Bob Johnson Nissan

4000 W Ridge Rd
Rochester, NY 14626

Sales: (315) 366-4981

Service: (585) 471-6729

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 27, 2016
Awful service. I called and talked to the sales representative and we agreed on a day I was coming to look at a Nissan sentra. I arrived in waited, we drive to another lot to see if they could find the car I was interested in. Remind you they knew what car I was coming to test drive and I live 1 hour away from the dealership. Ok I have been waiting for about 30 minutes now and the sales guy comes up to me and says SORRY BUT I CAN'T FIND THE CAR. Yes no joke. Told him thanks for wasting my time and walked out never to hear from them ever again. Dealership in my eyes is garbage along with there professionalism.
8 of 8 people found this review helpful.
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Sep 13, 2016
I had an appointment but no one was there to meet with me. The salesman that I did get was unprofessional and he was swearing during the test drive; I had my daughter with me. I asked for another salesman who was just wonderful; I bought the car.
8 of 8 people found this review helpful.
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Aug 31, 2016
Although I found a car at a different dealership that I like better, when I contacted Brandon he was very helpful & very knowledgeable.
1 of 1 people found this review helpful.
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Jul 24, 2016
Responded quickly
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May 20, 2016
This guy really tried hard to find a car that would satisfy my un-realistic demands super nice and helpful
0 of 1 people found this review helpful.
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Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Apr 28, 2016
Took a week to receive a direct contact. I would have bought the car if they would have supplied a direct person phone contact and not some pre-generated e-mail.
1 of 1 people found this review helpful.
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Mar 1, 2016
Did a amazing job on getting me into a vehicle that " I WANTED" at a affordable price per month. Definitely would recommend this dealership to anyone who is looking to buy or lease.
0 of 1 people found this review helpful.
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Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Jan 7, 2016
Great! We bought a new car, Dunks was a great representative of courtesy and information.
0 of 4 people found this review helpful.
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Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Nov 26, 2015
Great service, quick response
0 of 2 people found this review helpful.
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Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Nov 25, 2015
They where great and helpful
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Nov 15, 2015
Called them a few times and talked to two different sales people inquiring about a particular car... Neither called me back with the info they said they would provide.
1 of 1 people found this review helpful.
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Nov 4, 2015
emailed quickly
0 of 1 people found this review helpful.
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Oct 7, 2015
Dealer was unaware that this vehicle had been in an accident. They were very apologetic when this was pointed out to them.
1 of 1 people found this review helpful.
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Aug 4, 2015
dealer responded and then just simply didn't respond via email when I asked questions. I live right around the corner and went and bought a car at vision Nissan who seemed very eager to sell me a vehicle.
3 of 3 people found this review helpful.
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Response from Bob Johnson Nissan:

Rod, thank you for informing us of the problem.  We are very sorry we would not meet your expectations.  If you could please email me with your last name and the email you had on file with us, that would be helpful.  Thank you. Josh.  joshc@bobjohnsonnissan.com
Jul 16, 2015
Great vehicle at low price and mileage.
Is this review helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Read 3 old reviews
May 12, 2015
1. I had appointment with internet salesman and he was not there on arrival. 2. I waited 20 minutes for an alternate to take me on the test drive; key could not be found. 3. I had asked for a trade in price to be developed while on the drive; this was not done. 4. The BMW was not clean. It had water bottle, towel and umbrella in it. 5. Alternate salesperson did not know the car. 6. I asked for separate best pricing on both the car and the trade; neither were provided. 7. Sales manager presented from the internet dealer asking prices expecting me to accept them as sold prices. 8. From the time, I had arrived I told sales manager that time was sensitive to me but this was ignored.
2 of 2 people found this review helpful.
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Mar 6, 2015
Set up an appointment to test drive a vehicle. Told me if I was not able to make the appointment they would need a deposit to keep holding the car and 2 hours later right before I left my house to head there they told me they couldn't find the car and it was sold.
1 of 1 people found this review helpful.
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Dec 27, 2014
They made it very easy and pleasurable to buy a car.
Is this review helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle

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