International Motor Productions

I am very sorry to hear that this family felt like we did not serve them well.  I believe that we did everything we could by taking the customer to the repair facility to see the vehicle.  We did not want to "over sell" the vehicle, in case it could not be repaired to our satisfaction.  Some cars just have to be sent to wholesale if we find they are going to be a problem vehicle.  We do give the customer the option of putting a deposit on a vehicle so it can't be sold to any one else.  The deposit is always subject to the vehicle being repaired properly, if repairs are needed.  We va

I am very sorry to hear that this family felt like we did not serve them well.  I believe that we did everything we could by taking the customer to the repair facility to see the vehicle.  We did not want to "over sell" the vehicle, in case it could not be repaired to our satisfaction.  Some cars just have to be sent to wholesale if we find they are going to be a problem vehicle.  We do give the customer the option of putting a deposit on a vehicle so it can't be sold to any one else.  The deposit is always subject to the vehicle being repaired properly, if repairs are needed.  We value all of our customers and do our best to offer the highest quality vehicle at the lowest possible price while providing the best buying experience for our customers in the most efficient manner possible.  We would like to sell every potential customer we come in contact with a vehicle from International Motor Productions, that is not reality.  We do, however tell our customers that we want them to be happy with their purchase, even if they buy elsewhere.  We try to make a very positive impression so they will,at least consider us next time they are in need of a vehicle. Less ...

Thank you for your review.  We do carry a VERY wide variety of makes and models and are very familiar with the features on most all of them.  This was a much newer year model Jaguar than we typically carry and we were not as familiar with all the features on that particular vehicle as we should have been.  We will continue to strive to improve our product knowledge on all the vehicles we carry as to give the best customer service possible.  We appreciate your business and wish you happy driving.