Buick GMC of Watertown

715 Straits Tpke
Watertown, CT 06795

http://www.buickgmcofwatertown.com

Sales: (860) 785-9170

Service: (860) 631-5744

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (13)

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Guru99364

Jun 9, 2017

The best and professional experience ever from a dealer.

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Response from Buick GMC of Watertown:

As one of our valued guests, we would like to sincerely thank you for choosing Buick GMC of Watertown! We hope to see you here again. We appreciate the wonderful star-rating, Guru!

Owen

May 15, 2017

The entire staff at Buick GMC of Watertown is outstanding! Kyle is truly a professional with whom I would definitely do business again!! Great job!!

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Response from Buick GMC of Watertown:

We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Buick GMC of Watertown!

lakeman23

Jan 2, 2017

the experience was good and communication was very good. Vehicle was overpriced so no deal was made. I would not hesitate to send a friend to this dealership.

3 of 3 people found this review helpful.

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John

Dec 25, 2016

Dealer replied promptly, I made what I thought was a reasonable offer but was the offer was not accepted.

2 of 2 people found this review helpful.

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Michael

Nov 20, 2016

They were really nice

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Kelly

Aug 30, 2016

Visiting this dealership was a great experience. They responded to my inquiry the next day and I was able to schedule a test drive within 48 hours of the first contact. I dealt with Kyle the sales manager, Joe in finance, and bought this beautiful 2014 Chevy Cruze 1LT from Rich. They worked with my husband and I to get me into this car and were real gentlemen to deal with. There were no high pressure tactics used, and no reason to upswell, this car has everything I wanted and more! I am enjoying my new car and would highly recommend this dealership to others!

1 of 1 people found this review helpful.

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Dean

Apr 11, 2016

The sales staff was great to deal with, I had a wonderful experience at their dealership.

1 of 1 people found this review helpful.

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David

Apr 3, 2016

Nice People

0 of 1 people found this review helpful.

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Rick

Feb 6, 2016

Felt more like buying a car from a friend than a dealer...

1 of 1 people found this review helpful.

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John

Feb 3, 2016

Friendly and not overly pushy. Did not have what I wanted but they spent time talking with me to learn what I was looking for vs. what they had in stock.

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Marc

Jan 30, 2016

Couldn't get there to look at vehicle. Called me

1 of 1 people found this review helpful.

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James

Nov 1, 2015

Very quick to respond. And very nice personally on the phone. Even though I didn't make a purchase the saleswoman was very courteous

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Patrick

Sep 20, 2015

Excellent service!

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Read 11 old reviews

Matthew

Apr 1, 2015

Loved My Sales Rep! Also Love My New Truck! Great Service!

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yolanda

Mar 31, 2015

Quick response.

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dvagt

Oct 6, 2014

Purchased the listed vehicle from this dealer. Had a good experience.

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Dawn

Apr 15, 2014

Ask for Emma...totally knew her inventory and the different products...obviously looked at both cars before we arrived. Sales Management squelched any negotiations even when I had multiple jeeps in my phone...some a year newer at 2K less with less mileage...same packages...wanted extra 2 k for color ;)....bought at another dealership :D Best of Luck Emma you are GREAT!

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larry

Jun 10, 2013

Courteous and professional staff. Value orientated.

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Kathy

Jun 6, 2013

never have I been so disappointed in a dealer.drove 60 miles, had an appointment for over a week, on the day I arrived 30 minutes before my appointment the general manager gave the keys to his friend to test drive the car and possibly keep the car over night or weekend until I demanded they bring the car back but the man bought the car out from underneath me I never even had the opportunity of 1st refusal. Then this young man told me I had no right to be upset as I did not have a deposit on the car and that this other buyer has previously purchased many cars from the dealership and he was a high priority to the dealership and basically too bad for you.I was appalled at the lack of Character of the dealership and how they dismissed me as not important as I was not a big spender to them.

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Kenn

Apr 18, 2013

good follow up

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Felice

Apr 6, 2013

Very attentiive, just didn't have what we were looking for

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edward

Mar 7, 2013

responded quick ranger already sold

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Catarina

Mar 19, 2012

Very pushy, added bogus fees like "clear coat" on a used vehicle. $7900 turned into $11,000 out the door I wasted 2 1/2 hours bargaining.

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steven

Mar 8, 2012

Bought the vehicle here two weeks ago. They are now doing the certification on it. So many other car dealer ships drop the ball on their responsibilities after they sell the car. So far they are carrying theirs out. We shall see.

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