Dorschel Automotive Group

3817 W Henrietta Rd
Rochester, NY 14623

Sales: (585) 348-8879

Service: (800) 891-2064

Today 9:00 AM - 8:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2017/11/19/00/55/2016_kia_optima-pic-2689488168475944876-152x114.jpeg

2016 Kia Optima SX Turbo Used Cars in Rochester, NY 14623

Great Deal
$3,848 BELOW
CarGurus IMV of $22,843

Price: $18,995

Mileage: 18,232

Location: Rochester, NY 14623

Average time on market: 55 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Snow White Pearl Description: Used 2016 Kia Optima SX Turbo for sale - $18,995, 18,232 miles with Bluetooth, Navigation System, Leather Seats
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2012 Volkswagen Passat TDI SE Used Cars in Rochester, NY 14623

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CarGurus IMV of $12,218

Price: $10,295

Mileage: 100,618

Location: Rochester, NY 14623

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2012 Volkswagen Passat TDI SE for sale - $10,295, 100,618 miles with Bluetooth, Sunroof/Moonroof
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2015 BMW 5 Series 535i xDrive Sedan AWD Used Cars in Rochester, NY 14623

Great Deal
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CarGurus IMV of $34,992

Price: $31,495

Mileage: 32,143

Location: Rochester, NY 14623

Average time on market: 28 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mediterranean Blue Metallic Description: Used 2015 BMW 5 Series 535i xDrive Sedan AWD for sale - $31,495, 32,143 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Premium Package, Comfort Package, Climate Package
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2017 Nissan Rogue S AWD Used Cars in Rochester, NY 14623

Good Deal
$1,950 BELOW
CarGurus IMV of $20,945

Price: $18,995

Mileage: 4,096

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Glacier White Description: Used 2017 Nissan Rogue S AWD for sale - $18,995, 4,096 miles with Bluetooth, Appearance Package
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2014 MINI Cooper S Convertible Used Cars in Rochester, NY 14623

Good Deal
$1,740 BELOW
CarGurus IMV of $20,535

Price: $18,795

Mileage: 14,580

Location: Rochester, NY 14623

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pepper White Description: Used 2014 MINI Cooper S Convertible for sale - $18,795, 14,580 miles with Bluetooth, Sunroof/Moonroof
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2015 MINI Cooper Paceman S ALL4 Used Cars in Rochester, NY 14623

Good Deal
$1,629 BELOW
CarGurus IMV of $20,624

Price: $18,995

Mileage: 28,240

Location: Rochester, NY 14623

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Midnight Gray Metallic Description: Used 2015 MINI Cooper Paceman S ALL4 for sale - $18,995, 28,240 miles with Sport Package, Bluetooth, Sunroof/Moonroof, Navigation System, Premium Package, Comfort Package
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2017 Nissan Rogue S AWD Used Cars in Rochester, NY 14623

Good Deal
$1,828 BELOW
CarGurus IMV of $20,423

Price: $18,595

Mileage: 5,262

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Palatial Ruby Description: Used 2017 Nissan Rogue S AWD for sale - $18,595, 5,262 miles with Bluetooth
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2010 Nissan Maxima Used Cars in Rochester, NY 14623

Good Deal
$1,569 BELOW
CarGurus IMV of $11,864

Price: $10,295

Mileage: 61,214

Location: Rochester, NY 14623

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Navy Blue Description: Used 2010 Nissan Maxima for sale - $10,295, 61,214 miles with Bluetooth, Sunroof/Moonroof
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2014 Nissan Maxima SV Used Cars in Rochester, NY 14623

Good Deal
$1,793 BELOW
CarGurus IMV of $17,288

Price: $15,495

Mileage: 50,300

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2014 Nissan Maxima SV for sale - $15,495, 50,300 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels, Audio Package
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2014 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Rochester, NY 14623

Good Deal
$2,406 BELOW
CarGurus IMV of $31,101

Price: $28,695

Mileage: 46,073

Location: Rochester, NY 14623

Average time on market: 49 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2014 Mercedes-Benz M-Class ML 350 4MATIC for sale - $28,695, 46,073 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
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2017 Nissan Rogue SV FWD Used Cars in Rochester, NY 14623

