Koons White Marsh Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

10207 Philadelphia Rd
White Marsh, MD 21162

Sales: (443) 551-4009

Service: (443) 219-4143

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/07/07/04/21/2017_chevrolet_equinox-pic-8498939962274058126-152x114.jpeg

2017 Chevrolet Equinox LT AWD Used Cars in White Marsh, MD 21162

Great Deal
$2,931 BELOW
CarGurus IMV of $22,930

Price: $19,999

Mileage: 9,865

Location: White Marsh, MD 21162

Average time on market: 54 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2017 Chevrolet Equinox LT AWD for sale - $19,999, 9,865 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/07/12/06/48/2018_chevrolet_equinox-pic-7542425272480963031-152x114.jpeg

2018 Chevrolet Equinox 1.5T LS FWD Used Cars in White Marsh, MD 21162

Great Deal
$3,503 BELOW
CarGurus IMV of $22,493

Price: $18,990

Mileage: 4,998

Location: White Marsh, MD 21162

Average time on market: 65 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Sandy Ridge Metallic Description: Used 2018 Chevrolet Equinox 1.5T LS FWD for sale - $18,990, 4,998 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/05/23/41/2015_ford_edge-pic-8048218765492268660-152x114.jpeg

2015 Ford Edge SEL Used Cars in White Marsh, MD 21162

Good Deal
$1,849 BELOW
CarGurus IMV of $22,839

Price: $20,990

Mileage: 26,845

Location: White Marsh, MD 21162

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2015 Ford Edge SEL for sale - $20,990, 26,845 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/00/49/2016_ford_escape-pic-3939460941865504116-152x114.jpeg

2016 Ford Escape SE AWD Used Cars in White Marsh, MD 21162

Good Deal
$1,455 BELOW
CarGurus IMV of $17,232

Price: $15,777

Mileage: 42,482

Location: White Marsh, MD 21162

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Description: Used 2016 Ford Escape SE AWD for sale - $15,777, 42,482 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/05/19/32/2018_chevrolet_traverse-pic-8260660154549186352-152x114.jpeg

2018 Chevrolet Traverse LT Cloth FWD Used Cars in White Marsh, MD 21162

Good Deal
$2,108 BELOW
CarGurus IMV of $34,098

Price: $31,990

Mileage: 5,809

Location: White Marsh, MD 21162

Average time on market: 37 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Black Currant Metallic Description: Used 2018 Chevrolet Traverse LT Cloth FWD for sale - $31,990, 5,809 miles with Driver Confidence Package
https://static.cargurus.com/images/forsale/2018/07/05/19/32/2018_chevrolet_equinox-pic-3804509727225583293-152x114.jpeg

2018 Chevrolet Equinox 1.5T LS FWD Used Cars in White Marsh, MD 21162

Good Deal
$2,187 BELOW
CarGurus IMV of $21,977

Price: $19,790

Mileage: 6,044

Location: White Marsh, MD 21162

Average time on market: 65 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Orange Burst Metallic Description: Used 2018 Chevrolet Equinox 1.5T LS FWD for sale - $19,790, 6,044 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/14/06/35/2018_chevrolet_malibu-pic-1694173066295407727-152x114.jpeg

2018 Chevrolet Malibu LS FWD Used Cars in White Marsh, MD 21162

Good Deal
$2,226 BELOW
CarGurus IMV of $20,216

Price: $17,990

Mileage: 6,525

Location: White Marsh, MD 21162

Average time on market: 93 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2018 Chevrolet Malibu LS FWD for sale - $17,990, 6,525 miles with Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/05/19/38/2014_chevrolet_silverado_1500-pic-406544741744391778-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab RWD Used Cars in White Marsh, MD 21162

Good Deal
$1,547 BELOW
CarGurus IMV of $29,035

Price: $27,488

Mileage: 24,382

Location: White Marsh, MD 21162

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab RWD for sale - $27,488, 24,382 miles with Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/07/07/07/50/2018_chevrolet_impala-pic-1065287116579238707-152x114.jpeg

2018 Chevrolet Impala Premier FWD Used Cars in White Marsh, MD 21162

Good Deal
$1,813 BELOW
CarGurus IMV of $28,803

Price: $26,990

Mileage: 36,748

Location: White Marsh, MD 21162

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Iridescent Pearl Tricoat Description: Used 2018 Chevrolet Impala Premier FWD for sale - $26,990, 36,748 miles with Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2018/07/05/19/32/2016_chevrolet_silverado_1500-pic-3252982238046516513-152x114.jpeg

