Jeep Chrysler Dodge of Ontario

1202 Auto Center Dr
Ontario, CA 91761

http://www.jcofontario.com

Sales: (626) 498-1927

Service: (888) 565-1186

Today 8:30am - 9:00pm

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Sales Reviews (53)

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Mike

Jun 10, 2017

Very friendly and promt response, great customer service excellent experience

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Damon

Jun 9, 2017

Very honest

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GuruB6D6

Jun 5, 2017

prompt response and helpful

1 of 1 people found this review helpful.

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Miguel

Apr 22, 2017

It was quick... I was promised a full tank of gas and never got it... No floor mats had to buy my own... My back window doesn't roll down

6 of 8 people found this review helpful.

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peter

Apr 13, 2017

Great dealership

1 of 3 people found this review helpful.

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godsgirlygirl33

Apr 11, 2017

The sales man who contacted me did almost everything by text, and he obviously does not read his text because I told him I found another car at a better rate he sent text back saying "ok", then I told him they were willing to negotiate pricing I had cash and I wanted to buy a car that day, and then he asked "when we could meet", so I was like cool guess they can negotiate as well, at least I wanted to go in and see what they had to offer, we set up a time, later on I found out I was going to be able to get off early so I let him know I would be in earlier and he said, "I thought you found another car", to make a long story short he kept sending my the original texts I sent him without getting to the part where he told me to come in anyway, I felt like they must be talking to so many people they can't keep track, so I decided against even going there

4 of 4 people found this review helpful.

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Cody

Mar 30, 2017

From my first contact with the dealership to the purchase of my van to dealing with a small issue after the purchase, everyone I worked with at this dealership was professional and a pleasure to work with. At no time did I feel pressure or as though I was being played. I can only say "Thank you" and it was worth the drive.

2 of 2 people found this review helpful.

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Canyon_3269

Mar 24, 2017

Great dealer. Honest folks that have good deals.

3 of 3 people found this review helpful.

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Kevin

Mar 4, 2017

fast response, great pricing but used local

2 of 2 people found this review helpful.

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Camira_1075

Feb 22, 2017

They were informative and helpful

2 of 2 people found this review helpful.

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Minx_925

Feb 17, 2017

Good follow up to inform me that the car was sold.

2 of 2 people found this review helpful.

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Paul

Feb 3, 2017

Dealer appeared to be not interested in my trade or even trying to start a deal. Purchased a new vehicle from a different Dodge/Jeep dealer the next day.

2 of 3 people found this review helpful.

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kelly

Feb 2, 2017

They were great. I bought the pickup, out in two hours.

4 of 4 people found this review helpful.

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Joseph

Jan 24, 2017

Easy to work with.

1 of 1 people found this review helpful.

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Nathan

Dec 24, 2016

Good dealer, good deal. Treated well, ended up buying the vehicle. Sales manager was easy to work with, we didn't get jerked around. Very pleased.

4 of 4 people found this review helpful.

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dwesson0717

Dec 22, 2016

When we got to the dealership the price on the vehicle was severely marked up; then after we took a test drive we were treated very poorly when we were seeking to get financing for the Chrysler 200 we came in to look at. No one followed up with us to let us know one way or the other if we could get financed; it was very disappointing to say the least. We ultimately wound up purchasing another car somewhere else. My recommendation on this dealership: PASS

3 of 3 people found this review helpful.

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Cliff

Dec 20, 2016

All the staff we encountered were professional, courteous and friendly.

0 of 1 people found this review helpful.

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Daniel

Nov 27, 2016

Great response time after asking for carfax. Knowledgeable staff. Easy process

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Bill

Oct 6, 2016

Salesman showing vehicle didn't have any knowledge of it. Wouldn't even start at first. Was told, "Sorry I'm not a "Ford man", but everyone makes mistakes." I am not a Ford man

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Conrad

Aug 22, 2016

Bought the car. Beat the next best dealer by $1911 !! Great Company!!

2 of 2 people found this review helpful.

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Deborah

Aug 17, 2016

We have been in contact via email whic is my chosen method of communication. I am very much interested in the listing and have plans to meet with the salesman on the weekend.

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Monica

Aug 4, 2016

They were not willing to work with me, they seemed almost "obligated" to speak with me because I was a first time buyer and had no credit, and the car I wanted was a cheap one, I could just tell how un-interested they were. Lucky for me, I found the same car with less milleage at a cheaper price, and the other dealership treated me like a valued customer.

5 of 5 people found this review helpful.

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Chrysteen

Jul 28, 2016

I received a prompt response from the dealer. Very friendly and professional.

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martisas

Jul 6, 2016

Nice people, contacted quick. No negotiating though

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Virginia

Jun 10, 2016

Very helpful Oscar was awesome!!!

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Aurora

Jun 2, 2016

They were quick in responding to my email. I had a great experience! I bought a jeep and the process was quick and everybody was very helpful!

