Capistrano Mazda

32852 Valle Rd
San Juan Capistrano, CA 92675

http://www.capomazda.com

Sales: (949) 531-7387

Service: (949) 873-0992

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Sales Reviews (23)

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Jennifer

Sep 17, 2017

Great experience. Genesis was very helpful and answered all the questions I had.

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Liz

Sep 15, 2017

Everyone we dealt with was helpful and extremely friendly. I felt comfortable speaking with the staff and did not feel pressured into buying the vehicle. Best experience ever from a car dealership.

1 of 1 people found this review helpful.

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GuruDVB33

Aug 26, 2017

Excellent. Forouz was very personable and made our experience stress free. She was excellent in explaining the car to us as well as walking us through the purchase process. We never felt pressured, and we were pleased with the purchase price. The entire crew (manager, finance guy, and service guy) were all patient and willing to answer our questions.

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Response from Capistrano Mazda:

Nice to hear you had a great experience. Thanks for the review.

Bill

Aug 14, 2017

Curtis worked hard to understand my needs and then came up with a used car that met them. His no-pressure attitude combined with his hard work was very much appreciated.

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Response from Capistrano Mazda:

Thank you for your review. Enjoy your new ride! Smileage!

Julie

Jul 23, 2017

People there were fantastic. So friendly, helpful & not at all pushy. Made me feel like i was just a friend shopping for a car. Really let me know how much they appreciated my vehicle purchase, by putting a big bow on the car, gas in the tank & a note in the windshield welcoming me to their Mazda family. So glad i drove several hundred miles to buy from them. Definately would recommend them. Ask for Forouz & Katrina. These ladies are wonderful.

1 of 1 people found this review helpful.

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Response from Capistrano Mazda:

We strive in providing a great experience. Thanks for sharing and your business.

Tim

Jun 28, 2017

We did not buy the car listed but they were polite and respinsive

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Response from Capistrano Mazda:

Thanks for the review. We try to provide a great experience.

Kristin

Jun 19, 2017

Great experience! Vehicle was available and as described. Exceptional condition...we own it! Highly recommend!! Thank you and buy with confidence!!

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Response from Capistrano Mazda:

We try hard to provide the best value & experience. Exceptional condition of vehicles is one of the items we strive for. Thanks for the review.

David

Jun 9, 2017

Great help

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Response from Capistrano Mazda:

Thank you for your business

LooknQ60

May 16, 2017

AJ was very responsive however I decided not to buy a cx5. I am going to wait but will probably contact him again when I decide which car I like the best. I think I like the cx 9 better.

2 of 2 people found this review helpful.

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Kristen-Melody

Apr 27, 2017

They have such great deals on their cars but things are too good to be true. If you have bad or even just okay credit, don't even bother. They claim its enough if you have a certain income with a 3000 dollar down payment but what they really mean is co-signer. So disappointed. It should be frownage guaranteed.

2 of 2 people found this review helpful.

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Juan

Feb 18, 2017

Nice .they are really profetionals

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Tom

Feb 15, 2017

Jerry handled the entire sales process expertly. The team overcame a slight, normal wear and tear issue with the car (tires) and did the right thing by their new customer.

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jon

Feb 13, 2017

I didn't buy a car from this dealer. but I would...honesty is the best policy. real pro's here

1 of 1 people found this review helpful.

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Mitch

Jan 4, 2017

Car turned out to be an automatic rather than manual transmission. Dealer did an excellent job following up w me

3 of 3 people found this review helpful.

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Glen

Dec 10, 2016

Good dealer

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Response from Capistrano Mazda:

Thanks for your business and review.....Enjoy your new ride

Martina

Oct 24, 2016

I received all options with details on the vehilcle - thank you

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Grayson

Sep 12, 2016

Very easy to deal with, not your typical dealership. No haggling on the price and got an amazing deal! Will certainly recommend them to anyone who needs a car.

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Steve

Jun 16, 2016

Very fast

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Passatguy

May 5, 2016

The whole process was pretty quick. In spite of not talking to my sales person AK, we kept in touch via email and text. I live in Riverside so it was very difficult for me to get there. He was quick to respond to my texts and emails with exactly what I needed. Everyone knows horror stories about dealers but this was not one of them. Thanks AK!!!

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Richard

Apr 29, 2016

Dealer contacted me the same day by telephone and e-mail, with follow-up contacts during the following week. Dealer offered to notify me if they acquire a 2015 Mazda CX-9 Grand Touring in future stock.

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Todd

Mar 5, 2016

Excellent

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roger

Feb 4, 2016

Sale man very kind and helpful.

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Ann

Oct 3, 2015

Unreal experience! You are treated with respect and honesty. CVW was the only VW dealer that would even go below MSRP on the GTI Autobahn. Buddy Holguin, my sales dude, was awesome and thorough. No pressure...no games. Nick Colucci, Sales Manager, was personal and a veteran like me. Gave an extra discount for my service to our beloved country (USMC). Paul Clark in finance did not try to push extras on me. He was fast and very personable. BEST CAR BUYING EXPERIENCE EVER! Huge TV in waiting area to watch football if you go on Sunday to buy your car. ; )

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Read 5 old reviews

julius

Sep 11, 2015

not willing to negotiate below MSRP

3 of 3 people found this review helpful.

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Changfu

May 25, 2015

Didn't go, but quick response

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Michael

May 1, 2015

Very good professional service.

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Bill

Apr 11, 2015

They are 1 of the best. We have been dealing with them for over 12 years. Service, Sales and Leasing. No worries with Capo VW.

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CAS

Mar 20, 2015

I just got a great deal on a preowned Audi TT. As advertised it was clean from bumper to bumper. When I inquired about this vehicle, internet salesperson Mike Stieber responded immediately and accommodated an appointment for the next day. We had a great conversation during the test drive; he was very knowledgeable about this vehicle but also candid with me when he wasn't sure about something. I bought this vehicle because of the price; and because it was the exact make, model, color and year I was looking for. The price was below Kelly Blue Book and did not have the markups on identical vehicles (some with more mileage) at other dealerships. Overall an outstanding experience. One of the smoothest vehicle transactions, without the hard sell I've ever experienced.

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Capistrano Mazda