International Motor Productions

3225 Keller Springs Rd
Carrollton, TX 75006

http://www.internationalmotor.com

Sales: (972) 833-0043

Today 9:00am - 7:00pm

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Sales Reviews (44)

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dennis

Jul 13, 2017

They were good and helpful to me

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Nicholas

Jun 10, 2017

They treated well by conversation

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GuruB3LX

May 18, 2017

The response to email was not answered after they finally responded. Asked to schedule test drive with no further reply.

1 of 1 people found this review helpful.

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James

May 8, 2017

Was told car was in shop didn't know when it would be ready and hung up

2 of 2 people found this review helpful.

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DDStewart86

Apr 13, 2017

Prompt response

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wb2024

Mar 29, 2017

Very helpful and courteous- Alex will take good care of you

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BRIAN

Mar 6, 2017

I only communicate through email and text, and they were able to help me out with anything I needed. Quite possibly the smoothest buying experience I've had. In and out in about 2 hours without having a pre-approval. Car was as described, I'm enjoying it very much.

3 of 5 people found this review helpful.

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frank

Feb 14, 2017

Still negotiating but optimistic

0 of 1 people found this review helpful.

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John

Dec 17, 2016

He was very professional!!!

1 of 3 people found this review helpful.

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Jennifer

Dec 6, 2016

Seriously the best SERO I've I've ever received. I went out with out my husband and this company treated me right !! They even went out of the way to make sure no one else purchased my car !!! Will be back !!!!!

1 of 3 people found this review helpful.

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GATOKAT

Nov 30, 2016

asked them a question and they answered promptly even though i did not buy from them.

2 of 4 people found this review helpful.

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Octavian

Nov 2, 2016

Responded quickly

1 of 2 people found this review helpful.

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Tibor

Nov 1, 2016

Good communication, good financing offer

2 of 3 people found this review helpful.

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gene2000

Oct 16, 2016

Purchased Jag but the Bill in sales was not that knowledgeable of Jags and therefore not able to answerer but a few questions I had. I ended up showing him many of the features while finding out the answers myself. He did not over extend himself as a sales person. Next Jag purchase will be at the Jag dealership. Owners was nice and Finance manager seemed knowledgeable and had exceptional customer service skills.

3 of 3 people found this review helpful.

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Response from International Motor Productions:

Thank you for your review. We do carry a VERY wide variety of makes and models and are very familiar with the features on most all of them. This was a much newer year model Jaguar than we typically carry and we were not as familiar with all the features on that particular vehicle as we should have been. We will continue to strive to improve our product knowledge on all the vehicles we carry as to give the best customer service possible. We appreciate your business and wish you happy driving.

Chris

Sep 26, 2016

Showed up and car wouldn't start. Drove an hour to see it. Disappointed, but Bridgette did show me several other vehicles.

2 of 4 people found this review helpful.

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Lewis

Sep 3, 2016

Good response

0 of 2 people found this review helpful.

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harvey

Jun 15, 2016

didn't know some of the parts was going to be missing. phone module was missing so I still cant use the phone. I am not happy.

4 of 4 people found this review helpful.

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Steven

Jun 13, 2016

John and Justin did everything they could to make me happy and accommodate me in every way. I had a few issues with my vehicle but John compensated me financially with in reason. My partner that I work with bought two vehicles from John and Alex and had nothing but great reviews. I recommend these folks to anyone!

1 of 1 people found this review helpful.

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Wayne

May 29, 2016

Found car on CG app, called for appt, bought a car in about an hour and a half. Very friendly, well priced, great inventory, and secured competitive financing. I'll be going back.

1 of 1 people found this review helpful.

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Scot

May 12, 2016

I had a good conversation with the owner and he shared that the 2011 Mercedes R350 BlueTEC, was being worked on at a repair shop due to a noise from the timing chain when starting. That kind of disclosure and dedication to the quality of his inventory is remarkable. I am just waiting to here if he is going to sell it or keep it for his wife due to the value to investment. I would have no issues dealing with IMP.

1 of 1 people found this review helpful.

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02wrxlcla

May 4, 2016

I asked for a carfax and they sent me a screen shot of an auto check. I emailed them back saying I asked for a carfax report and never heard back or recieved that carfax.

2 of 3 people found this review helpful.

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Kenny

Apr 24, 2016

Dealer responded quick but I havnt seen pics of the car yet

0 of 1 people found this review helpful.

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Eric

Apr 15, 2016

They have great cars but extremely bad customer service, the only person that spoke to me other than the salesman that misled me into trying to purchase car was another black man. The whole vibe was off and everything went downhill from there. Use extreme caution dealing with this dealership.

2 of 3 people found this review helpful.