2016 Chevrolet Silverado 1500 LT Double Cab RWD Used Cars in White Marsh, MD 21162

Good Deal
$1,540 BELOW
CarGurus IMV of $26,830

Price: $25,290

Mileage: 44,066

Location: White Marsh, MD 21162

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2016 Chevrolet Silverado 1500 LT Double Cab RWD for sale - $25,290, 44,066 miles with Bluetooth, Backup Camera, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2018/07/05/19/32/2017_chevrolet_camaro-pic-4887747966720310884-152x114.jpeg

2017 Chevrolet Camaro 1LT Coupe RWD Used Cars in White Marsh, MD 21162

Good Deal
$1,251 BELOW
CarGurus IMV of $24,741

Price: $23,490

Mileage: 7,348

Location: White Marsh, MD 21162

Average time on market: 41 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Arctic Blue Metallic Description: Used 2017 Chevrolet Camaro 1LT Coupe RWD for sale - $23,490, 7,348 miles with Bluetooth, Backup Camera, Aluminum Wheels, RS Package, Technology Package
https://static.cargurus.com/images/forsale/2018/07/05/19/32/2015_chevrolet_equinox-pic-1035547702923527952-152x114.jpeg

2015 Chevrolet Equinox 1LT FWD Used Cars in White Marsh, MD 21162

Good Deal
$862 BELOW
CarGurus IMV of $14,852

Price: $13,990

Mileage: 65,759

Location: White Marsh, MD 21162

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2015 Chevrolet Equinox 1LT FWD for sale - $13,990, 65,759 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2018/07/07/02/17/2016_cadillac_ct6-pic-3793870715977712168-152x114.jpeg

2016 Cadillac CT6 3.6L Luxury AWD Used Cars in White Marsh, MD 21162

Good Deal
$3,228 BELOW
CarGurus IMV of $39,227

Price: $35,999

Mileage: 29,899

Location: White Marsh, MD 21162

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Moonstone Metallic Description: Used 2016 Cadillac CT6 3.6L Luxury AWD for sale - $35,999, 29,899 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Comfort Package
https://static.cargurus.com/images/forsale/2018/07/14/18/45/2011_gmc_sierra_1500-pic-8720561580847778420-152x114.jpeg

2011 GMC Sierra 1500 SLE 4WD Used Cars in White Marsh, MD 21162

Good Deal
$1,015 BELOW
CarGurus IMV of $18,505

Price: $17,490

Mileage: 85,226

Location: White Marsh, MD 21162

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pure Silver Metallic Description: Used 2011 GMC Sierra 1500 SLE 4WD for sale - $17,490, 85,226 miles with Steel Wheels, Remote Start, Power Package, Suspension Package
https://static.cargurus.com/images/forsale/2018/07/07/07/50/2016_subaru_legacy-pic-539157455403627228-152x114.jpeg

