Dorschel Automotive Group

3817 W Henrietta Rd
Rochester, NY 14623

Sales: (585) 348-8879

Service: (800) 891-2064

Today 9:00am - 6:00pm
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Featured Listings
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2015 Chevrolet Tahoe LTZ 4WD Used Cars in Rochester, NY 14623

Great Deal
$4,341 BELOW
Instant Market Value of $47,336

Price: $42,995

Mileage: 41,230

Location: Rochester, NY 14623

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Chevrolet Tahoe LTZ 4WD for sale - $42,995, 41,230 miles with Leather Seats, Sunroof/Moonroof, Adaptive Cruise Control, Navigation System, Suspension Package, DVD Entertainment System, Bluetooth, Remote Start
https://static.cargurus.com/images/forsale/2017/04/12/00/25/2014_bmw_x1-pic-7858965686890766037-152x114.jpeg

2014 BMW X1 xDrive28i Used Cars in Rochester, NY 14623

Great Deal
$3,082 BELOW
Instant Market Value of $22,577

Price: $19,495

Mileage: 33,730

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2014 BMW X1 xDrive28i for sale - $19,495, 33,730 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Premium Package
https://static.cargurus.com/images/forsale/2017/05/06/04/45/2014_dodge_dart-pic-3611256693936716646-152x114.jpeg

2014 Dodge Dart GT Used Cars in Rochester, NY 14623

Great Deal
$2,047 BELOW
Instant Market Value of $14,042

Price: $11,995

Mileage: 32,381

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pitch Black Clearcoat Description: Used 2014 Dodge Dart GT for sale - $11,995, 32,381 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/06/13/00/19/2012_hyundai_tucson-pic-2632138646936996544-152x114.jpeg

2012 Hyundai Tucson GLS Used Cars in Rochester, NY 14623

Great Deal
$1,729 BELOW
Instant Market Value of $13,424

Price: $11,695

Mileage: 56,596

Location: Rochester, NY 14623

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Chai Bronze Description: Used 2012 Hyundai Tucson GLS for sale - $11,695, 56,596 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/02/00/07/2014_mini_cooper-pic-9184058091986900453-152x114.jpeg

2014 MINI Cooper Base Used Cars in Rochester, NY 14623

Great Deal
$1,864 BELOW
Instant Market Value of $16,559

Price: $14,695

Mileage: 26,979

Location: Rochester, NY 14623

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Manual Overdrive Color: Blazing Red Metallic Description: Used 2014 MINI Cooper Base for sale - $14,695, 26,979 miles with Bluetooth, Climate Package, Heat Package
https://static.cargurus.com/images/forsale/2017/05/19/00/20/2014_mini_countryman-pic-2211150306550640224-152x114.jpeg

2014 MINI Countryman S ALL4 Used Cars in Rochester, NY 14623

Great Deal
$1,939 BELOW
Instant Market Value of $19,334

Price: $17,395

Mileage: 43,572

Location: Rochester, NY 14623

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blazing Red Metallic Description: Used 2014 MINI Countryman S ALL4 for sale - $17,395, 43,572 miles with Bluetooth, Sunroof/Moonroof, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/04/27/23/34/2014_chevrolet_impala-pic-3381477963754662669-152x114.jpeg

2014 Chevrolet Impala 2LT Used Cars in Rochester, NY 14623

Good Deal
$1,705 BELOW
Instant Market Value of $18,700

Price: $16,995

Mileage: 26,329

Location: Rochester, NY 14623

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2014 Chevrolet Impala 2LT for sale - $16,995, 26,329 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/02/00/07/2009_acura_mdx-pic-2565300645103345820-152x114.jpeg

2009 Acura MDX AWD Used Cars in Rochester, NY 14623

Good Deal
$2,505 BELOW
Instant Market Value of $12,505

Price: $10,000

Mileage: 128,009

Location: Rochester, NY 14623

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Sterling Gray Metallic Description: Used 2009 Acura MDX AWD for sale - $10,000, 128,009 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/04/30/00/54/2015_kia_k900-pic-1428739738033501967-152x114.jpeg

2015 Kia K900 Luxury V8 Used Cars in Rochester, NY 14623

Good Deal
$4,535 BELOW
Instant Market Value of $32,530

Price: $27,995

Mileage: 25,406

Location: Rochester, NY 14623

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Aurora Black Pearl Description: Used 2015 Kia K900 Luxury V8 for sale - $27,995, 25,406 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/06/17/00/51/2017_kia_sportage-pic-5973655898468659954-152x114.jpeg

2017 Kia Sportage LX Used Cars in Rochester, NY 14623

Good Deal
$1,750 BELOW
Instant Market Value of $20,745

Price: $18,995

Mileage: 7,115

Location: Rochester, NY 14623

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Black Cherry Description: Used 2017 Kia Sportage LX for sale - $18,995, 7,115 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/05/04/00/17/2014_nissan_altima-pic-939220495341928181-152x114.jpeg

