Tom Wood Toyota

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Express Lube, New Owner Events, Rent A Car, Parts Center, Toyota
Certified
Used Vehicles, Toyota Tire Center

4202 Lafayette Road
Indianapolis, IN 46254

Sales: (317) 297-2444

Service: (317) 298-2906

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 23, 2017
Great information and fast response. I've seen the vehicle and test driven it. Car was better than advertised. No high pressure sales...worked with me and my situation. Even held the car for a day so I could get my down payment. Awesome!
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Response from Tom Wood Toyota:

We're glad to hear that everything went so smoothly, Brian!
Mar 9, 2017
Abiyma'El Chizqiyah
Had to keep in contact and call for info. Should of been the other way around. I thought having done business with them before they would try to keep my business. Not only did they not try to keep my business but the vehicle I was interested in had one price advertised and after showing interest....vehicle price was raised by 10 grand...the week prior was being sold at a reduced price. I went to another dealership and they worked with me....Got a way better deal and New vehicle.
0 of 2 people found this review helpful.
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Response from Tom Wood Toyota:

We are sorry you feel as though you had a bad experience here at Tom Wood Toyota.  Our intentions are always to make sure the customer has a wonderful purchase experience.  Our General Manager, Chris Hutton, would like to hear more about your experience, especially regarding the price change and the vehicle that you were interested in.  He can be reached at chris_hutton@tomwood.com or 317-297-2444.  We look forward to hearing from you, and sincerely hope you enjoy your new vehicle.
Dec 8, 2016
Got back to me quickly. I ended up buying a different car model
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Response from Tom Wood Toyota:

Thanks for taking the time to share, Mike!
Sep 24, 2016
Dealer rep emailed me within 24 hrs and the dealer had the type of car I was seeking. I made a 60 mile trip, test drove the car that was already cooled off and waiting for me, did some negotiation, went home and thought about the deal.
1 of 1 people found this review helpful.
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Response from Tom Wood Toyota:

We're glad to hear that you had such a positive experience with us, Stanley! Thank you!
Jun 20, 2016
Dealer responded, but then continued to send emails without acknowledging my previous communications or answering my questions regarding the car.
0 of 1 people found this review helpful.
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Apr 28, 2016
Have not gone to dealership yet, but they are very anxious to help.
1 of 1 people found this review helpful.
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Mar 30, 2016
They did not give me the info I asked for and they gave me 3 different prices on the same car. Their internet response staff needs more training
0 of 1 people found this review helpful.
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Read 4 old reviews
Jan 3, 2015
When we arrived they had the car running out front of the dealership? They had run it through a car wash but the interior was still dirty. Then the salesperson tried to switch the price on me! After stating that i was not interested in the new price I got a manager who let me (Graciously) have the advertised price. Which I purchased.
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Dec 23, 2014
I looked online for the best purchase I could make. The Tom Wood staff was top notch, informative, easy-going, knowledgeable, honest courteous and very helpful.
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Dec 7, 2014
Lied about the car price,then they hid the car,said was sold.
Is this review helpful? Yes | No
Jul 5, 2012
Nothing bad, nothing great.
Is this review helpful? Yes | No

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