2016 Subaru Legacy 3.6R Limited Used Cars in White Marsh, MD 21162

Good Deal
$1,231 BELOW
CarGurus IMV of $22,521

Price: $21,290

Mileage: 38,531

Location: White Marsh, MD 21162

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ice Silver Metallic Description: Used 2016 Subaru Legacy 3.6R Limited for sale - $21,290, 38,531 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 10, 2018
I had a phone conversation with Joe Paris and he was very helpful, answered my questions, seemed to know the car very well, and seemed interested in me as a personally not just another car buyer. It was a very pleasant conversation.
Response from current dealership:
Thank you for the 5 star review, Eric! Please contact us with any other questions!
Jul 8, 2018
GuruTL8CQ
Even though the car sold before I could see it Eric was so nice and had great customer service .
Jun 29, 2018
Salesperson Morgan made several phone calls to us pertaining to the vehicle they had for sale. Follow up is great in any business. Unfortunately we purchased a vehicle that was closer to our home.
Jun 26, 2018
Wonderful and a great car
Response from current dealership:
Thank you for the 5 star review, we are happy you're enjoying your new vehicle!
Jun 18, 2018
Car was priced over our budget and there was little/no room for negotiation. The team members were polite and responsive however.
Response from current dealership:
Hello Amy~ Thank you for the positive review! Given today's web driven shopping experience we put our best price online, so yes there is little room for negotiation but we do have a fantastic selection of vehicles and hope to have the chance to help you find the perfect one for you! Keep in touch!
Jun 16, 2018
Guru9P153
Responded quickly and were very nice. Negative: wouldn't budge on price on a saturday; lowered it on the following Tuesday.
Response from current dealership:
Thanks for the review, we do have a system for price adjustments that is market driven, hopefully the price reduction was in line with your offer! We hope to hear from you soon!
Jun 15, 2018
Very responsive and answered all my questions. I had to go out of town unexpectedly so could not complete transaction. Will get back with the Koons teams when I return. Thank you.
Response from current dealership:
Thank you for the positive review, we hope all is well and we look forward to hearing from you when you return to town!
Jun 12, 2018
GuruW84VJ
Good
0 people found this review helpful.
Jun 11, 2018
Outstanding group to work with. Easy, honest, quick transaction. Highly recommend these folks.
Response from current dealership:
Thank you so much for the kind words and recommendation!
Jun 10, 2018
Koons is a great dealership. They won't let you down.
Response from current dealership:
Thank you so much for the positive review!
Jun 8, 2018
zoom8646
Very helpful. Answered all my questions promptly.
Response from current dealership:
Thank you for the positive review!
May 27, 2018
GuruWPT93
Excellent customer service and willingness to help me find the vehicle for me. Although I did not purchase a vehicle from them, I did not purchase a car from anyone else either. I will contact them again when I start my search again.
Response from current dealership:
Please let us know when we can assist you in your search for the right vehicle!
May 18, 2018
GuruWNSP8
Excellent staff!
Response from current dealership:
Thank you!
May 17, 2018
Didn't go, but they reached out promptly.
May 17, 2018
They were great Our salesmen Ritchie was helpful and not aggressive in his sales manner.
Response from current dealership:
We are very happy to hear you had such a great experience and that Ritchie was so helpful!
May 14, 2018
Great experience! Friendly staff, great prices, very helpful. Salesman Richie is awesome!
Response from current dealership:
Donna, thank you so much for the positive review!! We truly appreciate it!
May 13, 2018
The dealer was quick to respond. They called me when the car was ready to see. The car was clean and ready to test drive . The salesman was great and very professional. I would recommend this dealership.
Response from current dealership:
Thank you for the positive review!!!
Apr 22, 2018
the lady I deal with was great did not like the guy
Apr 19, 2018
Pmazurko
Many e mails but I was not interested
0 people found this review helpful.
Apr 12, 2018
GuruY28M2
Didnt end up dealing with them but they were great at responding and being helpful
1 people found this review helpful.
Mar 29, 2018
Morgan Anderson and their entire staff was fantastic
1 people found this review helpful.
Response from current dealership:
Thanks for the review Shannon! Glad to hear that you received great service from Morgan and our staff. Enjoy your vehicle, have a great week!
Mar 24, 2018
GuruYSL3Z
Called about a 2016 JEEP on Friday evening and wanted to see it and I was told it was getting serviced. Debbie called me on Saturday and said it will be available after lunch. In the mean time John text and said it was sold. Absolutely poor, never given the opportunity. Basically, they mislead you, lack ethics, and should not be trusted. Buyers beware, this is a big dealership that lacks any business ethics.I suggest finding other options. Absolute horrible business practices. I guess everything happens for a reason and this is because Koons is not meant for people that expect respect and business professionalism. I hope that what comes around goes around. Sleep well John and Debbie.
