Capital Ford Charlotte

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5411 North Tryon ST., Charlotte, NC 28213 - Map & Directions

Sales: (844) 242-1515

Service: (844) 242-1513

Today 9:00am - 7:00pm
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2016 Ford Focus SE Used Cars in Charlotte, NC 28213

Price: $14,566

Location: Charlotte, NC 28213

Average time on market: 42 days Certified Pre-Owned: No Color: Oxford White Description: Used 2016 Ford Focus SE for sale - $14,566, 6 miles with Alloy Wheels
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2016 Ford Fiesta S Used Cars in Charlotte, NC 28213

Price: $15,202

Location: Charlotte, NC 28213

Certified Pre-Owned: No Color: Shadow Black Description: Used 2016 Ford Fiesta S for sale - $15,202, 6 miles with Steel Wheels
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2016 Ford Fiesta SE Used Cars in Charlotte, NC 28213

Price: $16,633

Location: Charlotte, NC 28213

Average time on market: 21 days Certified Pre-Owned: No Color: L6 Description: Used 2016 Ford Fiesta SE for sale - $16,633, 6 miles with Sunroof/Moonroof, Alloy Wheels
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2016 Ford Fiesta SE Used Cars in Charlotte, NC 28213

Price: $16,633

Location: Charlotte, NC 28213

Average time on market: 21 days Certified Pre-Owned: No Color: Shadow Black Description: Used 2016 Ford Fiesta SE for sale - $16,633, 6 miles with Sunroof/Moonroof, Alloy Wheels
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2016 Ford Fiesta SE Used Cars in Charlotte, NC 28213

Price: $16,993

Location: Charlotte, NC 28213

Average time on market: 21 days Certified Pre-Owned: No Color: Blue Candy Metallic Tinted Clearcoat Description: Used 2016 Ford Fiesta SE for sale - $16,993, 6 miles with Sunroof/Moonroof, Alloy Wheels
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2017 Ford Fusion SE Used Cars in Charlotte, NC 28213

Price: $19,249

Location: Charlotte, NC 28213

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2017 Ford Fusion SE for sale - $19,249, 141 miles
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2017 Ford Fusion SE Used Cars in Charlotte, NC 28213

Price: $21,245

Location: Charlotte, NC 28213

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Fusion SE for sale - $21,245, 108 miles with Technology Package
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2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 9 miles
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2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 9 miles
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2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 9 miles
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2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 9 miles
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2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 27 miles
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2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 6 miles
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2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 6 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB Used Cars in Charlotte, NC 28213

Price: $21,840

Location: Charlotte, NC 28213

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frozen White Description: Used 2016 Ford Transit Connect Cargo XL w/ Rear Cargo Doors LWB for sale - $21,840, 10 miles
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Nov 15, 2016
car already sold. Told them I would be in touch if I seen one that they had that caught my eye. Well flooded with e-mails. trying to be way too pushy. Bought from dealer not pushy.
Is this review helpful? Yes | No

Response from Capital Ford Charlotte:

Cary, thank you for your review. We know it can be frustrating when the car has already been purchased. We definitely do not want to pressure people or make them uncomfortable. I'd love to discuss this experience with you more, would you please contact me when you have a chance?
Best, Rob Satter Jr., General Manager, rsatterjr@capitalfordnc.com, 844-242-1515
Oct 25, 2016
Fine
Is this review helpful? Yes | No

Response from Capital Ford Charlotte:

We're glad that you had a five-star experience with us, Perry!  We appreciate your business!
Oct 21, 2016
At 5pm I scheduled an appointment to test the vehicle the next the day after saw the car online. When I arrived at the dealership at noon I was greeted by at least 4 salespersons. The person I was supposed to meet was not available. After 10 minutes I was informed that the car was sold. Of course they were sorry and were already trying to sell me a higher priced car. I am not sure if the car I was supposed to test drive is real, it looks like this dealership posts online ads for low priced vehicles to get you to their dealership. I wasted 2 hours of my day plus the cost of gas to drive there. Stay away from Capital Ford Charlotte, I wish I did.
2 of 2 people found this review helpful.
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Response from Capital Ford Charlotte:

Thank you for your feedback, Sylvain.  We regret to hear that you didn't receive the treatment or communication you deserve.  We train our staff to provide prompt information and hassle-free service to our customers.  We would appreciate a chance to make amends - please contact me so I can work on fixing anything that went wrong.  -Rob Satter Jr., General Manager, rsatterjr@capitalfordnc.com, 844-242-1515
Sep 30, 2016
A sales person contacted me with 1 hour of my email. We followed up with phone calls and the sales person continued her pleasant attitude when I told her I could not visit at this time. I will contact them again when I'm ready to buy.
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Jul 21, 2016
I really enjoyed getting my car from Capital ford. If I have any hesitation, it was only that the interior cleaning of the used car (and car wash) was not particularly well done. The people at this dealership were and are fantastic though!
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Jul 10, 2016
I found this car $6000 less than Ford who was unwilling to see me the same vehicle.
1 of 1 people found this review helpful.
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Response from Capital Ford Charlotte:

