RAM dealerships near me (Palatine, IL)

Spent to long at the dealership and they underpaid me for my trade value by 3K

Great sales lady and finance will buy from again in the future.

Customer Friendly

Sale guy was really helpful

Great Compass, good experience. Ready to recommend, just I switched to another SUV.

Drove from Michigan to look at a Jeep, called the day before to Insure that there was nothing wrong with it mechanical issues, body imperfections etc. They assured me everything was in perfect condition. Showed up the following day after a 3 hour drive, took a 5 second walk around and noticed all sorts of imperfections. Paint chips everywhere door dings, the headlight it seemed was possibly being used as a fishbowl. Needless to say was straight up lied to. Proceeded to look at another grand Cherokee they had which was listed at a fair price. Got done with the test drive decided we would be interested in possibly buying, I asked them to give me the full numbers including taxes and fees. They came out with the full rundown which had a 4000 dollar extra charge for all sorts of aftermarket warranty garbage. I told them I did not want any of that. They replied by saying it was a mandatory purchase. Listed price on any used vehicle there is not real expect to add 4000 dollars.

The staff is very nice and willing to work with you.

Very unorganized process. Multiple people calling, texting, & emailing me for days after I put in one inquiry. Everyone needs to get on the same page.

Great communication

Don't bother if you are buying from out of state. They charge the $377 doc fee like normal but if you're out of state you get hit with a $1000 dealership fee as well. Once I found that out I walked away. Who knows how many other hidden fees there are.