2014 Nissan Altima 3.5 SL Used Cars in Rochester, NY 14623

Good Deal
$1,601 BELOW
Instant Market Value of $15,596

Price: $13,995

Mileage: 60,119

Location: Rochester, NY 14623

Average time on market: 38 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Java Metallic Description: Used 2014 Nissan Altima 3.5 SL for sale - $13,995, 60,119 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/07/13/00/34/2013_nissan_rogue-pic-3994997371338526999-152x114.jpeg

2013 Nissan Rogue SV AWD Used Cars in Rochester, NY 14623

Good Deal
$1,445 BELOW
Instant Market Value of $13,140

Price: $11,695

Mileage: 84,999

Location: Rochester, NY 14623

Average time on market: 47 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2013 Nissan Rogue SV AWD for sale - $11,695, 84,999 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2017/07/07/01/17/2014_honda_cr-v-pic-7457558248525590021-152x114.jpeg

2014 Honda CR-V EX-L AWD Used Cars in Rochester, NY 14623

Good Deal
$1,366 BELOW
Instant Market Value of $20,961

Price: $19,595

Mileage: 34,292

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Kona Coffee Metallic Description: Used 2014 Honda CR-V EX-L AWD for sale - $19,595, 34,292 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/07/13/00/34/2017_volkswagen_jetta-pic-9046166397789072789-152x114.jpeg

2017 Volkswagen Jetta SE Used Cars in Rochester, NY 14623

Good Deal
$1,562 BELOW
Instant Market Value of $18,757

Price: $17,195

Mileage: 12,282

Location: Rochester, NY 14623

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silk Blue Metallic Description: Used 2017 Volkswagen Jetta SE for sale - $17,195, 12,282 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/21/00/24/2015_buick_encore-pic-2758149336560920035-152x114.jpeg

2015 Buick Encore Used Cars in Rochester, NY 14623

Good Deal
$1,989 BELOW
Instant Market Value of $18,284

Price: $16,295

Mileage: 10,706

Location: Rochester, NY 14623

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Blue Metallic Description: Used 2015 Buick Encore for sale - $16,295, 10,706 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 23, 2017
phd42
Chris was great to work with. We didn't like the pricing as much. We have seen better prices in Florida where we have a second home. Best to buy down there.
Is this review helpful? Yes | No
Jul 16, 2017
Mbsride2017
Great
Is this review helpful? Yes | No
Jul 1, 2017
Car had been listed online. Attempted to get more information, and sure enough the car was not in inventory. Days later, and the vehicle was still listed online as available. Keeping an accurate online inventory isn't difficult.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 26, 2017
Bought a 2016 Mustang From a dude named Ivan From Dorchel Exchange. The experience was seamless and pleasure. 10/10 will return again for our next vehicle.
Is this review helpful? Yes | No
Jun 21, 2017
They provided the needed information
Is this review helpful? Yes | No
Jun 15, 2017
Chazzy2121
Great dealership with a professional staff !
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you the kind words, we appreciate the opportunity to work with you.
Jun 9, 2017
They called back next morning at 09:15 to set an appt for 10AM. They called me back 10 mins later to say the car had been taken out by a potential buyer to be looked at by his mechanic. Another call came an hour later saying the car was sold.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Alana, thank you for your review.  We're very sorry the vehicle wasn't available for you.  We're glad to hear you were notified quickly of our mistake before more of your time was wasted.  We appreciated the opportunity to work with, and thank you for checking us out.  
May 13, 2017
They were extrememly responsive..
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Corey
May 12, 2017
Great feed back. Little different type selling. Their upfront pricing. I feel fair. One really knows what trade is worth
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Dale for your kind words.  We really appreciate it.
May 1, 2017
mikefoster77
Dealt with one person all the way thru the buying process. Great dealership. Got a great car at a good price.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for the kind words.  
Apr 21, 2017
Good salesman
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Reanna!
Apr 10, 2017
They were very attentive and Matt did a great job
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Andrew.  We appreciate the kind words.
Mar 20, 2017
Was rushed and to the point. Dealer spoke- didn't give me much of a chance to speak. SUV sold
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Amy, I'm sorry to hear you had bad experience.  We would love the opportunity to better understand what went wrong and try to make it right.  If you'd be willing to share your feedback with us that would be great.  Please call our Internet Manager, Tracy, at (585) 321-4059    
Mar 13, 2017
Fair price, helpful salesman, I would reccomend.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you for the kind words Daniel!
Feb 18, 2017
awesome dealer
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you very much for the kind words Dave.
Dec 13, 2016
Excellent to work with, consistent in their dealings.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you LeRoy!
Nov 25, 2016
My initial email was followed up within minutes by a phone call from Patrick. An appointment to see and test drive the car was set up. At the dealership, Mike was very knowledgeable and answered our questions. We are in the process of buying the car but are waiting on VW buyback fund transfer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Nina, Thank you for sharing your feedback with us. We are pleased to hear that everything thus far has happened in a timely manner that works well with your schedule. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Mike, Patrick, and their Team Leaders. We look forward to assisting you with the rest of your purchase! Thank you.
Oct 25, 2016
Met us @ the door got down to business we drove the car we came to look at and then we wanted some other options. They showed us cars and we decided to lease 2016. All was great service.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Paul, Thank you for sharing your feedback with us. We are so happy to hear that you had a pleasant experience from walking through the doors to driving home. We appreciate you taking a moment to write a review and we look forward to seeing you again! Thank you.
Oct 20, 2016
Jen Ellis is great to work with. Very responsive and offered great prices
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Bruce, Thank you for sharing your feedback with us! We are very happy to hear that you had a great experience with Jen. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Jen's Managers. Thank you!
Aug 21, 2016
Excellent! Great experience, love my car, great staff.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Derek! Congratulations on your new car and thank you for shopping at Dorschel!
Aug 20, 2016
Very nice, didn't have what I wanted however extremely helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Automotive Group:

