Capistrano Mazda

I would have given this place a 5 but when it came down to the final purchase of this lovely vehicle, the person in finance that was “helping” us seemed very pushy and would evade certain questions and I honestly didn’t appreciate that. Other than this, everything else was great.

Very prompt responses! Answered every question I had and had great customer service. I purchased the vehicle and they drove it an hour and a half to me at no extra cost. Would definitely purchase from this dealership again!

Great experience!

Responded right away but unfortunately the car I wanted had already been sold

Easy experience, always quick to reply, would recommend Jerry and this Dealer

We ended up buying another car from the same dealer. Easy to work with from test drive to closing.

I bought the car, good fast experience.

Awesome. I was treated very professionally.

Called about a vehicle, was told it was still available. Did the express checkout to buy it while at home. Got an email the following day saying it's been sold. Car I inquired about still show for sale online. Feel like I was giving the old bait and switch.

No pressure sales they go the extra mile they text me about a car the had for me to see and sent me a personalized video of the car and showed me inside and out and invited me to take a test drive.

Great service! Rick was great! I handled most everything over the phone just had to go dealer to sign paperwork and pock up my new car. Dealer made the process super easy and they were great too! Would definitely recommend them and go back!

Great experience with Whitney at Capistrano Mazda!

Really helpful and led me through everything, Ben is the guy who helped me

Was a very good experience. Quick, easy and they were very helpful!

Lauren was what brought me to Capistrano Mazda over the others. She responded immediately and sent a video. I went and saw the car, met the sales staff, they were all very accomidating. I WILL buy my next car there!

There were a few people that reached out to me. They were all helpful—making sure I had all information regarding a purchase.

Good follow up.

Hi. While I was contacted by an internet customer service rep then a internet salesman, they answered my questions but failed to provide a vehicle inspection report when i requested it. Then never followed up until the vehicle was sold to someone else. Typical dealer actions. I will spend my hard earned dollars elsewhere.

Very prompt responses! Answered every question I had and had great customer service. I purchased the vehicle and they drove it an hour and a half to me at no extra cost. Would definitely purchase from this dealership again!

Capistrano Mazda offered us exceptional service in the purchase of this vehicle. Forouz was wonderful & helped us throughout the whole process of buying a car especially since we’re located 2 hrs away from the dealership. She sent us pictures, video of the car & Carfax info that allowed us to learn about this car so we can make the right buying decision. Thank you for a great buying experience! Very highly recommended!

Capo Mazda provided us with a seamless experience. They have a no- haggle CPO process. The price you see is what you get. There's no bait and switch and they are willing to consider fair values on trade ins. Get your own financing and the process is even simpler! Lauren was responsive and personable. Not high pressure at all. Overall, you can tell they wasnt you to have a good customer experience.

I bought the car, good fast experience.

Great service! Rick was great! I handled most everything over the phone just had to go dealer to sign paperwork and pock up my new car. Dealer made the process super easy and they were great too! Would definitely recommend them and go back!

Capistrano Mazda offered us exceptional service in the purchase of this vehicle. Forouz was wonderful & helped us throughout the whole process of buying a car especially since we’re located 2 hrs away from the dealership. She sent us pictures, video of the car & Carfax info that allowed us to learn about this car so we can make the right buying decision. Thank you for a great buying experience! Very highly recommended!

Responded right away but unfortunately the car I wanted had already been sold

I bought the car, good fast experience.

Really helpful and led me through everything, Ben is the guy who helped me

Great experience!

Great experience with Whitney at Capistrano Mazda!

Capo Mazda provided us with a seamless experience. They have a no- haggle CPO process. The price you see is what you get. There's no bait and switch and they are willing to consider fair values on trade ins. Get your own financing and the process is even simpler! Lauren was responsive and personable. Not high pressure at all. Overall, you can tell they wasnt you to have a good customer experience.

Great experience!

Awesome. I was treated very professionally.

Capistrano Mazda offered us exceptional service in the purchase of this vehicle. Forouz was wonderful & helped us throughout the whole process of buying a car especially since we’re located 2 hrs away from the dealership. She sent us pictures, video of the car & Carfax info that allowed us to learn about this car so we can make the right buying decision. Thank you for a great buying experience! Very highly recommended!

We ended up buying another car from the same dealer. Easy to work with from test drive to closing.

I bought the car, good fast experience.

Lauren was what brought me to Capistrano Mazda over the others. She responded immediately and sent a video. I went and saw the car, met the sales staff, they were all very accomidating. I WILL buy my next car there!

Easy experience, always quick to reply, would recommend Jerry and this Dealer

Was a very good experience. Quick, easy and they were very helpful!

There were a few people that reached out to me. They were all helpful—making sure I had all information regarding a purchase.

No pressure sales they go the extra mile they text me about a car the had for me to see and sent me a personalized video of the car and showed me inside and out and invited me to take a test drive.

Hi. While I was contacted by an internet customer service rep then a internet salesman, they answered my questions but failed to provide a vehicle inspection report when i requested it. Then never followed up until the vehicle was sold to someone else. Typical dealer actions. I will spend my hard earned dollars elsewhere.

Capo Mazda provided us with a seamless experience. They have a no- haggle CPO process. The price you see is what you get. There's no bait and switch and they are willing to consider fair values on trade ins. Get your own financing and the process is even simpler! Lauren was responsive and personable. Not high pressure at all. Overall, you can tell they wasnt you to have a good customer experience.

I would have given this place a 5 but when it came down to the final purchase of this lovely vehicle, the person in finance that was “helping” us seemed very pushy and would evade certain questions and I honestly didn’t appreciate that. Other than this, everything else was great.

Very prompt responses! Answered every question I had and had great customer service. I purchased the vehicle and they drove it an hour and a half to me at no extra cost. Would definitely purchase from this dealership again!

Great service! Rick was great! I handled most everything over the phone just had to go dealer to sign paperwork and pock up my new car. Dealer made the process super easy and they were great too! Would definitely recommend them and go back!