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Response from International Motor Productions:

We appreciate that the customer recognized that we have great cars, due to the fact that is one of the most important places to start in this business, we strive to have great cars to choose from. We do have alot of enthusiastic customers that like to "help" the sales guys from time to time. Sometimes they may not come across as a professional sales person, for that we apologize. The day in question, we short 2 guys short for several hours, that does not happen often. For that we also apologize. We have been in business in Carrollton since 1996. Customer service is very importa

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flavio

Apr 1, 2016

this dealer was professional and kind

1 of 2 people found this review helpful.

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Miriam

Mar 26, 2016

Very nice people I definitely recommend this place! I love my new car!!

1 of 2 people found this review helpful.

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fayyash

Mar 24, 2016

We visited the dealership and were treated nicely, but we didn't come to an agreement.

1 of 2 people found this review helpful.

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flyingboxes

Mar 23, 2016

Did not talk to dealer, had found another car.

1 of 2 people found this review helpful.

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rhehn

Mar 23, 2016

Received phone call

0 of 1 people found this review helpful.

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vent

Mar 22, 2016

NEVER AND I MEAN NEVER followed through with follow ups. Alex contacted me twice but the moment I asked for the carfax...he went AWOL!!!!!

3 of 3 people found this review helpful.

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Response from International Motor Productions:

I don't think contacting a customer twice constitutes "NEVER AND I MEAN NEVER" We do our best to provide an Autocheck, our primary history report, due to the fact they report twice as many accidents as Carfax. Usually if there is something negative in the history of a given vehicle it will show up in the Autocheck not always on the Carfax report.

Robbie

Mar 22, 2016

We ended up buying this car. They were really great to work with

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Freebird3

Mar 5, 2016

Cordial salesman but not very good selection of autos .

1 of 1 people found this review helpful.

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Response from International Motor Productions:

We keep on average 150 cars in stock. We have a wide variety of makes and models, including European Imports, Mercedes, BMW, Jaguar, Audi, Mini, Volvo, Bentley and Maserati to name a few. We do carry Japanese makes as well, Infiniti, Nissan, Honda ,Acura and others on a regular basis. We do get cars in daily as well. As much as we try to have something for everybody in our selection, we just cant please all the people all the time. We do try however.

Priscilla

Feb 28, 2016

Great experience!

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Tommy

Feb 20, 2016

I bought this vehicle and it was great service!

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Carbuyer

Feb 10, 2016

Very polite, not pushy, but eager to help.

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sherri

Feb 4, 2016

Tried to rip me off on my trade in. Low ball offer so offensive I got up and left

2 of 2 people found this review helpful.

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Response from International Motor Productions:

I'm sorry they feel that way. I have been in the car business for 23 years, when a trade is appraised you have to consider the history of that trade. In this case the trade in had frame and unibody damage in the history, as well as other issues that deemed it necessary to value that vehicle less than the value the customer expected. We very seldom miss a car deal due to the trade appraisal. There are far to many valuation tools, history reports, competitors and information available to customers on the internet for us to miss a car deal due to the trade evaluation.

Amanda

Dec 22, 2015

Quick response!

0 of 1 people found this review helpful.

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Rod

Dec 19, 2015

Responded in a timely manner and quoted the price on the web site.

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Michael

Dec 15, 2015

I purchased the car, but found them to be indifferent about the sale. Kept referencing the analytics of the vehicle being one of the top cars in the countr based upon color, options, etc, however, based upon the vehicle and the working condition of the aforementioned it was not. Deal was easy and painless, but would probably not use them again.

1 of 1 people found this review helpful.

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Response from International Motor Productions:

We do go to great lengths to keep our customers happy after the sale, due to the fact we are very interested in repeat and referral business. If a customer will communicate with us in the event of an issue arising after the sale we are very willing to assist in correcting that issue if possible.

Scott

Dec 1, 2015

Great

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Rodney

Oct 22, 2015

They got me in contact with the owner. She was extremely helpful and answered all questions along with telling me all of the previous maintenance and were it was preformed. Pulled a car fax as well. I give this seller a 5 star rating and would do business with them.

1 of 1 people found this review helpful.

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jack

Oct 9, 2015

This team of professionals where extremely helpful thru out the entire process, I would send a good friend or family member to them. thanks to Tom and his team

1 of 1 people found this review helpful.

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vern

Oct 9, 2015

Very easy to do business with

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Linda

Oct 5, 2015

This dealer has low prices and they are honest. The only deal I did not like was this car had too many things that needed to be fixed before it can be sold. I did buy a car from them, just not the Mercedes convertible.

1 of 2 people found this review helpful.

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Troy

Sep 19, 2015

Great

0 of 1 people found this review helpful.

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Read 30 old reviews

Derrick

Jul 8, 2015

Tom,thanks for all you do ,great customer service, the process went very quickly, I am enjoying my Jaguar, International Motor Productions, you have a future customer in me,thank you for the wonderful experience.

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bruce

Jun 13, 2015

very nice people

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Cleo

Apr 7, 2015

fabulous services

0 of 1 people found this review helpful.