Good Deal
$1,614 BELOW
CarGurus IMV of $22,609

Price: $20,995

Mileage: 6,185

Location: Rochester, NY 14623

Average time on market: 24 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Caspian Blue Description: Used 2017 Nissan Rogue SV FWD for sale - $20,995, 6,185 miles with Bluetooth, Premium Package, Remote Start
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2017 Nissan Rogue S AWD Used Cars in Rochester, NY 14623

Good Deal
$1,611 BELOW
CarGurus IMV of $20,606

Price: $18,995

Mileage: 3,163

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Glacier White Description: Used 2017 Nissan Rogue S AWD for sale - $18,995, 3,163 miles with Bluetooth
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2015 Jeep Patriot Latitude 4WD Used Cars in Rochester, NY 14623

Good Deal
$1,254 BELOW
CarGurus IMV of $16,449

Price: $15,195

Mileage: 38,101

Location: Rochester, NY 14623

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Jeep Patriot Latitude 4WD for sale - $15,195, 38,101 miles with Sunroof/Moonroof
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2016 MINI Cooper Hardtop 4 Door Used Cars in Rochester, NY 14623

Good Deal
$1,721 BELOW
CarGurus IMV of $19,716

Price: $17,995

Mileage: 9,729

Location: Rochester, NY 14623

Average time on market: 74 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Silver Metallic Description: Used 2016 MINI Cooper Hardtop 4 Door for sale - $17,995, 9,729 miles with Sport Package, Bluetooth
https://static.cargurus.com/images/forsale/2018/01/07/00/46/2017_nissan_rogue-pic-8448953466979734009-152x114.jpeg

2017 Nissan Rogue S AWD Used Cars in Rochester, NY 14623

Good Deal
$1,544 BELOW
CarGurus IMV of $20,239

Price: $18,695

Mileage: 7,372

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2017 Nissan Rogue S AWD for sale - $18,695, 7,372 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 12, 2018
They followed up right away. I'm still debating on a purchase.
Is this review helpful? Yes | No
Dec 3, 2017
Rdk096
Sales rep and whole staff went above and beyond to help me. Would HIGHLY recommend Dorschel (Jason Colino) ro anyone and everyone!
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for your kind words. We appreciate you sharing your experience with us and letting us know that you worked with Jason!
Dec 2, 2017
Got in touch with me quickly and were very helpful but I ended up going with another vehicle.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you, Chris, for sharing your experience with us! We hope you found a vehicle that suited your needs.
Nov 21, 2017
Jmb27
Wonderful
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for leaving a review!
Nov 18, 2017
Very helpful and informative. Very accommodating to scheduling a test drive.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for the kind words, Gordy! We appreciate knowing that we could help you.
Nov 17, 2017
Excellent follow-up, Quoted price substantially higher than competitors prices.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you, Sam, for your feedback. We do our best to provide the best, fair price by basing it on Kelley Blue Book. We also have a policy for best price guarantee that you can learn more about by contacting your sales consultant.
Nov 2, 2017
Responsive and price on vehicle was competitive. Didn't get deal done before I lost some of the Lexus cash and incentives at the end of the month.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you, Mike, for leaving a review. We're sorry to hear that the deal was not completed before certain incentives expired. How long a process may take can greatly depend on certain customer circumstances, however, we do our best to keep it as fast as possible.
Oct 9, 2017
Islahi
5
Good customer service
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you, Islahi, for leaving a review!
Oct 2, 2017
gunnertron
Dealer did call back the first thing the following business day. Helpful good information but the car sold before I could get up to see it.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for your feedback. We are sorry to hear that you did not get a chance to view the car before it was sold! Unfortunately, we cannot put specific cars on hold as it would be unfair to other customers.
Sep 29, 2017
I went to look at the truck and bought it. I feel I got a great deal at Dorschel!
Is this review helpful? Yes | No
Sep 21, 2017
They followed up and very willing to answer my questions.
Is this review helpful? Yes | No
Sep 16, 2017
GuruD24QH
Not good, they called, could not find car. I called back they found car, had to mechanically inspect. I was told it needed an oxygen sensor they would keep me updated. No contact. I called back was told they were going to wholsale the vehicle, bad wiring. Its still on the carguru site. So two and a half weeks later, Im still looking for a car. They did return the $500 holding fee. Over all very dissatisfied, at best unprofessional. Watch out.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Sep 12, 2017
Reply was prompt. Did not get info asked for
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 6, 2017
Guru91PT5
Responded to inquiry promptly. Great customer service. Very straightforward with everything.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 27, 2017
Prompt response
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2017
I dealt with Rodney at Dorschel infinity and he was awesome.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 23, 2017
phd42
Chris was great to work with. We didn't like the pricing as much. We have seen better prices in Florida where we have a second home. Best to buy down there.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 16, 2017
Mbsride2017
Great
Is this review helpful? Yes | No
Jul 1, 2017
Car had been listed online. Attempted to get more information, and sure enough the car was not in inventory. Days later, and the vehicle was still listed online as available. Keeping an accurate online inventory isn't difficult.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 26, 2017
Bought a 2016 Mustang From a dude named Ivan From Dorchel Exchange. The experience was seamless and pleasure. 10/10 will return again for our next vehicle.
0 of 1 people found this review helpful.
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Jun 21, 2017
They provided the needed information
0 of 1 people found this review helpful.
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Response from Dorschel Automotive Group:

