Modern Ford of Boone

Internet Approved, Blue Oval Certified

Sales: (828) 264-6111 Service: (828) 264-6112

Today 9:00 AM - 7:00 PM (Closed Now)
Show business hours

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Dealer Details

Modern Ford of Boone

10 reviews
Today 9:00 AM - 7:00 PM (Closed Now)

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jul 25, 2019
Prompt and courteous. I was assisted by two of the sales staff and both were very helpful.
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Apr 22, 2019
Excellent dealership with incredible pricing! They did everything they could to get me the deal that I wanted!
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Mar 28, 2019
This Ford Dealer is like no other dealer I have any deals with. Everyone went out of their way to make sure that I got the truck that I wanted at a great price. Modern Ford's inventory is like no other I have seen they do not have the plain jane new cars they order their cars with colors and accessories that are different from other dealers. I will definitely shop Modern Ford on my future purchases!
1 of 1 people found this review helpful.
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Feb 10, 2019
Modern Ford did a great job working with me. I drove 3 hours to this dealer and it was worth the trip. The truck I viewed was as described in the ad and the salesman (Chandler) was a friendly patient gentleman. A few hours later I was on my way home in my new truck. Thanks
1 of 1 people found this review helpful.
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10
Sep 12, 2018
I bought my car from them, but not because of the dealership! They’re not very cooperative or friendly. My sales rep has been helpful, but the sales manager completely ignored us and the finance & insurance guy is entirely non-responsive. If you can find the car you want somewhere else, I’d recommend it.
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Aug 11, 2018
Great dealership but decided to go Chevy or Dodge for my next vehicle.
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Aug 7, 2018
I had a great experience at Modern Ford. The dealership was 2 hrs from home. I worked out the details over the phone, went in signed the paper work, and drove home in my new F-150/
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Mar 21, 2018
They were very nice I just couldn’t go that far right now! But they were very helpful with emails! Thank you!
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Apr 16, 2018
Response from current dealership:
Thanks for the awesome review! Have a wonderful day.

Best, the Modern Ford Team
Mar 3, 2018
Fast & polite email replies , some of them requesting more info from me and permission to call me-they never did call. Some emails were giving more info about themselves. Probably automated & a waste of my time. After several hours and wasted emails, I called ,only to discover the truck was sold. The salesman was very polite and helpful.
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Mar 5, 2018
Response from current dealership:
Cobra we apologize for the inconvenience.  One downside to our selling process including our aggressive pricing is that our vehicles sell at a fast pace!  Please reach out to our store manager Jordan Rowan on his cell 828-773-4674 and let him know which vehicle to look out for!  Thanks in advance!!!
Feb 12, 2018
AWESOME. David was my salemen, highly experienced, no preasure. The truck was in near perfect condition . But could have have been detailed a little better on interior. Price was fair for that model truck as well. Great friendly business. I will return ..
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Apr 16, 2018
Response from current dealership:
We appreciate you taking the time to share your experience! If you have any questions or concerns, please don't hesitate to reach out.

Best, the Modern Ford Team
Jan 5, 2018
Charlie hell me with buying my jeep they were super nice
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Apr 16, 2018
Response from current dealership:
Thanks for the great review! We appreciate your business.

