Used Toyota RAV4 Hybrid for Sale in Los Angeles, CA

They treated me like out and out thieves they added so many unnecessary policies, that you couldn't refuse, that it almost doubled the price! This is apparently standard procedure for them you shouldn't send anybody to them it gives you a bad name!

John

Jul 11, 2021

Car was as advertised great sales team just wasn’t right for me

Jamesm

Mar 17, 2021

Overall a positive experience. The people I spoke to were friendly. The only reason I did not give 5 stars is because they wouldn't share financial details we discussed in person via email after saying they would. They claimed I would take the information to a competing dealer, which was not the case. I simply wanted to review the numbers on my own to see what made sense for me.

Jan 7, 2021

Terrible business, buy elsewhere. They only want to waste your time.

Michael

17 hours ago

Yes they contacted me to come in and establish finishing what I started by making a purchase.

Darold

Nov 30, 2022

I take that one back. This dealer did call me several times. They were very nice and professional.

Nov 18, 2022

I offered to buy and they said someone paid a deposit. But the next day the car went up to $4000 and is still on sale. I don't think used cars are trustworthy.

Leeland

Sep 18, 2022

Perfect

Donovan

Sep 18, 2022

The dealership responded timely an assistant to help me in anyway I need it.

Elaine

Sep 17, 2022

They responded in a timely manor.

Brent

Aug 5, 2022

Excellent service by Jaime. Very informative. Car was clean and looked new. Dealership was spacious and beautiful. Took a test drive with Jaime and bought the Fiesta.

Jul 26, 2022

Extremely helpful, responsive and easy to work with; overall great experience.

Jun 8, 2022

Our salesperson was helpful.

Aug 14, 2022

Great service

Jul 25, 2022

Sales person didn’t even know the vehicle was sold. I found out when I got a notification from cargurus

Steve

Apr 27, 2022

Dealer never have the advertised vehicle and try to sale you a used car not the one advertised which is combiniently just sold

Martin

Jul 26, 2022

They show you the msrp price then when you get there it’s $10000 over the msrp. It would be nice they tell you this si the beginning so you don’t have to waste time

Jul 21, 2022

The salesperson contacted me almost immediately which was impressive!! She was also very helpful and friendly. On the other hand, the market adjustment is absolutely insane and I couldn't purchase what I wanted unfortunately.

Kimberly

Jul 3, 2022

The vehicle was dirty when I went to visit it. The Ioniq 5 that I liked didn’t even work. It was dead. Thanks for wasting my time.

William

Nov 24, 2022

Nice

Arremio

Nov 14, 2022

Elder was friendly and knowledgeable. The dealership has a ton of great cars.

Nov 13, 2022

Very helpful and courteous. Mark Saunders was an excellent representative. I would recommend him and the dealership.

Nov 26, 2022

I had an initial phone call but never received a call back regarding my questions about the car

Oct 24, 2022

Great people and great service

Bobby

Aug 11, 2022

Chris and crew were very responsive and helpful during my Truck search. Nothing but great service all around when buying my truck.

Erik

Dec 4, 2022

Great.

Jennifer

Aug 23, 2022

Callled right away

AL

Jul 10, 2022

Responded promptly and with courtesy but wasn't vehicle I was looking for.

Kevin

Oct 28, 2022

Wouldn't take my deposit to hold the car. Told me I could come and see if car is still there by time I get there.

Jordan

Aug 18, 2022

Responsive but price too high.

Aug 8, 2022

Replied promptly and I would have been very interested but the car had been in an accident

Nov 30, 2022

Aubrey was great at the delivery end. Avery was helpful with emailing contract info. I struggled with the initial contact to understand their english dialect. We got thru it though.

Alan

Jul 14, 2022

You speak with an operator over the phone. Nobody calls at all. Maybe some people don't like human interaction so this dealer is good for them.

Jan 28, 2022

I was contacted immediately. Loved the video which was created with the sales person & car details.