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Fernando

May 31, 2016

The big homie Robert over on the used car side was really helpful and understood that I didn't want to deal with the back and forth crap. He moved pretty fast and I was happy with my purchase of a 2015 crysler 300 Good dude I recommend him to anyone who wants to buy a used car.

1 of 1 people found this review helpful.

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louis

May 26, 2016

Quick email response.

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jim

May 15, 2016

Car I was researching was sold. But they did get back with me to let me know so they were good in that sense.

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Jennifer

May 7, 2016

Quick response, communicative. Car was already sold, but I appreciated the response

1 of 1 people found this review helpful.

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PCat

Apr 28, 2016

Our sales person (Robert) was great to work with and the truck was awesome. I definitely recommend JSD of Ontario!

1 of 1 people found this review helpful.

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Sadatta

Apr 18, 2016

Jennifer is awesome

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Lynelle

Apr 14, 2016

Repeated attempts to contact me have been made.

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David

Apr 13, 2016

Jennifer Chavez-- Great Sales Advisor

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Ulises

Mar 19, 2016

Have not gone to dealer

0 of 2 people found this review helpful.

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ocgoodheart

Mar 7, 2016

Said the car was "sold yesterday" but more coming in next week.

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Chris

Feb 17, 2016

The Sales Manager helped me because all the sales people were busy and he knew nothing about the car I drove one hour to see. There was absolutely no room for price negotiation so I left. Not my idea of what buying a car should be like.

2 of 2 people found this review helpful.

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Carlos

Jan 24, 2016

Thanks for the fast reply!

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Jan 8, 2016

I ask them a simple question, they never answered, but they did call back .

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Thomas

Dec 30, 2015

realistically, you gotta come to these guys with all your ducks in a row or they won't want to help you much. understandably, it's end of the year and they wanna sell car so it's going to be primarily people with all the down pymt and easy to finance credit to income to debt ratio they want easy peasy deals, and don't want any 'trouble' customers. no one wants to work at it now-a-days. is what it is.

1 of 1 people found this review helpful.

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Lindsey

Dec 24, 2015

Awesome dealership! Didn't take too long. Made everything very comfortable.

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walter

Dec 20, 2015

Informative, approachable, and followed up. Showed genuine interest in our , not that fake "used car dealer" charm.

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Gilberto

Dec 11, 2015

Awesome

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Michael

Dec 5, 2015

Great team. Very impressed with the dealership.

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Chris

Dec 4, 2015

Weak, their response time is slow.

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scott

Nov 4, 2015

Great service.

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julia

Nov 4, 2015

They called you back right away. ..but not willing to make a deal..oh well whatcha gonna do? Keep LOOKING!

1 of 1 people found this review helpful.

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Response from Jeep Chrysler Dodge of Ontario:

Hello Julia my name is Tony Bozarth , I am the used car director here at JEEP/CHRYSLER/DODGE OF ONTARIO, please let me kow what car or truck you were interested in and I will see if I can help :)

TimboLion

Oct 29, 2015

Cubby is good. Responsive and good service. Other fleet managers less so.

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Tee

Oct 23, 2015

The service was Great and professional. Thanks

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michael

Oct 3, 2015

Pricing, customer service sales Arrogant.your trucks are way over priced!

1 of 1 people found this review helpful.

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richard

Aug 30, 2015

excellent follow up.

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Bill

Aug 4, 2015

Very good

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Gene

Jul 11, 2015

We had a very good experience in buying the vehicle. They called a few days later to make sure everything was OK.

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Read 9 old reviews

Marcia

Jun 10, 2014

Dealer did respond, went to see the car and they treated us like we did not exist. Left us in the office and never met sales manager. Offered less for trade in than original amount and was not willing to negotiate.

1 of 1 people found this review helpful.

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maria

Jun 2, 2014

Great

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Mike

Apr 22, 2014

Truck had problems with it. Alignment way off, bouncy, weak suspension. Only 17k miles and the truck needs work? The guy who buys these used vehicles was rude and disrespectful. I told him my concerns with the truck and he looked at me like I had no idea what I was talking about. I asked if he'd ever driven the truck and, of course he hadn't. A test drive will tell you a lot about a used vehicle, regardless of how it looks. Would you buy a used vehicle from a dealership that needs work done before you even drive it off the lot? I wouldn't..not when I'm spending 25K+ on a truck.

1 of 1 people found this review helpful.

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Luke

Mar 26, 2014

Never got any email response, so I drove out to see them. Good people..did not come to terms on the car.

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Sean

Mar 5, 2014

Very professional and up front about purchasing and finance. Would buy from them again.

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Dennis

Oct 27, 2013

Zombies. On lot for twenty minutes with no contact

1 of 1 people found this review helpful.

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Peter

Oct 23, 2012

He emailed me back and called me.

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steve

Oct 12, 2012

freddy the salesman underhandedly tried to force a $1000 upholstery and paint protection package on us, after cheating us $1000 on our trade-in value. cannot recommend this dealer.

1 of 1 people found this review helpful.

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Enoc

Oct 3, 2012

Good

Is this review helpful? Yes | No

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