Cerritos Dodge Chrysler Jeep Ram

Arrived at the dealer and was greeted by a sales person. He walked us over to meet with the person i spoke with over the phone. That person (Thad) said hi and told us we had to deal with the sales person. He took us over the car which was completely dead. Sales person had to bring a machine to start car. He was a good salesperson and very friendly. The car had many physical damage in and out so we asked if we can negotiate the price. He brought the sales manager over who had a really negative attitude since the beginning. After the test drive we sat down to discuss numbers for which he again gad a negative attitude and said theres no way we can get the car. He started throwing numbers radomly. After he said we couldnt work out a deal he was very sarcastic and unprofessional and told us to head out. Proceeded to tell my wife to leave with her dad (me). He then proceeded to give sales person a look and say i knew this was going to happen but wanted it to show them now go and hurry up because we have other customers to handle. Im very dissapointed at this dealer and do not recommend it to anyone.

All I can say is that the sales person lied when asked about the condition of the interior. Told me it was in excellent condition so I made my way out to see them. The seats were torn, the seats were badly stained, and the truck was stinking with ciggarett smells.

Dealer did not help me nor did they want to sell me the truck. Instead thwy kept on insisting on putting me in a more expensive truck that I could not afford on my budget.

They haven't been as pushy as other dealerships and they've been very willing to help me. I think I might stick with them

Prompt response...Great prices. Edward was awesome!

Short and sweet. Ended up purchasing a different truck from this dealership on a different day. No hard sell, no pressure. The first truck was a few thousand too much. They tried but couldn't meet my budget. The used car sales manager understood my financial situation and within a few days found one within my budget. The response from the internet department was almost instant. On purchase day, that process is what it is. It takes time and I understand that. No upsell there, but I wanted an extended warranty anyways. I have already referred others to this dealership and will continue to do so. It was well worth the drive.

Responded immediately. Very professional. Accomodating to my schedule. Punctual with appointments. Will deal with them in the future.

First class!

Great experience

Everything was great, for a first time buyer, they went out of their way to get into the car I wanted. I will recommend this dealer to everyone.

Should be a little flexible on pricing

helpful and polite