Thank you for leaving a review!
Jun 15, 2017
Chazzy2121
Great dealership with a professional staff !
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you the kind words, we appreciate the opportunity to work with you.
Jun 9, 2017
They called back next morning at 09:15 to set an appt for 10AM. They called me back 10 mins later to say the car had been taken out by a potential buyer to be looked at by his mechanic. Another call came an hour later saying the car was sold.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Alana, thank you for your review.  We're very sorry the vehicle wasn't available for you.  We're glad to hear you were notified quickly of our mistake before more of your time was wasted.  We appreciated the opportunity to work with, and thank you for checking us out.  
May 13, 2017
They were extrememly responsive..
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Corey
May 12, 2017
Great feed back. Little different type selling. Their upfront pricing. I feel fair. One really knows what trade is worth
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Dale for your kind words.  We really appreciate it.
May 1, 2017
mikefoster77
Dealt with one person all the way thru the buying process. Great dealership. Got a great car at a good price.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for the kind words.  
Apr 21, 2017
Good salesman
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Reanna!
Apr 10, 2017
They were very attentive and Matt did a great job
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Andrew.  We appreciate the kind words.
Mar 20, 2017
Was rushed and to the point. Dealer spoke- didn't give me much of a chance to speak. SUV sold
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Amy, I'm sorry to hear you had bad experience.  We would love the opportunity to better understand what went wrong and try to make it right.  If you'd be willing to share your feedback with us that would be great.  Please call our Internet Manager, Tracy, at (585) 321-4059    
Mar 13, 2017
Fair price, helpful salesman, I would reccomend.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for the kind words Daniel!
Feb 18, 2017
awesome dealer
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you very much for the kind words Dave.
Dec 13, 2016
Excellent to work with, consistent in their dealings.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you LeRoy!
Nov 25, 2016
My initial email was followed up within minutes by a phone call from Patrick. An appointment to see and test drive the car was set up. At the dealership, Mike was very knowledgeable and answered our questions. We are in the process of buying the car but are waiting on VW buyback fund transfer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Nina, Thank you for sharing your feedback with us. We are pleased to hear that everything thus far has happened in a timely manner that works well with your schedule. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Mike, Patrick, and their Team Leaders. We look forward to assisting you with the rest of your purchase! Thank you.
Oct 25, 2016
Met us @ the door got down to business we drove the car we came to look at and then we wanted some other options. They showed us cars and we decided to lease 2016. All was great service.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Paul, Thank you for sharing your feedback with us. We are so happy to hear that you had a pleasant experience from walking through the doors to driving home. We appreciate you taking a moment to write a review and we look forward to seeing you again! Thank you.
Oct 20, 2016
Jen Ellis is great to work with. Very responsive and offered great prices
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Bruce, Thank you for sharing your feedback with us! We are very happy to hear that you had a great experience with Jen. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Jen's Managers. Thank you!
Aug 21, 2016
Excellent! Great experience, love my car, great staff.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Derek! Congratulations on your new car and thank you for shopping at Dorschel!
Aug 20, 2016
Very nice, didn't have what I wanted however extremely helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi William, thank you for sharing your feedback with us, we're happy to help. Please feel to reach out to us if you have any other questions. Thank you.
Jul 2, 2016
easy to talk too
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Larry!
Jun 27, 2016
jonnie327
Great customer service experience.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi there! Thank you for sharing your experience with us, we appreciate it!
