2018 Jeep Grand Cherokee for Sale in Los Angeles, CA

Quick Responsive and courteous

Very disappointed. Prices liated are not anywhere close to actual prices. I understand the 2000-3000 in taxes and fees but they didn't disclose an additional 3000-4000 in dealer upgrades that aren't listed. Lower prices just to draw you in and hit you with the big price tag once your ready to check out.

My experience was great. Sheldon is amazing and super helpful. If you do buy a car from them I highly recommend Sheldon!

Response quickly. Never got back to hin

They don't call it Dependable Dodge for nothing! These guys mean business when it comes down to it. I was happy getting into the Charger I've been wanting FOREVER!!! Thank you everyone, from start to finish you were great.

The dealership contacted me right away. I set up a test drive and the salesperson was very nice and did not pressure me. The car was not exactly what I was looking for, my quest continues.

Very professional

Very unkind and did not show the car well, asked to check credit first This is a place you should never never go to Even a star is a waste

Good communication

Awesome experience with the dealership and both Luis And his manager Wally

Short negotiation. They do have ad ons which were not advertised but we were able to work it out quickly.

I asked for some numbers, seller did not wanted to help until i schedule a test drive and an in person meeting. The price was too low and as soon i enquired the vehicle was removed from inventory, the seller insisted in setting an appointment but he failed to tell me the car was not on inventory. A fish and bait tactic

The dealer made an appointment with me and asked me to be sure to arrive at the scheduled time since they were washing and sanitizing the car. They weren’t ready. The car was dirty. The sales person I had an appointment with wasn’t present. The Jeep was in horrible condition that wasn’t seen in photos and they were unwilling to drop the price. I left without even test driving it. Waste of my time. I bought one later that day at a different dealer.

Another bait and switch dealership!! All used cars have a BS package for 2200 over listed price here! I Ask for it to have removed and the sales manager in his words said this. Well Mr. Mckenna is business to make money this is how he makes his money!! I walk out of there so fast BUYER BEWARE!! So your telling me that he rips people off and that is how he makes his money?? Not from me and hopefully who is ever reading this as well.

Took time off work and drove an hour 15 mins to go see a Jeep. I scheduled the appointment- show up and the Jeep is priced at 9K over the price tag. Salesman said it was due to new tires :/ Waste of time.

I spoke with them about the vehicle, made an appointment. When I showed up I called and told my contact that I had arrived. They then told me the vehicle was being serviced, and none one came to help me . So after about 45 minutes of waiting I left. They pulled the old bait and switch. I made the appointment three days in advance .

Cars condition was rough and not shown in pictures. Sales guy was very friendly and honest with me. Overall great dealership, Car wasnt up to par

Got back to me right away explained what they needed got me in the car I WANTED!! Didn’t feel rushed great customer service from Yohannes Explained everything and answered all my questions

Well informed. Pleasent service.

The sales person was ready to assist me and had the car parked just outside the showroom. The test drive went great because he led me around a circuit in a different car so I could feel more comfortable driving in a strange area. The total experience was top rate.

Prompt response and helpfulness!

Terrible attitude don’t know anything about licensing and much about anything but getting you to finance!!!! Yuk! Never would I go there they have NO customer service at all Wanted to put money down and drive from out of town 24 hours ,,, would not do ,,,, wow horrible like I said no smart ones here

Wasted my time with undisclosed "dealer Added" crap. Sale price jacked up $2088. So the $37,995. sale price is a lie! The actual sale price is $40,083 Be careful buying from Los Angeles Chrysler Dodge Jeep Ram

Friendly but not much for follow up after the initial contact. Never went in person due to no follow up call.

Very helpful , called right back and although I did not purchase the vehicle they provided me with other options and are currently trying to find the car I want. Highly recommend.

BE AWARE Worst experience in my life I got a email notification great Deal price drops... I drove 1H20min to see the car n’ drive test. Price advertise $13.250, start the deal they add many fees and packages I don’t ask for!!! Price reaches More than $20k dealing with the Sales manager the final price was was $18,000!!!! A shame! Sneaky dealer!!! The bad reviews are true!!! Don’t get the tramp!!!

This is the only dealership that was reasonably priced.

Very good experience

I did not buy this car , The dealership is very nice, The car did not look the picture. It was a lot scratches. The car needed to be detailed inside and the salesman said if I buy the car they would clean the car. To me first impressions is everything. Be aware the account guy is very pushy to finance you.

Very helpful and contacted me back when I was interested in a vehicle

Got back to me fast. Made purchasing the Jeep easy. Great customer service.

Quick response and good communication.

Wouldn't send even an overall picture so the internet people won't go outside I guess. Several days later they said it went to auction and wasn't available. They offered to meet me me to look at a new vehicle...not my favorite folks now.

Great communication, they answered all my questions. Great customer service.

Just did not have the money for the car. But good customer seevice.

I have only communicated with this dealer via email and Text. Edward has been very helpful.Quick response

Prompt response, great customer skills, Cesar Roa answered all my questions and provided me with all information I requested. Ricky was great, worked hard to get me a great deal on the car I was interested in and I ended up buying the car. Ask for Ricky Hickson!!

Very prompt and helpful, thanks Bennie

They followed up on the sale and it was a decent experience. No pressure sale tactics like the old days; Friendly staff; No complaints.

Chris was great he was are on line sales rep. the only issue was they ran 5 credit checks.

Simple, straight forward process. Great experience, highly recommend this dealership.

Hassle free and extremely helpful, Marcus went above and beyond answering any and all questions. Unfortunately pricing isn’t in my favor so I opted to fall back on my first choice. The Atlas Cross sport is a great vehicle just needs to be priced more appropriately for the market.

I could not get an out the door price from this dealership. I've already test driven rogue, have done cost comparison with several dealerships so I know what I'm looking at in price and value. I'm a cash paying customer and felt no need to divulge any credit information. Considering the distance from my house, I required more information than this dealership was willing to give me before I would drive 2 hrs, examine the car and write a check. thank you for not helping me.

Fast email response, but the day I was going to see it (I believe it was 2 days after our initial contact) the price went up over $2000. I emailed them back to advise them that I wouldn’t be going in to see it.

Contacted me 3 days later after car was sold

The salesman I talk with was easy-going and was very helpful I’m finding out information about the truck.

Excellent communication!

Miko was great! She was very helpful and professional. 1st great experience with a salesperson

Quick and courteous reply

Good

Didn’t go through with them but definitely were attentive and called me multiple times.

Worst dealership ever called them twice within the day once at noon then again at six told them I was on my way to get the truck I was approved for ....I arrived at seven o'clock ask for the salesman I spoke to over phone.. unfortunately they she wasn't there anyway someone else try help me when I told them I'm here for this particular truck they said they jus sold it at four o'clock B.S.Lies don't go there at all!!!!

Great experience working with them

Bad services they put a car for sale and haven’t have the car clean to show up .