Used Nissan Murano for Sale in Los Angeles, CA

Appreciate the emails

Nice and understanding

They were honest and up front , didn’t buy a car from them only cause of my budget . But I would recommend

The most unethical. They lied and did not have the car they confirmed they had, but had others, more expensive, in stock. Never trust a manager, like Vince, who tells you it is not “technically a bait and switch” and then tells you, by heart, what the definition of a “bait and switch” is.

Quick response

Daisy was fantastic! She treated me like a customer and I actually drove off the lot with this car.

What a joke! The Internet Sales Manager, Janay, never answered ANY of my specific questions. She just kept sending me several unsolicited email marketing messages that said they’re “having a slow day, and our GM will do almost anything to make a deal.” Their “special internet price” was actually $2800.00 over the fair market BlueBook value. I pointed that out, but she never responded. Nothing but your typical car dealership slimy sales people.

Very friendly and helpful

Great dealership! Melvin was awesome and Sammer made the buying experience very easy.

Amazing salesman and finance team. They even delivered the car to me in DTLA!!

The salesperson that I had an appointment with was not available but I was initially welcomed and treated well with a nice test drive by another salesman. I wanted to buy the car but when we discussed the price, they wanted $6000 over the price listed with CarGurus. The salesman never disclosed this when I made the appointment to see the car. This was a deceitful move to get me to the dealer. Since I had been tricked, deceived, and lied to, I was done with this dealership

Almost made a deal but they wouldn't come down on the pricing. So Unfortunately I had to go elsewhere. Very polite and courteous sales people.

As soon I requested the info about the car they responded promptly and treated me in customer friendly manner.

Very honest dealer. Would shop with them again

Asked questions about total price and delivery 3 separate times, no real responses, however I keep receiving emails from manager, internet manager, general manager etc even after asking not to be contacted anymore...price listed on CarGurus was XXX, then got a quote as XXX plus but no explanation at all...not a great experience, seems like they dont know how the internet and out of state sales work?!

Really Good Dealer very Friendly and they answer all my questions and really Good Deals… I will definitely go back there and buy a vehicle again.

Staff very helpful.

I came to this car lot after going to a few others. All I can say is they made buying a car so easy!! Great customer service!! Didnt try to up sell me anything. There was no extra fees for anything. Just sale price, taxes, and registration! If only it was always this easy to purchase a vehicle!

Great they contacted me as often as they could

Very poor communication by reps and I will never give them my business. Very informal feeling . Went back and forth to the dealer twice to supply them with what was needed and never gave me a actual payment kept changing thee amount. No deal walked out very unhappy and wasted many hours there

Great.

They are great, huge selection of all vehicles. Rey explained to me everything over the phone, even options for financing. when I got to the dealer, I was looking for something I could use as a daily driver, it was not hard to find one, specially with all the inventory that they have. everything was smooth. happy buyer.I recommend this dealer.

It was ok. Dealer was attentive but not really helpful or trying to help me to get financing

Great people. I was in search of a particular Escalade which they have. I sent them an email and in 5 minutes I receive a call from Jr, he was very helpful and understanding to all my questions. The following day I called and he was off and his colleague Rey helped me set up an appointment. Everything was a Breeze. Amir the finance manager was patient with my documents on the purchase. I highly recommend them if you are looking for a car. Thanks Guys.

awesome

I highly recommend Shift! Excellent customer service, no haggling, great rates, and a great car!

Quick response.

Rude . Once I walk in the office no one say hi or how are you doing . Do you need something. Obviously I’m here to buy a car . All cars are all dusty and this car didn’t say stick shift ..

Good customer service. Helped me out with every question I had. Approved for financing but paid cash. Thank you for my infiniti

Pleased with experienced

Shoutout to Noni.

Very highly satisfied with the service of the salesmen and staff who helped us from start til we got the car we bought from them.

At first service was good & helpful. After bank started processing credit application & was denied loan i was never informed. I had to start texting asking questions. Poor customer service.

BAIT AND SWITCH TACTIC. Autonation had this car listed at 23,900. After the test drive this price was delisted and all historic link deleted. The sticker on the car was 25900. But now it is listed at 27,900 and the manager's response was that they purchased the car from another dealer. Be warned. Avoid this dealership.

H

Verry good

Calstar lucky to have good service, understandable, and fast...bravo calstar...keep do a good work

Hi, Awesome experience, Not pushy easy to work with,Highly recommend A+A+ Thanks

Would not agree to take a car for a pre-purchase inspection that i was prepared to pay for. Avoid.

Unfortunately same typical experience with this car dealership was , for example I asked sales person about what they had told me that the car interior was done because they spent $600 on repair but when I looked at the interior it was not worth $ whatsoever it was still dirty & that’s just one thing

Salesman had no knowledge of truck and didn’t seem to make much of an effort to find answered to my questions. Adam in Finance was professional and didn’t sell too hard and made closing simple.

Such an amazing dealership and to the salesman Chris and the sales manager. They made us feel so welcome and comfortable and helped us out with our purchase of a 2017 Mustang GT I would highly recommend this dealership to all my friends and family such an amazing team here at Hgreg Infiniti

Fast and easy process

Overall my experience with Nissan of Costa Mesa was great. John was very helpful in getting all the paperwork ready for my signature. Due to COVID19, his office was set up to protect the consumer as well as himself.

While I did not move forward with this vehicle or Dealer, the Sales Rep was friendly, provided all the information I requested and appreciated my contacting them when I decided against this vehicle.

Overall my experience with Nissan of Costa Mesa was great. John was very helpful in getting all the paperwork ready for my signature. Due to COVID19, his office was set up to protect the consumer as well as himself.

Very helpful. Bought the car. There was a discrepancy in the trim level of the car as I seen it on Cargurus and what they had on the website. But we worked it out.