Toyota Santa Monica

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Express Lube, New Owner Events, Rent A Car, Parts Center, Toyota
Certified Used Vehicles, Toyota Tire Center

801 Santa Monica Blvd.
Santa Monica, CA 90401

Sales: (424) 216-5417

Service: (424) 231-6512

Today 10:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 9, 2017
Great sales person Sereal but once I was put through the sales supervisor, he was rude, patronizing and wanted to push for Financing. Completely ignored what sales rep and I had agreed. Very poor service stay away.
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Sep 30, 2017
Not the best dealership, nobody communicates to each other at this location. I had 3 different inquires with 3 people here. emailed and texted the lead sales guy , told him I would be coming in the next day to see the 2 cars they have. got there next day, he was out, only one person was available to help he and he was fielding phone calls and couldn't even talk to me. I waited until finally one other person came in, at this point I had already been waiting about 10 mins. the guy I spoke to told me he had someone he was helping, than he was the only one who actually tried and than got, me another person to help me. This person who helped me wasn't great. He wasn't knowledgeable, gave me vague and misdirecting answers to direct questions that I had asked about certain issues with the car. of the 2 cars I had drove down to go and see....one of them wasn't even available to see, because the dealership decided to not make available to the public to sell because it wouldn't be worth Toyotas time to put in the money and time to make it ready to sell. Yet.....4-5 days later...it is still showing up on searches "for sale" so this is definitely just a tactic to get people down there to their showroom. When I had called the day b4 to see if it was available. I was told it was. a huge waste of my time and gas driving to them. horrible non attentive service , unknowledgeable salespeople.
1 of 1 people found this review helpful.
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Sep 23, 2017
They were pretty fair with me and willing to come down a little on price. I bought the edge, however there are still some mechanical issues that need to be fixed but they are going to take care of that for me. I had a good experience overall. The people are great and they are taking my mechanical issues with the car seriously and making it right, so....overall I'm pleased!
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Sep 17, 2017
They contacted me right away And followed up as well
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Sep 9, 2017
BookAnyone
I'm not sure , the Vin: JTDFR320530058625 shows an accident , but the dealer claims there has been no accidents. Is it misrepresentation? Or merely an oversight
2 of 2 people found this review helpful.
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Aug 9, 2017
called quickly
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Jul 29, 2017
rideagui
Excellent
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Jun 13, 2017
Yes, I contacted the dealer, Jose A. Responded, the car was sold , But he is looking for another car for me. He is a good salesman.
1 of 1 people found this review helpful.
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May 26, 2017
Great salesmen, Mark and Ace. Great car deal.
1 of 1 people found this review helpful.
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May 7, 2017
Dealer took awhile to respond to my questions, but once they did they were polite and answered all questions.
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Apr 21, 2017
Sinakokabi
Best Dealer ever
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Apr 11, 2017
Bought a different car, didn't need their services but they wanted my business
0 of 2 people found this review helpful.
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Read 6 old reviews
Jan 13, 2015
The Tacoma was advertised as clean with no damage. Upon arriving It was obvious that the truck had been in an accident (or two). Also someone ran my credit without permission or need. I could never do business with these people again.
1 of 1 people found this review helpful.
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Jul 23, 2014
Car was sold before I drove up there. They didn't tell me, but luckily I called before driving up.
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May 9, 2014
Ask for Hutch! He's pretty good.
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Apr 1, 2014
great experience, Hutch is the man.
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Nov 25, 2012
Friendly staff; a real person answers the phone on the second ring; no high pressure salesmen. We bought a used car here for $1,200 below what CarMax wanted for the same car!
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Dec 28, 2011
I am just had conversations with john shy and although I haven't bought a car from them yet, the conversations are going well.
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