2017
Couldn't find their own inventory, OR they had already sold the vehicle in question and were giving me the run around showing we vehicles like it. They never could locate the vehicle I emailed about and they CONFIRMED they had.
1 people found this review helpful.
Nov 18, 2017
GuruZN79T
Did not notify me the vehicle had sold. Made an unnecessary trip.
5 people found this review helpful.
Nov 15, 2017
Great group
2 people found this review helpful.
Oct 30, 2017
Great experience amazing staff took care of me from day one totally worth the drive. They work with you from any state
3 people found this review helpful.
Oct 22, 2017
k4ever07
Nice people. Clean dealership. However, this dealer does not know how to "deal," doesn't seem to understand the local market value of some of its used cars, and doesn't seem to understand the true value of options on its used cars. I felt the dealer wasted my family's time and I want to save someone else the trouble of going through the same thing, so this is a long one..... I was looking for a used 6 or 7 seat Hyundai Santa Fe Limited edition (2013-2015 model year). I'm from the Savannah area and there just aren't enough used Santa Fe Limited (or GLS) models in our area (we have a ton of 5 seat Santa Fe Sports). I was planning to visit family in Atlanta over the weekend, so I decided to check the Atlanta market. I was amazed that the Atlanta market was SATURATED with Santa Fe GLS and Limiteds that were highly competitive in price (many starting at under $20,000). I found a red 2014 Santa Fe Limited AWD on CarGurus at Hennessy Ford that had the main feature I was looking for (a towing package) and some nice extras (AWD, power moonroof, memory seats). However, it had over 50,000 miles and the price was way to high for the local (not "fair") market. I figured that the dealer was just trying to get as much as they could for the SUV, but would be willing to negotiate. Boy was I wrong! I contact the dealer and set up an appointment for first thing Saturday morning. I was honest with the sales person over the phone. I told him that I was not comfortable with the price, that it was a way too high for the local market, and I wanted a warranty because of the high mileage. He said they would be willing to negotiate. Saturday morning rolls around, I get up at 4 am, load my wife and grand daughter in the car and leave for the dealership around 5:30 am. I was already pre-approved for $30,000, plus I had $4000 in savings to put down on the car. I also did my homework on the price of the options. We arrived at the dealership at 9:45 am. I met with the sales person and test drove the car. The rear view mirror was loose and there were some gouges in the rear cargo area, but it was still a solid vehicle. I told him I would be willing to buy it if he was willing to come down drastically on the price and add a warranty. To shorting this already long story, they were not willing to negotiate at all! They even tried to add $400 to the sales price and convince me that the car was worth every penny. They even started quoting new car prices for options (like the moon roof and AWD) on a used car! My wife and I left in disgust. They then called me while we were on the road and tried to convince me again that the vehicle was worth their asking price. I disagreed and politely hung up on them. We found a white 2013 Hyundai Santa Fe Limited FWD (same generation as 2014-2017 models) less than 30 minutes away from Hennessy Ford. It had a power moon roof, GPS navigation, middle row captain chairs, a better interior, a clean Carfax, less miles on it than the one at Hennessy, cost $1700 less (sticker price), and dealer actually knew how to deal! After comparing it with other vehicles in the area (not the Hennessy one) and knowing that it was lacking the towing package and warranty that I wanted, the dealer actually knock another $1000 off the price! The final sales price we agreed to was $20,000. The price with tax, title, and licensing was $22,200 -- $300 less than Hennessy Ford's sticker price and a whopping $2700 less than Hennessy Ford's price with tax, title, and licensing! We put $4000 down on the vehicle, called our bank and had the other $18,200 wired to the dealer, and drove off the lot with our new (used) Santa Fe! BTW, it is only going to cost me $200 to add a towing package. I also purchased a 4 year - 100000 mile extended warranty for it and still saved close to $1000 from Hennessy's (non-) negotiated price. Even though they are nice people, I recommend that you look at other dealers in the area for better pricing. Hennessy seems to think that they can command a premium on their vehicles and wants you to pay new car prices on frivolous options in a used car. I'm glad I decided to do my homework prior to visiting them. It saved me $2700 and I got a better vehicle.
17 people found this review helpful.
Response from current dealership:
k4ever07-
It is unfortunate to hear that your experience with us was less than ideal.  Please let me know if there is anything else that I can do for you or help you with by sending me an email at eric@hennessyford.com with your contact preferences.  If there is an opportunity for us to amend the situation, we would like to do everything we can to make that happen.  Thank you for taking the time to provide us with feedback.  I hope to hear from you soon.
Sincerely,
Eric Shepherd, General Manager, Hennessy Ford Lincoln Atlanta
Sep 18, 2017
dwbrad
Bill Plachter was great - no high pressure selling, but good information in a friendly and courteous manner. A pleasure to do business at Hennessy Ford.