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Ken

Feb 23, 2015

The cars are packed in like sardines so it's hard to view. The people seemed nice and willing. The car I looked at was a MB CL500. It has had very poor body work done to it, has a broken fog light, loose trim and is indicating a problem with the Active Body Control suspension. Any repair to that system will easily cost into the thousands of dollars and theyre still pricing the car above comparable year models in much better condition. I wish them as that car will have birthdays on their lot.

1 of 1 people found this review helpful.

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Louis

Feb 17, 2015

very positive visit Mr Bill Brodie provided us with the information i required.i will return in the near future.

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RONALD

Dec 8, 2014

Quick response

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Ron

Oct 29, 2014

Salesmen are a little aggresive and the car that i was there to see was no there when i arrived, which they didn't bother to tell me until i got there!

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Response from International Motor Productions:

We do sell alot of cars and we do turn our inventory very quickly. There are many cases where there are more than one person looking to buy the same car any given time. We do our best to find another option for the person that missed buying that vehicle, if possible.

Gilberto

Oct 13, 2014

Except for Bridgette the rest of the team there are totally useless. They do not return calls, emails and are unwilling to negotiate.

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Response from International Motor Productions:

It is unusual that we wouldn't respond to an email, as we have 4 employees that monitor emails all day long. As for the phone call we do our best to return all calls promptly. The only exception is when everybody is with a customer here in the store.

Eddie

Oct 3, 2014

quick respond, however cannot read

0 of 1 people found this review helpful.

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Sandra

Aug 14, 2014

The sales person was very helpful and courteous. He also followed up the next day.

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Jimmie

Jul 8, 2014

Was good until the sale was done car had grease all over the paint and bugs all over the front and also was on 1/8th take of gas when asked about it the salesman pretty much said it was detailed a couple weeks ago and walked off .

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william

Jun 2, 2014

if not too busy, the owners/staff are easy to speak with, friendly, and not pushy in the slightest...,and a nice selection of interesting cars.

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Yolunda

May 16, 2014

The staff was friendly and courteous-would make them my very first option when looking for cars.

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jamie

Mar 26, 2014

good

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Tracy

Dec 23, 2013

We didn't end up getting the car we went there looking for. But Bill was great. No pressure just friendly and honest. ;) will shop here again ;)

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Rollie

Sep 17, 2013

Got right back to me...

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Margaret

Sep 2, 2013

Very friendly and fast service, but the prices are so good you need to act fast cause the cars don't last long!

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Paige

Aug 18, 2013

Staff needed to be more prompt in greeting us.

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Rick

Jul 8, 2013

Thank you for your help

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Jon

Jul 4, 2013

Wholesaler which means don't expect any kind of customer service. Went over and looked around but didn't come close to buying anything. Prices are firm and not that good, I don't know how they ever sell "a" car much less stay in business.

1 of 1 people found this review helpful.

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Response from International Motor Productions:

We are in the retail used car business, our prices are close to "wholesale" if not at "wholesale". (The term wholesale being used to define the price a car dealer would pay for a given vehicle). That is only proven by the fact that there are several other car dealers that purchase cars from us at the advertised price. We do have fewer sales people than a typical dealership has. That is one of the reasons we can price our cars lower than most, if not all of our competition.

Brad

Apr 20, 2013

This is a wholesaler. Don't expect retail levels of service or -on the plus side, pressure. They have an it-is-what-it-is additude but they were courteous and professional.

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Jim

Jan 31, 2013

They give you the feeling that they are doing you a favor to buy a car from them when you call. Don't expect a response on an internet inquirey... they were 0 for 3 attempts. Great looking cars (the reason for the 2 stars) but they are arrogant and unresponsive. Bought from a competitor. Their stable of cars is THE ONLY THING ATTRACTIVE about these guys!

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Nancy

Nov 30, 2012

Horrible. These people were rude, and after we called to make sure they still had a car advertised, and were told, "just be here before six," we arrived at 5:30, they didn't know where the car was, couldn't find it, and said they wouldn't have let us test-drive anyway that late in the day. They never did find the car in question.

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Cesdon50

Oct 25, 2012

Good servise

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Leland

Oct 23, 2012

Very nice people. Laid back. Weren't pushy at all. They gave us a more than fair price on our trade in. We already had financing in place so it was a very smooth process. We were done in less than 3 hours. Overall it was a pleasant experience and when we are in the market for another vehicle we will call them.

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james

Oct 5, 2012

Good communication

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Sherrie

Aug 30, 2012

Very professional over the phone

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shawn

Mar 5, 2012

no one ever contacted me

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Vicki

Feb 10, 2012

We did buy a car from International Motor. Our salesman, Haudi, was extremely helpful, very professional and bent over backwards to help us find the perfect car for us. Their prices were extremely competitive. I have already recommended them to a co-worker.

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Nov 14, 2011

Never contacted

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