2021 Hyundai Tucson for Sale in New York, NY

They seem very tentative to your automotive needs, and will fix your problems as quickly as possible.

Great customer service I will recommend dealership to others

Car was not available to view, had to go to the shop for further repairs. Price then increased by $3000 to cover work. They did not call me to let me know until I drove there.

customer service is top notch here and they do go above and beyond in contacting and inviting you to come and check out there vehicles

This is a good dealer. I bought 2011 Honda pilot, it runs very well. Drove it from NJ to Baltimore. I love it so much.

They are the best that I had to deal with. One Claudia was very helpful. Give us out the door price before we drive from Pa. Dealership was Covid-19 compliant. They were busy but very nice. They went out of the way to help us. They took off the front tint and wash and gas ⛽ up the car for free. And our salesperson was the very helpful but not insistence Please check them out.

Very helpful and pleasant

Overall experience was good, Edwin helped me throughout the entire process and I am happy with my purchase. Thank you. They have a wide selection of cars but be sure to examine closely.

They wasted my time. Told me the car was available and when I showed up, it was sold. Avoid this place!!

Responded promptly

Excellent

they have confirmed this car is AWD when I made appointment with them over the phone & email.they knew I would travel over 3 hours one way.I found this car is FWD at the time of test drive.They are liars.

good

Amazing service

Scheduling test drive went well, but they did not have car prepared or aceesible upon arrival, waited 30 mins and test drive or an apology never happened.

Nice and professional

Waste of my time and gas. The price on the vehicle was correct but there is a bank loan to pay off. This brings the price above what other vehicles from other dealers, bank wouldn’t negotiate on the price!

Their price drop to $11,994 was bogus ! After a test drive they added tons of fees and said best they could do was $17,000! Don’t waste your time here ! I drove down the road and purchased a vehicle at another dealer for what they listed online

Everyone inside was very helpful, communicative, kind and caring. I felt comfortable and no pressure at all was put on me to purchase my vehicle. 2017 Alfa Romeo was a great option and was exactly what I was looking for.

Excellent service! I hope you will continue to do the same thing with the same honesty and responsibility, great staff, and well done.

WOW! That's the way I feel about my recent first-time visit to Kia to purchase a 2019 Nissan Pathfinder. The customer service is absolutely, positively, 110% unbeatable. Mr. Mimms is AWESOME!

Saleswoman told me she was not permitted to tell me total cost of car over the phone. Asked for a manager , she said he was busy and would call back. Never received a return call. Bought the same car somewhere else

The price of the vehicle looked good at $23,990. Until they add on $3685 in fees. Doc fee of $695, delivery fee of $1995 and a dealer fee of $ 995. I understand that the dealership needs to make money. However if you want to charge a certain price. Just be upfront with it. The staff was Pre cool though.

Car was not cleaned. It requires detailing, smoke smell to be removed. Can not decide immediately to go ahead and make a offer.

Wanted to know dealer prep charges and total cost out the door but refused to provide an answer. They wanted me to go in to negotiate. I'm almost 2 hours away and wanted to know additional fees because on their reviews one customer complained about being charged extra $2000 fees. They advertise you can buy online but won't give you total cost. Didn't end up buying vehicle.

Very unsatisfied with this dealer. I test drove a car , agreed to buy it, but $1,000 down for them to ignore me for 2 days. Finally when I got through, they told me the transmission was bad. It drove fine. Took me another 2 days to get through to them to refund my money. Will never shop their again. Buyer beware!

Worse experience ever. Dealers are not professional, rude, doesn’t want to work on deal, I made appointment and had to wait another 30 minutes. When you call them they say that price online is final price and there are no other fees beside tax and registration. Price of my car was 3500$ more plus some others fees. Next day I bought car with cash deal from other dealer in less 30 minutes.

I was contacted in a timely fashion and we are still considering the car

Kris Scelba, is the sales person that had contacted me. Online the car is posted as $9,286. I come to find out by Kris Scelba that this in fact is not true and I was told I would be paying around $16,000. When I asked why, he went on to say if I’m not in the military there is a $900 fee, etc. so many other fees I had to pay.... I didn’t know I had to be in the military to buy a car Scelba.

Rosa is a Great sales person!!

Good

It was exactly as expected. Thank you QAM

It went well quick service but I didn’t purchase anything so can’t really say if they have a lot of hidden fees sneak attack.

Prompt, knowledgeable and helpful.

All is good and provided all information that I need

It has been a good experience. The salesman has kept me in the loop and giving me the information I was looking for

A lot of hidden fees not added to price. Guy stated an extra inventory fee for all used cars to cover repairs they had to do big or small. I don’t get it. All should be reflected in price not print one price and charge another. It’s very deceiving and it’s not the first time I’ve had this experience with this dealership. They try to reel you in and then all the prices change. Too many games!!!

Responded quickly and answered all my questions in a professional manner

dealer contacted me and we have been in communication

Good

Called me late at night i explained my car was totaled never heard from them again

Greatest

Nice and fast processing

Friendly and responsive. Very clear in their communication and seem very easy to do business with. All the information exchanged about the car was accurate.

I didn't buy but they were very helpful and responsive

honest

I was contacted immediately i put in my request, asking how they could help. Upon arrival to the dealership for a test drive and discussion, they were courteous, friendly and listened.

the people that worked there are genuinely interested in you

Good . But im too busy ... im very sorry . HOLIDAYS .

very helpful staff, very prompt , did not have to wait for test drive.

I drove from Queens NY to see and drive the car, Ed convinced me to leave a deposit and six days later they sold the car. They did call three days after I was there but upon leaving a deposit I didn't call back until a few days later thinking I had the car. Ed never called to tell me they sold the car and didn't communicate when I came for my refund, would never recommend this dealership

Nikki was wonderful and handled everything like a Pro!!

Responded promptly