Fair Oaks Chantilly Chrysler Jeep Dodge

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4170 Auto Park Cir, Chantilly, VA 20151
Map & Directions

Sales: (888) 585-2605

Service: (888) 478-1930

Today 11:00am - 5:00pm
(Closed Now)
show business hours
Oct 16, 2016
They never call back when they tell you that they will. Example : I'll call you back in 10 minutes , I'm going to see if the car is available. 3 days later they call you and ask if you were interested in the car .
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Aug 15, 2016
Samwafa
5
This dealer Pass inspection without fixing the issue. I when to to see this 2010 Luxes 350 there was a bubble on the tires, and sales person is telling me that, this not a issue it did pass the inspection, and they want to sale the car as is without change the tires.
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May 12, 2016
They worked with us as much as they could. Sean Jabar was great and got us out the door with our new car. Everyone was helpful and provided the best customer care possible.
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May 2, 2016
Would not break down the $8,000 worth of savings they said I qualified for. Felt like it was bait and switch and that I would be disappointed after traveling a hundred miles and I was not going to get hooked into that. They refused several times to give me a line-by-line accounting of the incentives and rebates that went in to that savings.
1 of 1 people found this review helpful.
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Dec 23, 2015
Purchased new 2015 Grand Cherokee at a very good price.
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Dec 23, 2015
Dealer did not respond to email, had to call to set appointment. Compared to others, seem not quite as with it. That said, car was in good shape, clean and process flowed smoothly,
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Oct 6, 2015
Nice staffs
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Sep 2, 2015
snowangelnurse
5
Sale took a VERY long time. First they want to sell you two more things before they finalize any paperwork. They want to sell you spray on protection for the inside and outside of your car and different extra warranty protection above what you already have. The production for both plus waiting time in between is exhausting. It took over 3 hours to purchase a car and that doesn't include any loan time. During the 3 hour time of purchase the car was supposedly getting washed. When the purchase was over, they took me to my car, and everyone left immediately because it was closed. During that 3 hour purchase, they didn't clean the inside at all and did a fair job on the outside. I took it back the next evening to have them do it again. The car itself is in excellent condition and I received an excellent deal on the purchase.
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Sep 1, 2015
Carmic321
Was out looking at cars for over 20 minutes and not one person from this place acknowledged me!
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Jun 28, 2015
No service after sale. Poor communication
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Apr 17, 2015
Overall good, need to fill up used cars with gas. I shouldn't buy a car and be asked to drive away with less than a quarter of a tank.
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Apr 3, 2015
This has been the best car buying experience of my life and I have purchased over 15 vehicles. There was zero hassle, they honored the discount I found, were competitive in overall pricing, and even gave me more than KBB for my trade. Mike Maguire is a very honest salesperson and I will only be buying any future vehicles from him (and I work for a company that sells cars). Danelle Livingston is the Finance Manager that helped me out with the loan and she not only helped me save money on the warranty, she also helped me save even more money off the cost of my Jeep Wrangler AND found me 3.5% financing!!! They stayed almost 2 hours after close to finish up my deal and then we went for dinner and drinks. NEVER have I had such a great experience with humble and honest people in car sales. Fair Oaks is a clean, open, and comfortable dealership with tons of selection. They also hire people with integrity. I highly recommend this place over anywhere else!!! Worth the 2 hour drive from Baltimore and they even handled my tags with no hiccups :)
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Old Dealer Reviews

Feb 18, 2015
Foche
5
Good
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Feb 7, 2015
will respond to inquiries(=2nd star)....not sure of their intentions trying to get customers in to make a deal.......all they say is: SURE come on in and we'll make you a deal...we just cant give you numbers BEFORE you get here........but that is a reaction more dealers give to just lure you in ......... it's a waste of time to drive to a dealer to try to get the deal you are looking for if the dealer COULD have informed you ahead of time that the deal you were looking for could not be possible (could have gotten more stars IF they were willing to work with numbers and info AHEAD of visiting the dealership).
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Jul 25, 2014
Fair value given for trade-in and fair price for used Lexus. No pressure sales team was a pleasure to work with.
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Jan 15, 2014
Set time to look at vehicle. Dealership sold vehicle and did not tell me. Rearranged schedule and drove there to find out it was sold. Waste of time.
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Dec 8, 2013
They are con artist.. they will tell all kind of lies to get you to the dealership. I came with cash and I never felt so mistreated in my life.
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Nov 9, 2013
The dealer responded quickly to my inquiry and gave me the "low-down" on the car before I made the 90 minute trip to Chantilly. The car was as advertised and they dealt with me fairly. They do charge a $389 processing fee but that seems to be very common and is lower than a lot of dealers. I bought the vehicle. That said, I am awaiting a response to 2 follow-up questions I emailed them. But all in all, I can recommend Fair Oaks Chantilly Chrysler Jeep Dodge as a good place to shop for a car.
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Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
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Jan 26, 2012
Worked closely with Thad and Marvin to purchase an 07 Shelby GT500. I was on travel so that contacted me via email and phone very shortly after I found them through Cargurus. There were a few other potential buyers, but they held the vehicle for me after we worked the details out over the phone. Overall, they were very professional, courteous, and accommodating and I would highly recommend them to anyone in the market...plus they gave me one hell of a deal.
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