1 people found this review helpful.
Response from current dealership:
Sorry you feel this way GuruYSL3Z. I had hoped to reach out by phone but with the vague UserName I was unable to locate you. We aplogize for the miscommunication, but this vindictive rhetoric full of broad generalizations and assumptions could not be further from the truth. Because of your use of a vague username and lack of real details I can't even be sure exactly what 2016 Jeep you are referring to, but using what I know about logic and our process I would like to present a couple of other options besides a "lack of ethics". Is it possible that on Friday night the vehicle was in t
 More ...
Mar 23, 2018
I email them about a vehicle amd the contacted me within an hr. Vehicle was already sold, but great customer service.
2 people found this review helpful.
Mar 10, 2018
GuruYBHZM
Every was fine not quite ready to buy a car
1 people found this review helpful.
Mar 9, 2018
This dealership made the car buying experience straight forward. We would definitely recommend contacting Koons to friends and family when purchasing a new car.
1 people found this review helpful.
Response from current dealership:
Thank you for the positive review and recommendation!
Mar 4, 2018
Three weeks ago I drove one hour and twenty minutes from PA to this dealer and it was worthless, they only worry about making a sale. Entering to the dealer you can see 2 huge sings that promise that they give you the most for your trade in, that's not true, they offer me 5 thousand dollars less than another dealer and that was also a certified Chevrolet dealer. At first the sales man Bernardette wouldn't even tell me how much they offer but they have already submit the application to the bank for the amount. Then I met the financial specialist who didn't do much to help me, they wanted me to put more money down but they wouldn't give more for my trade or drop they price a bit, they said they could not do it but they did, now the price they have on the Chevrolet suburban that I was trying to buy is not the same that it was. A few days later the financial specialist called me and ask me if I was willing to go with a bigger monthly payment, I agree, he said he was going to do some math and he would call me back in 30 minutes but that never happened, I found out next day that 6 different banks run my credit and that dropped my credit score 25 points. Since the beginning they never sat with me to talk about the number, they only worry about making a sale and get the most money they can, they take advantage of the trade in and applied to the bank for the most money they would approve you, it was a horrible experience, save your self time and money not stopping there, I'm not going back to that dealer neather is everybody I know.
6 people found this review helpful.
Feb 23, 2018
GuruYZ96P
So far dealer responsive to my inquires. Additional information provided. Test driving vehicle today
2 people found this review helpful.
Feb 11, 2018
Nice place
0 people found this review helpful.
Response from current dealership:
Thanks for the 5 star review, William!
Feb 5, 2018
Steve was very responsive, followed up consistently and even found a place that would install a CD player for me. He also provided an itemization of what I would pay in total, which was impressive. I intend to come over to view what hybrids Koons White has in stock and to see if a deal can be struck in the near future..
Response from current dealership:
Thank you for the positive review, James! We pry ourselves on transparency at every step of the process so it makes us happy to hear you were impressed with your experience at Koons White Marsh Chevrolet!
Jan 18, 2018
So far the people there are really nice, patient and helpful.
Response from current dealership:
Thanks for the review!
Jan 11, 2018
eaglecc
Overall good experience here but be advised that it takes 3 weeks to get permanent tags for used vehicles purchased here. I didn't have any other problems and I would recommend them to my friends with that one caveat.
Response from current dealership:
Thanks for the review!
Dec 31, 2017
gtome8913
Responded quickly although the car I was interested in was sold
Response from current dealership:
Hello~ We are sorry that the vehicle you were hoping to purchase was already sold. We buy and trade more than 150 vehicle per month and we also have a buying service for our clients, so please reach out to us and we can hopefully find the exact vehicle that you want! Happy New Year!
Dec 31, 2017
Negotiations done over email, fair price agreed on. Car was prepared and ready to go when I arrived, paperwork processing quick.
Response from current dealership:
Thank you for the positive feedback of our process, Steve! We aim to exceed expectations before, during and after the sale, so please let us know if there is anything we can do to further assist! Happy New Year!
Dec 25, 2017
Very professional
Response from current dealership:
Good to hear! Thanks for the feedback!
Dec 16, 2017
Got the truck I wanted. Thanks!
Response from current dealership:
Thanks for the review Walter! Glad our team was able to help!
Dec 15, 2017
