Star Ford Lincoln

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Internet Approved, Blue Oval Certified, Quality Checked

1100 S Brand Blvd, Glendale, CA 91204

Sales: (888) 613-7827

Service: (888) 460-6990

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 27, 2016
I contacted the Internet Representative and she said the 2013 MKZ was available. But, the car needed repair work and they were waiting for the replacement parts. Even though she was very responsive, I haven't heard from the Internet Representative about the MKZ still being available or not. She did not call me back to schedule my test drive. (FYI: Prior to contacting the Internet Representative, the 2013 MKZ (color: Bordeaux Reserve) was not on the dealership's lot. Maybe, I will call back.
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Apr 24, 2016
They only emailed me and said someone would be calling me- no one ever called
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Apr 4, 2016
I did not feel like a valued customer and did not appreciate the dealer leaving me waiting for the information
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Feb 11, 2016
Good dealer
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Read 7 old reviews
Feb 19, 2015
I had to call them twice to find out the car was sold Jesus , the Internet person did not contact me - he had no deal !?
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Oct 6, 2014
gdm224
Disorganized with how they assign sales people to e- inquiries and deceptive with their e-quotes tactic. Then there is the contracted customer service company that does follow-up calls (from a call center and not the car dealership) and does not track who or how many of their colleagues are calling you back.
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May 18, 2014
good!
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Jan 23, 2014
My experience with your dealership was excellent. Tony called me on a Sunday evening about an Escape Hybrid coming out of Certification, and I came by Monday and bought the car! Not only did I get a terrific, no-hassle price on the car, but Ford Motor beat the interest rate on the financing I pre-approved with my credit union. Tony was personable, eager to please, and it was his persistence that got me to come back after having to leave for an appointment in Upland in the afternoon. I'm very pleased with Star Ford, and will share my positive experiences with friends who are looking for a car. Glendale is very far away from my home, but the Escape Hybrid I purchased was worth it! Thank you for a very easy transaction!
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Apr 16, 2013
Great but never gave a set price
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Dec 10, 2012
spiderrey
Dealer wasnt up front with actual damage to vehicle on the phone when directly asked. Dealer would not honor $100.00 coupon that they emailed me.
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Aug 2, 2012
Sold days before visiting dealership. Internet information not current.
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