Lexus of Stevens Creek

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3333 Stevens Creek Boulevard, San Jose, CA 95117

Sales: (408) 533-8802

Service: (866) 743-3324

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 27, 2017
SLMCLM
Contacted me timely
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Mar 25, 2017
We brought a Lexus RX 350 to trade in. The guy receiving the cars and giving them an estimated value acused us implicitly of not being the first and only owners of the car first. Somehow he was implying that we were trying to cheat but that he was very clever and had outsmarted us. We showed him the original invoice from the dealership showing that we had been the only owners. I believe his info comes from the fact that we have lives in two other states apart from California. His attitude was totally unacceptable and not the way to treat a customer, accusing us of such a thing only to pay less for the car we were trading in. We are already buying our Lexus in another dealership where employees don't want to give us honesty lessons that we never asked for.
0 of 1 people found this review helpful.
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Dec 14, 2016
Great
0 of 1 people found this review helpful.
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Nov 23, 2016
WOW!!! This dealership is awesome! Very friendly, helpful, and they didn't waste any of my time. No one tried to pressure me into buying a car but there is a very warm, comfortable vibe nevertheless. I found just the one that I wanted and they worked with me to help me get exactly that one. Ask for Jackie in sales and Jennifer in financing, they were both great! Thanks again Lexus of Stevens Creek!
0 of 1 people found this review helpful.
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Sep 18, 2016
Very timely response. Business like. All needs met.
0 of 1 people found this review helpful.
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Aug 27, 2016
Dottie is the greatest! Thank you for helping me get my incredible vehicle. I love it!
0 of 1 people found this review helpful.
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May 25, 2016
tagert
fantastic - Parrish was great! Never "pressure sales"... patient
0 of 1 people found this review helpful.
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May 6, 2016
Only email. No phone-call - thought I gave them my number
0 of 1 people found this review helpful.
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Apr 7, 2016
Nice car, they have showroom look, but also showroom pricing
0 of 1 people found this review helpful.
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Mar 13, 2016
the sales persons were very courteous and helpful. The professional manner made my research very easy and smooth.
0 of 1 people found this review helpful.
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Mar 3, 2016
Responded quickly by email .
0 of 1 people found this review helpful.
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Dec 28, 2015
bought this car with a great deal, excellent condition. Thanks to Ryan & his co-worker Qui.
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Nov 25, 2015
Nice sales person try to get me the deal I wanted. Unfortunately we could not agree on price .
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Read 18 old reviews
Mar 8, 2015
They will work with you.
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Feb 24, 2015
Love it!!!!! Five stars !!
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Jan 9, 2015
Used car managed abrupt and curt
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Dec 25, 2014
Dealer responded quickly good experience except had to wait too long to take care of financing papers.
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May 22, 2014
dealer sends wrong information
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May 1, 2014
This dealership was very much on top of their game regarding their customer service, and their willingness to satisfy the customer and close the deal. I would give this dealership 6 Stars if possible.
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Apr 21, 2014
Great... Ryan helped us and no pressure sales
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Jan 22, 2014
Very helpful and curtious.
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Dec 26, 2013
Quick to respond, professional, friendly
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Nov 19, 2013
Very good, hassle free transaction. Even though we weren't buying a $50k Lexus, they treated us as if we were.
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Oct 7, 2013
It was a pleasure doing business with my sales rep Vincent.
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Sep 9, 2013
They called but car was sold.
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Mar 28, 2013
very professional thank you. I have purchased my lease.
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Mar 20, 2013
The dealer ignored you when you offer a deal that dissatisfy them. The guy tells me that they will buy the car for him with that price. In conclusion, he has very bad attitude for his customer. I will never come back there.
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Feb 12, 2013
As far best dealer i came across
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Dec 6, 2012
Good services,courteous and accommodating staff,well trained people,very homely guest lounge,and good quality cars.
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Dec 1, 2011
Excellent
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Sep 5, 2011
The professionalism and positive attitude of all people involved was very refreshing.
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