Casey's Frontier Chevrolet, Livingston

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GM Certified Used Vehicles

2350 Cookeville Hwy
Livingston, TN 38570

Sales: (866) 204-3020

Service: (877) 242-9763

Today 9:00am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 28, 2017
ozrocu2
5
I emailed this dealer and got a prompt response even though I never dealt with them personally. I just went with another truck because it was closer.
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Aug 13, 2017
solaraforbendy
Excellent!
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Aug 2, 2017
Guru93JNP
Very awesome dealership, I will go back for next car.
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Jul 7, 2017
By the time they called me I had found another vehicle. Their web site still showed their vehicle but they said it had been sold then he tried to sell me another model I wasn't interested in.
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Jun 16, 2017
They were in constant contact and informed me that others were interested and advised me to come to the dealership. I was unavailable and the vehicle was sold.
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Jun 5, 2017
Guru94S6G
Fast reply and good assistance.
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May 25, 2017
Steven McCammon
They were very helpful and friendly. I would trade with them again
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May 21, 2017
The car I went to look at was terrible....check engine light was on , pulled hard to right, flea infested...the salesman that helped us was alright. But the other guys were outside maybe 10 feet from me and my girl and they were obnoxious and cussing up a storm... I feel like it was extremely unprofessional...I was asked if the payment is where you need to be will you buy today...? I said dang son we ain't even looked at the car yet. The only reason this is getting 2 stars is cause of the dude that helped us...
2 of 2 people found this review helpful.
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May 18, 2017
Was told that the truck was everything I wanted that drove good no problem. Found out oil never was changed the truck had been painted and the truck had a terrible vibration in it. After I was promised it was looked over and drove twice. Unwilling to fix anything or work with customers
2 of 2 people found this review helpful.
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Apr 22, 2017
MPV_9292869
Followed up 2 1/2 weeks after. i already moved on and purchased something else elsewhere.
0 of 1 people found this review helpful.
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Apr 19, 2017
Follow up was good, just not the truck I was looking for.
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Apr 10, 2017
Griffith_775
I had appointment for silverado 3500 and I had driven about 2 HR .but I been there the vehicle was sold.
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Mar 26, 2017
Was online. They sent the pics i requested.
1 of 1 people found this review helpful.
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Mar 15, 2017
Speedy reply. Sales person helpful
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Jan 22, 2017
great
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Jan 7, 2017
They been keeping in touch
0 of 1 people found this review helpful.
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Nov 1, 2016
Excellent phone call, the questions they asked me were on point and the conversation led to a very positive feeling about the dealership. Even though we couldn't make the trip there I feel that if the in person experience matched the phone call I received I would have been well taken care of.
0 of 1 people found this review helpful.
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Oct 31, 2016
Asked to be contacted only through email, got several phone calls. Chose not to buy.
4 of 4 people found this review helpful.
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Oct 21, 2016
The dealer called and we had a pleasant conversation about the car. Thanks!!
0 of 1 people found this review helpful.
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Oct 16, 2016
Dealer internet dept responded quickly. Ended up buying my new vehicle at their location.
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Sep 1, 2016
Great
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Aug 7, 2016
Fast contact
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Jun 9, 2016
Didn't buy the Mazda instead drove off in a new traverse. Sales staff was very patient with me and understanding. If I ever pay this one off I'll go back to them for the next one
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Apr 19, 2016
Did not go to look at vehicle. Timing did not work out.
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Mar 22, 2016
Drove two hours after making an appointment to look at a truck and when we got there the truck wasn't ready and wasn't even on their lot. The only redeeming feature was salesperson Katie.
3 of 4 people found this review helpful.
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Mar 18, 2016
Really short talking with you. The sales girl a talked with was rude.
2 of 3 people found this review helpful.
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Mar 10, 2016
Would not recommend this dealership to anyone. I received at least 6 emails/texts/phone calls from them within a 48 hour period. I drove 30 minutes to look at the vehicle after being told it was available then when I arrived they said it was actually at another dealership an 1 1/2 away. Then the salesman said he would look for other comparable vehicles that were actually on the lot and instead tried to pressure me into buying a brand new car. I was looking for an $8000 car, not a brand new vehicle! When I tried to politely say no he continued to argue with me about why I needed to buy a new car. Extremely rude!
7 of 7 people found this review helpful.
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Feb 20, 2016
Unfortunately the car didn't run so I didn't buy it. Jacob was a great salesman.
2 of 2 people found this review helpful.
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Feb 16, 2016
5
Dealer quickly responded to my email, but not to the questions I had. Dealer suggested an in-person meeting to discuss any questions.
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Jan 31, 2016
Internet manager is quick to respond but I have not made a decision
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Jan 13, 2016
If i could give them zero stars i would.They called me 4 times within 2 hours to make sure I was coming to look at the car. Like i dont have other things to do. Surprised me after I drove 1.5 hours that they'd already sold it that morning! ( i got there after 2) They did feel my car up with gas, after I pitched a royal fit.
3 of 3 people found this review helpful.
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Jan 2, 2016
great
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Dec 29, 2015
Quick response. Provided all info requested promptly.
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Oct 29, 2015
I had an email from the dealer confirming my appointment that I hadn't had yet and called to make sure the car was still available and I was told that the car was already sold. All I can say is what is the point of having an appointment to check out a particular car and possibly buy it if they're gonna sell it from underneath ya. Then I get told that they can't guarantee that a customer is gonna come in even with an appointment. My appointment wasn't for another few days. I told him I wasn't gonna be able to come in until the 3rd and he sent me an email that night saying the appointment was at noon on the third. Can't wait to meet you. Well they just lost a customer and I won't be recommending them to anybody.
1 of 1 people found this review helpful.
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Response from Casey's Frontier Chevrolet, Livingston:

However we strive to please each and everyone of our customers. We can not stop a customer from buying a vehichle just because we have a potential buyer coming to look at the same car. We have to operate on a first come first serve bases. With that being said we would love to go to work and help you with a similar car. Thank You very much Casey's Chevrolet.
Oct 24, 2015
Rep insisted I come in without giving me an overall price.
1 of 1 people found this review helpful.
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Read 8 old reviews
Oct 22, 2015
Dealer wouldn't offer the lower price showed on cargurus.
2 of 2 people found this review helpful.
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Jun 10, 2015
Provided all the information I asked for in a timely manner, but I went with a car closer to home.
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Aug 29, 2014
Dealer did respond, but was the day after we purchased our vehicle from another dealer
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Feb 1, 2014
We bought the CAR!! great Dealership loved the staff!!
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Aug 27, 2013
Greg called from the dealership the following morning after my inquiry. Went the same day and picked up the vehicle with all paperwork done at their dealership in and out in 2 hours. Great customer service!
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Sep 3, 2012
Expensive
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May 14, 2012
did not respond to my request
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Mar 1, 2012
only had brief contact- fine to work with
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