Andre, thank you for your feedback regarding your inquiry on one of our vehicles.  I wish that I had the opportunity to speak with you regarding your car search.  I am sure you would have found us very competitive in pricing, however, I was unable to get a hold of you to discuss exactly what you were looking for in your vehicle.  Congratulations on your purchase and please let me know if I can ever be of assistance to you in the future. - Chris - Sales Manager
Jun 4, 2016
Did contact me but we're not flexible in any attempt to negociate a deal
1 of 1 people found this review helpful.
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Response from Capital Ford Charlotte:

Benny, thank you for your feedback.  However, since your interest is in a limited production, specialty vehicle, unfortunately we are unable to accept your offer.  Please feel free to contact us if anything changes and thank you for your interest in the vehicle. - Rob Satter, Jr. - Executive Manager
May 28, 2016
Hidden charges. When questioned about charges became very defensive. Don't like the word no, and question every statement as implicating buyer doesn't know what he's talking about or lying. Would not ever trade with them no matter how good the deal.
1 of 1 people found this review helpful.
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Response from Capital Ford Charlotte:

John, thank you for providing feedback on your experience.  It is always our top priority to provide our customers with the highest level of customer service.  I would like the opportunity to discuss exactly what transpired in order to correct what we did wrong.  I personally want to work with you and make certain that you leave completely satisfied.  Please call me at your earliest convenience.  I can be reached at (704) 598-2599.  I apologize for your experience and I look forward to speaking soon. - Rob Satter, Jr. - Executive Manager
May 18, 2016
Very Poor service. I contacted them about the vehicle and drove 1 1/2 hours only to find out that they had sold the van. Very poor customer service! I will never shop here again!
1 of 1 people found this review helpful.
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Response from Capital Ford Charlotte:

Travis, thank you for taking the time to write a review about your recent experience.  We strive to provide the highest level of customer service to everyone we work with and we apologize that the vehicle you were interested in seeing was sold right before you made it in.  We are always happy to assist you in finding another vehicle that meets your needs.  Please contact us if we can provide any additional assistance.  We can be reached directly at 704-598-2599.  Bob Marossy - BDC Manager
Apr 1, 2016
Great, friendly and helpful.
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Mar 15, 2016
communication via email only
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Mar 9, 2016
bodielgt
I sure would have liked to buy a car from Kathy, but we found another car that we liked closer to home. She was on top of things from the start even though I am hard to get in contact with. She was quite persistent. Well done!
Is this review helpful? Yes | No
Feb 18, 2016
abngoat
Ended up buying the vehicle, Shaquille was a good salesman. His boss Ken however, was pushy. When I mentioned the tires being low on tread all he would say is we can raise the price, and they passed inspection. Everyone knows that passing inspection doesn't necessarily make it right. Had Shaq not stayed and talked the sale would have been lost.
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Feb 10, 2016
Quote was higher than a new 2015 with no miles on it.
1 of 1 people found this review helpful.
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Feb 9, 2016
we asked to see the van and they said ok and never showed us and then we gave our credit info and they left us sitting for an hour finally i said we are leaving then someone ran out and said we are sorry and we will call you with the results that was 2/3/16 and we still havenot heard back
2 of 2 people found this review helpful.
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Jan 26, 2016
I would gice them bo stars but it wouldnt allow that. I would never buy a car from this place. The internet sales person lied just to get us in the door. First told me that the car I was inquiring about wasn't available, then she contacted me back saying that it was. So I then set up an appointment to look at it and a few minutes before I got there, she told me that it was sold. She also told us that they also had another vehicle just like it on the lot and when we arrived, there wasn't even another one! I spent a good bit of driving time to get there and back home. It was a waste of my time! Please find another place that actually cares about there customers...
1 of 1 people found this review helpful.
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May 13, 2015
Requested information regarding Mustang GT500. Received email same day with all information I requested. Very responsive.
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Old Dealer Reviews

Nov 27, 2014
Great experience, and Matt the sales person who helped me wasn't pushy, had answers to all of my questions and would recommend anyone who visits should see him if looking for a new vehicle.
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Nov 5, 2014
Great used pilot for a wonderful price :) only down fall I was there almost 6hrs and still had to go back and finish today! But overall great dealership!
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Oct 13, 2014
treated you like family from the moment you got there; not pushy. gave us a great deal and the financing was an easy process.
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Jul 10, 2014
Kind of put me off on the phone I felt because I was out of state. Told me to come in for a test drive like I could drop by anytime. I told the lady I lived in WV, 300 miles away. I had numerous questions to ask about the vehicle but she didn't seem to want to help me at the time. I found the truck I wanted at another dealer in Gaffney SC this week.
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Jun 9, 2014
Nice got back to me right away
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