2017 Ford Mustang for Sale in Houston, TX

We worked a deal out on a car. I was coming Saturday to sign. Dealer told me they would hold the keys. Got a text Saturday morning they sold the car out from under me. Horrible customer service!

Dealer followed up in a timely manner.

It was a great experience and I love my new car!

I was pre approved but that put the wrong information even though I filled out the form and they took my I'd, so they could up the price and act as if it was a rough glance for the per approval. Now I have a hard inquiry on my credit report because they felt I was by myself and a woman so I guess I wouldn't know they were trying to haggle. Very displeased with them and the way I was treated. Only giving a star so I can submit my rating .

Showed up with an appointment, was told the car was sold. Still seeing it listed on CarGurus a week later. After contacting them again I received no response.

The salesman showed themselves helpful and very attentive very nice company

I was a bit disappointed by the fact that I did speak with someone and a Manager and filled out an application last week and no one has called to say whether or not I was approved. I guess it is to be expected if I am not putting down 10K or more on a vehicle. I would think that during this time helping people would be top priority but I was wrong. The only reason I even gave one star was because the system would not allow me to leave the stars blank.

Excellent customer services.

The truck i want it was on other locttion and they won't let u see the truck or bring it to test drive or check it before u sign the deal with them Very very poor service and the cars and trucks are low quality and rusted

Very attentive dealer. Good customer service. Willing to go above and beyond for the buyer.

They reach out I. Regards to the vehicles which I inquired about.

great outstanding

I bought the truck and hot a great deal. Jose was easy and friendly to work with.

I requested information on a couple of trucks. Lawrence told me he would get it for me. I waited a day or two and had to contact him about it. Lawrence then asked me for info on my trade which I provided. He said he would get something to me shortly. Two days later still nothing. They lost my business.

Excellent service

Responded promptly

Very willing to show us the cars we liked. No pressure

Great!

Found a truck I was interested in and emailed the dealership. Got a response back from “Rick”, asking me if I wanted to schedule a test drive which I replied yes. Didn’t hear back from him. Drove the 50 miles to see the truck anyway and called him from the parking lot- no response so I sent another email. The next day he responded and said the truck had sold the night before. Complete waste of my time. I will be buying a truck, but not from this place

Yes responded

Good dealer

Very courteous and friendly , very professional

Prompt attention.

Great experience

Nice

Couldn't help tried to talk tell me about something new even after he saw my application in New Orleans look for something use so it didn't seem like they were very much interested in helping me out after that

There were pestering me for awhile, I was looking for a white Forester, turns out the one they had was silver, I don't want silver, that should have been the end of it. I appreciate that they were responsive though.

Excellent sales person and helpful staff. A bit pushy during financing to buy an extended warranty. I did buy the vehicle.

Mr. Alex always called and alerted me about the car and kept me up-to-date on what was going on really appreciate the service

Communication by email wasn’t the greatest, but I paid them a visit today and they were very helpful.

I dealt with several dealers during my search for a truck and Helfman Ford was far and away the best. Cade responded to my internet inquiry with prompt, clear, no BS pricing. I scheduled a time to look at the vehicle and about an hour later I was driving off the lot in my new truck. Best vehicle buying experience I’ve ever had.

Good fast

The salesman Burbank Dorsey was very helpful and professional.

It was the best,everyone was very helpful with making the purchase of the vehicle, I was so excited about the vehicle and the BMW of Woodlands will always get my business as well as my family business!!

Gave me information about the car. Great deal.

Very good dealership

Salesperson was difficult to deal with, refused to provide a trade estimate. insisted you had to be on site and that was the only way any dealership would provide a trade estimate. made other accusations about the car buying process that are not consistent with my car purchase experience.

Eric Coleman was prompt, courteousness and professional. In fact he took a lot of time explaining this vehicles base set-up and how to do further research at Toyota. com with the VIN numbers to compare the vehicle specifications / options on paper. He saved us some money and we are grateful for his help! I would not hesitate to recommend family and friends to him and their dealership.

Well, you can't give negative stars. I contacted the dealer through CarGurus and a sales associate called me. I drove over 1 hour to only find that Fred Haas had put the wrong mileage online. Was it off by 500 miles? 5,000 miles? No 50,000 Miles!!! They claimed it was an 'honest mistake', but I will not do business with them.

Professional and helpful

Made appointment to look at truck, drove 40 miles only to be told they was not sure where it was. Waste of my time thanks for nothing.

Alex Ozomma sent me some photos of the truck but I want close up of the tires. And I had asked him if it was a long bed and never did answered my question.

My salesman Mario who was assigned to me was very helpful with giving me precise directions to the dealership and having the vehicle I was interested in readily available. I would definitely refer others to him and this dealership. Car is in amazing condition, I will be signing paperwork SOON!

Great response and follow up from this dealer.

Very helpful and knowledgeable about vehicles and explained papper work.

Not very helpful. I called and informed them I lived out of town and that I wanted to come in after work. I was told that they could only hold the vehicle I was interested in for a $1,000 non refundable deposit. I also informed them that I was wanting to make a cash purchase and there still was no effort in trying to make things convenient for me. I called another dealership who was willing to help and bought my car there.

One of the smoothest purchases I have ever done! Would definitely recommend.

Helpful but 25 miles away and price was not low enough to warrant trip