They were very courteous and easily made the trade. Good place to do business.
Show older dealer reviews 19
We had a great experience over the phone. Roger was very helpful. It was a joy working with him. He answered all our questions about the SUV. We put a hold on the SUV. There was no pressure.
They returned my call to tell me the vehicle was sold.
Great experience!! I can highly recommended
this dealership. Tim, our salesman, was
wonderful. Knowledgeable and professional.
Was to far to go but the dealership got right back with me.
My wife and I just returned from the Peace Corps in Swaziland and started looking for vehicles in our area. We found a posting on cargurus for a Kia Sportage and inquired about it. The same day we got an email and a phone call from Josh with Ashe County Ford. He gave us some more information and emailed some more pictures of the car. When we arrived for a test drive, the other salesman were very friendly and helped us find Josh who pulled the vehicle around for us. No one tried to up-sale us or show us something other than what we were interested in. We had some concerns about a few things but Josh put the car on a lift in the shop and their mechanics went over everything with us, every little sound of concern was covered. Something you definitely want when buying a used car! There were some chips in the glass and Josh had the guys from the nearby glass shop come and repair them. When it came time to talk price I told Josh our budget, which was small after being volunteers for the past year and a half, and he came in under our budget with no haggling or debate taking a good cut of what stood to be their profit. Overall we loved our experience with Ashe County Ford and will certainly return when we need another vehicle!
Terrible experience. My husband and I were visiting from out of town when we were out looking at vehicles while just out shopping around. Found this vehicle. My husband was very interested and in fact signed the papers to purchase the vehicle. Car salesman was Tim supposedly a very Christian man. Unfortunately we lived 3 and 1/2 hours away from this dealership and we were visiting on the weekend. Before we left town my husband had pretty much expressed that he was very interested in this vehicle and had contacted our credit union to have a check prepared. On Monday morning my husband contacted the salesman who stated everything looked good. My husband explained to him that the check was being sent and he would be up on that Tuesday to finalize and purchase vehicle. Salesman agreed. Husband called back a few hours later to check in and make sure everything was good on his vehicle that he bought. At that time car salesman told him sorry vehicle had been sold. How do you sell a vehicle that was already purchased by someone else. Salesman seemed to be a very good man but unfortunately was not. My husband was very hurt by his actions and was surprised that this happened. Hopefully the person that bought the vehicle enjoys it and gets years worth of use from it and I hope the greedy salesperson that sold it enjoys his commission. Needless to say, we will never visit that dealership again and definitely would not recommend anyone to visit this dealership.
Wonderful experience, bought the car, tickled senseless about everything!
Very responsive to my inquiry. Put all the details together to complete the
sale and delivered the vehicle to my driveway 100 miles away!! I couldn't be
Really punctual about replying but said the car was going for over $53000 for a car 2 years old that has a MSRP of $48190. I call that greed or whatever but I guess it's legal so I will not be patronizing them ever.
Bought the car very good people recommend
them to everyone.
I returned their call. Very nice. had also sent me an email on some questions I had ask previously. People considerate as they are, makes you think hard before buying anywhere else.
Awesome, bought the car from them.
This was the best dealer experience I
have ever had. I will go back from now on
to purchase my Ford products from
them. Greatest bunch of salesman I've
Did not buy the car I found but another one on the lot. This was the most pleasant and fastest car purchase I have ever made. Roger Whittington is the nicest and the easiest salesman I have ever encountered!
Waited too long to get back to me so I
bought somewhere else.
they did call me and email, price to high
Ask for Tim Hamm - he went out of his way to fully provide information on the vehicle I purchased by making trips to the lot to confirm equipment.
They can't fix anything. If you need a good service dept you will not find it here. They also sell many vehicles they buy for next to nothing at auctions, so check your car fax. These vehicles are reposed and most have had horrible service. You will get a problem vehicle for sure, and they will not back it up, even if you are a long term customer. They could care less about repeat customers.