5 people found this review helpful.
Sep 1, 2017
I was very interested in a car at this dealership and was set to buy and had cash in hand. I was flying into Atlanta from Iowa to purchase the car so I was negotiating through emails, texts and the phone. We had haggled on the price back and forth and when I asked about a different price my salesman, Earston acted very reluctant to work on the pricing but he finally did. I was very happy that they worked with me on the price, even though it took several days. The salesman sent me a signed buyers order and I asked if they needed a deposit to hold the car until I could arrive the next day but did not receive and answer. I was in the process of purchasing a plane ticket to fly down and complete the transaction when I received a text saying "Sorry the car just sold" No further contact from anyone after this which was probably a good thing because I was more than a little put out. Needless to say I felt this is poor business since I had asked about putting a deposit down and got no reply. I had a buyers order signed by the dealership representative but apparently that does not mean anything. I made it clear I was paying cash for the car and I was travelling a good distance to buy this car. I have family in the Atlanta area that have dealt with Hennessy Ford before and the dealership came with a good recommendation but my experience has been horrible. I feel very disrespected by the dealership personnel. At least I hadn't paid for my plane ticket yet because that would have been $500 down the drain.
14 people found this review helpful.
Sep 1, 2017
They emailed several times to call them. They called once after the manager emailed me and I replied that no one contacted me. Made half an effort.... Guess they don't want to have to work for their income. I'm by no means going to run into any dealership throwing hundred dollar bills begging for a bad deal. Offer me $7k less than current market asking price and I'm going to assume you have that or more in the one you're trying to sell. You're not a charitable organization, so don't feign offense at the matter, it's business 101 and common sense. (And don't tell me about your "costs" I've seen the books)
8 people found this review helpful.
Aug 19, 2017
Awesome staff at Hennessy!
4 people found this review helpful.
Jul 31, 2017
AngelD513
At first, the dealer was amazing. Got back to me right after i sent an email. Called me 4 times and emailed me twice about the car so i figured it was ment to be. The day before i planned to go up for the car, i get a call from my sales guy asking me how much i had gotten approved for from my bank. I answered honestly and told him i wanted to haggle on the price as the car was a stick shift that had been on the lot for a while. He asked me if this was my first time buying and repremanded me like a child basically saying i could not haggle on the price and that i couldnt afford the vehicle with taxes added. I also had a trade in he failed to ask about. Lost my buisness due to the disrespect and unwillingness to compromise.
15 people found this review helpful.
Response from current dealership:
AngelD513-
We are so sorry to hear that this happened.  Please send me an email at eric@hennessyford.com containing your preferred means of contact, so that I can discuss this matter with you at length.  I would greatly appreciate the opportunity to do everything I can to amend the situation.  Thank you for taking the time to provide us with feedback.  I look forward to hearing from you soon.
Regards,
Eric Shepherd, General Manager, Hennessy Ford Lincoln Atlanta
Jul 30, 2017
Awesome company
3 people found this review helpful.
Jul 27, 2017
Had a wonderful salesman named Scott Zucker. Best dealings I have ever had in purchasing a car. Extremely professional and detailed. I made the purchase
3 people found this review helpful.
Jul 4, 2017
blhatcher
Didn't buy at Hennessy, but Crista was very helpful
3 people found this review helpful.
Jun 15, 2017
Guru95BRJ
Great job!
3 people found this review helpful.
Jun 13, 2017
Very good
3 people found this review helpful.
Jun 12, 2017
GuruC637
Bogus!!! The car that was advertised had been wrecked and a Salesman denied it but you can see the difference in the paint job not to mention I was told if I came in it would be worth my while to come in financially I get a further break on the price of the car didn't happen
10 people found this review helpful.
Response from current dealership:
GuruC637-
We are sorry to hear that you were disappointed with your experience at our store. We sell a wide variety of vehicles in various states of condition, and we make every effort to post many photos in addition to detailed descriptions of our available vehicles prior to any customer’s arrival. We also provide a free Carfax report for each of the vehicles we advertise which is available on our website. We understand that this still does change the fact that you left feeling frustrated, and for that we do apologize. Hopefully you will provide us with the opportunity to earn back you
 More ...
May 23, 2017
Excellent follow up
3 people found this review helpful.
Mar 16, 2017
Great
4 people found this review helpful.
