Ford Dealers Washington, DC

"Called right of way. Found different car. "

"good feed back, and good connection by the sales person."

"Good service Vendor very attent They make easy the selling"

"very good"

"very informative"

"Prompt response"

"Chris was very professional and helpful. Test drive CTSbut my wife wanted a XT5 and they did not have the platinum "

"great sales man very responsive Jim Randles really made a difference in my decision."

"Dealer was friendly and honest I would definitely purchase from them again."

"Helpful and responsive "

"Salesman very nice but numbers changed when we started talking. Manager than tried to save deal by waving some fees. Good to test drive vehicle but long way to travel for the numbers to change."

"Purchased a 2014 DGC SE. Ask for Jasmin. A superstar in the making. In my many years of purchasing vehicles through a wide variety of dealers both major and "mom and pop", Jasmin demonstrated a professional five star sterling attention to detail service that is highly sought after by the car buying public. Bob Bell Ford as a whole, is a solid top to bottom dealership that I will continue to purchase my vehicles for the coming future. "

"Easy to deal with,was not pushed to buy anything I didn't want,got a great deal on a good vehicle.negatives-not enough fuel in vehicle for proper test drive,vehicle should have been detailed better for quicker sale,but over all good experience."

"Quick response with quote."

"Service was excellent"

"Sales person that initially contacted me kinda blew me off once I got there, maybe because the vehicle was sold but another salesperson was very nice kind and inviting and tried to work with me on purchasing another vehicle. "

"Great buying experience, nice staff, quick purchase!"

"Courteous response. Provided the requested info."

"Too expensive, the advertised ProMaster just sold hours before our arrival and tried to sell us a new Ford Transit for 34.000.00"

"I was very pleased that Battlefield Ford contacted me and they were very helpful. "

"Quick response and thorough follow through"

"Very good. In and out with a new car in less than 2 hours."

"They sent multiple emails. I want to buy the car, but they didn't want to sell it. I kept asking how much the car was, they NEVER replied. I have no voice, so I cannot use the phone. Sad. Very sad. Poor customer service before the sale. Lowest rating possible."

"They added over $2000 in dealer fees and prep. Walked away fast, very fast. All dealers have some fees but of the 5 I visited theirs were the worst. I will stick with my buying service. The price was the price, whereas they advertised $13,985 their bedt printed price out the door was around $17000. Bought elsewhere. "

"Slow to respond and the car they had advertised was already sold. "

"I spent two days in contact with there sales department. About a really nice 2011 f350. I was communicating directly with the sales many on his private cell number! On the day I was suppose to sign on the truck. I was communicating with the salesman and we arranged a time for me to come up and sighn on the truck. When I was 15mins away from the dealer ship he called to ask if I was still on my way. When I arrived he pulled me aside to tell me that the truck was being sold to another person. At this point I was very upset and asked to speak with the sales manager. The manager then made me feel like my money was not good enough as if a 21 year-old could not afford the truck in question. After I assured him I could he continue to try and keep my business by trying to sell me a more expensive truck without cuting any sort of break on the price to male them comprible in price. Ove a horrible expiernce I will never take my buisness to sheehy or recommend them to anyone looking for a vehicle."

"Everything went great an they treated me good an I brought the truck that I saw first on carguru"

"They got back to me quick and went over numbers . Not ready just shopping "

"They contacted me immediately and we set up an appoint for the next day. Unfortunately, the online car description stated it had a navigation system but looking at the photos it obviously did not, so we cancelled the appointment. An accurate description of the car so someone don't drive to the dealership and being disappointed seems not too little to ask."

"Jose was real nice and everything but the delearship likes to make u feel like our a hostage. And watch out for there prices on line they are just to get u in the door "

"Jonathan Slaughter followed up with me regarding the car and answered all of my questions."

"response was good "

"A personable experience and will highly consider purchasing from them in the near future and will recommend them to anyone looking for utmost attention when purchasing a vehicle from Lindsay Ford of Wheaton. "

"Very disappointing experience. I drove almost 2 hours to buy a Focus that I was told would be a certain price. Once I got to the dealership and drove the car the beginning offer was almost $5k more than they quoted by phone and email (I still have the emails & texts). They did finally come down to within $2k of what was quoted, but when you drive 2 hrs on false pretenses you're not really open to paying more. It didn't end there. They text me back a day later to have me come back, lowering the price on 2 separate vehicles, and so I agreed to return at the new adjusted price. As my wife and I are on our way back to Marshall (2hrs) ready to buy they call me and rescind the offer. Although the final price was acceptable (still $1400 more than what they originally said) if it's rescinded, it's not really an offer! I wasted about 6 hrs of my day, tank full of gas, and an irritating car ride back. VERY DISAPPOINTING!"

"I called the dealer late Friday evening about a vehicle that had recently arrived. Asked for photos of it and they quickly sent me all the photos I requested. Then asked would they hold the vehicle for me and they agreed as long as I showed them proof that I was coming which was a boarding pass for my flight. Got the picture sent to them and then talked to sales rep Thomas where he talked over a few things with me and offered to pick me up from the airport. Got to the dealer and he had all the paperwork ready to go not to mention he was early to pick me up and got us to the dealer before it was officially open. The service here was phenomenal. Everything that was said got done and they went above and beyond my needs. "