Sherman Dodge Chrysler Jeep

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7601 Skokie Blvd., Skokie, IL 60077 - Map & Directions

Sales: (888) 500-4041

Service: (847) 982-9500

Today 9:00am - 7:00pm
(Open Now)
show business hours
Oct 21, 2016
I bought this truck! So far, I am very happy with it, The staff at Sherman Dodge were very professional, but a bit disorganized. When I arrived the topper was missing. It took a lot of running around to find it. I felt that I was at the dealership far too long.
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Aug 6, 2016
Internet sales told me they would match and beat a competitor's price on the same vehicle with the same profile. Not only did they not beat it, but they couldn't even match the price within $700. What a sham!
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Jun 18, 2016
Contacted me back quickly and professionally
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May 20, 2016
Excellent!!!!!!!
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May 12, 2016
Great customer service
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Apr 27, 2016
Advertised price on new jeep is misleading. $4000 dealer discount depends on buyer qualification of various discounts which is not clearly stated in advertisment.
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Mar 26, 2016
Took an hour just to see one car that didn't have the feature (leather) I called and inquired about earlier in the day. A second vehicle of interest couldn't be located. Desmond was helpful, but the dealership overall exuded blatant sales tactics which was frustrating. We left and won't return.
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Feb 16, 2016
The worst car dealer I have ever gone too. They made me wait over 30 minutes to bring the car to test drive and when the did the tank was on empty. Also the oil change light was on. Not good selling points. Then they informed me(my husband was not there) that the deal they were making me was only good til the end of the day. They treated me like a stupid woman. How insulting. Would never go back there again.
1 of 1 people found this review helpful.
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Jan 13, 2016
answered right away
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Jun 15, 2015
Good
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Jun 5, 2015
joshua197430
Quick to respond and very persistent
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Apr 9, 2015
They were rude to the point out being abusive. I receive a call to come and check the car and 1.5 hours later when I am at the showroom, I am told the car is already sold. When I show my displeasure at their lack of apathy, I am shouted off by bunch of sales people.
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Mar 17, 2015
alsobigred
quick response to email
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Feb 27, 2015
Wasn't planning on purchasing a car when I walked through that door. Salesman was a bit pushy and assumed I was buying that evening. I did however end up purchasing a 2011 gti (car I really wanted) for $21k including my 05 golf trade in. It was listed for under $20k on cargurus but under unorthodox circumstances I'll say this dealership is ok.
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Feb 15, 2015
Phone contact established, appointment set up to see car. Next day the price is increased 3K on the website. I called to find out why they did that, was told by an unprofessional sales guy 'Cameron' that they must have done 3K in work on the car overnight. Yeah right. This is a Honda that has been on their lot for 150+ days.... I was unsatisfied with his answer and told him to cancel my appointment, he didn't care and never passed the message on the sales person I was working with, which resulted in a few more followup calls when I "missed" my appointment. Read others' reviews too, they are pretty bad. This place seems to have shady practices. Also complained via their chat assistant on their website and the agent promised they don't practice business this way. She also promised to have this addressed buy management and that they would get back to me. Yeah, it's a week later....no contact from anyone regarding this trouble...What a total and complete surprise. <- sarcasm.
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Dec 21, 2014
Was unhappy, when I got there the car was sold
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Old Dealer Reviews