Feb 11, 2017
This dealership has long had a good reputation overall, but I'd never dealt with them before my email inquiring about their listing on CarGurus. I've done lots of email inquiries to find a car and never have I experienced an online sales rep like Andrew. He was exceptional in impressive turnaround-time on emails and his professional, complete responses via online communication. Before deciding whether or not to even come for a test drive, I asked for lots of specific info and documentation, including a drive-away offer, and he was so fast and responsive via email that I had all the info I needed within a couple of hours that I was able to test drive and purchase the vehicle that same day. In addition, the whole team who assisted, including the manager, were response and accommodating to my detailed questions/scrutinity of the vehicle without being the least bit frustrated, pushy or intimidating. I was torn between a similar vehicle at another dealer whose sales rep had also provided good service to me, but Andrew and this dealership took it up a notch and won me over.
5 people found this review helpful.
Feb 11, 2017
They take days to get info back to you not to mention there offers are lower then most all dealerships I have contacted.
7 people found this review helpful.
Feb 7, 2017
Great follow up.
3 people found this review helpful.
Jan 13, 2017
Professional, courteous, friendly, and personal sales rep and finance department.
4 people found this review helpful.
Dec 23, 2016
Great Experience and I Have A Wonderful Car.
4 people found this review helpful.
Nov 21, 2016
Very helpful and easy buying process
2 people found this review helpful.
Nov 14, 2016
Good experience. Anthony Pierce was great.
2 people found this review helpful.
Oct 23, 2016
i purchased this vehicle but the process took longer than i expected based on a cash & trade purchase. Also could have spent time explaining the hi- tec features & smart key usage.
5 people found this review helpful.
Oct 19, 2016
I was contacted and showed interest, I am going there soon.
2 people found this review helpful.
Sep 21, 2016
they actually contacted me within the hour of submitting for more info. after they did contact me Walter was/is great he actually made a video of the whole truck for me.
3 people found this review helpful.
Sep 12, 2016
Sales rep took several days to respond and finally emailed, asking for my phone #, but did not offer price or mileage requested. I then sent an email asking that he please contact me by email only, due to busy job. He then called me back,only to ask when I could come in and test drive the car. I mentioned that he had never answered my inquiry as to the price and mileage on the car. He did not have that info I requested,so I had to wait while he looked it up.only to ultimately learn the car I'd been interested in , had been sold.. Disappointing experience.
8 people found this review helpful.
Response from current dealership:
kb-

Thank you for your frank feedback. We are disappointed to hear that this occurred.  Please grant us the opportunity to do everything in our power to make it right.  If possible, could you please email me at eric@hennessyford.com with your preferred means of contact so that we can examine this matter in greater detail? I look forward to hearing from you soon.

Sincerely,

Eric Shepherd, General Manager, Hennessy Ford Lincoln Atlanta
Sep 3, 2016
Dealer had really nice sales people but I purchased my truck from another dealer close to home
1 people found this review helpful.
Aug 24, 2016
Contacted me and said he would send pictures of the vehicle I inquired about on CarGurus. Instead, sent me a list of other vehicles that I didn't inquire about and never sent me info on the one I wanted. Bait and switch.
4 people found this review helpful.
Response from current dealership:
Decha-
We are disappointed to hear that your experience dealing with our Online Sales Department left you feeling dissatisfied.  If there is anything else that you would care to discuss at length, or if there is anything else that we can assist you with, please do not hesitate to send me an email at eric@hennessyford.com containing your preferred means of contact, to which I will promptly respond.  Thank you for your time & feedback, it is greatly appreciated.
Regards,
Eric Shepherd, General Manager, Hennessy Ford Lincoln Atlanta
Aug 24, 2016
Great experience with Sales. Price was also good.
3 people found this review helpful.
Aug 19, 2016
Very professional.
2 people found this review helpful.
Aug 12, 2016
Poor customer service, sale rep. Anthony misresprent the sale price of car. Try to sell car for 18k instead of CarGurus listed price of 13,500 unacceptable. Will never patronize this establishment again
5 people found this review helpful.
Response from current dealership:
Charolette-
Thank you for your frank feedback.  We are disappointed to hear that this occurred.  Please grant us the opportunity to do everything in our power to make it right.  If possible, could you please email me at eric@hennessyford.com with your preferred means of contact, so that we can examine this matter in greater detail together?  I look forward to hearing from you soon.
Sincerely,
Eric Shepherd, General Manager, Hennessy Ford Lincoln Atlanta
Read 39 old reviews
Jun 7, 2016
Responded within minutes of my sending them the 'I'm interested email' from carguru! And when I went to the dealership 2 days later they had all the paperwork ready to go before I got there!
3 people found this review helpful.
Jun 1, 2016
Excellent service!
2 people found this review helpful.
May 23, 2016
rlb19691
Great customer service
2 people found this review helpful.
May 14, 2016
I was informed on the phone that the van could be finance, once my credit was ran they tried to sell me a more expensive van.
5 people found this review helpful.
May 13, 2016
Contacted me several times
1 people found this review helpful.
