First Class Car Company

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10177 E Highway 136
Indianapolis, IN 46234

Sales: (317) 858-1144

All reviewers have been verified to have contacted this dealer – Learn More
Feb 8, 2018
Excellent people. Easy to deal with.
Nov 28, 2017
Uddave Jajoo
Awesome service and responsiveness from the owner. Really liked the car and service they give...
2 people found this review helpful.
Nov 15, 2017
GuruZHP6X
My experience was great. Sale person is very kind and helpful. Definitely recommend.
1 people found this review helpful.
Jul 10, 2017
joeyl
Dealer responded but lots of red flags. Would not provide a CARFAX and had no details about car history. Also dealer said someone was coming to buy it and I needed to make a decision quickly. Too man red flags, I will not be working with this dealer even though I like the car there are too much information the dealer is not sharing.
15 people found this review helpful.
Apr 15, 2017
Drove three and a half hours to check out the truck, 15 minutes in to test drive, check engine light comes on. Plus, the sales manager wasn't even there so don't know if I could have bought the truck anyway! Waste of my time.
12 people found this review helpful.
Response from current dealership:
I am sorry that this happened, the person that helped you, and that you talked to no longer works for the company.  This is the first that I have heard about this, or I would have responded earlier
Oct 18, 2016
Excellent communication. This is one of two vehicles that remain after my three week search; one will be purchased.
1 people found this review helpful.
Oct 16, 2016
Called on a vehicle listed online for a description. Was told it was in excellent condition. Asked salesperson if they had any room on the asking price of the car. Salesperson hung up the phone. Great business practices exercised here people. Keep it jag.
11 people found this review helpful.
Response from current dealership:
Charles, That is not common practice at First Class Car Company. I assure you, if I were to bear witness to this, the person you spoke with would be dealt with immediately. If you would like to speak more on this, I promise, we will do anything possible to make it right. Please feel free to contact the owner (Robyn) or myself (Nathan), the manager, and we would be glad to discuss with you.
Read 3 old reviews
Jan 28, 2016
Awesome dealer. They have by far the best deals and always try to find ways to even same you more. Service is great, fast responding by email and flexible communication with the agents. I recommend this dealer.
2 people found this review helpful.
Nov 25, 2015
Very positive experience. They responded promptly to my inquiry and answered all my questions about the vehicle over the phone, they even pointed out some negatives about the car. When I visited their lot I was impressed with the condition of their vehicles, each of the vehicles I looked at were very clean inside and out. I also felt that their prices were lower than most other similar cars that we looked at and their quality seemed better. Have not made a purchase yet, but will definetly come back here.
2 people found this review helpful.
Jul 11, 2014
Not your usual used car dealer! I sent an email and was contacted that same day about the vehicle. I liked the fact that they provided a detailed description about the vehicle in the listing. When I contacted them for additional info I was even told about some minor flaws that most dealers would not even mention. The vehicle was even nicer than described! I also looked at some other vehicles on their lot and all of them appeared to be well above average and cleaner than many other vehicles I had looked at. Also thought that their prices on many of their vehicles were well below similar ones I viewed online. I am still looking but I check their website every few days to check the inventory. Very positive experience with this outfit. Will probably end up buying from them in the future because of this experience.
1 people found this review helpful.

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