Used Ford Escape for Sale in Los Angeles, CA

Good

Talking with some sales people ruined my day, because of how rude they were. This guy luis tho, that sales guy was awesome. I ended up not buying because the vehicle wasent for me.

Great team and helpful on our needs

Thank you for the quick response on my request for more information! Dealer very helpful in helping me find right car.

Things went well but we went with another dealer.

Called inquiring about a car listed. They told me it was being inspected they would call me back once it was ready to be sold. they never called me back.

Great customer service, they replied quickly and answered any questions I had about vehicle. Very polite staff, I would definitely do business with them again

Easy process. The salesperson was awesome and made it very easy. Worth the drive!

Very friendly staff. Jerome is an excellent salesperson. Very knowledgeable and helpful. Made the process enjoyable.

Dealer never respond back which better becz selling salvage only

They had a car listed at around $15,900 and the best out the door price they could do was $20k. A little ridiculous if you ask me

Service was nice, I immediately got the keys to start the vehicle. Salesmen are helpful and their inventory is pretty good.

They call me back shortly

Tried to buy a 2010 Jeep Grandcherokee; they weren’t very helpful in getting financing. I wouldn’t recommend this place ; they do little to help the customer...

Would not allow me to test drive the vehicle No wonder why it’s been sitting there for 4 months ! I am a 64 year old man willing to pay cash - and they “don’t test drive”. Must buy car first then test drive .... ridiculous. Screw them !!!

Terrible wasted our time Car was not available they had us search for it..

Called back right away

Cars are disgusting and filthy, even when paying cash they require you to pay for a tracking device for car in order to purchase

They let me know the only way I can see the vehicle is if I fly into the state

Was not helpfull

Truck is overpriced and the description doesn’t cover the theft damage it has, scratches all over the truck, and doesn’t come with any key fobs.

Contacted them on two occasions for different cars. After leaving numerous messages,I heard back via e mail 8 days later bad businessman

Awesome did a real good job, sold great suv.

Good

The dealer did not tell me up front that the car had an accident. He told me that the car had a clean record which was not true. He told me that if a car has under $3k in damages that it was considered a clean record. I informed him that I would pass on the car.

Great communication

I was very satisfied with the customer service. Thank you.. I love my Car.

Very helpful and nice. Worked with me very well.

Awesome

good experience

They are a scam and ripoff. This stated it was on sale until the 28th of June and that they lowered the price buy $2058.00 so I called and the guy say says that is is actually $14,461.00 because of the dealer warranty that is required and not optional. I told him to stop calling it a warranty then because warranties or optional not required. Then, th

the price advertised is not the actual price they try to sell you the vehicle. They immediately add $2000 claiming its added stuff they put on special. They don't listen to you and lie about the amount of damage to the cars. Very shady business dealings.

Dealership contacted me quickly, but would not give me a best price over a email, they only negotiate in person I guess. Would’ve liked to have made a deal.

Ish and Carlos were very nice amd very professional! They answered all our questions and worked with us on financing! We would definitely recommend this dealership.

Awesome Dealer

Very fast replies !

He’s good person I like this car I recommend other people

They contacted me very friendly and invited me to see the car. Thanks for their attention.

Response to the question was brief and concise

This van has a lot of nice features I'm looking for. The price is also very attractive. Unfortunately, the carfax report shows quite a bit of damages the car has sustained. How, it doesn't say. But whatever it is, damage is damage and it brings down the value of the vehicle. Many people don't want to buy damaged vehicles and for good reason. So I'm taking a pass on this one.

Very on point

Good

Amazing!! Extremely professional and helpful. Answered all my questions fully. Very comfortable. I was in and out with a new car super fast!

The sales rep told me he was going to text me back with an estimate. Well I never got that text.

The dealer was quick to respond.

Car not clean and there is $1995 car tracking fee added to the price so I ended up buying elsewhere.

Everything was great ...

Communication was fine didn't have what I wanted

I drove an hour to see this car and it wasn't there! Surely, before driving up there, I called to make sure the car was there and Stephanie confirmed. I showed up, ignored and waited because "they were so busy" even though tons of employees were standing around. Then one of those guys who has been standing around talked to me and I was told that its not sold but a manager took the car home. Terrible.

So I called dealer and a Maria told me to come down and see car in person I said it's in good condition?? I dont want to drive down if its not, she said yes very clean and proceeded to text me adress. I drive an hour to get there and first guy says it's in shop, second guy says it's not there third guy walks me out because I was upset and ends up saying it was sold and hed get me into something else!! A complete scam!!!!

great

Good

Not interested in buying an auction car.

I did end up buying a different car from them and it was a great experience. I'm very happy with my purchase.

Immediate response and additional support afterwards

Quick response but dealer was too far from me

Arthur Gonzalez was terrific.