Dorschel Automotive Group

3817 W Henrietta Rd
Rochester, NY 14623

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Sales: (585) 348-8879

Service: (800) 891-2064

Today 9:00 AM - 8:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/08/27/22/55/2016_volkswagen_golf_sportwagen-pic-7174055000188692930-152x114.jpeg

2016 Volkswagen Golf SportWagen TSI Limited Edition Used Cars in Rochester, NY 14623

Great Deal
$2,232 BELOW
CarGurus IMV of $15,027

Price: $12,795

Mileage: 43,546

Location: Rochester, NY 14623

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2016 Volkswagen Golf SportWagen TSI Limited Edition for sale - $12,795, 43,546 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/06/18/22/11/2019_mini_cooper-pic-2473277099996730391-152x114.jpeg

2019 MINI Cooper 4-Door Hatchback FWD Used Cars in Rochester, NY 14623

Great Deal
$3,090 BELOW
CarGurus IMV of $23,085

Price: $19,995

Mileage: 6,600

Location: Rochester, NY 14623

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Moonwalk Gray Metallic Description: Used 2019 MINI Cooper 4-Door Hatchback FWD for sale - $19,995, 6,600 miles
https://static.cargurus.com/images/forsale/2019/08/05/22/29/2016_mercedes-benz_cls-class-pic-3469868709356764592-152x114.jpeg

2016 Mercedes-Benz CLS-Class CLS 550 4MATIC Used Cars in Rochester, NY 14623

Great Deal
$4,662 BELOW
CarGurus IMV of $46,657

Price: $41,995

Mileage: 21,621

Location: Rochester, NY 14623

Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Black Description: Used 2016 Mercedes-Benz CLS-Class CLS 550 4MATIC for sale - $41,995, 21,621 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/09/13/22/29/2014_toyota_avalon_hybrid-pic-9068471458313214555-152x114.jpeg

2014 Toyota Avalon Hybrid Used Cars in Rochester, NY 14623

Great Deal
$2,115 BELOW
CarGurus IMV of $17,110

Price: $14,995

Mileage: 67,433

Location: Rochester, NY 14623

Average time on market: 21 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Beige Description: Used 2014 Toyota Avalon Hybrid for sale - $14,995, 67,433 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/09/13/07/31/2017_lexus_nx_200t-pic-1953940175819638866-152x114.jpeg

2017 Lexus NX 200t F Sport AWD Used Cars in Rochester, NY 14623

Great Deal
$3,128 BELOW
CarGurus IMV of $34,123

Price: $30,995

Mileage: 33,354

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Description: Used 2017 Lexus NX 200t F Sport AWD for sale - $30,995, 33,354 miles with Bluetooth, Sunroof/Moonroof, Power Package, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2019/07/29/22/30/2017_honda_cr-v-pic-6185291301802747180-152x114.jpeg

2017 Honda CR-V Touring AWD Used Cars in Rochester, NY 14623

Great Deal
$1,812 BELOW
CarGurus IMV of $25,807

Price: $23,995

Mileage: 50,083

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Silver Description: Used 2017 Honda CR-V Touring AWD for sale - $23,995, 50,083 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2019/07/23/22/39/2015_dodge_durango-pic-5925513414473780591-152x114.jpeg

2015 Dodge Durango Limited AWD Used Cars in Rochester, NY 14623

Great Deal
$2,176 BELOW
CarGurus IMV of $24,171

Price: $21,995

Mileage: 61,798

Location: Rochester, NY 14623

Average time on market: 44 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Dodge Durango Limited AWD for sale - $21,995, 61,798 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System, Quick Order Package
https://static.cargurus.com/images/forsale/2019/08/14/22/28/2013_hyundai_santa_fe-pic-5883058892955625923-152x114.jpeg

2013 Hyundai Santa Fe Limited AWD Used Cars in Rochester, NY 14623

Great Deal
$1,681 BELOW
CarGurus IMV of $14,676

Price: $12,995

Mileage: 91,521

Location: Rochester, NY 14623

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Iron Frost Description: Used 2013 Hyundai Santa Fe Limited AWD for sale - $12,995, 91,521 miles with Bluetooth, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2019/05/15/22/26/2015_dodge_durango-pic-8566134761330147132-152x114.jpeg

