Browning Mazda

18827 Studebaker Rd
Cerritos, CA 90703
Map & Directions

Sales: (562) 724-4614 Service: (888) 515-8198

Today 8:30 AM - 9:00 PM (Open Now)
Show business hours

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Dealer Details

Browning Mazda

18 reviews
Today 8:30 AM - 9:00 PM (Open Now)
18827 Studebaker Rd
Cerritos, CA 90703

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 26, 2019
Did not show,responded very fast
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Dec 12, 2019
People were very professional and willing to please me the buyer for a used car.
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Nov 9, 2019
Very nice
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Oct 14, 2019
Very swift response
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Oct 10, 2019
contacted me, found interesting that they gave me a new sales person to show me the car, she was really sweet but didnt know anything about the car, she did find information for me, though
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Sep 6, 2019
Got back to me quickly
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Jul 17, 2019
Very attentive, and willing to work with you.
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Jul 12, 2019
Sales rep was great. She made time for me when I requested to come by at a certain time. Dealer manager also touched base with me after the test drive.
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Jan 19, 2019
Helpful
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Oct 20, 2018
Made an appointment, still had to wait nearly an hour. We were not informed that they were under construction with no visible signage. Sales person accommodating but manager and finance office almost caused us to walk away.
2 of 2 people found this review helpful.
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Jun 11, 2018
Professional and attentive.
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May 3, 2018
Liliana Castro is been really helpful answering all my questions and she has been in constant contact with me.
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Apr 18, 2018
All well till the time the negotiated price was 'settled'. Therefore I gave the OK to my friend to leave, as he had an appointment; I was going to wait till the paper work was done and the car prepped for me to drive home. Just as my friend was turning out of this dealership and onto the main street, the salesman comes running out and tells me his boss says he has to get $800/- more. The end result,I had to call an Uber to get home. In a nutshell, do yourself a favor, go elsewhere please.
4 of 4 people found this review helpful.
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Apr 9, 2018
Fantastic experience! Professional staff made my shopping experience pleasant and simple. I would definitely go back to this dealership. 5-Stars!
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Apr 7, 2018
Very responsive and courteous!
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Mar 8, 2018
Excellent communication. I have not yet been able to visit.
0 of 1 people found this review helpful.
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Feb 19, 2018
They contacted me and we discussed price. Did not buy a car from them.
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Jan 29, 2018
Very fast response. Very helpful.
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Jan 11, 2018
They were quick to respond to my initial contact but failed to answer my next question and proceeded to e-mail bomb me with 17 e-mails of the same response to come in and set up a test drive....Very Unprofessional!!
1 of 1 people found this review helpful.
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Dec 17, 2017
Dealership was awesome and helpful. The customer service was great and the follow up was exceptional, even though we ended up going with a different dealership. Than you.l Browning.
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Nov 25, 2017
Very helpful salespeople, had a mechanical problem with the vehicle and they took care of it right away.
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Sep 26, 2017
The car needed the transmission replaced and a rotor replaced. Not as advertised.
2 of 2 people found this review helpful.
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Jul 8, 2017
Good service, but they were not totally upfront about some details in the financing. Not a really big deal, but also not cool.
3 of 3 people found this review helpful.
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Jul 7, 2017
Great people
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May 6, 2017
I test drove then bought the car!
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Oct 17, 2016
The process was fairly easy. Some of the staff were more courteous than others, but overall, I was pleased with my purchase from this dealership.
2 of 2 people found this review helpful.
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Jun 23, 2016
Not professional, let me walked out with an empty tank. I expected a more professional treatment.
3 of 3 people found this review helpful.
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Apr 22, 2016
Love them but car had too much Mileage
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Apr 12, 2016
Amazing dealership! Non pushy salesman and they gave us a price that no one else could come close to!
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Apr 1, 2016
Good follow up call and email
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Mar 12, 2016
The buying experience was perfect until I was pulled into the back room and told that the 100$ alarm system they had already installed would cost me 1495.00$ if I wanted to use it. Now I have a compromised harness with an alarm that I can't use.
1 of 2 people found this review helpful.
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Aug 10, 2015
Even though our credit rating was 836 we still had to pay $4000 on a $17000 loan at 3 percent.
1 of 1 people found this review helpful.
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Aug 10, 2015
Dealer responded very quickly. They just did not have another vehicle I contacted about. The one I called for had sold the same day.
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Feb 5, 2015
Thanks to the guys at Browning Mazda i was able to locate my dream car ..the Camaro...everyone was friendly and made it possible for me to purchase the vehicle...thanks guys im loving my Camaro! !!
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Jun 7, 2014
Same person can never be reached
1 of 1 people found this review helpful.
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May 25, 2014
Excellent service! very cordial, wasn't pressure into accepting any kind of deal, and always treated me with courtesy!! Rudy from internet dept and Steve guided me along the entire process and always responded to all my doubts and questions. They immediately made a very decent offer upfront for the car I wanted, making negotiations extremely easy!! Thank you guys for getting me the car I wanted and keep up the amazing job!!!
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May 5, 2014
Great car buying experience. Highly recommended!
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May 29, 2013
Yelp has many negatives on this dealer, but it is hard to say that they did respond quickly and efficiently to set up things.
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Oct 15, 2012
ok
1 of 1 people found this review helpful.
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