DCH Toyota of Torrance

New Owner Events, Parts Center, Fleet T.E.D. Dealer, Toyota Certified Used
Vehicles, Toyota Tire Center

2909 Pacific Coast Hwy
Torrance, CA 90505

Sales: (562) 742-3408

Service: (844) 435-5028

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/19/11/36/2015_chevrolet_silverado_1500-pic-3234911543871206379-152x114.jpeg

2015 Chevrolet Silverado 1500 Used Cars in Torrance, CA 90505

Great Deal
$10,439 BELOW
CarGurus IMV of $30,430

Price: $19,991

Mileage: 4,872

Location: Torrance, CA 90505

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2015 Chevrolet Silverado 1500 for sale - $19,991, 4,872 miles
https://static.cargurus.com/images/forsale/2017/08/27/08/02/2016_toyota_sequoia-pic-7381246534379629300-152x114.jpeg

2016 Toyota Sequoia SR5 FFV 4WD Used Cars in Torrance, CA 90505

Great Deal
$4,279 BELOW
CarGurus IMV of $33,270

Price: $28,991

Mileage: 45,322

Location: Torrance, CA 90505

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sizzling Crimson Mica Description: Used 2016 Toyota Sequoia SR5 FFV 4WD for sale - $28,991, 45,322 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/13/11/06/2010_toyota_tundra-pic-849409969025261616-152x114.jpeg

2010 Toyota Tundra Limited CrewMax 5.7L Used Cars in Torrance, CA 90505

Great Deal
$3,256 BELOW
CarGurus IMV of $27,247

Price: $23,991

Mileage: 59,177

Location: Torrance, CA 90505

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Sky Metallic Description: Used 2010 Toyota Tundra Limited CrewMax 5.7L for sale - $23,991, 59,177 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/02/08/11/2015_hyundai_elantra-pic-8203703930755467580-152x114.jpeg

2015 Hyundai Elantra SE Used Cars in Torrance, CA 90505

Great Deal
$2,594 BELOW
CarGurus IMV of $12,585

Price: $9,991

Mileage: 28,573

Location: Torrance, CA 90505

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Geranium Red Description: Used 2015 Hyundai Elantra SE for sale - $9,991, 28,573 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/02/08/11/2016_toyota_prius-pic-6335899256770504201-152x114.jpeg

2016 Toyota Prius Two Used Cars in Torrance, CA 90505

Great Deal
$2,128 BELOW
CarGurus IMV of $20,619

Price: $18,491

Mileage: 10,238

Location: Torrance, CA 90505

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Hypersonic Red Description: Used 2016 Toyota Prius Two for sale - $18,491, 10,238 miles
https://static.cargurus.com/images/forsale/2017/07/27/12/00/2016_toyota_prius-pic-5332338710053714799-152x114.jpeg

2016 Toyota Prius Two Used Cars in Torrance, CA 90505

Great Deal
$2,024 BELOW
CarGurus IMV of $20,515

Price: $18,491

Mileage: 11,675

Location: Torrance, CA 90505

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Hypersonic Red Description: Used 2016 Toyota Prius Two for sale - $18,491, 11,675 miles
https://static.cargurus.com/images/forsale/2017/08/17/11/10/2014_toyota_corolla-pic-3274712873203786558-152x114.jpeg

2014 Toyota Corolla S Plus Used Cars in Torrance, CA 90505

Great Deal
$2,301 BELOW
CarGurus IMV of $14,792

Price: $12,491

Mileage: 40,468

Location: Torrance, CA 90505

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Slate Metallic Description: Used 2014 Toyota Corolla S Plus for sale - $12,491, 40,468 miles with Navigation System, Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/18/08/19/2015_toyota_prius-pic-4014153640186251220-152x114.jpeg

2015 Toyota Prius Two Used Cars in Torrance, CA 90505

Great Deal
$2,136 BELOW
CarGurus IMV of $16,627

Price: $14,491

Mileage: 28,659

Location: Torrance, CA 90505

Average time on market: 23 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Winter Gray Metallic Description: Used 2015 Toyota Prius Two for sale - $14,491, 28,659 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/08/11/58/2012_toyota_tundra-pic-7388802640587068190-152x114.jpeg