2015 Dodge Durango Limited AWD Used Cars in Rochester, NY 14623

Great Deal
$2,055 BELOW
CarGurus IMV of $25,050

Price: $22,995

Mileage: 51,842

Location: Rochester, NY 14623

Average time on market: 44 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Dodge Durango Limited AWD for sale - $22,995, 51,842 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System, Quick Order Package
https://static.cargurus.com/images/forsale/2019/07/03/22/40/2019_nissan_rogue-pic-7015400151768911367-152x114.jpeg

2019 Nissan Rogue SV AWD Used Cars in Rochester, NY 14623

Good Deal
$1,776 BELOW
CarGurus IMV of $24,271

Price: $22,495

Mileage: 1,953

Location: Rochester, NY 14623

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Black Pearl Description: Used 2019 Nissan Rogue SV AWD for sale - $22,495, 1,953 miles with Bluetooth, Remote Start, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/04/23/08/2018_lexus_rx-pic-9212864212466589816-152x114.jpeg

2018 Lexus RX 350 AWD Used Cars in Rochester, NY 14623

Good Deal
$2,842 BELOW
CarGurus IMV of $46,837

Price: $43,995

Mileage: 6,943

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Eminent White Pearl Description: Used 2018 Lexus RX 350 AWD for sale - $43,995, 6,943 miles with Adaptive Cruise Control, Bluetooth
https://static.cargurus.com/images/forsale/2019/06/05/22/42/2016_audi_a4-pic-6492577222961798271-152x114.jpeg

2016 Audi A4 2.0T quattro Premium Sedan AWD Used Cars in Rochester, NY 14623

Good Deal
$1,848 BELOW
CarGurus IMV of $21,843

Price: $19,995

Mileage: 38,192

Location: Rochester, NY 14623

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blue Description: Used 2016 Audi A4 2.0T quattro Premium Sedan AWD for sale - $19,995, 38,192 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/09/13/07/31/2018_lexus_rx-pic-291763613013907521-152x114.jpeg

2018 Lexus RX 350 AWD Used Cars in Rochester, NY 14623

Good Deal
$2,778 BELOW
CarGurus IMV of $44,773

Price: $41,995

Mileage: 9,212

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Satin Cashmere Metallic Description: Used 2018 Lexus RX 350 AWD for sale - $41,995, 9,212 miles with Adaptive Cruise Control, Bluetooth
https://static.cargurus.com/images/forsale/2019/05/14/23/07/2015_mitsubishi_outlander_sport-pic-8048282212586846844-152x114.jpeg

2015 Mitsubishi Outlander Sport 2.4 ES AWD Used Cars in Rochester, NY 14623

Good Deal
$1,288 BELOW
CarGurus IMV of $14,483

Price: $13,195

Mileage: 30,973

Location: Rochester, NY 14623

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Red Description: Used 2015 Mitsubishi Outlander Sport 2.4 ES AWD for sale - $13,195, 30,973 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/08/02/22/33/2016_kia_optima-pic-8126955464846550539-152x114.jpeg

2016 Kia Optima EX Used Cars in Rochester, NY 14623

Good Deal
$1,679 BELOW
CarGurus IMV of $17,174

Price: $15,495

Mileage: 29,996

Location: Rochester, NY 14623

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Horizon Blue Description: Used 2016 Kia Optima EX for sale - $15,495, 29,996 miles with Bluetooth, Leather Seats
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A large number of listings matched your criteria. You are seeing the top 2,000 listings.