Apr 24, 2016
They were good at following up on my email
0 people found this review helpful.
Apr 21, 2016
The truck was not for sale currently. It is still in demo status for one of the mgrs. Sales person was very helpful and the Mgr also contacted me via email. Weird that they had it listed but then couldn't sell it.
3 people found this review helpful.
Apr 7, 2016
jiml11
10
Went out of their way to be sure I had what I needed.
0 people found this review helpful.
Mar 20, 2016
Walter was so helpful. The car we inquired about was gone a few hours before we got in touch but he called me days later with something else to loo at. Thank you Walter!
0 people found this review helpful.
Mar 12, 2016
Good dealership
0 people found this review helpful.
Mar 12, 2016
Quick response. Very attentive. Looking out for a car in my price range.
0 people found this review helpful.
Feb 20, 2016
Great Experience with this dealer.
0 people found this review helpful.
Dec 20, 2015
Heard back within minutes by phone and email. Decided to go another direction so never set foot on the lot but all early communication was positive.
0 people found this review helpful.
Dec 13, 2015
It was a quick and efficient experience
Dec 3, 2015
Great Service !!!
Dec 1, 2015
You should work toward quicker response time. If someone already locking in a deal on a vehicle that someone else is inquiring about, don't hesitate to be honest and let people know. Luckily I was looking at 3 different dealerships, but with your hesitation I could had missed out on a great deal, but I didn't.
2 people found this review helpful.
Nov 19, 2015
The advertised vehicle was not available and still shows on their website. The salesman offered another vehicle that met my criteria. We discussed pricing and terms and he agreed that it was acceptable. When arriving to the dealership the salesman backed out of everything we discussed and our negotiating price was now 3k over. I countered for a less than 1k reduction cash offer and it was refused. Hennessy does not value customers, have no integrity, and completely misrepresent their inventory.
3 people found this review helpful.
Nov 16, 2015
Great experience, no complaints.
0 people found this review helpful.
Nov 8, 2015
Good !!
Nov 8, 2015
great
Oct 22, 2015
5 star got approved good follow up
Sep 9, 2015
Terrence was great and we would definitely buy from him again! I am loving my Chevy Cruze!
Aug 18, 2015
Dealer responded super quickly. However the price was a bit highter than all of the other versions I found. Even with features....
Jun 28, 2015
Great .... Easy transaction
Mar 23, 2015
Good experience. Staff were good to work with.
Feb 20, 2015
Awesome
Dec 15, 2014
Trade value was 5 k less then I got from another dealer
1 people found this review helpful.
Dec 15, 2014
Great to work with and I bought from them. Roy was our salesman and he made the process very easy and came through with everything they promised. Would definitely buy from them again
Jul 19, 2013
May 4, 2013
They were awesome.
Apr 13, 2013
They had the car I wanted but price and miles was to high.I was going to give it one star because of the pressure from the salesman to come out and test drive and negotiate. I'm giving it three star's because another salesman I spoke to informed me of a problem they were having with the vehicle and didn't kno what was causing the problem nor could they fix it. A appreciate his honesty in informing me of the problem and that the car would have to be sold wholesale.
Apr 7, 2013
Prompt reply!
Feb 23, 2013
No pressure and very helpful.
Aug 14, 2012
Yes and no about them. There response was great as far as that is concerned. I was very disappointed with the first salesman that I spoke with, before I got any reposes from them, as to who would be contacting me or who I should speak with. He lied several times. First told me the auto had just been on his lot for a week, came in while he was on vacation. Actually, you all showed where it had been on their lot for 87 days!! Second, lie or confusion, I asked if it had any warranty left of it, and he told me no, that all warranties ran out as soon as the new year started, no matter when it was actually purchased an put on the road, etc. We all know that its not like that, if it was purchased in October or November of 2008, there would be 3-4 months left. I just did not feel comfortable talking or working with him. He was not very informed. They did follow up on various emails but it was to late by then, I had already purchased from another agency. Sorry.
Aug 7, 2012
Very helpful.
Aug 5, 2012
I got a great price on the Mustang on the internet but on the paperwork they tried to jack the price up with fees, itching, docs. The usual car dealer junk. No go. Car dealers earn their reputation. If your word is no good, then you are no good.
Jul 28, 2012
No high pressure, patient, gave us a good deal. Very pleased.
Jan 30, 2012
I called the dealership and got thrown around on the phone, finally I had to request the receptionist get someone on the phone before just transferring me, and it was not the person I asked for. Then the vehicle I was interested in had been sold over a week. They still tried to get me to come in, but I was dissappointed that the vehicle I wanted had been sold. It would have been nice if they took the vehicle off the site when it got sold.
1 people found this review helpful.
Jun 29, 2011
Quick response to questions. Pleasant experience. No pressure.

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