2012 Toyota Tundra SR5 CrewMax 5.7L Used Cars in Torrance, CA 90505

Great Deal
$3,031 BELOW
CarGurus IMV of $22,522

Price: $19,491

Mileage: 105,595

Location: Torrance, CA 90505

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2012 Toyota Tundra SR5 CrewMax 5.7L for sale - $19,491, 105,595 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/07/30/07/59/2014_bmw_x1-pic-6282189582439594822-152x114.jpeg

2014 BMW X1 xDrive28i Used Cars in Torrance, CA 90505

Great Deal
$2,947 BELOW
CarGurus IMV of $18,938

Price: $15,991

Mileage: 57,018

Location: Torrance, CA 90505

Average time on market: 41 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2014 BMW X1 xDrive28i for sale - $15,991, 57,018 miles with Navigation System, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/10/11/09/2014_toyota_prius-pic-3783336214808926221-152x114.jpeg

2014 Toyota Prius Two Used Cars in Torrance, CA 90505

Great Deal
$2,104 BELOW
CarGurus IMV of $15,595

Price: $13,491

Mileage: 35,090

Location: Torrance, CA 90505

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2014 Toyota Prius Two for sale - $13,491, 35,090 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/10/11/15/2014_nissan_frontier-pic-844441382661584282-152x114.jpeg

2014 Nissan Frontier SV V6 King Cab 4WD Used Cars in Torrance, CA 90505

Great Deal
$2,326 BELOW
CarGurus IMV of $18,317

Price: $15,991

Mileage: 79,709

Location: Torrance, CA 90505

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Glacier White Description: Used 2014 Nissan Frontier SV V6 King Cab 4WD for sale - $15,991, 79,709 miles with Bluetooth, Alloy Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2017/08/10/11/30/2014_toyota_rav4-pic-809271760683919328-152x114.jpeg

2014 Toyota RAV4 LE AWD Used Cars in Torrance, CA 90505

Great Deal
$1,995 BELOW
CarGurus IMV of $17,986

Price: $15,991

Mileage: 44,804

Location: Torrance, CA 90505

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pyrite Mica Description: Used 2014 Toyota RAV4 LE AWD for sale - $15,991, 44,804 miles with Navigation System
https://static.cargurus.com/images/forsale/2017/08/17/14/24/2015_toyota_corolla-pic-7382547778094277874-152x114.jpeg

2015 Toyota Corolla S Plus Used Cars in Torrance, CA 90505

Great Deal
$2,032 BELOW
CarGurus IMV of $15,023

Price: $12,991

Mileage: 47,554

Location: Torrance, CA 90505

Average time on market: 30 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Slate Metallic Description: Used 2015 Toyota Corolla S Plus for sale - $12,991, 47,554 miles with Navigation System, Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/13/14/15/2014_toyota_corolla-pic-7490408726208753985-152x114.jpeg

