Gainesville Chevrolet Cadillac Mazda

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2600 N Main St
Gainesville, FL 32609

Sales: (352) 376-7581

Today 9:00am - 8:00pm
(Closed Now)
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May 24, 2017
Bad communication. Needs improving. They pretty much sold a car that was financially agreed upon without confirmation! Poor customer svc.
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May 23, 2017
Jssands1
Been talking with this dealer for 5 days till I could get off work on Saturday. Called and made sure they had truck, was told they would park it up front for me. Drove 1 1/2 hours to find out they sold it.
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May 9, 2017
GuruR3QN
Oh my Word! When I tell you the best car purchasing experience ever! I emailed Gainesville Cadillac late Friday afternoon. Within an hour I hand an email response from Joe Dieter thanking me for my inquiry and letting me know that someone contact me to further discuss the vehicle I was interested in purchasing. By 9:00 am, Joe sent a follow up email to find out when I wanted to come in and take a look at the vehicle. I explained that I was preapproved for a certain amount and that I lived in Jacksonville, Fl. I further explained I did not want to make a blank trip. He assured me that I could get the vehicle I wanted within my approval amount. I decided that I would make the drive to see if the car was really in the condition that was posted on CarGurus, I also pulled the car fax and VinPro information. I told Joe I would see him about 3:30 pm. I also received a text from Raymon. At first I thought here we go, I'm going to be bombarded by 2 people. When I explained to Raymon that I had been in communication with Joe, he didn't try to press me any further. Talk about respect for your colleagues. While traveling Raymon called to check on me, which I thought was a nice gesture. When I arrived at the dealer I was greeted by Raymon and Joe who both were friendly and welcoming. Joe took me on a test drive after returning he said "let's make this worth your drive". He immediately began working on the deal and within in an hour we were settled on the price and was waiting to see the finance manager. There wasn't a lot of backforth to see the invisible man in the back who tries to keep changing the deal for hours. When I met with Mark Truelove the experience was just as pleasant. He didn't try to sell me a bunch of add ons to raise the price, if I didn't want something he did pressure me. We laughed and talk and signed all the documents. I was out the door in my new car in less than 2 hours. If anyone has ever purchased a car you know that is not the norm! Gainesville Cadillac has earned my business for life! From the 1st contact with Joe and Raymon to Mark the service and overall experience was AMAZING! Thank you gentlemen for your excellent customer service.
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Mar 8, 2017
Ramon is great!!! Although I did not get the car because of the price I was looking for-- the service, follow up, conversations, etc. were great!!
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Jan 15, 2017
Excellent service. A little pushy about trying to get me to sign, but what dealer isn't. Good people. Joe and Slate and warm and friendly, and do a good job finding you the best fit.
1 of 1 people found this review helpful.
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Dec 3, 2016
Extremely prompt and very professional!
1 of 1 people found this review helpful.
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Feb 5, 2016
Extremely high prices
2 of 2 people found this review helpful.
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Dec 1, 2015
refused to sell me the car even though i offered to pay more than the auction
2 of 2 people found this review helpful.
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Aug 3, 2015
I got the info I wanted.
1 of 1 people found this review helpful.
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Read 4 old reviews
Nov 1, 2014
Please with response I received and the effort that was made to help me find what I was looking for.
1 of 1 people found this review helpful.
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Nov 10, 2012
SAlesperson was rexponsive. Did not buy a car from this dealership.
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Nov 16, 2011
It's annoying that the service and sales departments are seperate. They make you physically go to one or the other if there is a problem. I think for excellent customer service they should call for you. That is the only down fall. However, everyone is very nice
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Jun 3, 2011
Joshua, the car salesman did a real good job and worked hard...when I picked up the 2003 corvette the detail job was at least a week old, inside anyways, dusty..the dealership has a downbeat feeling among the employees. but I did get a super price on the vette.
1 of 1 people found this review helpful.
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