Aug 19, 2014
They sent me three automated follow emails, but never replied to any of mine. They also had a typo in the mileage that said 10k, but now say 107K, so at least they fixed that.
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Jun 20, 2014
Great. Decided to buy closer to home.
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Jun 4, 2014
they were responsive even if i did not purchase vehicle with them.
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Mar 3, 2014
found a better vehicle in better condition. I do not believe the vehicle I looked at was PDI pre driven inspected. It was low on coolant and the trans fluid was discolored.
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Mar 1, 2014
The dealership was a bit disorganized and messy. The salesman was OK and the vehicle, a 2011 Town and Country Limited with 22000 miles was a bit overpriced. There was an oil leak and damage to signals on both side view mirrors. They came down on the price and promised to fix the oil leak and mirrors. So, we decided to take it home and have a friend who manages a body shop look it over. He found that the hood had been removed and worked on, but otherwise it looked good. We went back came to an agreed price, got good financing and we were out the door. Unfortunately that night we found that several items amounting to $1700.00 had been added without explanation! It was done in a way that was very sneaky. Mind you I called the following Monday anticipating a fight. To their credit, they worked with me and took off what I wanted them to. Not only that, but they also dropped the interest rate they had given me. So, all in all, they were good. But, had my wife not gone over the paperwork, we would have paid the extra money without even knowing about it! For that reason, I only gave 3 stars.
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Feb 24, 2014
dealer does not keep their promises when told they would send pictures
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Feb 5, 2014
They responded fast and was very nice.....
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Jan 23, 2014
they is very good they follow up with you with the vehicle you requested and they continue to send you vehicle you might like thats in the same catergory as the one you liked
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Dec 20, 2013
atheer
5
very good
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Sep 5, 2013
only spoke by phone. very "short" as if i was not important
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Aug 22, 2013
Made deal within 2 days after called.
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Aug 6, 2013
The car they said over the phone they had was on the lot and to come check it out for a test drive. We got there and the car we wanted wasn't there. They tried having us look at other cars. They were dirty and not what we wanted. Horrible.
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Aug 3, 2013
Excellent
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Aug 1, 2013
Drove 3hrs, got lost, was an hour late for my appointment. They gave me the Internet base price anyway to start with. Stayed till the deal was done. There till 12 am. Even have a due bill for a bunch of work to be done to my purchase. Even setting me up with a loaner while work is completed. To top it all off, this was a 3rd party purchase. I would buy from them again
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May 19, 2013
Responded ,but no longer had the car in inventory tried to sell me something else, if I was looking for a Corvette why would I buy a Dodge?
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Feb 27, 2013
Internet price just advertising. You get the real price when you get there. I did purchase a grand caravan and also got a fair price for my trade.
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Feb 25, 2013
I sent an e-mail asking if they would take $16,000 for a VW priced at $17,995. George called and said it sounded good but he had to run it by his manager. Two hours no call back. I e-mailed and said I could get the car tonight if the deal was still good. Got a call repeating terms and I said I had it prefinanced through USAA and they could get money today. Said he would call back and did 3 minutes later but said manager said $17,400 was as low as they would go. I said no deal. I was afraid this was going to happen after I got the financing approved through my bank and then saw some of the unfavorable comments about his dealership on this site.
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Sep 29, 2012
cabreradnvr
LOUSY, LOUSY, LOUSY....... onlineinternet sales department Sucks. I wasnt happy with the Sales person working with me due to poor communication skills. I asked His Sales Manager for another Sales Agent to work wit me, He flat out told me " NO "!! What kind of business is this???
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Sep 11, 2012
Terrible, Terrible, Terrible. I was driving nearly 5 hours so I called over 24 hours in advance and set up an appointment to view the car. Sale person said they would have it ready. When i arrived, I had to wait 20 minutes for them to get the car. When they showed it to me, it was filthy on the inside, full of trash and stains on the carpet. Salesperson apologized and said they hadnt had a chance to clean it up but gauranteed they had looked at the car mechanically, no sooner had he finished, a large cloud of smoke comes from under the hood. 5 hour drive wasted. Very unprofession, I felt very disrespected.
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Jul 12, 2012
Inquired this dealer on a 2012 Hyundai Sonata Limited for less than $20,000 or $4,600 below market (e.g. too good to be true!). Upon research of VIN 5NPEB4ACXCH355393, I identified this is a GLS model and informed dealer rep (Angel M.) as such, who stated he would advise their internet sales/marketing department to have corrected. Ten days after informing this dealer, this car is NOW listed as a 2012 Hyundai Sonata Limited PZEV. Either the VIN number search in AutoCheck was inaccurate, or the dealer refuses to correct this advertising approach.
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May 4, 2012
Too much 'sales aggressive'..
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Apr 15, 2012
Dealer was NOT clear on the price of the car. We asked for the final price with tax, fees, etc (we asked him at least 3 times and he even wrote the number down and underlined it!!) Turned out the price he gave us, was a price with the down payment subtracted. This was a big difference.
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Mar 6, 2012
answered all my questions without problems. happy to be meeting with dealership in person soon
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