2014 Toyota Corolla S Plus Used Cars in Torrance, CA 90505

Great Deal
$1,887 BELOW
CarGurus IMV of $15,378

Price: $13,491

Mileage: 31,647

Location: Torrance, CA 90505

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Barcelona Red Metallic Description: Used 2014 Toyota Corolla S Plus for sale - $13,491, 31,647 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 6, 2017
Valerie Deneen
Very helpful.
Is this review helpful? Yes | No
Aug 29, 2017
joeorabona
This is a rare, highly sought after vehicle. This being said it felt like i had to compete to get to see the car. The vehicle was put up for sale nearly a week before it was ready to be seen. In addition the price jumped nearly $2000 by the time it was done with reconditioning. I asked if there was any way to reserve the truck and was told no. My experience was frustrating to say the least.
1 of 1 people found this review helpful.
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Aug 23, 2017
Pomo_12
Excellent
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Aug 20, 2017
ChocolateChic
I haven't had the chance to make it there but the dealership did follow up with me and I appreciate that.
Is this review helpful? Yes | No
Aug 17, 2017
I don't know who made the mistake but because my sales rep was so nice I am giving them 3 stars, otherwise, I would go 1 star! I drove an hour and a half in rush hour traffic to get down to DCH. When I got there the car was a basic stock car. According to the add on both CarGurus AND CapOne Auto Navigator it had a sun roof, heated electric seats, etc, etc, etc. I was so irked! The salesman was super sweet, and made my crap drive, and horrid experience better, but I walked out without a car. The car was not worth $14k without the amenities and was at least a couple grand above what it should have been, but they wouldn't lower the price. They said CG and CAPONE added the sun roof, heated auto adjustable seats, etc on their own. Well, that might be all well and good, BUT THEY SHOULD HAVE CHECKED THEIR LISTING! Period!
1 of 1 people found this review helpful.
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Jul 31, 2017
Typical car sales man tactics take the car key of the trade in and play hide and seek until your tired of playing with them and you finally give in because you just want to leave and you don't want to keep looking They sell you a truck that the Ac doesn't work $43,995 truck price and its 90 degrees and nobody notices that the Ac does not work and it's to late to get any service on it so do you want the truck or not ? So u drive out and back home which mine was plan sprigs at a temperature of 110 with no Ac these are just some of the reasons for this review.
1 of 1 people found this review helpful.
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Jul 29, 2017
Jaq1967
The dealer replied to my inquiry quickly. I setup a test drive and the sales representative was very helpful and patient. Well see, I was shopping with a toddler who I constantly keep my attention on. The whole process was straightforward. I felt as tho we were treated fairly and the price of the vehicle I purchased was a fair price. An aspect I would improve with the car buying experience is with the finance department. There's only 1 person and our discussions took over 3 hours.
1 of 1 people found this review helpful.
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Jul 28, 2017
"Internet price" is listed as $26991 for a 2012 Tundra, but when I got there, oh no, that is NOT the price, as there is an unremovable "option" added in of $800 for door sill and handle paint protection. Why not just be upfront about the total price in your original ad??? I would have come in for it regardless, and the experience would have been better for all of us if you had been transparent. Then Sean, sales manager, has the nerve to tell me to "do my research on sites like CarGuru". How on earth does he think I found the dang ad in the first place???!!! They wouldn't negotiate on their unadvertised add in of $800 so I walked. Save yourself some time and shop with dealers that are upfront about their listed prices!
2 of 2 people found this review helpful.
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Jun 29, 2017
Guru9W15S
EMILE IS THE BEST PART OF THIS PLACE! He gets 12 stars and is pretty much the saving grace of my whole experience. Treated us like people, was personable, open, honest, genuine, just all around a very decent guy to work with. Unfortunately, my experience with DCH Toyota started the day before I met Emile. I'm glad we returned and were able to work with him to finalize everything. He is truly exceptional!! Wasn't that impressed when I initially visited this location. I walked in looking for a vehicle that I had researched a bit online. No one greeted me when I entered, even though there was someone sitting at the front desk (who I later learned was the sales manager!), and I walked through the whole dealership and outside to the lot without anyone saying anything at all. Found the car I was looking for and checked it out for about 10 minutes. Still no one came outside, offered assistance, nothing. So I went back inside to find someone who could help me with a test drive. I had been in communication with an internet sales associate previously, who I asked for at this point. I was told she was on her break, so someone else helped me. The other sales associate was nice enough, but couldn't answer many of the questions I had about anything. Not about the vehicle, not about their process, not about much of anything. It was a little frustrating at this point. Does anyone even want to sell a car? I figured it was because the vehicle was used and a bit