Best, the Modern Ford Team
Jan 4, 2018
I contacted the dealer about a Jeep on Dec11 to see if they had a few more pictures and was told they went text them to me the next day. I waited a bit and turns out the Jeep was at another lot, ok cool. Waited a few more days and was then told the Jeep was in the garage getting worked on and that once it was done they would let me know. I've contacted them about once a week for an update, not wanting to be pushy and then on 1/2/18 I get a reply that the Jeep had been sold right after it hit the lot. I'm sorry but even if they have another vehicle I'm interested in I won't go with Modern Ford of Boone. They obviously don't care about helping you get the vehicle you want, just getting rid of their inventory.
1 of 1 people found this review helpful.
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Nov 8, 2017
They responded quickly, But informed me the Vehicle I was interested in was sold already
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Nov 2, 2017
I appreciated the time spent and at least considering my trade however the offer was insulting. They compared my one owner excellent condition against vehicles that come from auction (with unknown histories). This also concerned me about their used vehicles. Otherwise the salesman was most respectful.
1 of 1 people found this review helpful.
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Oct 19, 2017
Avalanche was ready when I got there. We went for a test drive. Paperwork went smoothly. Very nice dealership to work with. I would definitely recommend them.
1 of 1 people found this review helpful.
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Sep 11, 2017
Replied back quickly with a price...
0 of 1 people found this review helpful.
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Sep 5, 2017
Very helpful
0 of 1 people found this review helpful.
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Sep 1, 2017
Very informative
0 of 1 people found this review helpful.
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Aug 25, 2017
Jerold was very quick to contact us via email about our inquiry on the 2015 Ford Mustang. We arrived the next day unannounced for a test drive. Jerold was a pleasure to work with even though we had a little hiccup. The manager however could use some additional training in the customer service department. Everyone else we encounter couldn't have been more professional or courteous. In the end, we purchased the vehicle. There are a few things I would have changed but overall it was a good experience. One lesson learned, the Carfax should not be completely replied upon especially when it comes to reported accidents. It will only list accidents reported to the police, insurance companies or major body repair shops. Smaller shops may not report work completed due to an accident to Carfax. Also, I would recommend that you check other sites for vehicle pricing. The pricing listed on this website is not always accurate as far as judging the market price.
2 of 3 people found this review helpful.
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Aug 24, 2017
Quick response
0 of 2 people found this review helpful.
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Jul 26, 2017
Automated message, nothing else.
1 of 3 people found this review helpful.
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Jul 12, 2017
Great experience! Scott Mitchell answered in sales dept and we completed everything over the phone , I arrived that evening from Charlotte, NC , and picked the car up! The car was prettier then in the pictures! The entire team was helpful, honest and thorough. Thank you.
0 of 1 people found this review helpful.
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Jul 7, 2017
They responded at a pretty good time accurate about there sales helped me out and were able to be reasonable with all the information over all id give them a 92%
0 of 1 people found this review helpful.
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Jun 19, 2017
Great
0 of 2 people found this review helpful.
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May 31, 2017
Great
0 of 1 people found this review helpful.
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Mar 14, 2017
sales manager and sales staff were "very" professional and eager to address my needs plus "no high pressure sales". I drove 1 hour to get to Boone to view the truck. unfortunately the truck was about 2 inches too high to fit in my garage. but the sales staff and dealership was a 10 out of 10
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Mar 1, 2017
I was pleasantly surprised. I normally avoid dealerships. The internet sales gal led me astray as she emailed me that the car I was interested in was ready to test drive. So I went in after work only to find that the car was on a rack waiting for a part, so I could not test drive it. But Jerold was pleasant to deal with and I am impressed with the offerings that come with buying a used car from Modern. I will look at other cars here.
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Dec 7, 2016
Quick follow up with phone calls and emails of their inventory.
1 of 1 people found this review helpful.
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Sep 8, 2016
they was very helpful, very nice and answered every question i asked.
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Jul 26, 2016
Found a vehicle online they had and they said that it was in stock but when I said I was going to make arrangements to come and see it in person then it wasn't there. They asked me to give them up to 72 hours max and they would find me one that was comparable and I never heard from them and that was 2 weeks ago.
1 of 2 people found this review helpful.
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Jul 21, 2016
I drove 2 hours to get to Boone with hopes of driving home a Ford Edge that I had seen on CarGurus. When the salesperson pulled the car around for a test drive .. there were crumbs in the driver seat as well as gear shift , but then I got out and opened the rear hatch and there was white dog hair all as well as scratches all over the plastic sides.... Salesperson hardly said 2 words. I would not recommend this dealership to anyone.
1 of 1 people found this review helpful.
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May 27, 2016
quick and efficent
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Jan 29, 2016
Called on a Thursday and put a deposit down on the truck because I was out of town. Was told they would hold the truck form until Monday. Got a call on Saturday saying someone else had been "working a deal" and it went through so they sold the truck before I could come look at it.
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Jan 15, 2016
Dealer called me back, but the vehicle had already been sold.
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