Bob Johnson Nissan

4000 W Ridge Rd, Rochester, NY 14626

Sales: (315) 366-4981

Service: (585) 471-6729

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 28, 2017
A pleasant transaction and a well prepared vehicle. I would recommend the salesperson (Edward Mello) to anyone looking for a vehicle.
Is this review helpful? Yes | No
Apr 27, 2017
Great people willing to work with you on the price I bought the white chevy Silverado from them! Deff will be looking to buy from in the future
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Apr 20, 2017
kevink0401
excellent staff! worked hard to get the terms and payments i wanted!!!!
Is this review helpful? Yes | No
Apr 11, 2017
Nano323
Kept in touch throughout my vehicle search. Even though he is about 1.5 hrs from my home I will visit that dealer ship before making my decision.
1 of 1 people found this review helpful.
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Mar 29, 2017
Good
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Mar 21, 2017
They do not return calls after your puchase has been made. They lost one of the floor mats in my challenger and told me the car was rust proofed and undercoated when it isnt. Not impressed and definitely will not recommend anyone to shop at their stores
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 19, 2017
Car was sold before I could get over there but they were nice enough to call me so I didn't waste time. They also didn't annoy me with trying to sell me other cars since this was gone.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2017
Turns out this is the same as the people across the street, so the same person contacted me. Set up an appointment to see three cars. Turned off right away by the atmosphere - one of those new high volume impersonal used car dealers. I was told they would have cars from both dealers ready for me (they are across the street from each other.) Only one car was there. The other two were across the street buried in snow. He had no idea that the person i emailed with had said both cars would be there. Salesperson insisted on coming along for the test drive and would only let us drive along his designated route. Before we left i asked him to give me an offer on my trade in. He said "we can do that when we get back" I told him I wasnt going to play games or waste time and they had until we got back from the test drive to look at my car. When we got back his manager gave me attitude and said "I'm busy I didnt have time to look at it." So I took my keys and walked out the door.
5 of 5 people found this review helpful.
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Feb 11, 2017
Good experience. Quick response and the dealer representative, Tito Ramos, was very professional and trustworthy. I'd do business here again.
Is this review helpful? Yes | No
Jan 21, 2017
Beck_415
Very prompt reply to my inquiry.
Is this review helpful? Yes | No
Dec 27, 2016
Awful service. I called and talked to the sales representative and we agreed on a day I was coming to look at a Nissan sentra. I arrived in waited, we drive to another lot to see if they could find the car I was interested in. Remind you they knew what car I was coming to test drive and I live 1 hour away from the dealership. Ok I have been waiting for about 30 minutes now and the sales guy comes up to me and says SORRY BUT I CAN'T FIND THE CAR. Yes no joke. Told him thanks for wasting my time and walked out never to hear from them ever again. Dealership in my eyes is garbage along with there professionalism.
7 of 7 people found this review helpful.
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Sep 13, 2016
I had an appointment but no one was there to meet with me. The salesman that I did get was unprofessional and he was swearing during the test drive; I had my daughter with me. I asked for another salesman who was just wonderful; I bought the car.
8 of 8 people found this review helpful.
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Aug 31, 2016
Although I found a car at a different dealership that I like better, when I contacted Brandon he was very helpful & very knowledgeable.
1 of 1 people found this review helpful.
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Jul 24, 2016
Responded quickly
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May 20, 2016
This guy really tried hard to find a car that would satisfy my un-realistic demands super nice and helpful
0 of 1 people found this review helpful.
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Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Apr 28, 2016
Took a week to receive a direct contact. I would have bought the car if they would have supplied a direct person phone contact and not some pre-generated e-mail.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2016
Did a amazing job on getting me into a vehicle that " I WANTED" at a affordable price per month. Definitely would recommend this dealership to anyone who is looking to buy or lease.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Jan 7, 2016
Great! We bought a new car, Dunks was a great representative of courtesy and information.
0 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Nov 26, 2015
Great service, quick response
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Nov 25, 2015
They where great and helpful
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
Nov 15, 2015
Called them a few times and talked to two different sales people inquiring about a particular car... Neither called me back with the info they said they would provide.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 4, 2015
emailed quickly
0 of 1 people found this review helpful.
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Oct 7, 2015
Dealer was unaware that this vehicle had been in an accident. They were very apologetic when this was pointed out to them.
1 of 1 people found this review helpful.
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Aug 4, 2015
dealer responded and then just simply didn't respond via email when I asked questions. I live right around the corner and went and bought a car at vision Nissan who seemed very eager to sell me a vehicle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Bob Johnson Nissan:

Rod, thank you for informing us of the problem.  We are very sorry we would not meet your expectations.  If you could please email me with your last name and the email you had on file with us, that would be helpful.  Thank you. Josh.  joshc@bobjohnsonnissan.com
Jul 16, 2015
Great vehicle at low price and mileage.
Is this review helpful? Yes | No

Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle
May 12, 2015
1. I had appointment with internet salesman and he was not there on arrival. 2. I waited 20 minutes for an alternate to take me on the test drive; key could not be found. 3. I had asked for a trade in price to be developed while on the drive; this was not done. 4. The BMW was not clean. It had water bottle, towel and umbrella in it. 5. Alternate salesperson did not know the car. 6. I asked for separate best pricing on both the car and the trade; neither were provided. 7. Sales manager presented from the internet dealer asking prices expecting me to accept them as sold prices. 8. From the time, I had arrived I told sales manager that time was sensitive to me but this was ignored.
2 of 2 people found this review helpful.
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Read 2 old reviews
Mar 6, 2015
Set up an appointment to test drive a vehicle. Told me if I was not able to make the appointment they would need a deposit to keep holding the car and 2 hours later right before I left my house to head there they told me they couldn't find the car and it was sold.
1 of 1 people found this review helpful.
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Dec 27, 2014
They made it very easy and pleasurable to buy a car.
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Response from Bob Johnson Nissan:

Thank you for taking the time to share your purchase experience. We appreciate you business and hope you enjoy your new vehicle

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