DCH Toyota of Torrance

I like the quick response

Great reply & follow up

Shady. Listed vehicle i was told it in service. And was sold. 2nd person that reached out to me was the manager said the car didn't pass inspection amd was slated to go back to auction.

Quickly responded to inquiries but I live ~1K miles away and not there fault I couldn’t get there in time for a RAV4 Prime to be sold. Maybe better timing next purchase. Dave

More than 3 representatives have contacted me. However, no one had answers for my questions nor did they reply with answers.

Salesman was very informative and helpful.

Very efficient

Great experience! We purchased this vehicle and they were very straight forward about everything. Stayed engaged with us throughout process and no pressure to buy. Alexis was great with us and Alex in finance. Comparing to KBB and other similar vehicles in Greater LA area the pricing was the best and we truly felt like we got a brand new car for less!!! The wait time to transition from sales to finance was 30 minutes and could have been smoother hand off. Other than that no complaints.

DCH replied promptly after sending in a further info request. After responding back I was answered by another person. Responding to that person my email was answered by a different person. And so this continued for a week. The car was said to be pending in their inspection services yet it was posted as for sale. It ended up being posted as SOLD but their emails to me said it didn't pass inspection. I smell BS all over this dealership. Should have known from the reviews I read.

My experience was not what I expected. I had intended to purchase this vehicle but seller would not drop off fees for the extra accessories. He kept saying that accessories could not be taken off. He insisted that accessories came in with the car. Then he gave me the quote on a 2021 Toyota Corolla and this one did not come with accessories. Your people are not honest with clients. I left your dealer feeling upset.

I called to get a total cost of the car . It was $4000 over the advertised price!!!!!! They said “ dealer accessories “ I talked to Manager to no avail !!!! DO NOT BUY FROM TOYOTA OF TORRANCE!!!!!!!

It was great!

Dealer was very responsive

this dealership has offered a price that is almost within my range. I hope to be an owner of a certified preowned Toyota Prius within the next 6 months

Ended up buying the car and they were extremely accommodating ! Mo was great went above and beyond . Highly recommend they were fair in their pricing , did most of the work online and followed up with me at each step of the way .

Good service

Our initial meeting went well, the sales person was cordial and no pressure. During the test drive the Corvette's dash lights went black; the gauges & entertainment system did not work. A few minutes later everything was working correctly. This is an intermittent problem associated with 2014 Corvette, the salesman said they would correct the problem and call me. Instead the car was sold as is to another customer.

Ask them to send pictures never did and then emailed me a higher price on the truck

I was inquiring about a Honda Ridgeline from this dealership and they were very prompt about responding to all my questions via e-mail and it was very helpful even though I did not end up purchasing a vehicle from them.

good dealer

Lupe, with DCH Toyota, reached out immediately and was extremely helpful in keeping me up to date with the status of the vehicle.

Even though, I never went to the dealership, he followed up trying to get me to come in. I will keep the dealership and salesman in mind.

Jimmy Habib really makes you feel like family honestly best car shopping experience ever he goes above and beyond

They were very friendly and didn't pressure me at all. Joseph Tejada was extremely easy to deal with. Although I haven't decided when I will be able to purchase another car.

Really good service

They really know how to treat people and I will recommend them very professional and carrying about business the best experience buying a car yet thank you DCH Toyota of Torrance!!!

Good people

Love it Philip is the best sales person ever. Philip if you are reading this thank you for your service I hope you and your family are doing well and staying safe.

Great response and offer.

Salesperson Aaron was attentive and professional . Good experience. Although the car was too high priced though there was no negotiation

To the day i talked to Lulu(Lupe Mejia to the day i purchased the 2018 Chevrolet trax ls from DCH TOYOTA, in Torrance, everything went fine. Every person I came in contact with (Lulu, Collins) were very helpful. Will recommend DCH Toyota in Torrance to every one looking for a good and affordable vehicle.

This dealer has horrible service and cares only about making one sale not a customer for life as I waited for 1 month for a vehicle to arrive and was promised many things as first to be informed and emailed a discount only to find out after many calls to them that the vehicle was being sold! I passed on two other trucks but for their false promises. A joke!

They are great they respond very quickly..

Took way too long to respond. Didn’t answer all my questions. I would not recommend this place.

They did it honor the car gurus price. They will also charge you for stuff you don’t need, vin etching, door guards etc.... they will also make you wait very long.

Good atention and everything good , excep they does not have the color of the Sienne what we are looking for

when you want to make a deal they add almost $4000 over the MSRP on dealer accesories

I did not end up buying from them. But I had a good experience. No pressure sales approach. I would buy from them in the future.

Employees were friendly and helpful without pressuring for a sale . We knew what we wanted when we came in , the car was as described and we were able to negotiate and acceptable interest rate. Buying this car was a very enjoyable experience and we wouldn’t hesitate to purchase from DCH Toyota again.

Extremely helpful. Aaron keeps me updated with sales. Great dealership.

Didn’t get back to me with out the door price. When they say they were going to.

Car was filthy and in poor condition. Unwilling to negotiate pricing. Over $2,000 in fees on $5,900 Car. Female sales person very professional and helpful. Male Manager made me wait almost a 45 minutes for him to find pricing and was unwilling to negotiate price. Was ready to purchase that day, lost sale for this dealership.

Prompt and courteous follow up with my request.

Was a little late for the appointment so I had to wait which wasn’t a problem. When someone showed me the car it was parked in front of another car that was fine. What I didn’t like was the car was very dirty and not ready for a test drive. Their excuse was the person or people were too busy.

Everyone was extremely helpful, it was a great experience!