Volkswagen dealerships near me (Oakland, CA)

Good

Contacted me and was helpful

Beautiful cars and great response from the dealership when I questioned if the car was still available

Said a car was there would be there when I get there 30 hour drive pull Up oh we sold it last night

Called on a Sunday night and spoke with Otis in sales to schedule to come see the car on Monday morning. Took time off work to do this. Made sure car was still avail which I was told numerous times it was. Got all these confirmation emails Sunday about it. Monday morning I drive there and just before I get there they send me a generic email saying the car is no longer available. I call Otis and he says, “Ya the car was sold”. I ask how thats possible when I just spoke with him before closing last night? He says, “Ya it happens cars not available”. I said I took time off work to come here and I am already in Colma. No response. Very poor customer service and horrible attitude with serious cash buyer. Car ad is still up on CarGurus even though its been “sold” for the past week. Take business elsewhere.

After filling out credit application no one contacted me

Mariah Ortega from Boardwalk Jeep was very helpful