I have been working with Morgan and she has been very pleasant and we are just trying to figure out a time to go see the vehicle
1 people found this review helpful.
Response from current dealership:
Thanks for sharing Mitch! We're glad to hear Morgan has been able to assist you, we look forward to meeting you in person!
Dec 2, 2017
Frank Chen
Great expectancies , make buying processing so easy! Thank you!
Response from current dealership:
Thank you for the positive review, Frank! We love hearing from our happy clients! Please let us know if we can further assist in the enjoyment of your new vehicle!
Nov 28, 2017
From the first interaction, Koons Chevrolet and it's employees wowed me with their friendliness and going above and beyond to make this the best car buying experience I have ever had. Coming from the NY-NJ area I had to be confident before making the trip and they made it so worthwhile. It started with a phone call to get more information on the vehicle history. Debbie was so attentive in making sure all my questions were answered, got me in contact with the original salesman, Buddy Price. Buddy got in touch right away with every little detail I needed. And despite the late hour, continued working to make sure everything was set for when I came down over the weekend to finalize. Pulling into Koons I was very impressed with the place as a whole. Every staff member I came across was courteous and of course the car was in fantastic condition, detailed and ready. I said this was the best car buying experience I've ever had. And it is true, even including working with Sheri in finance who patiently answered question after question with a smile. I drove away with a giant smile not just because of the car. The phenomenal experience - big thanks to Buddy!!! - made this memorable occasion all the more special. Note for out of state: It was so easy and painfree. Highly recommend to local and out of staters
Response from current dealership:
Thanks for sharing your experience Varun! Glad to hear that Buddy and our team were able to provide you with your "best car buying experience" ever! We hope you'll enjoy your new vehicle for a long time to come.
Nov 22, 2017
They were professial. Did not try to over sell. They were responsive to my calls and most importantly didn't put pressure on my to buy. I would recommend this dealership.
Response from current dealership:
Thank you so much for the positive review! We love to give our clients all the data and information so they can make a economically sound decision with no pressure!
Nov 11, 2017
Richard C
They responded that the car had been sold and suggested I review their current inventory
Oct 26, 2017
They replied promptly and tried to help find a car.
1 people found this review helpful.
Oct 18, 2017
I made contact with the salesperson a few times. He could never get me pictures of the truck I wanted to see. Then he said he had pictures, and it was the wrong truck.
2 people found this review helpful.
Response from current dealership:
Sorry that we weren't able to deliver what was expected. There are certain instances with an inventory of 150-200 vehicles that a vehicle takes a longer period of time to complete the inspection and reconditioning process than expected. We pride ourselves in delivering accurate information quickly and we're sorry a member of our team let you down. Our management staff would love the opportunity to know where the error was made and how we can improve. We would reach out to you but "John" unfortunately leaves us without a way to find valid contact information for you. Please reach out
 More ...
Oct 13, 2017
Guru9C1SM
I was sent an email, didn't speak to anyone yet, I am very interested in this car
Sep 29, 2017
GuruDC2T4
Sales contacted me quickly and set a time for a test drive. Purchase was easy and stress free. Great people, pleasant to work with, very fair.
Sep 24, 2017
Suempg
The salesperson was not aware that this car had an accident report.
6 people found this review helpful.
Response from current dealership:
Thanks for the feedback Suempg. We provide a Carfax link on every vehicle listing so that our clients can easily see all of the information regarding the vehicle. Our staff are trained regularly and we try to keep up on every vehicle that is in stock. With an average of 150+ units in stock at any given time, they may not know exactly what each report says on each individual vehicle but they certainly know where to get it and are trained to provide it promptly if the client hasn't already seen it for themselves. We apologize that they didn't know off hand the history report of the vehicle you s
 More ...
Sep 20, 2017
Good dealer fast response
1 people found this review helpful.
Response from current dealership:
Thanks for the feedback Jaime! Please let us know if there was something additional we could have done to improve to 5-Stars.
Sep 18, 2017
They were very delightful to deal with. They went out of there way to please me. Even bringing the car to me to look at. I would deal with them again.
2 people found this review helpful.
Sep 13, 2017
Very prompt replies to all my inquiries. - Fred
1 people found this review helpful.
Sep 13, 2017
Tony Eley
I had an awesome experience with this dealership. We settled on a price that was fair and did end up purchasing the car. Would definitely recommend
3 people found this review helpful.
