Ford Dealers Washington, DC

"Good"

"This dealer responded promptly but I decided not to go see this vehicle."

"I'll give them 3 stars because they attempted to be helpful. However they did not have the car that was advertised, and that I was assured via phone was at their lot. I drove a long way for no vehicle, and was disappointed."

"They were very quick to get back to me and a pleasure to do business with"

"Did not purchase anything but they kept me in the loop as far as inventory and if a vehicle sold"

"Fantastic experience. Very down to earth people and helpful."

"Super"

"100% satisfied with the professionalism of the entire team. The vehicle's price was fair and reasonable. "

"Called back. Polite. wanted to earn my business."

"Excellent experience, even though I did not jeep."

"Bait and switch -- car advertised is a loaner and not available. Alternatives offered instead were not what I had inquired about, but what they had available that day."

"Friendly and helpful "

"Got a auto response but when I emailed a question never herd back."

"Dealer contacted me the flowing day. Ask a few questions about the car I was looking at, then proceed to ask if I was set on that car or if I would be interested in another model. Seemed like a bait and switch to me, as the original seemed too good for the price. He told me he was emailing me in for on everything and we would set up an a point ment for the following week. I never received anything. Think I'll skip this dealer."

"Quick response with quote."

"Worst place ever. I went to 10 different dealerships and this manager insulted me in front of my eight year old. As we left my daughter said "daddy why was that guy talking so mean to you I watched your eyes turn red". I explained to her some people are not very nice. I did buy my truck the next day for 59k at another dealership. Just not at Sheehy..... I am a war veteran since 1991. Was in the Middle East for 6 years with 3 years Afghanistan all over Kabul. I am a very friendly person with a great personality. I can assure you I would never recommend this place to anyone. The above is my opinion only."

"purchased the truck"

"Internet sales team member matt got back to me and sent me pictures of vehicle, was in touch with sales manager the day of me coming there which was almost 2 1/2 hours away, they said vehicle will be here for you, drove there and someone else was test driving it and bought it, before I had a chance to even make an offer"

"great friendly"

"They responded quickly"

"I received an automated response from this dealership that did not address the questions that are I asked. For me, that was the end of the process."

"Vehicle not that great. Had scratches, upholstery dirty, tire had mud"

"Terrible sums it up pretty well. Sent me numerous emails and called several times to get me to schedule my test drive. I schedule the test drive and that day the person I was dealing with sent me another email to confirm I was still coming in for the test drive (which I confirmed). I get to the dealership and am offered a hot bottle of water while they pull the vehicle around for the test drive. I am then informed that the vehicle had been sold. Not a few hours earlier, but the day before. Who doesn't check their inventory before sending a customer an email to confirm their appointment? Then they tried to sell me a much higher priced vehicle. I've received several automated emails from the guy I was dealing with asking me how I liked the car I test drove, do I have any questions, etc. It's awesome having them remind me of the disappointment I felt over this situation basically daily. At least be a semi-decent salesperson and remove me from your ridiculous auto emails."

"This was by far the best dealership I have ever visited and bought a NEW truck. The salesman David M. was a great guy and a pleasure to do business with. The finance team did an excellent job helping me get the best rate possible! I highly recommend this dealer!"

"Good response time but the vehicle was sold."

"After making an appointment to see the srt6 and driving 3 hours to do so , to find the engine bay soaked in oil the underside was as bad . The sales man told us a TPS light had come on the day before . However there three week old photos showed the same. the whole experience was the worst I have dealt with from a dealership.We had cash in hand lt was a total waist of time, A salesman that lies and an has an uncooperative boss.Buy your new car anywhere else , You can't loose! AVOID LIKE THE PLAGUE."

"Instant savings generally overstated by $1000. Dealer includes a deduction for freight in the instant savings and then adds it back in the fine print. This way they can show a lower price on Cargurus. Then after I pointed this out to the sales consultant and general manager they ended up ignoring me. Shame on them."

"Had a brief email conversation with dealer. We live too far away to visit dealer. "

"Great response"

"I had scheduled an appointment to look at a car. I received an email that evening and the next morning to confirm the appointment. I drove two hours to look at the car, only to find the sales person I was to meet had gone home because a deposit had been put on the car that morning. No one called or emailed me to let me know the car was no longer available."

"Miss quoted the price of the car by $5,000!"

"They people there were responsive and professional. Unfortunately the price was still a bit high for my budget. "

" Good "

"Terrible called said available drove in rush our traffic 2 hours bait and switch on vehicle after I got there went from 18000 to 43000. Dishonest dealer ford motor will hear from me"