Lexus dealerships near me (Concord, CA)

Staff was very helpful

I bought it online. I asked the sales person to take a good look and take a picture of any scratch, dent or any other call out. He send me a very short video while walking toward the vehicle, went around it and also the inside. The vehicle arrive and first thing I notice is the crossbar. Being only 5 ft tall, yes I saw it. I took a picture and sent it to my sales representative and has not heard about my issue. BTW, all 4 crossbars has scratches.

I realize that the model I was interested in was in high demand. However the $10K additional markup over MSRP was unacceptable.

Never recommend this place for your vehicle business. Posting vehicle for sale with no exact pictures of the vehicle, late reply, scheduling appointment for one customer but dealing with another even before the appointment time and date, not providing carfax report directly from carfax website but instead in PDF.

I was never contacted

Jenny was kind and attentive. I appreciate her communication even though the car was no longer available. Thank you