Bob Baker Chrysler Jeep Dodge Ram

5555 Car Country Dr
Carlsbad, CA 92008

http://www.bobbakerchryslerjeep.net

Sales: (760) 582-7162

Service: (888) 294-6612

Today 8:30am - 9:00pm

(Closed Now)

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Sales Reviews (29)

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GuruDRHHB

Sep 24, 2017

good follow-up

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Jaymomma

Sep 19, 2017

James West was awesome. The car had just sold when we arrived, but he looked for other options and was very kind and helpful. We will check in with I'm when we need another purchase.

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GuruDCPHY

Sep 6, 2017

Responsive. Courteous.

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henry

Aug 30, 2017

I wish more dealers would be like this ,good price awesome treatment, didn't get treated like a child

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Omar

Aug 25, 2017

Great service,Friendly and we were in and out in a timely manner. I recommend everyone go see Leah.

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Joshua

Aug 10, 2017

Very responsive in answering my questions.

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Chris

Jul 30, 2017

Sent Carfax promptly

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Chris_DeSilva

Mar 29, 2017

Great experience. Very quick transaction.

1 of 1 people found this review helpful.

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Tony_Edge

Mar 4, 2017

I purchased my 500e at Bob Baker Fiat and had a great experience. Olga was a super friendly and low pressure sales person and Karen in service has been a joy to work with. I would highly recommend this dealership. Thanks! Tony

1 of 1 people found this review helpful.

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Valerie

Feb 1, 2017

Dealt with many sales people and dealers as I search for a particular Mazda. Fred at Bob Baker Mazda was the ONLy one who was transparent about price and what was on his lot. Email responses were clear and quick. Purchase was done within an hourI could not be happier with my purchase and experience with this dealer.

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Sofia

Jan 11, 2017

So far so good, I have only had the car for one week and it is great. I really liked this dealership, they weren't pushy and seemed to be pretty honest. Customer service was good at least with Andres who worked with us.

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stephanie

Dec 7, 2016

Teri was awesome before we went up there she answered questions.. Got the pictures were ask for and dealt with us on one of the rainiest days San Diego had seen in awhile.. Very pleasant experience

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Robert

Dec 2, 2016

Great experience! James was very patient showing me all the cars I was interested in. Unfortunately, I was not ready to purchase because of my trade-in with a third party group not affiliated with Bob Baker fell through. Outside of that, I would have purchased with them.

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LuVChryslerConvrts

Aug 26, 2016

I believe "Teri" and I talked a few times (from Bob 'Mazda', and that through me off a little, because I was looking for (Bob's) 'Chryslers'; IDK, maybe they are all in the same...; nevertheless, Teri was very persistent. I've had some other financial priorities; so...car buying's on the back burner, for now.

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Sherry

Aug 24, 2016

Rex was very helpful and knowl edgable. Made buying easy!!!!!!.

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barbsiet

Aug 12, 2016

I lost the opportunity to put in an offer on a vehicle I was interested in due to my vmail box being full. I felt like they could have perhaps sent a text. However, they more than made up for it by their awesome continued follow up.

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Karen

Aug 8, 2016

Worst experience! First it took me almost 24hours to even get a hold of anyone, then when we got there it was not the vehicle advertised. It was a bait and switch. Very dishonest and horrible customer service.

1 of 1 people found this review helpful.

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Tamara

Aug 3, 2016

After several days working a deal on the phone (including credit check and financing deal all dialed in) regarding a very specific car, I drove over 1 1/2 hours to see "the car" only it WASN'T the car that had be advertised and verbally discussed. The online ad and the car on the lot HAD THE SAME VIN #---however, the car did NOT have leather interior, a moonroof, and a backup camera as advertised and discussed. When I asked if the car on the lot would then be cheaper (as it was clearly a striped version of the advertised car), I got a simple, "No." Got caught in traffic and traveled 2 1/2 hours back home. VERY DISAPPOINTED...but much more savvy to dealers' tactics thanks to Bob Baker Chrysler Jeep Dodge of Carlsbad, CA. Thanks Bob.

3 of 3 people found this review helpful.

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Esteban

Jun 30, 2016

Best customer service i recommended this place..this guy name alfonso has a great service and he explain me everything and give me the best deals ..

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Derek

May 29, 2016

They said MSRP only... wouldn't even talk about anything lower all cash deal. O well i will buy in AZ. At least they are willing to talk.

1 of 1 people found this review helpful.

