AutoNation Chrysler Dodge Jeep Ram Valencia

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We make buying and selling your vehicle easy. The price you see is the price
you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and
it comes with a 5-day return policy*. Plus, we’ll buy your car and you don’t
have to buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes
first. See store for complete guarantee, warranty and service contract details.

23820 Creekside Road
Valencia, CA 91355

http://www.autonationchryslerdodgejeepramvalencia.com

Sales: (844) 845-8422

Service: (844) 845-8422

Today 9:00 AM - 9:00 PM

(Open Now)

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Sales Reviews (18)

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Apr 14, 2018

GuruYJXHT

The sales rep was very nice and helpful. Unfortunately i reserved the vehicle to purchase but autonation decided to sell the vehicle to another dealer while the vehicle was still on reserve. I know the dealers are a business and want to make sure they make the sales. But now i will think twice in regard to gping back to this dealer or recommending them anyone else.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you, Guruyjxht, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661)877-6276 . We hope to hear from you.

Apr 12, 2018

Enrique

Good they responded quickly to my emails, but unfortunately the out the door price was to high for my budget ..

1 of 1 people found this review helpful.

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Mar 7, 2018

Ian

very attentive

0 of 1 people found this review helpful.

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Feb 27, 2018

GuruYDSG4

Do not want to deal . They say what they advertise is the price of the vehicle. Seemed not friendly. Too rushed or processed

2 of 2 people found this review helpful.

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Response from current dealership owner:

We regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 379-7709 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Feb 20, 2018

Brian

Cruz Perez was very helpful, even though the vehicle was not there, he worked with me to get a different vehicle and was willing to work with me to make a deal!

1 of 1 people found this review helpful.

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Feb 5, 2018

Bruce

Very good experience, did most of the deal from home! All that was left was to test drive and say yes or no!

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Response from current dealership owner:

Bruce, we are pleased to hear that everything was completed to your satisfaction. We hope to be of service to you again in the future. Take care!

Jan 21, 2018

John

The worst experience I've had at any dealership, Cruz was a joke, I kept emailing and calling and couple of weeks went bye and finally responded, I know my credit isn't that good, but to be treated like a leopard , then the manager emailed about my experience, and emailed him about the crappy experience- no comment from him, how do they sell cars?

3 of 4 people found this review helpful.

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Response from current dealership owner:

John, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 877-6276 -- we hope to hear from you soon.

Dec 9, 2017

Carl

I left an email early in the morning and they got back to me within an hour. Car was well prepared when I arrived. All involved Were very helpful. No pressure to up sell.

0 of 1 people found this review helpful.

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Nov 29, 2017

Dale

Very good experience. Great sales team

0 of 2 people found this review helpful.

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Response from current dealership owner:

We are glad you chose our dealership, Dale. Feel free to stop by if you ever need any more help!

Oct 14, 2017

babalo

Prompt reply

0 of 2 people found this review helpful.

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Response from current dealership owner:

Thank you for taking the time to share your feedback with us. We pride ourselves on excellent communication and we're glad to hear that your experience with us reflected this. Don't hesitate to call us if you ever need anything. Be safe on the road.

Sep 30, 2017

GuruDKLQ9

Matthew, the internet sales person, got in touch with me and answered all of our questions. We dropped into to see Matthew, but he was off that day, and met Lance who showed us the truck and explained the company's no haggle policy. The truck was as "described" and "priced" on Car Gurus, but required several items to meet our needs. Overall experience was great.

1 of 2 people found this review helpful.

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Jun 1, 2017

GuruG7GZ

responded promptly and willing to work with you . I am undecided one right now. but vehicle is beautiful. great dealer

1 of 4 people found this review helpful.

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Apr 19, 2017

GuruBZR4

sales personnel were knowledgeable and very responsive - bought a Hyundai Tuscan for my daughter and she loves it!

0 of 2 people found this review helpful.

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Jan 22, 2017

Mick

He followed on this request in very professionally manner.

0 of 3 people found this review helpful.

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Oct 14, 2016

Alfonso

I didn't get approved. I don't think credit was my problem, a different dealer approved me with the same amount. I think they just didn't try hard enough to make a sale.

5 of 7 people found this review helpful.

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Sep 28, 2016

Ted

They called me & were nice about it . We just couldn't agree on price.

0 of 1 people found this review helpful.

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Aug 31, 2016

Dwight

It was good, just wasn't the Truck I was looking for.

2 of 3 people found this review helpful.

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Jun 3, 2016

Rory

We had a great experience and love our new Jeep Patriot. Thanks Kim

0 of 1 people found this review helpful.

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Read 9 old reviews

Apr 24, 2016

Oscar

I went there to make an offer on a new Jeep Wrangler Rubicon that was on their display. First thing that I saw when I opened the door were two salesmen sitting down eating popcorn of which instead of asking if I needed assistance both simply stared at me. After a few seconds of staring I asked if either one of them could open the door to the black Rubicon on display. One of them tells me it's open. When I explained that it was locked he obviously did not believe me as instead of walking over to get the key, he walked over to the Jeep and proceeded to make an effort to prove me wrong. The Jeep was locked. Despite all this, I made a cash offer on the Jeep. The salesman walks over to his boss and returns with a simple "No thank you" and minus a counter demand. I did not feel welcome. I made an offer a few thousand over sticker as my demand was for them to lower their price a bit to cover taxes, etc. People, do not show up in your work clothes unless you are an executive that wears suits.

16 of 17 people found this review helpful.

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Jan 26, 2016

salvador

Good

0 of 1 people found this review helpful.

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Jan 14, 2016

Robert

Helpful, informed,ready for us.

0 of 1 people found this review helpful.

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Nov 3, 2015

shahinb1

good

0 of 1 people found this review helpful.

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Mar 16, 2015

Steve

Real sharks. Dealer kept pushing me to just take the car for a week. Waved the car keys and all. Won't cash the check. Then why bother asking for it?

2 of 2 people found this review helpful.

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Jun 2, 2014

maria

Great

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May 7, 2014

Steve

lost leader chargers at last second for 3rd party alarm systems that cannot be removed

1 of 1 people found this review helpful.

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Aug 31, 2013

JAN

John was great but I chose to buy another type of car.

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Jul 2, 2013

don

dealer most eager to deal. Just be sure on the extended warranty you know which warranty and which deductable before you try to deal on the price. There are two basic warranties and four different deductables.

Is this review helpful? Yes | No

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AutoNation Chrysler Dodge Jeep Ram Valencia

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