Zigler Motors

4257 Kellway Circle
Addison, TX 75001

http://www.ziglermotors.com

Sales: (214) 857-6044

Today 9:00am - 5:45pm

(Closed Now)

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Sales Reviews (19)

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GuruHR7H

Sep 4, 2017

I ended up buying a vehicle and am extremely happy with the professionalism of this dealership. They have extremely clean vehicles and seem to be very honest. I would recommend them. I emailed them through CarGurus and they never replied. They were, however, very responsive via phone. I'm ok with that as I rarely pay attention to emails these days also; we are inundated with junk. The only way to do business is by phone or face to face.

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GuruDZQ5Q

Aug 23, 2017

It was confusing because I was approved and that I was unapproved in the matter of like 4 days. When they did approve me they said I was approved to put $4,000 down then I get a call from the finance department saying they needed $8,000 down and then I got an apology call from the car salesman saying that the finance department didn't know what they were talking about. Super confusing anyways I got approved by another place the next day and all is well

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Response from Zigler Motors:

I am unaware of the situation but if that did happen, I will be sure to address the matter. I've looked up your profile on cargurus and do not have any credit apps sent in from your name. I do apologize if that did happen but I am not able to connect the dots. This is Zigler Motors in Addison Texas, just to clarify.

Thank you

sydnor01

Jul 18, 2017

The dealer who failed to assist me in a complementary fashion presumed I was "wasting" his time. I have an email chain for archive. Very disappointed. This was a recent email message from Sales Agent, "Issac"... Jerome, With all due respect, it'd be easier and much faster for me to address your questions over the phone. If you are truly a serious buyer you can take the time to talk to me. We take pride in being the only independent luxury car dealership on the internet with 5 Star, 100% feedback, and over 500+ reviews. I'm not here to waste your time, and I'd appreciate it if you could just give me 5 minutes of your time so I can get a better understanding of what you're expecting as far as getting the best deal. If we're not in the same ballpark then I don't want to waste my time doing all of this leg work while you simply shop around. Sincerely, Isaac Zigler Motors inc. 972-930-0130 (office) 214-535-7685 (cell)

1 of 1 people found this review helpful.

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Response from Zigler Motors:

Jerome,

I want to reach out to you and let you know that the response made by one of our sales associates was not an attempt to discourage,attack, or give you a bad impression.
It seems to be a very direct and honest message that would be appreciated by myself if I was interested in purchasing a vehicle and was asking the dealer what the "best deal" was before viewing the vehicle in person.

We apologize for unintentionally upsetting you.

I hope you find the vehicle you are looking you soon.

Thanks,

Robert

Jul 18, 2017

Bought another car from them and are happy with it. The service was very good and only complaint is that they did not go over the vehicle and point out things where repairs or service was needed. I can live with this and would not have put me off buying the car but surprise would have been less.

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Troy

Jun 22, 2017

They were very professional and knowledgeable. I would recommend them to friends and family.

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Melvin

Jun 20, 2017

Those guys are very professional, and I recommend checking them out. I really would like the whole staff whom I dealt with to know I really appreciate their help., and doing business was a real pleasure. Melvin

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Don

Jun 9, 2017

It took The dealer 3 days to respond to my request. By the time they replied, I had already purchased from another dealer.

2 of 2 people found this review helpful.

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Michael

Jun 3, 2017

Excellent and informative session with Stephen. No sales pressure.

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Paul

Apr 25, 2017

Very good experience. Helped coordinate purchase and negotiated fairly.

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Vivian

Mar 31, 2017

They worked very hard to sell me a car, ended up not getting it, on my part, not there's,

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richard

Feb 6, 2017

Great experience. Very helpful and honest to deal with. Would definitely recommend contacting them if you are in the market for a high-end car.

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pravin

Nov 10, 2016

Good costemer service

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Shei

Jun 23, 2016

The entire staff was attentive and accommodating to my situation. I purchased a vehicle from them, and would gladly come back to them again. Thanks for the service, and a great deal!

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Richard

Jun 11, 2016

Fast responce. I will be meeting them to see the truck I was asking about.

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Don

May 11, 2016

Very friendly and easy to deal with.

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Andres

Mar 26, 2016

Fast responded good service they call me back not deal price a little to high , I spoke to Reza very nice person waiting maybe they lower price

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CAG0001

Feb 14, 2016

The very best of dealers that I have worked with and I looked for a used car for 3 months! Straight forward businessmen that will work with you to get you the car you want at a price you can afford. Excellent prep on the car prior to delivery and great followup after delivery... I will buy from them again! A+++!!!

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NavyDojo

Feb 6, 2016

Excellent experience with Reza at Zigler Motors. I would definitely recommend stopping by and seeing what he has to offer. The truck I purchased was in great condition and a reasonable price!

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Donnya

Jan 5, 2016

Called to inquire about a car for sale but was told they were closed. Received a call back and ended up negotiatating a deal and a time to pick up the car because it was at a different location. However, Received a call back that the car was given to a wholesaler who didn't want to give it back so it was no longer available. Very disappointed with this dealership because I missed out on another deal while waiting to meet them and had to start my search all over. All is well in the end because I ended up buying the same exact car with less miles and a cheaper price from another dealer who kept their word.

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Response from Zigler Motors:

Unfortunately, our inventory is automatically pushed over to Car Gurus. We just moved to a new location and were just getting everything set up at the new place. It was an honest mistake on our part. We try very hard to please our customers in this fast paced business. Our apologies go out to you Donnya. If there is ever anything we can do, I encourage you to reach out to us and we will be happy to make things right.

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