Sep 12, 2017
great
0 people found this review helpful.
Sep 9, 2017
Very satisfied with my purchase and the great hospitality. A very professional dealership. I been buying cars for 40 years and they rank among the top 3!
1 people found this review helpful.
Sep 4, 2017
Graham , the Internet Director was extremely helpful. Highly recommend.
1 people found this review helpful.
Response from current dealership:
Thanks for sharing Wayne!
Sep 2, 2017
One of the largest selections of Chevy Trucks I have seen. Staff was very willing to help in any way they could from working on a truck for you to offering you drinks and snacks...Very good experience and would highly recommend.
Aug 18, 2017
Polite and handsome sales guy. Knew a lot of his products (more then the guys from other companies) He helped me also to find a contact person for insurance. No troubles to do a test drive there, also with an international driving license.
Aug 15, 2017
They called often and responded promptly by email.
Aug 14, 2017
Prompt response. However, I wasn't ready to purchase as of yet.
Jul 14, 2017
Salesman was nice, they are supposed to give top dollar for trades but was the lowest offer I received from a dealership almost 5,000 lower then other dealerships
8 people found this review helpful.
Jul 7, 2017
Christopher Lawson
They were very good at getting back to me. I found another car closer to where I live but I would deal them again
Jul 3, 2017
The salesman that worked with us was very professional and helped make our purchase an easy experience.
Jun 27, 2017
Car was very worn..pretty dirty for the price and mileage...won't budge on price
4 people found this review helpful.
Jun 23, 2017
I bought a the truck from them and so far so good. I have some problems with the truck and they are going to take care of it after I added the extended warranty.
2 people found this review helpful.
May 25, 2017
Answer all my questions,very good.
1 people found this review helpful.
Response from current dealership:
Thanks for the review, Henry!
May 17, 2017
The salesman was nice, but we dealt with 2 different sales managers because of schedules. One wouldn't honor what the other offered, and they were not willing to compromise. We just kept getting told that there were others interested. So, we left very frustrated, and without the truck. Not a good experience and 2 trips from Annapolis to White Marsh wasted.
13 people found this review helpful.
Response from current dealership:
Thanks for the feedback Michele. We pride ourselves in transparency. If you received a price quote and it was not honored we would love to hear about it. This is not how we do business. If you showed up with a check in a different amount than what was told you hoping to purchase for the lower amount we're sorry we were not able to accept your offer. Please reach out to Tim Berg, General Sales Manager at (410) 931-8600 so that we may get some more information and resolve your concern. Thanks!
May 12, 2017
RocG
very helpful and courteous......
3 people found this review helpful.
Response from current dealership:
Thanks for the review!
May 12, 2017
Easy and professional.;)
2 people found this review helpful.
Response from current dealership:
Thanks for leaving us a review!
Apr 3, 2017
One of the easiest experiences yet!!!
Apr 3, 2017
My experience here was great, Montey Davis was very helpful and made this new step in my life more comforting. Everyone here is very friendly as well. highly recommended!
1 people found this review helpful.
Mar 28, 2017
When I offered a lower price. To me it appeared they got mad and did not want nothing more to say
12 people found this review helpful.
Mar 23, 2017
Very professional
1 people found this review helpful.
Feb 22, 2017
excellent service fast response
3 people found this review helpful.
Jan 30, 2017
jimmyii17
The most important thing was, they were not pushy or overbearing about buying the truck. They just asked how can we help and what questions I may have. I was contacted quickly and my questions were answered.
3 people found this review helpful.
Jan 9, 2017
Very nice to deal with.
2 people found this review helpful.
Dec 29, 2016
The people at Koons Chevy are literally the best. Simply did everything needed to make sure I got the most for my trade by far. And I got not only a car, but a NEW car, which was WAY more than I expected. Just can't say enough good things about everyone there. Thanks for everything guys!
1 people found this review helpful.
Dec 27, 2016
Outstanding. I purchased the corvette. Staff was super. 10 out of 10.
1 people found this review helpful.
Dec 23, 2016
Had a great experience in purchasing my car. My salesman Buddy went above and beyond to make sure I was satisfy. Despite the facts that he was extremely busy, he made it his priority to reapond to all my questions everytime I emailed or text. I will definitely recommend him to my friends and will definitely go back for further purchases.
2 people found this review helpful.
Dec 22, 2016
Very courteous and polite.
Nov 21, 2016
The salesman, Gene was very good to deal with but not right car for us.
1 people found this review helpful.
Nov 20, 2016
Good
1 people found this review helpful.
Nov 1, 2016
Dealer advertised price does not include many fees including a HEFTY delivery charge, local and state taxes and titling.
