Cloninger Ford of Hickory

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Internet Approved

1241 Us Hwy 70 Se
Hickory, NC 28603

Sales: (828) 328-2221

Service: (828) 328-2221

Today 8:30am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 16, 2017
They where very helpful an patient in there quest on helping
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Sep 3, 2017
Quick call back ,very friendly and professional
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Sep 2, 2017
GuruM3PP
Great customer service and great follow-up after purchase
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Jul 17, 2017
Kris was great and very helpful.
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Jul 11, 2017
Bought the car at the promised and agreed upon price. Absolutely no complaints.
0 of 1 people found this review helpful.
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May 13, 2017
Bbbailey07
Very good experience. I was not able to get the vehicle I was looking for.
0 of 1 people found this review helpful.
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Dec 18, 2016
Very energetic and helpful over phone
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Nov 25, 2016
jimmieallen
great
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Nov 9, 2016
everything was well organized , very quick and professional prise was good , friendly sales agent ( John ) love the truck
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Oct 20, 2016
I began the process on the internet and was responded to almost immediately.Tonya was especially helpful. then I was contacted by other representatives and clarified my need, I drove more thatn an hour to the appointment and was met with everyone's best effort. the dealership ended up upgrading my choices for the same price negotiated whenb difficulty arose with my original choice. Everyone was very helpful and I drove out of there with a new vehicle. I'm very pleased.
2 of 2 people found this review helpful.
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Response from Cloninger Ford of Hickory:

Thank you Frances! We are pleased to hear you are! :) We look forward to seeing you for routine service and parts!
Oct 2, 2016
Excellent experience. We drove an hour and a half to test drive a used Edge. He knew we were coming and we arrived almost at closing and he waited for us. He stayed for the hours it took to help us close the deal on the Edge.
2 of 2 people found this review helpful.
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Response from Cloninger Ford of Hickory:

Judy, Glad we could assist! We always go over and beyond for our customers! Thanks for giving us the opportunity to earn your business!  
Sep 7, 2016
Dealer wants 5k over sticker.Would not negotiate this. I am now working with dealers who charge sticker or less for this car.
1 of 2 people found this review helpful.
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Aug 10, 2016
After the first contact and it was determined the car was not exactly what i needed i was advised that there would be a follow up call trying to locate another car.... the next call came 5 days later on a Monday I was expecting better follow up
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Jul 11, 2016
They contacted me and everything was so good
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Apr 29, 2016
Email was sent but no phone call as they said they tried to reach. If that is the case, they did not leave a message at all or had the wrong number. I did not receive any information in their email regarding the car.
1 of 1 people found this review helpful.
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Apr 21, 2016
Purchased the Mustang from Brandon at Cloninger. It was a very pleasant experience from start to finish. Unlike most dealers we have dealt with in the past, it was not miserable at all. Brandon was low pressure and knowledgeable about the car. I would recommend the dealership to others looking for a vehicle.
2 of 2 people found this review helpful.
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Apr 3, 2016
Good dealership. Daniel was our salesperson. Made the purchase easy.
1 of 1 people found this review helpful.
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Mar 30, 2016
Good
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Mar 8, 2016
Lamarcauthen71
Ok but prices to high
1 of 1 people found this review helpful.
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Feb 10, 2016
Awesome!
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Feb 6, 2016
kbess
They continuously contacted me about coming to test drive a particular vehicle that I inquired about without telling me they had already sold it
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Jan 15, 2016
The car buying experience was somewhat pleasent. Buying a used vehicle you cant expect all to be perfect. The trucks rear window would not roll down so the service dept. had to change the reg. and then the motor and truck was to be delivered in a day. After 4 days I finally get the truck with the window still not working but was able to be fixed before he had to take it back to the shop. My complaint is the whole time this is going on I had to call and ask on the status every time everyday. Seller did not call to inform me of anything. I know that things happen and things break and sometimes things dont go as planned but keeping the buyer informed of the stats of his or her vehicle goes along way. "Communication is key" overall they fixed what needed fixed and I am happy with my purchase. They even gave a written warranty on the work they preformed. A pleasure working with Drew the manager who meet my needs and says they will use this experience as learned lessesn for the future. Thanks
1 of 1 people found this review helpful.
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Jan 7, 2016
Excellent
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Dec 20, 2015
Excellent
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Read 11 old reviews
Aug 8, 2015
Response within 30 minutes, questions answered within one hour.
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Feb 27, 2015
Very friendly. But too many emails from different sales people other than the one I was talking to.
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Jan 20, 2015
ljones7081
5
Great experience!
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Nov 10, 2014
Received emails promptly and frequently
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Feb 23, 2014
They responded quickly
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Sep 6, 2013
rhughesnc
They have been very nice to deal with, very on top of things
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Jun 20, 2013
psblondie
55
Very nice over-the-phone, they are just very pricey. Quick response!
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Jan 28, 2013
Honest and caring staff. Highly recommend them
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Jan 3, 2013
Professional, not the truck I wanted
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Oct 6, 2012
Very active in contacting me about me needs
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Aug 18, 2012
avabrittany
this dealer did nothing but lie to me from the start. I made appt. to test drive a truck and the guy i talk to harold wasnt even there and he told me on the phone he would top off my tank for comming in for the test drive and that was a lie.the truck was decribe so wrong i thought I was looking at a different one. After the test drive he told me price was higher because if they put the right price on the innernet no one would come in for a test drive. I have been looking for a ford truck for over 3 months. now I think I will look for a chevy i
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