older, so it probably wasn't a high enough priority for anyone to lift fingers over. Once we returned from a test drive, we were seated and told to wait for the sales manager (who was with another customer at this time) to ask him our question and discuss the vehicle. We must have sat in the lobby for 25 minutes without a peep from anyone. Finally I asked the sales associate if there was anyone else we could talk to, and she got an answer for us about a warranty question we had, but it seemed a little sketchy. At this point we decided to sit with her and discuss the pricing of the vehicle since my thumbs were already sore from twiddling. We go back and forth on all these added fees and charges for what seemed like everything under the sun. Finally the sales manager comes over and we should have left at that point. Pompous, arrogant attitude, not all that personable, responds to my inquiries about reassuring their customers in regards to a warranty with how big their dealership is and how many others they've purchased, etc, etc, etc. I felt like a little kid getting scolded a bit. Just totally unpleasant. It finally started to feel like a used car sale at that point. So we left. I did end up going back to purchase the vehicle (hey, I really wanted this truck and comps were non-existent) and it was nearly the same story the following day (except for EMILE!!) It's like everyone was moving so slowly and each time someone went away to copy a paper, get figures, ask a question, they were gone for like 15 minutes. Unfortunately, Emile wasn't who originally helped us out the first day, so he couldn't get credit for the deal, but he was navigating the process this whole time. When something took forever, he'd go check out what was holding the office up. He klept us company and made us feel like we were appreciated. Like, you know, how customer service should be. The experience aside from dealing with Emile was just very strange. Not a lot of customer service happening here as a whole. The finance guy was alright. Pretty straightforward there. I will say...once I bought the car, the original sales associate was very responsive in helping me transfer the funds the following day. I'd like to think it was because she was genuinely being helpful... who knows. I got my car, will not take it back to this location for any reason (except maybe to wave to Emile). Word to future visitors, probably would wear some thick skin if choosing to visit this location.
3 of 3 people found this review helpful.
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Jun 28, 2017
cbunny975
5
Great Experience! What lovely people! We were well taken care of ! Thank you DCH TOYOTA!
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Jun 22, 2017
The sales person was friendly, helpful, and professional. We test drove the vehicle and it was nice. The only concern was that the vehicle was not Certified and we asked why. She said some are not Certified to keep costs down; however, she could not explain why only certain cars are Certified and this one was not. We did not know if the process was arbitrary or how the decision is made. This made us uncomfortable and so decided not to purchase.
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Jun 19, 2017
Condescending and do nothing to help you with a purchase. Treat you like your wasting their time and they hate their job. Walked away from dealer
2 of 2 people found this review helpful.
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Jun 12, 2017
Excellent!
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May 9, 2017
I asked about pricing for a 2012 Honda insight, and he offered me a 2004 Camry. as an insult.
4 of 6 people found this review helpful.
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Apr 25, 2017
The dealership could use better sales inventory tracking system and provide better customer service. After rearranging my entire family's Saturday schedule and driving from South Pasadena to test drive several vehicles, we found out the cars were sold after we arrived at the dealership even though the night before we confirmed our appointment and reconfirmed the test drive morning of the appointment. Yet, they never bothered tell us the car had been sold. When we asked to speak to the general manager in charge, he politely deflected the complaint back to the online sales manager who had scheduled the appointment. If they wanted to do a bait and switch or offer some other vehicle, they did not succeed either. Thus was very poor customer service.
12 of 12 people found this review helpful.
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Apr 18, 2017
Salesman Rob been helpful
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Mar 19, 2017
Great experience. Excellent service. Courteous representatives. Was able to finance the car that I want.
0 of 2 people found this review helpful.
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Mar 3, 2017
super_781558
I had a really good experience. I did my application online and was told I was approved and came in and the process was smooth and I left with my new car and also the great hospitality they showed while being there.
3 of 3 people found this review helpful.
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Feb 13, 2017
Yogesh_4077
Very good dealer. Keith white assisted me and helped me alot to select a good car.
0 of 1 people found this review helpful.
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Jan 17, 2017
Made an appointment to see the car. Called and confirmed before driving 1 1/2 hours to Torrance from OC, that the vehicle was still there. When I arrived the sales person, Angelina, did not come out to greet me, sent someone to say that the car had been sold. A waste of 3 hours in socal traffic.
