Used Toyota Tacoma for Sale in Washington, DC

Great communication. Easy to work with

Very good experience, good customer service

I enjoyed to time i have had with them and looking forward to meeting them.

My salesman Tomas, was great, very friendly, patient and outgoing.

I bought the car but the service from them is garbage. They lie about almost everything. They had to make a repair on the vex hole. I haven’t seen it since. I rate the some trash for the constant lies

Awesome experience

Very misleading and dishonest dealer. The salesman was nice on the phone but the price shown is not the price the dealer is offering. The dealer has marked up the vehicle by $5000 over MSRP. All their vehicles listed on this page are actually $5000 more than what is shown. I feel they are just trying to get you to contact them.

Nice

This dealer reached out to me to setup an appointment. When I got to my appointment I was told that the car was sold. No one called me to tell me. Instead I wasted my time to go to the dealer.

Saleman was Great

Our experience was fine this is the seventh car I have purchased from Koons and it is always a good experience

They responded very well

They do not have good management of their fleet. The car that I bought from them was sold with a flat tire and rust in various places, took them almost a month to send me the title in the mail and they charge a bogus processing fee which they do no work for as you have to title the vehicle yourself at the DMV and pay a separate titling fee. Would not recommend.

I contacted her but I wrote her about a 2007 green four-door jeep Wrangler and they told me it was at the location they sent me and when I got there the jeep that I went to see was not there so the woman who He attended to me, he showed me that other red jeep but I was not interested in why I was going for the other one and it is not fair that they make one waste time, I have an hour away and they deceived me, they made me go with lies just so that out to see the other is not fair

Chevy Avalanche had massive melt from fire damage. Dealership never contacted us concerning the damage prior to driving almost three hours to see the vehicle. Dealership covered the underside of the vehicle with undercoating as we arrived to cover damage. DO NOT TRUST THIS DEALERSHIP.

Nice people they just didn’t have what I want it

I had a very good experience dealing with the salesman. I saw the car that I wanted, reached out to Car City and they made it easy after that. I would buy a vehicle from them in the future.

Great experience

Very informative and quick to call back to answer que

Did let Me know that the Car was still available.

Staff was very professional and friendly.

Very professional

5 star

it was a cordial experience. i bought the car for a couple of hundred less.

Great follow through by Karen Acura

good

Total process of buying the car took 4.5 hours. A lot of waiting for the salesman to help other customers.

Everything was fine I like the service I will recommend thank you

Their representatives were very helpful to provide complete, timely, information. Our discussions are still ongoing.

Awesome simply awesome

Excellent experience! Calvin and Fatima were prompt and eager to negotiate a deal from an out of state purchase that included a trade. I will return to them for additional purchases. Their pricing was aggressive and beat everyone in the tri-state area.

Salesman Malik was very helpful

Contacted me quickly. Did not end up visiting the dealership.

Loukas and Peter are responsive. Dealt fairly with me long distance.

Friendly and professionals

Automatic response

Great service and great customer service

Dealer was very helpful. Appreciate the vigor shown to accommodate the sale.

Fast answer and attention.

It was delighted and pleasant. They worked with me during the process.

Nice sales person.

Great experience! Chris, our salesman, is a class A guy. He really knows his stuff and goes the extra mile to make sure you are satisfied. And Majid in finance made everything seamless. I would highly recommend Carweb!

Was initially contacted by the dealer through text and was not informative and not very welcoming so I decided to move on. Did not test drive vehicle.

Very fast response

Quick response

Amazing experience! Chris and the finance team has me in and out fast… smoothest car purchase ever

I had a wonderful experience and my sales woman was very very knowledgeable about the vehicle. She educated me on some things

I went to Hi Lo Auto Sales of Cockeysville to purchase my first vehicle and had scheduled an appointment to see 2006 Hyundai Elantra. Upon arriving Sharri claimed somebody just came and bought it right before I got there, and tried to show me 3 cars out of my price range all with problems. Beware of this dealership it was a big waste of my time!

Great communication

Very responsive

Made an appointment, drove almost 3 hours first thing that morning. They call me and ask if I was still coming in for my appointment. Then 5 min later call again and tell me they sold the truck 2 days prior. This truck is still up on their website after a week of being sold and they were so clueless they made the appointment and made me drive 3 hours to just turn around. Communication was absolutely terrible even between me and the salesmen before the appointment

Sales people were kind and professional. I had an appointment and vehicle had no gas. They said the truck is good for 16 miles as is. We test drove and just came back because the miles to empty went to 2 miles quickly.

There isn’t a score low enough for this place!! Made the appt thru the website to see 2 siennas, confirmed with the internet mgr, showed up for my appt and Jose who didn’t know I had the appt with him, advised me that not one but both vans were in the shop! Then wanted me to contact him in a couple days to check on things. Ive got better things to do with my time! They won’t ever have to worry about me…..again I took my business elsewhere!!!!!

I wrote the negative review on Sept. 29, 2021; that review was not intended for this dealer. This dealer was completely pleasant! No complaints! I’m not seeing how I can remove the review; hopefully this balances it out. My sincere apologies!

I asked about 1 car and I've been getting multiple emails and phone calls from the dealer for weeks straight asking me about the car. I talked to them and told them I would come in on my own time to see it, but they still spam the h#ll out me. Is blasting me with emails and phone calls supposed to make me want to buy from them or is the spam fulfilling some other need they have?

Called me, had a normal chat about the car, they were unwilling to move on price, then told me that other dealers put fees and they don’t - same garbage I get from most dealers, not bad just the usual car dealer stuff…