9 people found this review helpful.
Response from current dealership:
Thanks for the feedback Brian. Perhaps you are mixing up your experience with us with another dealer. There is no need to add a "HEFTY" delivery fee to our prices. Like most advertised prices at any retail establishment, you are correct in that they do not included State Taxes and Fees. We apologize if you contacted us and one of our representatives was not able to explain this clearly. If you have any additional questions or concerns at any time, please feel free to contact a Sales Manager at (410)931-8600 and we would be happy to help. Thanks!
Oct 25, 2016
I explained to the sales manager that the vehicle needed to be in excellent condition because I was driving 2 1/2 hrs one way to look at the vehicle and didn't want to waste my time. Of course I got there and the vehicle was beat up, filthy inside and dirty outside. The chrome on the dash was destroyed. Lots of caps on the seats were missing. The headrests were falling apart with foam sticking out and the right rear quarter panel looked as if someone side swiped the vehicle and then tried to cover it up with touch up paint. I was so turned off by the appearance of the vehicle that I didn't even test drive it. I wasted my whole day. I will never refer them to anyone. Koons dealership is very dishonest.
10 people found this review helpful.
Oct 2, 2016
The dealer responded to me the same day I inquired about the vehicle. They are very knowledgeable and they cater to all my needs. I would recommend all my friends and family to call them.
Response from current dealership:
Thanks Laleta!
Sep 30, 2016
Very good and very helpful
Sep 23, 2016
Made a 80 mile trip from Harrisburg Pa to take a look at my dream car. Dealt with Lamont Anderson who is very professional and engaging. Neither he nor I wanted me to make the 80 mile return trip in anything but the car I went for. He and the sales manager did a wonderful job working with me to get me the deal I wanted. When it was all said and done, I drove out in my new (to me) '15 Camaro SS LE-1. Because of my experience at Koons Chevy, they'll be one of my first looks when I'm in the market again and I will definitely recommend Lamont and Koons Chevy to anyone who asks! Can't say enough good about them!
2 people found this review helpful.
Sep 8, 2016
Great experience. In and out in less than 3 hours. Done deal!
1 people found this review helpful.
Response from current dealership:
Thanks, David! Come back and see us again soon!
Aug 28, 2016
great follow-up
1 people found this review helpful.
Jul 25, 2016
Good experience, staff was helpful
Read 53 old reviews
Jun 9, 2016
Great sales crew and finance crew. I made them work a little to get me my deal. Would highly recommend.
1 people found this review helpful.
Jun 1, 2016
Sales managers were nice. My sales person did not seem very interested in being overly helpful. Finance manager was a little pushy with warranties but that is expected. Overall I got a good deal and things went smoothly. They were very accommodating with my down payment.
2 people found this review helpful.
Apr 28, 2016
very helpfull
Apr 16, 2016
Very quick response.
Apr 6, 2016
This dealership is full of the best people from which we have ever purchased a car. They are expedient, considerate, and honor their sales. We traveled almost 200 miles from home to buy the Camaro and it was worth every mile.
3 people found this review helpful.
Apr 3, 2016
Quick response to email
Response from current dealership:
Thanks for the review, Melvin!
Mar 27, 2016
uvraise
After a long drive there, it was discovered that the vehicle had a condition that was a deal breaker for me. The dealer was more than accommodating in trying to earn my business, however we couldn't come to an amicable deal. I would buy here should I want another vehicle they offer!
2 people found this review helpful.
Feb 23, 2016
Did not end up buying the vehicle I was looking at from them. The price they listed was reasonable, but the fees they were trying to charge were not. The dealership would not come down off of their price any decent amount and it simply was not worth continuing the discussion.
6 people found this review helpful.
Response from current dealership:
Thanks for the feedback Nicholas! We take a great amount of time and research to make sure we are providing not only "reasonable" prices, but aggressive prices on all of our vehicles. Research shows that the 21st Century buyer does not want to negotiate, but would rather get an excellent price up front and without all of the hassle. Our goal is to do just that. We DO NOT CHARGE ANY ADDITIONAL FEES outside of the standard dealer processing as well as State fees. These are the same everywhere you go, unless you go to one of our competitors who leave fees like "reconditioning"
 More ...
Feb 10, 2016
Awesome Experience!! I would drive another hour half for the service I received!! David L. & Sheri R. Rock!! GO TO THEM!!
1 people found this review helpful.
Response from current dealership:
Thanks Jasmine!
Feb 1, 2016
Dealer responded quickly. Vehicle was just as described when I arrived for test drive. Sales team was great to work with. Did not decide to buy that SUV but would buy from them if it was exactly the right vehicle.
1 people found this review helpful.
Jan 27, 2016
Very good
Jan 9, 2016