14 of 17 people found this review helpful.
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Jan 16, 2017
Dealer contact me. This car does not have the feature I was looking for, but is was still my second choice.
1 of 1 people found this review helpful.
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Jan 12, 2017
Good
3 of 5 people found this review helpful.
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Dec 21, 2016
Dealership responsed back about one of my inquiries
1 of 2 people found this review helpful.
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Dec 12, 2016
Don't bother to contact these guys. They ask you to pay for accessories on a used car which is ridiculous.
15 of 15 people found this review helpful.
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Dec 4, 2016
Responded quickly the internet sales mgr Braa was very helpful he set up a test drive right away he was very friendly and knowledgeable He made our car buying experience excellent
0 of 1 people found this review helpful.
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Dec 1, 2016
livingstonesranch
pleasant experience
0 of 2 people found this review helpful.
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Nov 28, 2016
yaldar
excellent follow up and no Pressure
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Nov 2, 2016
Once in the facility , Other price were added to from the original internet price . Salesman claimed all dealers do it.
13 of 13 people found this review helpful.
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Oct 31, 2016
Everyone was very professional. It was a good experience.
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Oct 29, 2016
I received a contact, but I decided I'd prefer to deal with only dealerships that were closer.
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Oct 25, 2016
excellent, and very profesional
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Oct 24, 2016
Was very help ful !!!
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Oct 10, 2016
Very Professional Dealer excellent communication good prices very honest people they work with you to get you the best Deal..!
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Aug 31, 2016
Very helpful but a little high pressure.
2 of 2 people found this review helpful.
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Aug 17, 2016
Bought the vehicle
0 of 1 people found this review helpful.
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Jun 2, 2016
Dealer was slow to respond. Dealer's website was down all day and I could not submit a credit application. When I emailed the dealer about the issues, they never responded with a option to apply. They got around to me a couple days later after I bought a car elsewhere. Long story short, slow to respond using technology methods.
7 of 7 people found this review helpful.
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May 16, 2016
Disorganized and poor communication. They wouldn't let me put a deposit down or pay for the vehicle in advance and then sold the car out from under me.
6 of 6 people found this review helpful.
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Apr 29, 2016
Great
1 of 2 people found this review helpful.
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Apr 24, 2016
Prompt, excellent, and helpful response to my inquiry. It did not result in a purchase but staff did not push, remained friendly, helpful and poised to help again. I like that.
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Apr 24, 2016
Sales man at this dealer never called me back after I talked to a person here, sad service
5 of 6 people found this review helpful.
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Apr 19, 2016
Picked up a car for a great deal. Gave me great service no issues or petty dealer
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Mar 26, 2016
This dealership was beyond unprofessional. We insisted on having a vehicle in which was a brand other than Toyota, inspected by its own makes service department. We were given the run around and told we could not do it, until a sign in which was posted within DCH Toyota, stated we had the right, as long as the cost was covered by the requesting party. So we proceeded to have the vehicle inspected. After paying for the service inspection, we found the car to still be purchase worthy. So we asked the dealor to secure the car, and suggested a deposit or something of the sort so we could return The following morning at opening to take care of the paperwork and pay in full for the vehicle. We were told that this could not be done!!! Therefore the car was sold that night before we could return in the morning, after it was made apparent we wanted the car, and extended the expense of having it checked out. Let alone the run around we received prior to them agreeing to having the vehicle inspected. Numerous sales games were played and executed. For example, as we were sitting with our sales rep, the manager had an employee come and ask for the key, as if someone one else wanted to consider or see the vehicle. Well that was just a tactic to make us feel like we had to rush and close the deal prior to inspection. There was absolutely no one else on the entire lot shopping for cars, let alone looking at the vehicle of interest. Which exemplified the character of which we were dealing with. We called them out on what they were doing and they could only say... Well someone is on their way to look at the vehicle.... PURE GAMES!!!!
9 of 9 people found this review helpful.
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Mar 17, 2016