Aug 26, 2021

They treated me like out and out thieves they added so many unnecessary policies, that you couldn't refuse, that it almost doubled the price! This is apparently standard procedure for them you shouldn't send anybody to them it gives you a bad name!

John

Jul 11, 2021

Car was as advertised great sales team just wasn’t right for me

Jamesm

Mar 17, 2021

At wthis dealership customers are OBLIGATED to buy accessories that vehicles don’t need and customers did not requested

May 6, 2022

Found a good price online. Very enticing. So I followed up. CarGurus said $18,995 for the Sonata I want. The link they sent me from their email said $18,995. Then all of a sudden the out the door price is $26,xxx??? “It’s an accessory package we can’t take off for $3k” That’s a bull crap manipulative technique. Don’t waste your time with these people.

Richard

Apr 3, 2022

Friendly and nice guys

astro

Sep 9, 2021

Quick response, got me in the car I was looking at with little to no wait. Purchasing experience was smooth and painless. Will be returning for future Mazda purchases!

Oct 28, 2022

Returned my inquiry and actually called me. Impressive!

DrChristian

Jul 8, 2021

Friendly and professional!

May 27, 2021

Asked about OOTD price and received something back that made no sense. Just answer the question. Wanted to know specifics on fees and was not able to give me applicable info. Told me someone was in the showroom looking at the car and then told me the car was sold. Seemed pretty shady to me.

Wynne

Dec 3, 2022

Great company. Had to put on hold for a min but they have done everything they can to help. Will def do future business with them

Anthony

Oct 31, 2022

Rather blunt in his discussion and had NO interest in negotiation and, in fact, was adamant the there would be no consideration of any offer other than listed price. That attitude ended our discussion

Tom

Oct 23, 2022

They're over charging for the car. When I told them I was no longer interested/ couldn't afford the car, they bombarded me with emails and calls to get me to come look at the car I had already told them on multiple occasions is not for me. I wouldn't give these guys my business or my money after all that. Can't take no for an answer, but expect me to say yes to everything they offer..

Justin

Nov 13, 2022

Will not honor listed price, also trying to tack on 4,600 of "aftermarket accessories" that I don't won't send have not even been installed yet. They post cars below market price only to require you to add aftermarket products that are 5x over priced "it's the only way they make a profit" their words.. SCAM ARTISTS

Kris

Sep 16, 2022

This dealer cant keep it real, when they were asked questions right away they say they have an answer but want you to go into the dealer? So whats the point of sending txts or via email?

Jun 28, 2022

I feel that I was treated with kindness and consideration for my budget.I am very happy with the experience

Keith

Nov 11, 2022

Horrible dealership they lied two me twice saying a car was ready and I drove a hour for it and just for them to sell the car the next day and they still kept calling me to look at the car even though the car was sold

Bryan

Oct 25, 2022

If you guys looking for car you should go this dealer. Perfect cat perfect customer service. Good people always make you happy ending

jong

Oct 6, 2022

Lowball offers on trade in. Make you feel like you're bothering them, rush you on test drives and don't make you feel like a customer. Overall not a good experience, sales won't even try to talk to "appraisal office" to try for a deal.

Jerry

Nov 23, 2022

Very pleasant experience. The sales rep was friendly, respectful, and persistent but not in a pushy way. He listened to what I wanted to purchase and was helpful trying to find me a car.

Alysia

Jun 13, 2022

Very responsive and helpful which resulted in our purchase of the car!

Melissa

May 25, 2022

Save your energy and effort, stay away, far away. First, they promise you numbers since I filled out credit application. Second, when you arrive to test drive, you'll find out the car is in the shop, even though they called you( at least 3) different people called to make sure you're coming in. Then, since the car you came to see isn't available, they'll try and push a more expensive car. Save yourself the trouble.

john

Jun 21, 2022

Spoke to a salesperson and it was fine.

May 25, 2022

Worst experience ever. Had me waiting for over 1 hour to see car. Car was not as advertised. Complete waist of time. I purchased car at a different deal. BEWARE EVERYONE!!!!

Manuel

Apr 7, 2022