All reviewers have been verified to have contacted this dealer – Learn More
Sep 9, 2019
Quick response offering more assistance with my vehicle search if I contacted them. Very reasonable solution.
Sep 2, 2019
GuruYQ5LQ
Very responsive and easy to work with.
Aug 23, 2019
Excellent! Ended up buying this one
Jul 25, 2019
GuruLRBSN
overpriced vehicle , sales person was useless , kept saying "we have clear pricing etc" . When I pointed out that their VW is 3k higher than average , she mumbled something like "no haggle price " . Total waste of time , they should hire better sales people with real skills . Never consider them again .
Jul 24, 2019
This was the best car buying experience I have ever had and will highly recommend Dorschel Lexus to others.
Jun 26, 2019
GuruZXCHJ
I only talk to them on the phone but been to the dealer a few year back and they keep up a good car company
May 11, 2019
GuruLGLMC
Great service.
1 people found this review helpful.
Apr 15, 2019
Very good
1 people found this review helpful.
Mar 21, 2019
They called me immediately and set up an appt.
1 people found this review helpful.
Feb 17, 2019
GuruXCPJH
Very rewarding experience helped by a very knowledgeable salesperson. Who answered all my pertinent questions and was a total professional.
1 people found this review helpful.
Feb 12, 2019
truckforme6101
Prompt and courteous response.
1 people found this review helpful.
Feb 9, 2019
They responded quite quickly.
1 people found this review helpful.
Jan 22, 2019
Easy transition.
1 people found this review helpful.
Jan 18, 2019
Called mark and he was very helpful as my battery in the fave had died and the car wouldn't start.
1 people found this review helpful.
Jan 16, 2019
There was no hassle, no attempt at a hard sell, just courtesy and patience by Eric Gambino who took the time to show me as many cars as I wanted to see, and didn't attempt to push any of them on me. He also didn't pester me to make up my mind over the week that I took to make a decision. Overall, working with Eric at Dorschel VW was a pleasant experience, and I did purchase a car.
1 people found this review helpful.
Dec 29, 2018
Mark was a pleasure to do business with. He was very knowledgeable and helpful. I never felt like I was being pressured into buying a car, and the process of buying was painless and informative!
1 people found this review helpful.
Dec 29, 2018
Easy smooth experience.
1 people found this review helpful.
Dec 25, 2018
I dealt with a salesman there that was both pleasant and knowledgeable.Great to deal with.
1 people found this review helpful.
Dec 5, 2018
The sales person was terrible we came out twice the meet with him and the expirace was horrible the second time we went to the dealer I was called to go see some cars to see if I was interested but when I arrived I was taken to the side if the building to go check out the cars but there were no cars the sales person said omg were are the cars he took us back inside left us waiting in the lobby for 20 minutes just to come back and say that they have to no cars available at this time I was disappointed in his lack of interest to get me into a vehicle I will never shop in this dealers ever again I felt discriminated ..
1 people found this review helpful.
Nov 9, 2018
Awesome experience ended up buying this vehicle. Love it !
Nov 6, 2018
Ary585
Got a call 2 weeks later
Nov 6, 2018
Very good to work with. Got a great car. Would work with them again.
Nov 5, 2018
Great experience! Great prices without the hassle! Very quick to respond to emails and phone calls. Gave a tour of the dealership. Thorough review of the new car and nice follow up after I left,
Oct 27, 2018
Great experience!
Oct 22, 2018
Response was immediate, will stop in to see them soon
Sep 26, 2018
Charlene Roby
Friendly!
Sep 22, 2018
Responded to me rt away
Aug 14, 2018
Lori2929
Quick to respond
Jul 23, 2018
Excellent
1 people found this review helpful.
Jul 10, 2018
abrigandi
Great experience salesman very knowledgeable
Jul 6, 2018
Hdepot91
5
Nice dealership - no pressure and professional
Jun 19, 2018
We scheduled an appointment to see the car. When we got there, they weren’t expecting us. They didn’t know where it was, and then they weren’t sure they were even selling it! Waste of my time!!
1 people found this review helpful.
Jun 18, 2018
GuruWG5D9
Car did not have the options I needed. Love this dealership. Always helpful.
Jun 17, 2018
Very patient in seeing my needs and trying to accommodate them.
Jun 9, 2018
GuruWJYKQ
Contacted the next day. Didn't buy it as they were closed but appears like a decent dealership
Jun 6, 2018
GuruWGPB7
Polite and responsive, but very rigid in their policies and procedures. I wanted to pay the total amount by personal check, but they would not accept that and I was unable to get to my bank for a cashier's check prior to my scheduled visit to Dorschel. (Scheduling a trip @ 120+ miles meant having to rely on a friend to accompany.) I offered to give them my bank's tele# and acct. number so they could verify sufficient funds within 24 hrs. of the planned transaction (on a Saturday), but they refused. This experience gave me cause for concern about their rigidity, should there be an issue with a vehicle purchased from them. The distance of 120+ miles compounded my concerns. I'm not likely to do business with them.