They said that I couldn't never buy a used car with my situation only because they wonted to sell the lease instead the used car that I was looking for. At the same day, I bought the same car that I tried from them, from an other dealer with a good rating and better price (same car same price range). thank you, if you wanted to do scary to a new person from an other country this is a good way.
5 of 5 people found this review helpful.
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Mar 6, 2016
Initially good, and to make a long story short. disappointed. Based on the communications, the Internet Sales Manager wanted me to come in, to just tell me that the vehicle I wanted was already sold. This is NOT what I consider customer service,, MISLEADING the customer to come in to sell them another vehicle? Really??!! What would give him an A-star rating is to have been honest with me and work with my wants/needs for a vehicle. He must be too young to truly understand what it would take to satisfy a customer, whether there was a buy or not. I've been in the service industry for over 30-years, and I take my customers/clients seriously because "word of mouth" is the BEST advertisement. As far as I'm concerned, even though this individual may represent DCH, I don't place the negative experience towards the dealer, it's the person who I would not want to work with. Just too bad, especially because he's a manager. Hopefully, his sales team is much better in what they do, and not MISLEAD potential clients.
3 of 3 people found this review helpful.
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Feb 28, 2016
I purchased this truck and salesman was the first in months to listen to me and work out a deal that made both of us happy.
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Jan 24, 2016
Fast response & good follow up.
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Jan 18, 2016
after a delayed response, it was good!!
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Dec 23, 2015
My experience overall was wonderful; didn't have to wait all day all my needs were met and they listen!!!! Was able to get a better deal and loving my Traverse
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Dec 18, 2015
Great
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Dec 14, 2015
Great
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Read 16 old reviews
Aug 27, 2015
Representatives were friendly but not sensitive to my budget, showing me cars double my price range.
1 of 1 people found this review helpful.
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Jul 26, 2015
Very professional and friendly service from everyone.
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Dec 15, 2014
The car was very clean, and the young salesman I got was very green. But the seasoned sales manager made it right, and I bought the car the first day. And I love the car!
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Nov 20, 2014
reddawg
I like this dealer good prices and excellent response to my inquiry
Is this review helpful? Yes | No
Jul 28, 2013
Gave me a great deal!
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Jun 21, 2013
Good
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May 11, 2013
Very accommodating and friendly
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Apr 30, 2013
The guy who sold me the car was good and reliable until I bought the car, now he's not returning my calls.
1 of 1 people found this review helpful.
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Apr 29, 2013
Ivan wrote long email and explain why bad reviews. He is new and seems to be genuine
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Mar 23, 2013
terrible would NEVER go there again... overpriced... worst experiance ever
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Feb 13, 2013
Received response a day later.
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Feb 8, 2013
The absolute worst dealer on earth. Take days to respond, prices way to high and worst part EVERYBODY has an attitude. Offered to pay cash for a truck and they fought me to fiancee it so they could get a piece of the pie......STAY Away !!!! Especially from internet department...!!!! They deserve "O" stars but I have to leave something to be able to submit review.
1 of 1 people found this review helpful.
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Jan 23, 2013
Great!
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Nov 25, 2012
Looked at second-hand PT Cruiser; they wanted $1,000 over similar cars. Also, they had fitted the car with tires that had a lot of tire "noise"; they refused to change them. So we went somewhere else.
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Jul 9, 2012
I called to make an appointment to test a vehicle, letting them know how far I was traveling as well. Before I left I called to reconfirm the vehicle was still available. I was told it was still on the lot. I was highly irritated when I traveled all the way from Fresno to Torrance (4.5hrs) to find out the car I was interested in had been sold. It just shows how they value their customers willing to travel to their location when they don't bother to call them and inform them when the ONE vehicle they inquired about is sold.
1 of 1 people found this review helpful.
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Jul 2, 2012
npratt
They didn't hold car I agreed to buy on previous visit and it sold before I arrived at the dealership. Then they tried to sell me more car than I could afford and when I backed out they stopped helping me find one I could afford. Delivering customer unhappiness should be their motto!
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