Hi William, thank you for sharing your feedback with us, we're happy to help. Please feel to reach out to us if you have any other questions. Thank you.
Jul 2, 2016
easy to talk too
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Larry!
Jun 27, 2016
jonnie327
Great customer service experience.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi there! Thank you for sharing your experience with us, we appreciate it!
Jun 17, 2016
Although I missed the opportunity to purchase the vehicle due to my schedule, Dorschel did respond promptly to my inquiry and gave me a courtesy call about the truck being sold before my scheduled appointment. Overall A1 customer service experience.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Terry, thank you for sharing your feedback with us!
Jun 8, 2016
Dorschel got back to me a few hours later stating my top 2 choices were still available. The next day I test drove the the car and loved it! We made the deal at 3:00 and I picked it up at 7:00 the same day. The sales manager and salesperson(s) were very helpful and presented the deal straight up! Absolutely I would buy from Dorschel again.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Mark, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your car with the team at Dorschel Toyota. Customer service is very important to us and we're glad that you were able to purchase a vehicle in a time frame convenient for you. Congratulations on your new car and thank you for shopping at Dorschel. We appreciate you taking the time to write a review and we look forward to seeing you again, thank you.
May 17, 2016
Extremely professional, through, above average car salesman, Joe Roides. We noticed reviews & decided to go talk to him in regards to an SUV we located on the Dorschel Toyota, web site. We became suddenly made aware said SUV was in fact located down the street at the Dorschel Exchange location/lot. He indicated he'd be happy to assist us and amazingly did, took us down, necessary paperwork, and we pleasantly closed the deal. Joe Roides is truly an amazing man & salesman. We recently recommended Joe to close friends of ours and they are working a deal this week on a Corolla for their daughter. The gentleman & Lexus are both above average.
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Hi Steve, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a car with Joe and the team at Dorschel. As customer service is very important to us, we are glad that you were able to buy your SUV quickly and with ease. We appreciate you taking a moment to write a review. Congratulations on your new vehicle and thank you for shopping at Dorschel. We look forward to seeing you again, thank you.
Apr 4, 2016
Very good
Is this review helpful? Yes | No

Response from Dorschel Automotive Group:

Thank you Florence!
Mar 20, 2016
Sold same day i was going there. Kept in touch
Is this review helpful? Yes | No
Mar 9, 2016
Dealer immediately responded with an email of vehicle profile.
Is this review helpful? Yes | No
Mar 9, 2016
They have been very responsive
Is this review helpful? Yes | No
Feb 27, 2016
Nice
Is this review helpful? Yes | No
Feb 13, 2016
Phreddy24
Mike Gilman was AWESOME ! Very helpful. Vehicle was sold.
Is this review helpful? Yes | No
Feb 1, 2016
Friendly,professional,good communication. Very pleased with the entire package and the salesman
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 29, 2016
Car sold the same day it was posted so I did not have much interaction with the dealer. They were pleasant to speak with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 4, 2015
Excellent on all aspects of purchasing a vehicle.
Is this review helpful? Yes | No
Nov 17, 2015
Was not impressed. I came ready to buy a vehicle that night and dorschel was not ready to make a deal. The price on my trade-in which they raved was such a good price was matched at another dealership without even seeing the car in person. The salesman knew nothing about the vehicle I was looking at. A Nissan Frontier......this is at a Nissan dealership!! Don't waste your time. I found a much better truck at another dealership for the same pricepoint.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2015
Horrible customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2015
Good communication experience with Dorschel. If I didn't buy my GT-R locally I would have driven there.
Is this review helpful? Yes | No
Aug 28, 2015
only talked on the phone, pleasant to talk to.
Is this review helpful? Yes | No
Read 4 old reviews
Jun 30, 2015
Saw a car online. Talked to sales person who said the car was going to auction, but the car is still listed online.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2015
Good customer followup on inquiries.
Is this review helpful? Yes | No
May 30, 2015
Polite, knowledgeable and patient management and staff! Overall delightful experience.
Is this review helpful? Yes | No
May 11, 2015
Outstanding across the board!!
Is this review helpful? Yes | No

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