Brown's Jaguar

10505 Midlothian Turnpike
Richmond, VA 23235

Sales: (804) 298-2681

Service: (855) 895-8773

Today 9:00am - 8:00pm
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2013 Jaguar XJ-Series RWD Used Cars in Richmond, VA 23235

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2013 Jaguar XJ-Series L Portfolio AWD Used Cars in Richmond, VA 23235

Fair Deal
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Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2013 Jaguar XJ-Series L Portfolio AWD for sale - $35,988, 39,229 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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Location: Richmond, VA 23235

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Fair Deal
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Instant Market Value of $36,156

Price: $36,998

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Location: Richmond, VA 23235

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All reviewers have been verified to have contacted this dealer – Learn More
Jun 17, 2017
The service at Browns Jaguar was impeccable!
Is this review helpful? Yes | No
Jun 13, 2017
Nice car reasonable price Friendly service
Is this review helpful? Yes | No

Response from Brown's Jaguar:

We appreciate your review! Thank you for choosing Brown's Jaguar for your vehicle needs.

All best,

Mark Shebelski - General Manager - mark.shebelski@brownscar.com
May 4, 2017
So for there have great response time I give Brown and A in timely response
Is this review helpful? Yes | No

Response from Brown's Jaguar:

Eugene, thank you for reviewing your experience! We aim to provide time-efficient service for our guests and I am proud that this was received during your time spent with us.

Best regards,

Mark Shebelski - General Manager - mark.shebelski@brownscar.com
Apr 8, 2017
I called a head to do a test drive. The car had several issues and could not be driven. I was willing to come back at another time when the car was ready to be test driven as the had received another trade I was also interested in and wanted to try them both. The salesmen told me to call him, I told him to call me when they were both ready. It's been over a week and nothing. I guess they are only interested in selling new cars and not used, as this particular vechicle has been on their lot for 200+ days.
Is this review helpful? Yes | No

Response from Brown's Jaguar:

James, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience.

Sincerely,

Mark Shebelski - General Manager - mark.shebelski@brownscar.com
Mar 17, 2017
They were very helpful answering questions about the car. I spoke with a salesman named Marcus. Polite, responsive and helpful.
Is this review helpful? Yes | No

Response from Brown's Jaguar:

Thank you so much for your feedback, Adam. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Marcus. Please let us know if we can ever help you in the future.

Sincerely,

Mark Shebelski - General Manager - mark.shebelski@brownscar.com
Jan 8, 2017
Responded quickly
Is this review helpful? Yes | No

Response from Brown's Jaguar:

Thank you, Marilynn, for your 5 star review! I'm happy to hear my team got back to you quickly and took care of you.

Sincerely,

Mark Shebelski - General Manager - mark.shebelski@brownscar.com
Jun 13, 2016
great
Is this review helpful? Yes | No
Feb 25, 2016
Rchizz22
Dwayne was great, however we didn't purchase from him, found a better option at another dealer.
Is this review helpful? Yes | No
Feb 21, 2016
Swift, friendly response
Is this review helpful? Yes | No
Jan 26, 2016
Great
Is this review helpful? Yes | No
Oct 30, 2015
Prompt response
Is this review helpful? Yes | No
Aug 15, 2015
Bruce was great to work with.
Is this review helpful? Yes | No
Read 4 old reviews
Apr 13, 2015
Very nice people.
Is this review helpful? Yes | No
Mar 4, 2015
I couldn't be happier. Yes, the dealer did not respond to my initial email. To my pleasure, they called me immediately. I much more prefer to speak to someone versus trading emails back and forth. If you seek an easy, friendly, and thorough buying experience, make Brown's Jaguar you destination.
Is this review helpful? Yes | No
Sep 24, 2014
Great
Is this review helpful? Yes | No
Apr 27, 2013
excellent
Is this review helpful? Yes | No

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