Jun 17, 2016
Although I missed the opportunity to purchase the vehicle due to my schedule, Dorschel did respond promptly to my inquiry and gave me a courtesy call about the truck being sold before my scheduled appointment. Overall A1 customer service experience.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Terry, thank you for sharing your feedback with us!
Jun 8, 2016
Dorschel got back to me a few hours later stating my top 2 choices were still available. The next day I test drove the the car and loved it! We made the deal at 3:00 and I picked it up at 7:00 the same day. The sales manager and salesperson(s) were very helpful and presented the deal straight up! Absolutely I would buy from Dorschel again.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Mark, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your car with the team at Dorschel Toyota. Customer service is very important to us and we're glad that you were able to purchase a vehicle in a time frame convenient for you. Congratulations on your new car and thank you for shopping at Dorschel. We appreciate you taking the time to write a review and we look forward to seeing you again, thank you.
May 17, 2016
Extremely professional, through, above average car salesman, Joe Roides. We noticed reviews & decided to go talk to him in regards to an SUV we located on the Dorschel Toyota, web site. We became suddenly made aware said SUV was in fact located down the street at the Dorschel Exchange location/lot. He indicated he'd be happy to assist us and amazingly did, took us down, necessary paperwork, and we pleasantly closed the deal. Joe Roides is truly an amazing man & salesman. We recently recommended Joe to close friends of ours and they are working a deal this week on a Corolla for their daughter. The gentleman & Lexus are both above average.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Steve, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a car with Joe and the team at Dorschel. As customer service is very important to us, we are glad that you were able to buy your SUV quickly and with ease. We appreciate you taking a moment to write a review. Congratulations on your new vehicle and thank you for shopping at Dorschel. We look forward to seeing you again, thank you.
Apr 4, 2016
Very good
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Florence!
Mar 20, 2016
Sold same day i was going there. Kept in touch
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 9, 2016
Dealer immediately responded with an email of vehicle profile.
Is this review helpful? Yes | No
Mar 9, 2016
They have been very responsive
Is this review helpful? Yes | No
Feb 27, 2016
Nice
Is this review helpful? Yes | No
Feb 13, 2016
Phreddy24
Mike Gilman was AWESOME ! Very helpful. Vehicle was sold.
Is this review helpful? Yes | No
Feb 1, 2016
Friendly,professional,good communication. Very pleased with the entire package and the salesman
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 29, 2016
Car sold the same day it was posted so I did not have much interaction with the dealer. They were pleasant to speak with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 9 old reviews
Dec 4, 2015
Excellent on all aspects of purchasing a vehicle.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 17, 2015
Was not impressed. I came ready to buy a vehicle that night and dorschel was not ready to make a deal. The price on my trade-in which they raved was such a good price was matched at another dealership without even seeing the car in person. The salesman knew nothing about the vehicle I was looking at. A Nissan Frontier......this is at a Nissan dealership!! Don't waste your time. I found a much better truck at another dealership for the same pricepoint.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2015
Horrible customer service
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2015
Good communication experience with Dorschel. If I didn't buy my GT-R locally I would have driven there.
0 of 1 people found this review helpful.
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Aug 28, 2015
only talked on the phone, pleasant to talk to.
Is this review helpful? Yes | No
Jun 30, 2015
Saw a car online. Talked to sales person who said the car was going to auction, but the car is still listed online.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2015
Good customer followup on inquiries.
Is this review helpful? Yes | No
May 30, 2015
Polite, knowledgeable and patient management and staff! Overall delightful experience.
Is this review helpful? Yes | No
May 11, 2015
Outstanding across the board!!
Is this review helpful? Yes | No

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