2 people found this review helpful.
May 18, 2018
Great people to work with, they stand behind the promise to give you the best deal out there..
May 6, 2018
Great to deal with. Love my new vehicle!
0 people found this review helpful.
Apr 29, 2018
Excellent: sales person followed up on every single issue I had with car, resulted in sale and I will be back if I need another one. I will recommend Dorschel to friends & family. NOTE; Old fashion work ethic wins in the long run.
Apr 23, 2018
Glady0ureg0ne
Got a quality car for a great price. My first time financing a car by myself and Ivan was very helpful.
Apr 18, 2018
This has been our third visit and have bought two,still waiting for our third. Socky had treated very well. We are waiting for the markets to make a more affordable LEASE.
Apr 10, 2018
GuruY2ZVH
Great
1 people found this review helpful.
Feb 27, 2018
They are really great to work with. I will be working with them from now on.
1 people found this review helpful.
Feb 20, 2018
kellz1981
Horrible experience. They spoke over me. Never let me finish a sentence, rude never listened. Told me my cosigner's credit score was significantly lower than it really was. I ended up walking out!! Dont buy a car here! I ended up purchasing a car from another dealership.
5 people found this review helpful.
Feb 12, 2018
great place
0 people found this review helpful.
Feb 6, 2018
jc5588
75
They responded quickly but found local car.
0 people found this review helpful.
Jan 29, 2018
Dealt with Kim Braggins. Excellent experience. No pressure, thorough explanation of vehicle styles and financing. I highly recommend Kim.
2 people found this review helpful.
Jan 28, 2018
Guru5L5HS
reached out and were available for follow up, we just went in a different direction to find our dream car.
Jan 22, 2018
straight forward, no haggle dealership, a pleasant car buying expierance.
Jan 12, 2018
They followed up right away. I'm still debating on a purchase.
Dec 3, 2017
Rdk096
Sales rep and whole staff went above and beyond to help me. Would HIGHLY recommend Dorschel (Jason Colino) ro anyone and everyone!
Response from current dealership:
Thank you for your kind words. We appreciate you sharing your experience with us and letting us know that you worked with Jason!
Dec 2, 2017
Got in touch with me quickly and were very helpful but I ended up going with another vehicle.
Response from current dealership:
Thank you, Chris, for sharing your experience with us! We hope you found a vehicle that suited your needs.
Nov 21, 2017
Jmb27
Wonderful
Response from current dealership:
Thank you for leaving a review!
Nov 18, 2017
Very helpful and informative. Very accommodating to scheduling a test drive.
0 people found this review helpful.
Response from current dealership:
Thank you for the kind words, Gordy! We appreciate knowing that we could help you.
Nov 17, 2017
Excellent follow-up, Quoted price substantially higher than competitors prices.
Response from current dealership:
Thank you, Sam, for your feedback. We do our best to provide the best, fair price by basing it on Kelley Blue Book. We also have a policy for best price guarantee that you can learn more about by contacting your sales consultant.
Nov 2, 2017
Responsive and price on vehicle was competitive. Didn't get deal done before I lost some of the Lexus cash and incentives at the end of the month.
Response from current dealership:
Thank you, Mike, for leaving a review. We're sorry to hear that the deal was not completed before certain incentives expired. How long a process may take can greatly depend on certain customer circumstances, however, we do our best to keep it as fast as possible.
Oct 9, 2017
Islahi
5
Good customer service
0 people found this review helpful.
Response from current dealership:
Thank you, Islahi, for leaving a review!
Oct 2, 2017
gunnertron
Dealer did call back the first thing the following business day. Helpful good information but the car sold before I could get up to see it.
Response from current dealership:
Thank you for your feedback. We are sorry to hear that you did not get a chance to view the car before it was sold! Unfortunately, we cannot put specific cars on hold as it would be unfair to other customers.
Sep 29, 2017
I went to look at the truck and bought it. I feel I got a great deal at Dorschel!
Sep 21, 2017
They followed up and very willing to answer my questions.
Read 48 old reviews
Sep 16, 2017
GuruD24QH
Not good, they called, could not find car. I called back they found car, had to mechanically inspect. I was told it needed an oxygen sensor they would keep me updated. No contact. I called back was told they were going to wholsale the vehicle, bad wiring. Its still on the carguru site. So two and a half weeks later, Im still looking for a car. They did return the $500 holding fee. Over all very dissatisfied, at best unprofessional. Watch out.
5 people found this review helpful.
Sep 12, 2017
Reply was prompt. Did not get info asked for
2 people found this review helpful.
Sep 6, 2017
Guru91PT5
