Cerritos Dodge Chrysler Jeep Ram

Very polite, informative, and helpful.

Love this vehicle, Keith was very helpful. I just wish they dealer traded.

Great people, answered my questions and followed up

They were very helpful.

All of my contacts were done via email. Our correspondence was timely and professional. The asking price was a little higher then was expected on the unit we were interested in buying. We made a reasonable offer and were told they would work to put together an agreeable contract. Due to living out of town and the busy "Mother's Day" weekend, we tried to make arrangements to fly out to see the vehicle and make final negotiations. Unfortunately the unit was sold before we could get together. The only negative was not being notified of another pending buyer. Our misfortune and our delay in consummating the sale.

Responsive and respectful

The actual car dealer i was supposed to meet with didint even serve my buying experience instead it was a guy thay took me on a test drive asked me how much i was going to put down 3 times before we even filled out a credit application even asked ne if i wanted to trade my car in and asked twice if i was going to put at least $5000 dollars overall wasent working with me because i had no credit and no co signer and only was going to put 1500 down then i said i was going to put 3500 down and all of a sudden i can buy the car overall i had a very good co signer waiting outside and $5500 in my pocket wanting to buy a car terrible experience!

Great experience. Worked with me and settled the deal. Thank you

Took Real Good Care of Me !

Good salesmen at this dealership..

Julian was a good salesman. Didn't haggle much on a price. Overall good experience.

Great experience i will recommend all my friends to buy from Cerritos Dodge

Arrived at the dealer and was greeted by a sales person. He walked us over to meet with the person i spoke with over the phone. That person (Thad) said hi and told us we had to deal with the sales person. He took us over the car which was completely dead. Sales person had to bring a machine to start car. He was a good salesperson and very friendly. The car had many physical damage in and out so we asked if we can negotiate the price. He brought the sales manager over who had a really negative attitude since the beginning. After the test drive we sat down to discuss numbers for which he again gad a negative attitude and said theres no way we can get the car. He started throwing numbers radomly. After he said we couldnt work out a deal he was very sarcastic and unprofessional and told us to head out. Proceeded to tell my wife to leave with her dad (me). He then proceeded to give sales person a look and say i knew this was going to happen but wanted it to show them now go and hurry up because we have other customers to handle. Im very dissapointed at this dealer and do not recommend it to anyone.

All I can say is that the sales person lied when asked about the condition of the interior. Told me it was in excellent condition so I made my way out to see them. The seats were torn, the seats were badly stained, and the truck was stinking with ciggarett smells.

Dealer did not help me nor did they want to sell me the truck. Instead thwy kept on insisting on putting me in a more expensive truck that I could not afford on my budget.

They haven't been as pushy as other dealerships and they've been very willing to help me. I think I might stick with them

Prompt response...Great prices. Edward was awesome!

Short and sweet. Ended up purchasing a different truck from this dealership on a different day. No hard sell, no pressure. The first truck was a few thousand too much. They tried but couldn't meet my budget. The used car sales manager understood my financial situation and within a few days found one within my budget. The response from the internet department was almost instant. On purchase day, that process is what it is. It takes time and I understand that. No upsell there, but I wanted an extended warranty anyways. I have already referred others to this dealership and will continue to do so. It was well worth the drive.

Responded immediately. Very professional. Accomodating to my schedule. Punctual with appointments. Will deal with them in the future.