Wasn't really willing to work for a better price but the price was fair.
4 people found this review helpful.
Dec 26, 2015
Quick response to my inquiry! Salesperson was very curtious, helpful, no pressure! Vehicle is a good deal, but not what I'm looking for.
Dec 14, 2015
gspinnato
Good price but issues ..at least 8 leading to a bargaining event..all were not mentioned over the phone. Gives managers special a bad name..otherwise helpful...
Dec 3, 2015
Great car buying experience. Salesman Rudy Medina was very friendly and helpful and made the purchase very easy and pleasant.
Nov 18, 2015
Never saw truck. It was always in the shop. Bombarded with useless emails.
6 people found this review helpful.
Oct 18, 2015
Bought my car from here. Very happy with the deal. A couple of stains to work out but it's cloth so not unhappy. Preston very good salesman and a good team at the dealership. Even added the extended warranty for me.
Response from current dealership:
Thanks for the review!
Oct 12, 2015
Even though I didn't end up getting a car from them they were very good about contacting me by phone and email to get me to test drive the car I was interested in
Response from current dealership:
Thanks James!
Aug 2, 2015
Great dealership friendly and low prices
Response from current dealership:
Thanks Artan!
Jul 22, 2015
Ok they kept me informed although I don't buy from them
Jul 16, 2015
I bought the SUV and I love it
Jun 23, 2015
Jim did a very good job to enhance our experience.
Response from current dealership:
Thanks for the review Ron!
Jun 17, 2015
Showed me the car I asked about. When I asked to look at other cars that might fit my gerth, the salesman was uninterested.
May 30, 2015
Their price was fair and exactly as advertised. No bait and switch here. No need to haggle because I already knew the price was well under list.
Response from current dealership:
Thanks for the for the warm words Geoff - glad you had a no hassle experience !
May 6, 2015
Multiple follow ups via call emails and text messages.. Desperately wanted to dell me a vehicle!
Apr 1, 2015
The posting had images of the wrong model. Once I got someone on the phone they were helpful and very professional.
2 people found this review helpful.
Jan 12, 2015
Responded promptly with information on vehicle.
Dec 22, 2014
The Sales Associate whom contacted me was totally uninterested in finding a vehicle to meet my needs or price range and rushed me off the phone.
2 people found this review helpful.
Dec 15, 2014
Good and professional. Jerry was a good salesman
Oct 12, 2014
Would be nice if the dealer had SOME idea re what car you expressed an interest....or if they do, that they could give some evidence of that knowledge when contacting
Oct 8, 2014
Salesman contacted me and very responsive to my questions but truck was not equipped like I needed.
Sep 23, 2014
They tried to sell us a car that they didn't have. Wanted us to agree sight unseen. When we called back the following morning to say we'd take the car, they said they couldn't get the car afterall. I'll never deal with this place again! 120 miles round trip for that kind of service??!!
2 people found this review helpful.
Sep 13, 2014
Nice and friendly. A little high on asking price and it took some work to get them down but the cars are in good shape
Sep 2, 2014
All paperbased operation! Took forever.. And then tried to pad the invoice on the financeend for electronis fees!
2 people found this review helpful.
Aug 24, 2014
Quick response....will see their car this coming week.
Aug 23, 2014
Aug 8, 2014
I purchased my truck from koons what a great group of people
Jul 5, 2014
Great
Jun 24, 2014
responded very quicly
May 9, 2014
excellent dealership to buy a car. Stands behind all their cars. Quality service is excellent and sales staff is very friendly.
May 8, 2014
ctoro99
45
They really worked with me but did not have the truck I wanted on the lot which made it hard to close the deal.
Apr 23, 2014
Was really in a bind and they helped out a lot.
Jan 24, 2014
It was great and professional
Dec 2, 2013
Dealer emailed and contacted me several time.
Nov 5, 2013
sold the mdx
2 people found this review helpful.
Aug 6, 2013
I felt overall the salesmen and sales manager did not respond well to any of my request.
2 people found this review helpful.
Jun 27, 2013
Great, contacted me right away, although I ended up purchasing my BMW from a BMW dealership, I still respect the way the dealership contacted me right away and answered any questions I had.
May 27, 2013
The dealership contacted me through the internet department, who then gave me a salesmen to speak to about a vehicle. They had stock photos of the vehicle and he went out, took pictures, then sent them to my phone. After seeing the pics, the vehicle was not what I was looking for in a pickup.
Dec 5, 2012
they were on the ball with a call back to answer my questions
Aug 22, 2012
Contacted me and actively pursued inviting me to his dealership. Never went before I found a purchase on the Internet (private owner).
Jul 24, 2012
Fantastic!
Jul 14, 2012
Extremely helpful, honest. Made car buying stress free
Jul 3, 2012
Great service. Went the morning after a storm and they had no computers due to storm. They made everything work out. Very pleasant and great experience.

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