Krause Family Ford of Woodstock

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Internet Approved, Blue Oval Certified, Quality Checked

195 Woodstock Parkway
Woodstock, GA 30188

Sales: (770) 592-0090

Service: (770) 592-0090

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 16, 2017
They were great and continue to help us out with a few issues we found on our mini van. I highly recommend them
1 of 1 people found this review helpful.
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Jun 26, 2017
The dealership decided that the car was not up to their standards. So, they did not offer it for sale. They got back to me promptly with this information. I look forward to dealing with them in the future.
2 of 2 people found this review helpful.
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May 14, 2017
The vehicle I was interested in was describe as a 2017 platinum fx4 supercrew cab. When I contacted the dealer I found out it was a 2wd xlt. Very disappointed
0 of 1 people found this review helpful.
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May 11, 2017
Great service! Go talk to Mike Buck about buying a Ford vehicle.
0 of 1 people found this review helpful.
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Apr 19, 2017
Jagblessing
Made appt. Fir 11 am to test drive car. I had to travel from Atlanta airport area to woodstock. I contacted sales rep before leaving to ensure car still available due to horrendous traffic. Whenbi arrived after 1.5 hour trip, they had so car to someone else.
1 of 1 people found this review helpful.
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Sep 12, 2016
Was initially contacted within 24 hrs and was told that the sale manager would be contacting me the next day. I never heard back.
2 of 2 people found this review helpful.
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Aug 21, 2016
Good experience ...
0 of 1 people found this review helpful.
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Aug 12, 2016
They contacted me a couple of times to ask if I was still interested.
0 of 1 people found this review helpful.
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May 31, 2016
If you looking for great customer service and buying experience this is the place to go, after searching for a while on a car for my wife online and locally in the chattanooga tn area we found here at cherokee ford the perfect car that suit our needs at a great price. Mason was our salesperson very professional and great attitud, he went the extra mile to provide us with all the information we needed on the vehicule.
1 of 1 people found this review helpful.
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May 11, 2016
I bought the vehicle I was looking at.
0 of 1 people found this review helpful.
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May 7, 2016
Dealer failed to notify us on the phone that the truck had been wrecked. We traveled over 100 miles to see the truck and was disappointed when noting the condition of the truck. The salesman even tried to overprice our offer. So we didn't get the truck.
2 of 2 people found this review helpful.
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Apr 30, 2016
Don is a great guy n I like how he explains things n helps u n answers any questions u have n he's straight up ..n I like Cherokee Ford ...very very nice laid back place n the people r nice n friendly n very helpful....
1 of 1 people found this review helpful.
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Mar 17, 2016
Pleasant, had decided to buy else where.
1 of 1 people found this review helpful.
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Feb 29, 2016
Prompt response
1 of 1 people found this review helpful.
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Feb 25, 2016
Vehicle was $1000+ over book value, missed my target payment by +$100 then another add of $900+ of Dealer add on's combined with the sales tango of "sign here and I'll take it to my manager" back and forth. Nice inventory and the Salesperson was outstanding. Don't go in unprepared, do your research on the vehicle you desire.
2 of 2 people found this review helpful.
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Response from Krause Family Ford of Woodstock:

Barry thank you for your review. We appreciate your honesty and are always trying to get better. We want our process to be as hassle-free as possible to ensure our customers needs are taken care of.
Nov 19, 2015
Could never get a actual picture of the truck I was inquiring about. Was sent a computer generated picture. Then was told the vehicle was sold.
1 of 1 people found this review helpful.
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Response from Krause Family Ford of Woodstock:

Alan,
I am sorry about your experience. I tried giving you a call but the phone was disconnected. I sent you an email as well; I hope you receive it and respond. The pre-owned vehicle you inquired did not pass our mechanical and safety inspection, so we had to get rid of it. We would love another opportunity to earn your trust and business. I talked to your sales agent Don and we are improving from this experience. Thank you for your feedback.
Oct 22, 2015
wkhouserjr
B+ response, did not have vehicle as advertised.
1 of 1 people found this review helpful.
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Read 8 old reviews
May 10, 2015
Good
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Oct 10, 2014
Very good people. They even let me take the car home without signing the contract. If you decide to buy a car with them, just make sure the finance guy do not saturate your bill with unnecessary charges. They want to sell a car so they will push you a little. But overall good experience,
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Aug 5, 2014
I didn't buy a vehicle. But they gave all the information that I needed.
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Jul 16, 2014
Dealer has responded..
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Jul 7, 2014
Very helpful kept in touch
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Jul 1, 2014
I had a very easy car buying experience.
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Jan 29, 2012
waste of time , to contact
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Jan 23, 2012
Great, not pushy, keep me updated via e-mail. Looking forward to purchasing car from them.
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