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Kelly

May 9, 2016

Even though I did not find my vehicle here, they were not harassing and did try to come down to my budget. However, I just needed a car a bit more affordable and I found it by going back a few years in age.

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Wade

Apr 7, 2016

Good

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David

Mar 19, 2016

Dealer did not respond with requested vehicle info. Provided info for a different model vehicle and that was priced 2k higher than national average for age and mileage.

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Holly

Mar 6, 2016

Very helpful

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RAUL

Feb 22, 2016

They were great. We found the car we wanted right away, and when it came to figuring out the final price they really worked with what we were willing to pay. We were they till 9 pm when they close at 6 on a Sunday. ... says a lot about their customer service.

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Aron

Dec 8, 2015

good.

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Lynn

Nov 26, 2015

Wot sales person, Andres Quirks, is pleasant and friendly. He did not pressure us. According to the research I had done into the type of car, he was honest when answering our questions. He provided all the relevant reports on the vehicle. The only pressure came from Courtney in finance who was able to sell my friend a pretty unneeded form of insurance. The car was easy to sell in that it was in great shape and was a really good price as well as exactly what my friend wanted. The dealership spent time trying to get financing that fit my friends ability to pay . The only complaint I had with the process was the very long wait. I believe we could have left to eat and come back but they seemed unwilling to let us off the lot until the deal was totally sealed. Maybe they are trained that way. But my friend got the car she really wanted for a good price sold to her in a nice low-pressure environment.

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Ryogo

Nov 11, 2015

Internet sales person was helpful and courteous. He was pleasant to work with. Unfortunately for him, by the time he gave me the very specifics on their inventory and future inventory (cars on the boat), I had already bought a car from somewhere else for the same price. Perhaps next time, I will give him more time befor I make my purchase.

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shahinb1

Nov 3, 2015

good

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Read 18 old reviews

5thelement

Oct 8, 2015

The dealership was actually Bob Baker Mazda. They were prompt in responding, but the Element wasn't ready for sale. They advertised it a bit prematurely. Took the dealership 5 days after I bought the car to have it ready. But in fairness, it was very well detailed.

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MaryAnn

Sep 26, 2015

Excellent service....great car.....great price!

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jaime

Sep 12, 2015

The response time took to long , I was very interested that by the time I was contacted late afternoon I was signing paperwork

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Bryn

Aug 12, 2015

I haven't spoke with anyone at the dealership and have no qualms with their service. Everything was done via email. My understanding is their very good at what they do based on previous ratings.

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Tom

Aug 11, 2015

Slow to respond.

1 of 1 people found this review helpful.

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ant

Aug 10, 2015

I highly recommend these folks. It was simply the best car buying experience I have ever had.

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Larry

Jul 28, 2015

Salesman Rex was awesome. He made it easier than buying a car Locally . I would highly recommend Bob Baker auto to anyone.

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Mark

Jul 10, 2015

Good quick response. Not what I needed was available. Manual transmission

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Jeff

Jul 7, 2015

Ended up buying the car, Ren Smith was awesome and did good by me. If you ever shop here ask for Ren.

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Annette

Jul 4, 2015

I love my SUV, it has everything I wanted and more for a price that couldn't be beat any where else. Thanks James & Jonas!

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Doug

Jun 11, 2015

Nice but not willing to work with us even after we had driven 100 miles to see them.

1 of 1 people found this review helpful.

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Lisa

Feb 23, 2015

Purchased truck from this dealer t

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Christin

Feb 12, 2015

Responded to my email, and countied to check up to see my interest in the vehicle!

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Ron

Oct 10, 2014

Got quite a few calls with prospective cars

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Candy

Jul 2, 2014

They do not give military discounts or any discounts on used cars, because they say they have red lined them. However, there is no indication that any used car has been red-lined. The extended warranty that is sold is useless.

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Michael

Apr 22, 2014

Everything going well. Still looking for the RIGHT car.

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Nancy

Jan 4, 2013

The salesman name Shaun help a lot he's friendly and kind. I got what I wanted he never took me to a different direction to get something different he game me a good deal he gave me every discount he was able to. He took care of us and we drove away with our new car with more options and the same price I told him I wanted so happy with our purchase..

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Veronica

Aug 14, 2012

The dealer responded very quickly, I drove there the next day and with the friendly help I received I bought the car the very same day...... and drove home very happy!! Thanks Adrianne

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Bob Baker Chrysler Jeep Dodge Ram