Responded to inquiry promptly. Great customer service. Very straightforward with everything.
0 people found this review helpful.
Aug 27, 2017
Prompt response
1 people found this review helpful.
Aug 17, 2017
I dealt with Rodney at Dorschel infinity and he was awesome.
0 people found this review helpful.
Jul 23, 2017
phd42
Chris was great to work with. We didn't like the pricing as much. We have seen better prices in Florida where we have a second home. Best to buy down there.
2 people found this review helpful.
Jul 16, 2017
Mbsride2017
Great
Jul 1, 2017
Car had been listed online. Attempted to get more information, and sure enough the car was not in inventory. Days later, and the vehicle was still listed online as available. Keeping an accurate online inventory isn't difficult.
5 people found this review helpful.
Jun 26, 2017
Bought a 2016 Mustang From a dude named Ivan From Dorchel Exchange. The experience was seamless and pleasure. 10/10 will return again for our next vehicle.
0 people found this review helpful.
Jun 21, 2017
They provided the needed information
0 people found this review helpful.
Response from current dealership:
Thank you for leaving a review!
Jun 15, 2017
Chazzy2121
Great dealership with a professional staff !
1 people found this review helpful.
Response from current dealership:
Thank you the kind words, we appreciate the opportunity to work with you.
Jun 9, 2017
They called back next morning at 09:15 to set an appt for 10AM. They called me back 10 mins later to say the car had been taken out by a potential buyer to be looked at by his mechanic. Another call came an hour later saying the car was sold.
5 people found this review helpful.
Response from current dealership:
Hi Alana, thank you for your review.  We're very sorry the vehicle wasn't available for you.  We're glad to hear you were notified quickly of our mistake before more of your time was wasted.  We appreciated the opportunity to work with, and thank you for checking us out.  
May 13, 2017
They were extrememly responsive..
2 people found this review helpful.
Response from current dealership:
Thank you Corey
May 12, 2017
Great feed back. Little different type selling. Their upfront pricing. I feel fair. One really knows what trade is worth
0 people found this review helpful.
Response from current dealership:
Thank you Dale for your kind words.  We really appreciate it.
May 1, 2017
mikefoster77
Dealt with one person all the way thru the buying process. Great dealership. Got a great car at a good price.
5 people found this review helpful.
Response from current dealership:
Thank you for the kind words.  
Apr 21, 2017
Good salesman
2 people found this review helpful.
Response from current dealership:
Thank you Reanna!
Apr 10, 2017
They were very attentive and Matt did a great job
2 people found this review helpful.
Response from current dealership:
Thank you Andrew.  We appreciate the kind words.
Mar 20, 2017
Was rushed and to the point. Dealer spoke- didn't give me much of a chance to speak. SUV sold
3 people found this review helpful.
Response from current dealership:
Hi Amy, I'm sorry to hear you had bad experience.  We would love the opportunity to better understand what went wrong and try to make it right.  If you'd be willing to share your feedback with us that would be great.  Please call our Internet Manager, Tracy, at (585) 321-4059    
Mar 13, 2017
Fair price, helpful salesman, I would reccomend.
0 people found this review helpful.
Response from current dealership:
Thank you for the kind words Daniel!
Feb 18, 2017
awesome dealer
1 people found this review helpful.
Response from current dealership:
Thank you very much for the kind words Dave.
Dec 13, 2016
Excellent to work with, consistent in their dealings.
1 people found this review helpful.
Response from current dealership:
Thank you LeRoy!
Nov 25, 2016
My initial email was followed up within minutes by a phone call from Patrick. An appointment to see and test drive the car was set up. At the dealership, Mike was very knowledgeable and answered our questions. We are in the process of buying the car but are waiting on VW buyback fund transfer.
2 people found this review helpful.
Response from current dealership:
Hi Nina, Thank you for sharing your feedback with us. We are pleased to hear that everything thus far has happened in a timely manner that works well with your schedule. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Mike, Patrick, and their Team Leaders. We look forward to assisting you with the rest of your purchase! Thank you.
Oct 25, 2016
Met us @ the door got down to business we drove the car we came to look at and then we wanted some other options. They showed us cars and we decided to lease 2016. All was great service.
1 people found this review helpful.
Response from current dealership:
Hi Paul, Thank you for sharing your feedback with us. We are so happy to hear that you had a pleasant experience from walking through the doors to driving home. We appreciate you taking a moment to write a review and we look forward to seeing you again! Thank you.
Oct 20, 2016
Jen Ellis is great to work with. Very responsive and offered great prices
0 people found this review helpful.
