Ghent Chevrolet Cadillac

GM Certified Internet Dealer, GM Certified Used Vehicles

2715 35th Ave
Greeley, CO 80634

Sales: (970) 670-7712

Service: (970) 373-4164

Today 8:30am - 8:00pm
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2003 Chevrolet Silverado 1500 LS Ext Cab Long Bed 4WD Used Cars in Greeley, CO 80634

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2016 Chevrolet Equinox LT AWD Used Cars in Greeley, CO 80634

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 8, 2017
Very good
Is this review helpful? Yes | No
Sep 9, 2017
Showed up 5min early for my appointment and was completely ignored for 30 min, not once was asked if i could be helped, even went out on the lot and nothing, will not be shopping there
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Ghent Chevrolet Cadillac:

Mike, I am disappointed to read this review. We want every customer to receive attention and feel the importance in which we regard them. That obviously did not happen in your case. I would love to invite you back personally. Please call me and I will make sure you are taken care of. Tim Ervin, General Sales Manager 970-339-2438.
Jul 17, 2017
Very prompt, answered all questions. Unfortunately, the vehicle we were interested in was sold before we could see it but they were very up front about this so it saved us an unnecessary trip.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 14, 2017
They are very nice . Tried to help me. But they don't have the car I was looking for. Great dealer.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 5, 2017
Very professional staff. Nice selection of vehicles. We may be successful here.
Is this review helpful? Yes | No
Jun 26, 2017
Responded to dealer ad on Car gurus. Asked some questions about the vehicle that were not answered in the info on line. 3 days later got an email saying "come to our dealership we are having a sale". But did not answer any questions. I tried three more times over 2 weeks to get information about the advertised vehicle. Dealership never provided any details. Dealership was a crossed town so I didn't want to drive an hour just to find out it wasn't equipped the way we wanted. Horrible customer service. Why bother having an internet presence with phone numbers and email address if you are not really going to respond to inquiries.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
May 10, 2017
Set up a time to meet with the sales person- the sales person was not there at appointment time- this other guy said that he left for the day!! Then they could not find the car that I came it to look at (They lost it on the lot!) - after 30 minutes of searching, they found it only to discover that they had lost the keys for it!! Asked me to come back in a few days so that they could have keys made. HA!! NEVER have I seen such incompetence from a car dealer.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
May 3, 2017
I made an appointment to test drive the car on Monday May 1st, unfortunately the salesman I had arranged with called in sick that day so another salesman, Paul Ruiz, took over the visit and handled the purchase of the car and did a very good job and was excellent. The whole process only to a total of maybe 3 hours from the time arrived to leaving with the car. Very satisfied.
Is this review helpful? Yes | No
Apr 20, 2017
Pretty good overall experience. Good follow up, they just didn't have quite was I was looking for. Not their fault.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ghent Chevrolet Cadillac:

Thank you David for your feedback, please give me a call. I would be more than happy to find what you are looking for. Any make, model, year. I am always trying to fill the "holes on our shelves"  Thank you, look forward to your call Tim Ervin, GSM 970-339-2438
Mar 19, 2017
Drove 4 hours for -well a piece of junk. The 2014 Acadia had a huge gash in the hood- Not shown in photos and a gash in the front tire and a bent rim causing the vehicle to shimmy. No negotiating on the top dollar for their car - bottom dollar for trade - not to mention one of the highest doc fees around. I would not drive across the street to this place let alone 4 hours again. Very, very dissatisfied.
9 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Ghent Chevrolet Cadillac:

Thank you Scotty for your feedback, this is the only way we can get better. Please reach out to me so I can learn more and help. Sincerely, we strive for 100% guest satisfaction, please call me so I can fix this. Tim Ervin, GSM 970-339-2438 xx174
Mar 6, 2017
Excellent
0 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Ghent Chevrolet Cadillac:

Thank you Edwin for the 5 Stars! We are here for you if you ever need anything! Thank you, Tim Ervin, GSM 970-339-2438
May 11, 2016
good
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 25, 2016
GREAT customer service by Scott. He was very thorough, knowledgeable and had great follow up from start to finish. We would use him again and recommend Scott to all. Everyone at the dealership was also great. Our vehicle purchase was a smooth, easy process. & to it off it They have the best prices in the state!
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 9, 2016
Went looking at an Evo on a weds, car is missing side skirts, front bumper pieces and making mechanical whine sound so they take it back to the shop and reassure me it will get fixed by sat and I could come back and purchase but they would not let me buy that night. I check in with them several times throughout the week getting confirmation of when it will be finished and when I should head up. I text all sat morning and I'm told car is not done yet but to come up and we can get started on paperwork. I drive 90 mins from south Aurora to Greeley and when I get there they sit me in a lobby for 30 mins before they tell me they sold the car 20 mins before I showed up. (But the car supposedly wasn't done when I texted just an hour before) TERRIBLE customer service and follow up and he then proceeds to tell me "the guy came and bought with cash for his son and that it was probably for the better because they were never fixed it and it's his problem now..." I was floored when I heard that because not only would they dupe me on the sale but they were never gonna fix and dupe me on the car troubles! I feel bad for that purchaser and I will NEVER do business with them. That's just bad character and ethics on top of terrible service.
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Ghent Chevrolet Cadillac:


Thank you Shaun for your feedback, this is the only way we can get better. Please reach out to me so I can learn more and help. Tim Ervin, GSM 970-339-2438
Mar 4, 2016
Dealer made contact quickly, but was too far away and not able to work with my day off schedule.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 10, 2016
Purchased truck. Dannie was great!
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Read 6 old reviews
Nov 18, 2015
Easy to work with. Dannie was wonderful, no pressure and followed through.
Is this review helpful? Yes | No
Apr 1, 2015
They contacted me very quickly.
Is this review helpful? Yes | No
Jun 20, 2014
Unwilling to adjust price to reflect current market list on Cargurus. Stated they were a internet car dealership that priced aggressively, but the price and interaction did not reflect this approach.
Is this review helpful? Yes | No
May 24, 2014
Ok
Is this review helpful? Yes | No
Feb 6, 2014
Great deal I got dealer was has contacted me but cargurus found me the greatest deal around,
Is this review helpful? Yes | No
May 9, 2012
Awesome staff
Is this review helpful? Yes | No

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