Hyundai dealerships near me (West Islip, NY)

Very responsive to my questions. Clean and well run dealership. I would recommend highly for purchasing a vehicle.

Mike was very helpful and customer centric. Highly recommended. Dealership is very reputable.

Very Helpful

Poor customer service and follow up. I reached out to Koeppel regarding a car they have had advertised for weeks because they had not included any photos on Car Gurus nor their own dealership website. Not a good sales strategy! Upon speaking to a sellsperson I was told she'd send photos. I hadn't received anything the next day so I emailed the dealership and got no response. The salesperson I spoke to called me back shortly afterwards and said she was still trying to get me photos. That was two days ago. This dealership apparently is not interested in selling their inventory or selling to an out-of-state buyer. In any case they do everyone a favor and keep their cars off of the internet.

Very misleading advertising. If a vehicle is listed as certified pre-owned...you need to pay $2400 more to get benefits. Plus dealership said you dont get the 10 year 190,000 powertrain warranty. Not true. Buyer beware.

Went to look at an orange 2021 Ford Raptor. The vehicle was gross inside. Everything is stuck. Smells like cigarette smoke. The passenger seat has a 3 inch burn mark on it. The dashboard above the glove box is melted. I couldn’t really see while driving it because the headlights were not pointing straight. They were pointing down at the ground. When I brought the truck back, a roach crawled out of the dashboard. Plastics trim behind the grill was broken. I mentioned all of this to Liana, the salesman and ask to lower the price of the truck. She said she’d ask her manager. After 2 days of waiting, I got a response and they are not willing to work on the price. So I asked if they’d fix the issues and I’ll pay the price they are asking. Hours later I was told no. They will not fix anything and will not lower the price. Also the truck was in an accident with reported moderate damage. I will never shop for a car here again. They clearly don’t care about the customer. Just about selling