Response from current dealership:
Hi Bruce, Thank you for sharing your feedback with us! We are very happy to hear that you had a great experience with Jen. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Jen's Managers. Thank you!
Aug 21, 2016
Excellent! Great experience, love my car, great staff.
Response from current dealership:
Thank you Derek! Congratulations on your new car and thank you for shopping at Dorschel!
Aug 20, 2016
Very nice, didn't have what I wanted however extremely helpful
1 people found this review helpful.
Response from current dealership:
Hi William, thank you for sharing your feedback with us, we're happy to help. Please feel to reach out to us if you have any other questions. Thank you.
Jul 2, 2016
easy to talk too
Response from current dealership:
Thank you Larry!
Jun 27, 2016
jonnie327
Great customer service experience.
Response from current dealership:
Hi there! Thank you for sharing your experience with us, we appreciate it!
Jun 17, 2016
Although I missed the opportunity to purchase the vehicle due to my schedule, Dorschel did respond promptly to my inquiry and gave me a courtesy call about the truck being sold before my scheduled appointment. Overall A1 customer service experience.
Response from current dealership:
Hi Terry, thank you for sharing your feedback with us!
Jun 8, 2016
Dorschel got back to me a few hours later stating my top 2 choices were still available. The next day I test drove the the car and loved it! We made the deal at 3:00 and I picked it up at 7:00 the same day. The sales manager and salesperson(s) were very helpful and presented the deal straight up! Absolutely I would buy from Dorschel again.
Response from current dealership:
Hi Mark, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your car with the team at Dorschel Toyota. Customer service is very important to us and we're glad that you were able to purchase a vehicle in a time frame convenient for you. Congratulations on your new car and thank you for shopping at Dorschel. We appreciate you taking the time to write a review and we look forward to seeing you again, thank you.
May 17, 2016
Extremely professional, through, above average car salesman, Joe Roides. We noticed reviews & decided to go talk to him in regards to an SUV we located on the Dorschel Toyota, web site. We became suddenly made aware said SUV was in fact located down the street at the Dorschel Exchange location/lot. He indicated he'd be happy to assist us and amazingly did, took us down, necessary paperwork, and we pleasantly closed the deal. Joe Roides is truly an amazing man & salesman. We recently recommended Joe to close friends of ours and they are working a deal this week on a Corolla for their daughter. The gentleman & Lexus are both above average.
Response from current dealership:
Hi Steve, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a car with Joe and the team at Dorschel. As customer service is very important to us, we are glad that you were able to buy your SUV quickly and with ease. We appreciate you taking a moment to write a review. Congratulations on your new vehicle and thank you for shopping at Dorschel. We look forward to seeing you again, thank you.
Apr 4, 2016
Very good
Response from current dealership:
Thank you Florence!
Mar 20, 2016
Sold same day i was going there. Kept in touch
1 people found this review helpful.
Mar 9, 2016
Dealer immediately responded with an email of vehicle profile.
Mar 9, 2016
They have been very responsive
Feb 27, 2016
Nice
Feb 13, 2016
Phreddy24
Mike Gilman was AWESOME ! Very helpful. Vehicle was sold.
Feb 1, 2016
Friendly,professional,good communication. Very pleased with the entire package and the salesman
1 people found this review helpful.
Jan 29, 2016
Car sold the same day it was posted so I did not have much interaction with the dealer. They were pleasant to speak with.
1 people found this review helpful.
Dec 4, 2015
Excellent on all aspects of purchasing a vehicle.
0 people found this review helpful.
Nov 17, 2015
Was not impressed. I came ready to buy a vehicle that night and dorschel was not ready to make a deal. The price on my trade-in which they raved was such a good price was matched at another dealership without even seeing the car in person. The salesman knew nothing about the vehicle I was looking at. A Nissan Frontier......this is at a Nissan dealership!! Don't waste your time. I found a much better truck at another dealership for the same pricepoint.
2 people found this review helpful.
Nov 10, 2015
Horrible customer service
2 people found this review helpful.
Oct 10, 2015
Good communication experience with Dorschel. If I didn't buy my GT-R locally I would have driven there.
0 people found this review helpful.
Aug 28, 2015
only talked on the phone, pleasant to talk to.
Jun 30, 2015
Saw a car online. Talked to sales person who said the car was going to auction, but the car is still listed online.
1 people found this review helpful.
Jun 14, 2015
Good customer followup on inquiries.
May 30, 2015
Polite, knowledgeable and patient management and staff! Overall delightful experience.
May 11, 2015
Outstanding across the board!!

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