Hopkins Ford of Elgin, Inc.

Internet Approved, Blue Oval Certified, Quality Checked

1045 E Chicago St
Elgin, IL 60120

Sales: (847) 829-0399

Service: (847) 741-7500

Today 7:00am - 9:00pm
(Closed Now)
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2012 Lincoln MKZ Base Used Cars in Elgin, IL 60120

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CarGurus IMV of $12,286

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Mileage: 75,644

Location: Elgin, IL 60120

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2012 Lincoln MKZ Base for sale - $10,895, 75,644 miles with Leather Seats, Alloy Wheels
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2014 Ford F-150 STX SuperCrew 4WD Used Cars in Elgin, IL 60120

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2016 Ford F-150 XLT SuperCrew 4WD Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2014 Ford Edge Limited Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2012 Ford Fiesta SE Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2017 Dodge Journey SE Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2017 Dodge Grand Caravan GT Used Cars in Elgin, IL 60120

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CarGurus IMV of $24,232

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Location: Elgin, IL 60120

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2014 Ford Fusion SE Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2017 Lincoln MKZ Reserve AWD Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2015 Ford Fusion Titanium Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2017 Ram 1500 SLT Quad Cab 4WD Used Cars in Elgin, IL 60120

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2014 Kia Optima SXL Turbo Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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2015 Mazda MAZDA3 i Sport Used Cars in Elgin, IL 60120

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Location: Elgin, IL 60120

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All reviewers have been verified to have contacted this dealer – Learn More
Mar 24, 2017
nice people, quick respond.
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Dear Rafael,

Thank you for the kind words.  We're always striving to be perfect in our customers eyes.  Please feel free to reach out and let me know how we could have earn 5 stars.

Regards,

Jeff Hopkins
847-741-7500
Jan 23, 2017
Excellent and timely response.
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Dear Michael,

Thank you for giving us a great review.  Let us know if you need anything in the future.

Regards,

Jeff Hopkins
847-741-7500
Sep 10, 2016
Susipie
The sales staff was great but the car in question didn't have Navigation so I moved on.
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Dear Susipie,
Thank you for the kind review.  We wish we could have accomodated your request for navigation.  However, there are less expensive or even free options available.  Our cars equipped with sync actually can pair with your phone and use the turn by turn instruction through the car speakers.  This works with all apps, whether it be google, apple maps, and even Waze.  There's also no additional charge for it.  We would love the opportunity to show you this great software.  Thank you in advance.

Regards,

Jeff Hopkins
Jun 30, 2016
Contacted to find out if there were any discounts for purchasing a new vehicle that was going on two model years old. Was given a price that was essentially equivalent to a similarly optioned current model vehicle. Did not work with them since there was no point if they weren't willing to deal.
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Dear Bob,

I'm sorry to hear that you didn't feel the deal on the 2015 new vehicle was good enough to earn your business.  There are often times that the incentives from the factory aren't strong enough to show a compelling reason to buy a new vehicle that happens to be a few model years back.  We do try to price every vehicle competitively online. Sometimes the benefits from the manufacturer are things such as 0.0% for extended periods or oil changes for 2 years, which may not have been of value to you.  I don't know exactly what your situation was, but I would love to talk to you more abou
 More ...
Jun 29, 2016
Good communication
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Dear Jorge,

Glad to hear that you had a great experience.  Please feel free to reach out to us here at Hopkins Ford if you have any questions in the future.

Regards,

Jeff Hopkins
GSM
Hopkins Ford
Apr 30, 2016
Very fair and knowledgeable dealer
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Dear Paul,

Thank you for the very kind review.  We strive for complete satisfaction here at Hopkins Ford.  I would love to talk to you in person about your review and see what we could have done different to get that 5th Star.

Regards,

Jeff Hopkins
Mar 10, 2016
Really bad experience here. Auto fax showed lien, Cyberdrive reported lien, lien holder acknowledge lien. Dealer denied lien existed despite being informed and directed to check with State and lien holder and would not accordingly negotiate on price. Insisted they had a "clean title". Of course, most savvy buyers know that is pitfall to avoid. Watch out if you deal with these folks.
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

David,

After we talked to you and trying to explain everything, I feel it's fair to share the information with the public.  There was a lien on the vehicle...with the previous owner.  We hold all titles and we do not retitle the vehicles until there is a new owner.  This is a common practice by all dealers.  In the Industry a "Clean Title" is one that is not salvage, has not been involved in any accidents, and it free and clear of all liens.  Due to privacy issues we do not show titles because it still has the prior owners information until it is retitled to the new owner.  You ar
 More ...
Mar 6, 2016
A Great experience. I found the vehicle on CarGurus by extending my search radius. It was initially beyond the distance I wanted to travel, but it looked exactly like what I wanted, so I sent a request on a Sunday asking if the vehicle was still available. I received a call from Mike Holcomb first thing Monday morning. Since I was unable to view the vehicle, he confirmed that it was in excellent condition. The negotiation process was easy; I offered a price, they counter-offered, and I accepted. I asked if picking me up at the airport was an option so I could drive the vehicle home, and they were more than willing to oblige. The vehicle was in excellent condition, the financing had been pre-approved, so all I had to do was test drive the vehicle, sign the paperwork, and head home. I was hesitant about buying something sight-unseen, and trusting someone else's opinion, but Mike and Glenn made the experience painless. I love the vehicle and would buy from them again. Thanks so much
Is this review helpful? Yes | No
Oct 26, 2015
Very friendly representatives
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Jalen,

Thank you for the review.  We really appreciate the feedback.  If you ever need anything we're here to assist.

Regards,

The Hopkins Ford Team
Oct 16, 2015
Made a cash offer they didn't accept but they never countered. Then they raised the price $1000 on a vehicle that they've had in inventory over 60 days.
Is this review helpful? Yes | No

Response from Hopkins Ford of Elgin, Inc.:

Dear Rich,
Thank you for the feedback.  As I had stated in the email I sent to you, that vehicle was part of our September sales event and had a drastically reduced price.  After the sale ended the price went back to where we were originally advertising it.  When you were in the store the priced you offered was well below market and unfortunately we could not accept it due to the already lowered price.  If you did not receive the email with the comparables I would be glad to go over all the information in person and see if we couldn't come to a middle point that would work for everyone.  Let
 More ...
Read 5 old reviews
Nov 2, 2014
Everyone was extremely nice and very professional. They even offered me lunch when they felt the deal was running too long.
Is this review helpful? Yes | No
Aug 19, 2013
Dealer had car ready, washed and out in front of show room when I arrived. Test drove car. Realized it was too long to fit in garage. A great car for a great price. Sorry I had to take a pass.
Is this review helpful? Yes | No
Jun 17, 2013
Salesman was a smart ass thought he knew all,caused me to buy elswhere.
Is this review helpful? Yes | No
May 30, 2013
good people
Is this review helpful? Yes | No
Aug 15, 2011
friendly and helpful
Is this review helpful? Yes | No

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