2018 Chevrolet Traverse for Sale in Washington, DC

Horrible experience. Spoke to agent multiple times. Then drove two hours to purchase the car and someone else had already bought it. Beyond pissed and upset

Quick response and great deals

Good

Dealer was very responsive

I called and made an appointment to go to see a truck, but exact 10 minuts before I get to their dealership a sales person called an said we are closing early today and do not come, by then I had driven 50 miles. I made another appointment and called before leaving and when I got there I was told that the Truck was sold and they try to sell me something that I was not interested. I wasted 4 hours and 200 mile for nothing . This is a unorganized dealership.

Greg was great

Frequent follow up and numerous invitations to visit and accommodate

I actually got a different jeep. The staff very friendly and a great sense of humor. I traded in a jeep and the whole experience went smoothly.

Excellent service

Was a very good buying experience an my sales person was very helpful

Responded quickly...

Overall it was a satisfactory experience. The advertising was misleading, the Lexus was not the F sport model and mileage was 37,885. Tim was responsive and customer friendly, I was surprise that he can on the test drive when physical distancing should be the goal of the customer’s experience. I did purchase the vehicle because the price was right. I not happy that they put the dealers decal on the back of car without asking me whether or not I wanted it.

Professional Polite & courteous

It was great they were very helpful and responsive.

Okay, I kind of felt like the saleman had given up on me and the sale of the vehicle. She had later contacted me and stated that she didn’t give up. The vehicle sold a few days later. I have been sent numerous emails about other vehicles that I wasn’t interested in.

They did get back to be in a timely fashion. I was able to pass the info on to the spouse and we ended up purchasing the vehicle.

Responded quickly to my questions. Helpful and courteous.

I contacted Miller Brothers and although I lived 160 miles away they took me seriously, provided me with all the odd walk around videos I requested and I ended up Buying a 2012 corvette from them. Thank you Ola!

Horrible experience. They lowered the price and after two months of not selling they raised the price. Offered me $4000 less on my trade than any other dealership and would not move on their price even though two months earlier it was $2000 less.

experience was positive.

Dealer sales person was prompt in email and sending information on the car but refusal to explain or provide final cost with tax tags upon request by email. Other dealership provide pricing via website and email or telephone.

Came to see a 2020 Nissan Rogue sport I’m very satisfied with my purchase Was offered drinks and I didn’t feel rushed or pushed to buy They also helped me with my APR and 90 days no payments Very lovely staff Would return back for my parents cars Salesman who helped us was very helpful Akeem Clagett, Mark Sonn and Michael webb

Very pleasent not sure what car I like

great communication and assistance

The car wasn’t ready to pass inspection but although I spoke to two people there no one disclosed the information until after I completed a sales application which I did not appreciate. Then Freddie tried to shift my attention to another vehicle when I’d already told him I was only interested in this one.

Professional.. Still thinking about it

I experienced a fast no-hassle transaction. Everyone was very nice and friendly. They ensured that I was happy with the vehicle. I would buy from them again.

The dealer was very helpful in assistant me with my daughter looking for a truck for her

Very Helpful. They went out of their way to get me information on the car. Even though I did not purchase the vehicle, there was only a genuine desire to help me find something Iiked as opposed to just pressuring to put me in something else that day.

Good.

Excellent service

Car Gurus listed this car as a great deal, undervalued. I went to look, test drive, and bought it. Very happy.

The lady told me I could not do credit application on line. Want me to drive up there two hours alway.

They were responsive. I have not had a chance to go see the car yet.

Ms. Cambridge did a wonderful job, she deserves a raise, point blank period

Excellent

It was a pleasure buying a SUV from them my experience was smooth and easy I would recommend them to everyone who wants to buy a vehicle

Very good!

They got back to me in 12 hrs but this is a crazy times so I decide to wait loss my job over night.

Helpful and friendly but didn’t have what we wanted.

Horrible service. Made $500 deposit, explained I was busy and would pick up next day. Sent 2 guys to pick up. An hour into the drive I text them to get some info for insurance company only for them to tell me they sold it. Who does business like this?

Terrible sales person, Spent more time trading insults than trying to sell a car. Their fees were unacceptable. He criticized because i did not read the fine print in their web page and was not experienced in buying on line. Sad sad, this was supposed to be the top Chevrolet salesman in the nation.

Very unprofessional. Drove 28 miles only to be told the car was sold - after being assured it was available

Replied to me promptly, unwilling to negotiate but can’t ding them for that.

Amazing top of the line dealership. Excellent customer service. The best buying experience I’ve ever had purchasing a vehicle. James Richards the gentleman that helped make this purchase easier than I can ever imagine I would always remember and appreciate the professional characteristics shown to me while figuring out the process of purchasing my first vehicle Thanks!

Good

Nicely

good customer relation

Great service but I'm not ready to buy yet.

Contacted right away.. friendly

Good people

Worked with Reggie. He was so professional. He wasn’t pushy and actually acted like he wanted to help me. My situation was a bit complicated because I had a lot of negative equity in my vehicle but everyone worked It out and got me in exactly what I wanted for a decent price. Another great things was I was only there for 2.5 hours and I was out the door! If you’re looking for a car definitely try koons Hyundai and ask for Reggie!!!!!!

They have been very responsive and courteous. I'm looking forward to working with them to buy a car.

Dexter was great and truly down to earth upfront on all things, no games of having to talk to his manager or changing the price from what was listed online. Dexter was also very good at making you feel at home and you were working with a good person. I drove from Greenbelt Md to Woodbridge Va and he made that trip worthwhile. If I ever have a need for another car I am calling Dexter direct.

Made appointment to see car. Drove over an hour. When we arrived guy sat us down and said the car just sold. Eastern’s should not make appointments if they can’t stand by them. Will never buy vehicle from this place. Not very respectful