Glenn E Thomas Dodge Chrysler Jeep

Went to drive the car but it had a dead battery. Looked at other cars to see my options.

Drove up from San Diego to look at various cars in the LA area and stubbled upon this dealer with a 2016 Chrysler T&C. I already had my pre approval check in hand and by the end of the day I was tired and now it's raining. I called ahead to have then find and bring vehicle up front to look at. When we arrived another couple was looking at the vehicle but didn't close. Informed the sales person I had check in hand, previously had this car before and ready to get sale over with. So, I only asked for $500 off the listed price and would be ready to sign. They still tried to up sale alarms, warranties, ect, but declined my $500 off despite the vehicle being 10k miles over the average mileage. In the end, they only knocked off $187, ran my credit even though I had my bank check and had to drive vehicle to gas station for air to fill tire. I was a guaranteed sale. If it hadn't been raining, car shopping with my kid, and 2-3 hours from home I would have walked away for the mere fact they only knocked $187 off vs my $500 requested. Vehicle had 45k for a 2016, been on the lot for 60+ days and thier demeanor completely changed once they knew I was about business, which I openly expressed from the beginning.

Great

Very quick response and great customer service.

Sales rep was nice. Prices are good. Seems a little disorganized. Purchasing took hours!

fast response, even though.i did not purchase vehicle from here they contacted me. in a timely manner.

Real unprofessional and wasn’t willing to work with me and the car pull to the side when you let go The steering wheel

We had a great experience and made a deal on a 2017 (new) Dodge Journey. They were willing to negotiate and I was happy with the deal. Hugo helped us on the lot and multi questions, Luke negotiated the deal and got us discount for military service, followed up with Cindy who helped us with the contract. Everyone was nice and very knowledgeable. I'd still bring someone along who knows car negotiations if you are a novice like myself. Special thanks to my daughter-in-law, Vaisa who came with me and asked all the right questions and told me about "gap insurance".

Great service

My experience at Glenn E Thomas was the best i've ever had with any car dealer. Coming in i was a little skeptical due to 2 pevious recent bad experiences elsewhere. That totally changed as I was greated nicely by everyone including Brad who i had been in contact with. I knew exactly what i was looking for, so he refered me to Hugo. He was knowledgeable of all the features in the pacifica and knew the exact differences between one from another. We test drove 2 vehicles and he helped me decide on the perfect one for my family. Hugo and the finance department work with me to not only find the right vehicle but also stay within my set budget for a car payment. My wife and i left very happy with our purchase and wouldn't change anything. I would recommend anyone looking for a Chrysler, Jeep or Dodge vehicle to visit Glenn E Thomas in Signal Hill.

I had great service from the company and would recommend anyone to go to Dodge Chrysler Jeep.

The dealer responded answering all question. When we went in they were very helpful & were willing to work with us to get what we were looking for.

They were very helpful and the vehicle was perfect unfortunately I realized I really needed an SUV and went for a ford explorer sport instead..

Great dealership to buy a car from. I've financed 4 cars from 2 Orange County dealerships. Very nice and gets you what you want.

Brad Davis is the man!

It was a smooth deal. I initiated contact via e-mail, Brad was very helpful in approving the loan before I went in. I made an appointment, went in to see the car and purchased it for a good price. This dealer is 30 miles from me so it was important for this to go smoothly. Alvin is a very helpful and pleasant salesman. Thanks GET 1!

They sold my truck to some else...over a 1000 dollars different which I didn't want to pay . I drove from Fontana to singal hill with $10000 dollars cash in hand ...drove away disappointed. Hugo the sale man was a nice guy .

I made appointment to test drive vehicle 2 hours away from home, when got to dealer truck was sold the day before and I did not get any notice.

The worst experience I have ever had. I live 4 hrs away and called to make sure my pre-approval would be honored for an optional contract I traveled all that distance only to be told by Luke the finance guy that the dealership did not take pre-approvals and claimed that only PO were used and that if I accepted PO had to go back home 4 hours away, go to my bank get check issued and come back and deliver check mind you it was 3 pm. They are dishonest ,greedy and even tried to turn my wife against me insinuating that I did not feel my wife was worth the offer they were giving. I then offered to take their offer and go with that bank but wanted to pay the taxes and fees with my credit card as i had always done in numerous different dealerships. Luke then said I had no option but to get GAP insurance because otherwise bank would not finance me. To top it all of Luke stated no credit on credit. My wife and I stood up and left. Greedy,unfriendly,and dishonest.